2017 HONDA PILOT

1210 complaints filed with NHTSA.

1210
Complaints
10
Crashes
8
Fires
6
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ENGINE416
ELECTRICAL SYSTEM239
UNKNOWN OR OTHER123
FUEL/PROPULSION SYSTEM111
POWER TRAIN107
VEHICLE SPEED CONTROL27
SERVICE BRAKES24
FORWARD COLLISION AVOIDANCE: WARNINGS15
SEAT BELTS14
STRUCTURE:BODY10
VISIBILITY/WIPER10
EXTERIOR LIGHTING10
FUEL SYSTEM, GASOLINE10
ENGINE AND ENGINE COOLING9
ELECTRONIC STABILITY CONTROL (ESC)8

Recalls (2)

21V93200029/11/2021

STRUCTURE:BODY:HOOD

Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.

23V85800018/12/2023

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, F

Recent Complaints

20250813FireENGINE

Teenage daughter was driving in rush hour traffic and the car seemed at have stalled out. She pulled over on the shoulder and manually turned off the car. When she tried re-starting it, it would not start. Electrical came on, but no power to the engine. Something then seemed to have overheated because when fire department was called, they extinguished something that had melted the plastic covering underneath the car. Fire department called due to smoke. No flames seen. We believe the smoke was f

20250813FireUNKNOWN OR OTHER

Teenage daughter was driving in rush hour traffic and the car seemed at have stalled out. She pulled over on the shoulder and manually turned off the car. When she tried re-starting it, it would not start. Electrical came on, but no power to the engine. Something then seemed to have overheated because when fire department was called, they extinguished something that had melted the plastic covering underneath the car. Fire department called due to smoke. No flames seen. We believe the smoke was f

20240716CrashELECTRICAL SYSTEM

Horn stopped working which prevented notice to other car at stop backing up, resulting in a crash. Vehicle started turning itself on in accessory mode, flashing lights, disabling keyless entry and starting the vehicle and smelled of an electrical fire, was unable to disconnect battery due to unpredictable turning on and off at vehicles will. Brought vehicle to dealer who confirmed that it was a bad smart entry main control unit module which caused the horn to stop working and the vehicle to tur

20240117FireENGINE

The vehicle was driven by my [XXX] daughter and at @ 6 pm on [XXX] the engine was making a noise and that the car was starting to slow down and stall,so she called me. She pulled over and shut the car off and then all the dashboard lights started to blink really fast. The car started to smoke from the engine, she got out and called 911. 911 said they would send a tow truck. within a few minutes sparks were coming from underneath the engine and then the fire started. she called 911 and mys

20240117FireSTRUCTURE:BODY

The vehicle was driven by my [XXX] daughter and at @ 6 pm on [XXX] the engine was making a noise and that the car was starting to slow down and stall,so she called me. She pulled over and shut the car off and then all the dashboard lights started to blink really fast. The car started to smoke from the engine, she got out and called 911. 911 said they would send a tow truck. within a few minutes sparks were coming from underneath the engine and then the fire started. she called 911 and mys

20231029FireELECTRICAL SYSTEM

Shortly after entering the freeway, the dask lights began to flicker and car started stuttering. Drive for another mile or slow looking to pull over. By that time smoke coming from rhe engine. Once we pulled over, engine area smoking a lot to where smoke coming into car. All of us git out and saw flames coming from engine area. Our pilot was on fire. Firefighters able to put out, but car was a total loss

20231029FireENGINE

Shortly after entering the freeway, the dask lights began to flicker and car started stuttering. Drive for another mile or slow looking to pull over. By that time smoke coming from rhe engine. Once we pulled over, engine area smoking a lot to where smoke coming into car. All of us git out and saw flames coming from engine area. Our pilot was on fire. Firefighters able to put out, but car was a total loss

20220328CrashAIR BAGS

I was driving on highway and hit a deer going approximately 45mph. Significant front end damage. Airbags attempted to go off as car filled with smoke. Some of the areas where airbags are located like the steering wheel appear to have separated but not far enough for deployment. Seat belts locked up. Although my family is safe in this accident, I feel that this should be looked into. We may not be so lucky next time.

20220319CrashFUEL/PROPULSION SYSTEM

I returned from work at approximately 5 pm on 03-01-22. As I prepared to enter my garage, I realized I could not pull in due to objects in the way. I put my foot on the brake, and as I planned to reverse, the car lurched forward and into the side of my house! No warnings, no air bag deployment, and a sudden lurch, stopped only by my (less than 2 year old, custom-built) house! Garage door would not close after the car was backed out. Car was towed to Performance Honda in Fairfield, Ohio.

20220319CrashFORWARD COLLISION AVOIDANCE: WARNINGS

I returned from work at approximately 5 pm on 03-01-22. As I prepared to enter my garage, I realized I could not pull in due to objects in the way. I put my foot on the brake, and as I planned to reverse, the car lurched forward and into the side of my house! No warnings, no air bag deployment, and a sudden lurch, stopped only by my (less than 2 year old, custom-built) house! Garage door would not close after the car was backed out. Car was towed to Performance Honda in Fairfield, Ohio.

20211204CrashPOWER TRAIN

When slowing down to stop at a light, or pull into a parking space, the vehicle rather than braking and stopping, accelerates violently on its own, and there is no way to stop it other than putting the vehicle in park immediately, or slamming on the emergency brake. This is an intermittent problem. It happens once every few months, however last night it occurred and I did not put it in park quickly enough, and I was close to another vehicle while parking, that I slammed into the other vehicl

20211013LATCHES/LOCKS/LINKAGES:DOORS:LOCK

I have had this happen 2 times now! My small child has been locked inside my car with the keys inside the car. Sheriffs had to show up and break into my hot car to rescue my baby. Both times the following situation happened. I strapped my young child into her car seat in the rear passenger seats. I set my purse, with my keyless entry key fob in it, on the front seat. (No one touched the lock from inside). I shut the rear door after strapping my child in. I went to open my drivers door (again,

20210309FireELECTRICAL SYSTEM

FEW MINUTES AFTER MY WIFE GOT HOME THE CAR ALARM BEGAN BEEPING AND THERE WAS A FIRE COMING FROM THE ENGINE OF THE CAR. WE CALLED 911 AND THE FIRE KEPT GETTING BIGGER. ONCE THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE WE SAW A HUGE DAMAGE ON THE CAR. WE DON'T KNOW HOW THE FIRE COULD HAVE STARTED WHILE THE ENGINE WAS OFF . WE ARE CONCERNED ABOUT THE SAFETY OF THIS COMPANY'S CAR.

Mileage: 25,000

20210309FireUNKNOWN OR OTHER

FEW MINUTES AFTER MY WIFE GOT HOME THE CAR ALARM BEGAN BEEPING AND THERE WAS A FIRE COMING FROM THE ENGINE OF THE CAR. WE CALLED 911 AND THE FIRE KEPT GETTING BIGGER. ONCE THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE WE SAW A HUGE DAMAGE ON THE CAR. WE DON'T KNOW HOW THE FIRE COULD HAVE STARTED WHILE THE ENGINE WAS OFF . WE ARE CONCERNED ABOUT THE SAFETY OF THIS COMPANY'S CAR.

Mileage: 25,000

20190720CrashSTRUCTURE:BODY

MY CAR BEHIND ACCIDENT .278 WEST HIGHWAY.

Mileage: 5

20190107CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE ATTEMPTING TO PARK, THE VEHICLE ACCELERATED SPONTANEOUSLY, DROVE OVER A CURB, AND CRASHED INTO A BUILDING. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A COLLISION FACILITY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,600.

Mileage: 10,600

20181213CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO TWO VEHICLES. IN ADDITION, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR AUTO BODY REPAIRS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. TH

20180824CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNED A 2017 HONDA PILOT. WHILE PULLING INTO A PARKING SPACE AT A VERY SLOW SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A UTILITY POLE. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER AND FRONT SEAT PASSENGER SUSTAINED TORSO BRUISES FROM THE SEAT BELTS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INDICATED THAT, AFTER STARTING THE VEHICLE, THE ENGINE CONTINUED TO REV

Mileage: 20,000

20180517CrashUNKNOWN OR OTHER

WHEN NEUTRAL BUTTON IS PRESSED ONCE AND IGNITION TURN OFF AND CAR EXITED BY DRIVER CAR REMAINS IN NEUTRAL. AUTO PARK FUNCTION DOES NOT PUT CAR INTO PARK. THE SERVICE TECHNICIAN AT HILL COUNTRY HONDA CONFIRMED ''TIS AND STATES IT IS NORMAL. THIS NOT WHAT IS DESCRIBED IN THE OWNERS MANUAL NOR IN ONLINE VIDEOS. THIS MISINFORMATION RESULTED IN THE HONDA PILOT ROLLING OUT OF THE GARAGE AND COLLIDING IWITH ANOTHER CAR AFTER THE DRIVER HAD TURNED OFF IGNITION AND EXITED THE HONDA PILOT. THE PILOT HOND

Mileage: 6,400