2013 GMC TERRAIN

483 complaints filed with NHTSA.

483
Complaints
18
Crashes
2
Fires
45
Injuries
1
Deaths

NHTSA Safety Rating

4/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ENGINE197
VISIBILITY/WIPER50
POWER TRAIN42
UNKNOWN OR OTHER25
FUEL/PROPULSION SYSTEM21
ELECTRICAL SYSTEM21
AIR BAGS19
STEERING14
EXTERIOR LIGHTING9
STRUCTURE:BODY9
ELECTRONIC STABILITY CONTROL (ESC)8
SERVICE BRAKES7
SUSPENSION6
ENGINE AND ENGINE COOLING6
WHEELS6

Recalls (3)

22V13700008/03/2022

EXTERIOR LIGHTING:HEADLIGHTS

General Motors, LLC (GM) is recalling certain 2010-2017 GMC Terrain vehicles. A reflection caused by the headlight housings may illuminate areas above the vehicle and outside of the driver's view with excessively bright light. As such, these vehicles fail to comply with the requirements of Federal

16V50200005/07/2016

ELECTRICAL SYSTEM:IGNITION

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 201

16V58200004/08/2016

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

General Motors LLC (GM) is recalling certain model year 2013 Chevrolet Equinox and GMC Terrain vehicles. In the affected vehicles, the ball joints in the windshield wiper module may corrode and wear over time, possibly resulting in one or both of the windshield wipers becoming inoperative.

Recent Complaints

20241111CrashFatalChest Clip, Buckle, Harness

Vehicle involved in a significant head on crash. Child was restrained in the right rear in Cosco Easy Elite All in One forward facing car seat. The buckle positioned between the legs failed by ripping through the plastic base of the car seat. The plastic base was damaged and the buckle was no longer attached to the car seat. Child sustained fatal injuries from this crash.

20210623CrashFUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD

The contact owned a 2013 GMC Terrain. The contact stated while attempting to park in a parking lot at 5 mph, the vehicle independently accelerated. As a result, the vehicle ran into a pole. The air bags did deploy. A police report was filed. The contact sustained some bruising and swelling on her face and left arm and the passenger sustained a bruised knee. No medical attention was required. The vehicle was not drivable and was towed to an impound lot. The vehicle was not diagnosed or repaired.

Mileage: 170,000

20210623CrashENGINE

The contact owned a 2013 GMC Terrain. The contact stated while attempting to park in a parking lot at 5 mph, the vehicle independently accelerated. As a result, the vehicle ran into a pole. The air bags did deploy. A police report was filed. The contact sustained some bruising and swelling on her face and left arm and the passenger sustained a bruised knee. No medical attention was required. The vehicle was not drivable and was towed to an impound lot. The vehicle was not diagnosed or repaired.

Mileage: 170,000

20210402CrashAIR BAGS

WHILE TRAVELING APPROXIMATELY 45-50 MILES PER HOUR ON A TWO-LANE COUNTRY ROAD, A DEER STRUCK MY VEHICLE. THE FRONT GRILLE, RADIATOR, AND FIBERGLASS WERE DAMAGED. A STRONG BURNING SMELL BECAME APPARENT AND A 'SERVICE AIRBAG' WARNING MESSAGE APPEARED, BUT THE AIRBAG DID NOT DEPLOY.

Mileage: 144,000

20210312UNKNOWN OR OTHER

I CAN NOT ROLL DOWN A BACK WINDOW DRIVING ABOVE 25 MPH WITHOUT AN EAR-PIERCING NOISE CREATED IN THE CABIN. IT HAS ALWAYS HAPPENED EVERY TIME THE BACK WINDOW IS OPENED WHILE DRIVING. I HAVE TO CLOSE THE WINDOWS EVERY TIME. IT HURTS OUR EARS AND IS VERY DISTRACTING. I HAVE SIX CARS AND NO OTHER MAKE THAT I HAVE DOES THIS.

Mileage: 1

20200211AIR BAGS

AFTER PURCHASING THIS VEHICLE TWO WEEKS LATER I DEVELOPED A VERY SERIOUS SKIN RASH ON MY FACE AND NECK AND SEVERE HEALTH ISSUES CAUSING ME TO HAVE CARDIAC ARREST SYMPTOMS IN AND OUT OF THE HOSPITAL FOR THE PAST 11 MONTHS MY DAUGHTER HAS BEEN IN THE HOSPITAL AND MY DOG IS ALSO DYING FROM THE SAME SYMPTOMS. MY SITUATION IS LIFE OR DEATH AT THIS MOMENT AND MY CONDITION IS UNKNOWN AND I'M NOT SURE IF I WILL SURVIVE

Mileage: 60,771

20200211SEATS

AFTER PURCHASING THIS VEHICLE TWO WEEKS LATER I DEVELOPED A VERY SERIOUS SKIN RASH ON MY FACE AND NECK AND SEVERE HEALTH ISSUES CAUSING ME TO HAVE CARDIAC ARREST SYMPTOMS IN AND OUT OF THE HOSPITAL FOR THE PAST 11 MONTHS MY DAUGHTER HAS BEEN IN THE HOSPITAL AND MY DOG IS ALSO DYING FROM THE SAME SYMPTOMS. MY SITUATION IS LIFE OR DEATH AT THIS MOMENT AND MY CONDITION IS UNKNOWN AND I'M NOT SURE IF I WILL SURVIVE

Mileage: 60,771

20200211UNKNOWN OR OTHER

AFTER PURCHASING THIS VEHICLE TWO WEEKS LATER I DEVELOPED A VERY SERIOUS SKIN RASH ON MY FACE AND NECK AND SEVERE HEALTH ISSUES CAUSING ME TO HAVE CARDIAC ARREST SYMPTOMS IN AND OUT OF THE HOSPITAL FOR THE PAST 11 MONTHS MY DAUGHTER HAS BEEN IN THE HOSPITAL AND MY DOG IS ALSO DYING FROM THE SAME SYMPTOMS. MY SITUATION IS LIFE OR DEATH AT THIS MOMENT AND MY CONDITION IS UNKNOWN AND I'M NOT SURE IF I WILL SURVIVE

Mileage: 60,771

20200124UNKNOWN OR OTHER

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT THERE WERE WHITE PARTICLES EMITTING FROM THE AIR CONDITION VENTS WHILE THE UNIT WAS ACTIVATED. THE CONTACT STATED DEVELOPED A SKIN RASH AND A BURNING SENSATION IN HER LUNGS. THE CONTACT THEN NOTICED THAT EVEN WHEN THE AIR CONDITION UNIT WAS NOT ACTIVATED, WHITE PARTICLES EMITTED FROM THE AIR VENTS LOCATED BY THE WINDSHIELD. THE CONTACT WENT TO A DOCTOR WHERE EROSION IN HER LUNGS, PNEUMONIA, AND AN INFECTION ON HER FACE WERE DISCOVE

Mileage: 60,660

20200124EQUIPMENT:APPLIANCE:AIR CONDITIONER

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT THERE WERE WHITE PARTICLES EMITTING FROM THE AIR CONDITION VENTS WHILE THE UNIT WAS ACTIVATED. THE CONTACT STATED DEVELOPED A SKIN RASH AND A BURNING SENSATION IN HER LUNGS. THE CONTACT THEN NOTICED THAT EVEN WHEN THE AIR CONDITION UNIT WAS NOT ACTIVATED, WHITE PARTICLES EMITTED FROM THE AIR VENTS LOCATED BY THE WINDSHIELD. THE CONTACT WENT TO A DOCTOR WHERE EROSION IN HER LUNGS, PNEUMONIA, AND AN INFECTION ON HER FACE WERE DISCOVE

Mileage: 60,660

20190816CrashAIR BAGS

WAS IN AN ACCIDENT, HIT FROM BEHIND AND THE DASH STATED THE AIR BAGS WERE DEPLOYED, THEY WERE NOT. THE SMELL OF GUN POWDER MADE IT SEEM LIKE THEY WERE TRIGGERED BUT DID NOT DEPLOY. I WAS AT A FULL STOP AND WAS HIT ON A 2 LANE ROAD THE DRIVER HIT ME AT APPROX. 45 MPH

Mileage: 33,900

20190326FireSEATS

I REMOTE STARTED MY CAR AND WHEN I GOT NEAR MY CAR I COULD SMELL SOMETHING BURNING AND I OPENED THE DOOR AND SAW SMOKE COMING UP THROUGH THE DRIVERS SEAT. BURNED A HOLE ABOUT THE SIZE OF A DIME.

Mileage: 104,800

20190105ELECTRONIC STABILITY CONTROL (ESC)

MY CAR SINCE DAY ONE STEERING WHEELS LOCKS UP CONSTANTLY, THE BRAKES DO NOT STOP YOU THE WORST IS THE ENGINES BATTERY WHICH IS LOCATED UNDER THE SEAT CONSTANTLY SAYS I HAVE NO POWER IT WILL TURN ON SEVERAL CODES AND THE START IDLING THE RPMS GO UP LIKE YOUR PRESS G THE GAS BUT YOU NOT THEN YOU STALL YOU CAN BE GOING 70 OR 20 MPH AND IT WILL JUST STALL WITH NO WARNING. THE STEERING WHEEL WILL AND I LOSE TRACTION IN REGULAR ROADS IN PERFECT WEATHER. I CAN'T SEEM TO LOCATE MY AIRBAGS I HAVE HAD MY

Mileage: 45,000

20190105ELECTRICAL SYSTEM

MY CAR SINCE DAY ONE STEERING WHEELS LOCKS UP CONSTANTLY, THE BRAKES DO NOT STOP YOU THE WORST IS THE ENGINES BATTERY WHICH IS LOCATED UNDER THE SEAT CONSTANTLY SAYS I HAVE NO POWER IT WILL TURN ON SEVERAL CODES AND THE START IDLING THE RPMS GO UP LIKE YOUR PRESS G THE GAS BUT YOU NOT THEN YOU STALL YOU CAN BE GOING 70 OR 20 MPH AND IT WILL JUST STALL WITH NO WARNING. THE STEERING WHEEL WILL AND I LOSE TRACTION IN REGULAR ROADS IN PERFECT WEATHER. I CAN'T SEEM TO LOCATE MY AIRBAGS I HAVE HAD MY

Mileage: 45,000

20190105STEERING

MY CAR SINCE DAY ONE STEERING WHEELS LOCKS UP CONSTANTLY, THE BRAKES DO NOT STOP YOU THE WORST IS THE ENGINES BATTERY WHICH IS LOCATED UNDER THE SEAT CONSTANTLY SAYS I HAVE NO POWER IT WILL TURN ON SEVERAL CODES AND THE START IDLING THE RPMS GO UP LIKE YOUR PRESS G THE GAS BUT YOU NOT THEN YOU STALL YOU CAN BE GOING 70 OR 20 MPH AND IT WILL JUST STALL WITH NO WARNING. THE STEERING WHEEL WILL AND I LOSE TRACTION IN REGULAR ROADS IN PERFECT WEATHER. I CAN'T SEEM TO LOCATE MY AIRBAGS I HAVE HAD MY

Mileage: 45,000

20170608CrashAIR BAGS

TAKATA RECALL. WE WERE IN AN ACCIDENT ON 05/12/2017 WHERE SOMEONE HIT US HEAD ON AT 50 MPH. WE WERE TAKEN TO THE HOSPITAL, AND LATER DISCOVERED THE TAKATA AIR BAG FAILED TO DEPLOY. THE VEHICLE WAS A TOTAL LOSS, WITH THE FRONT END CRASHED IN, FRAME WAS BENT, AND THE BATTERY WAS SPLIT IN HALF FROM THE SPEED OF THE IMPACT. I WAS AT A STOP LIGHT STARTED TO MAKE A LEFT TURN AFTER THE LIGHT TURNED GREEN, DRIVING AT APPROXIMATELY 10 MILES PER HOUR.

Mileage: 43,000

20161130UNKNOWN OR OTHER

THE HATCH BACK DOOR THAT LEFTS UP BY A TOUCH OF A BUTTON CAME CRASHING DOWN ON MY HEAD WHILE PUTTING IN THE GROCERIES. THE NEXT TIME IT CAME DOWN ON MY FINGERS. ALSO CAME DOWN ON MY DAUGHTERS BACK. ALL THE TIME WITHOUT WARNING. IT LEFTS UP JUST FINE BUT IT COMES CRASHING DOWN AT ANY TIME. I TOOK IT TO GMC DEALERSHIP AND THEY REPORTED THAT THE OIL WAS LIKING FROM THE LEFT SIDE TERRAIN LIFT GATE TAILGATE HATCH-ACTUATOR 23432304. PART NUMBER 23432304 FOR 2013 GMC TERRAIN. THIS COULD SERIOUSLY HURT

20160927CrashAIR BAGS

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHEN THE BRAKE PEDAL WAS DEPRESSED AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO RESPOND AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WITHOUT WARNING. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CURTAIN SIDE AIR BAGS DEPLOYED, HOWEVER THE DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE

Mileage: 52,396

20160927CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHEN THE BRAKE PEDAL WAS DEPRESSED AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO RESPOND AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WITHOUT WARNING. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CURTAIN SIDE AIR BAGS DEPLOYED, HOWEVER THE DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE

Mileage: 52,396

20160822CrashAIR BAGS

TL* THE CONTACT OWNED A 2013 GMC TERRAIN. WHILE DRIVING 10 MPH, THE VEHICLE REVERSED ON ITS OWN AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

Mileage: 45,000