2025 GMC ACADIA
73 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| SERVICE BRAKES | 29 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 10 |
| UNKNOWN OR OTHER | 8 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 6 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 4 |
| STEERING | 4 |
| EXTERIOR LIGHTING | 3 |
| ENGINE | 2 |
| ELECTRICAL SYSTEM | 2 |
| POWER TRAIN | 1 |
| LANE DEPARTURE: ASSIST | 1 |
| VEHICLE SPEED CONTROL | 1 |
| STRUCTURE:BODY | 1 |
| BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | 1 |
Recent Complaints
Unknown. Brakes still squeaking after getting them changed with the bulletin notice. Engine surges and idles rough- dealership could not diagnose. Not accelerating randomly, pedal goes in and it does not engage. Gas tank not filling up all the way. Rear cross tracking warning turned off when it is not turned off. AC smells rotten and musty
Unknown. Brakes still squeaking after getting them changed with the bulletin notice. Engine surges and idles rough- dealership could not diagnose. Not accelerating randomly, pedal goes in and it does not engage. Gas tank not filling up all the way. Rear cross tracking warning turned off when it is not turned off. AC smells rotten and musty
Unknown. Brakes still squeaking after getting them changed with the bulletin notice. Engine surges and idles rough- dealership could not diagnose. Not accelerating randomly, pedal goes in and it does not engage. Gas tank not filling up all the way. Rear cross tracking warning turned off when it is not turned off. AC smells rotten and musty
2/10/26. Driving down the highway behind a truck and horse trailer at 60 mph, electric brake system stopped working, couldn't stop, a turn lane saved me from rear ending the horse trailer. I thought i was going to die and kill or injure animals and people in my path. Police came and tow truck. 2/10/26 Vehicle was towed to the closest GMC dealer. MERIT GMC Duncan, Ok Vehicle is at service department. There has been 3 events of complete power failure with the vehicle. It had to be towed three
Warning message appeared stating "service brake assist" and "service ESC". Took vehicle to dealer, they found faulty Master Cylinder. Multiple parts involved, some on back order, could take weeks to a month or more for repair. Vehicle is less than 1 year in service with approx. 6k miles.
OnStar/Telematics Module cuts out, rending GPS and OnStar functions useless
OnStar/Telematics Module cuts out, rending GPS and OnStar functions useless
I bought this vehicle in August 2025 and October was the first incident that this occurred. What happened was I was driving to pick up my husband and all the warning lights on my car dash started going off and then it died. After we got it started again we took it to the nearest GM dealership and after we parked, we could not get it to shut off then when we started driving again, it died in their parking lot. This has happened multiple times since.
New vehicle. At 935 miles on odometer, displayed âService Power Steeringâ âNo Assist Soonâ message on dash. Contacted OnStar and was advised of potential loss of power steering & advised to take car to dealership. Car spent 10 days in service to have a new steering gear installed at GMC dealership.
Approximately 2 months after purchase, the sunroof spontaneously shattered/exploded while driving on the interstate. We had it fixed and about 3 months after that, the same exact thing happened.
The antenna fin cover came off while driving down the road. I had been a possession of the car less than six weeks. Iâve contacted the dealership- itâs covered under warranty, but the part is backordered because itâs such an issue.
I accidentally ran out of gas and my car died directly underneath a railroad crossing arm. I had been stopped to allow an Amtrak train to go by and my car died when I started to move forward after it passed. Thankfully I wasn't on the tracks, but I was close to them. I immediately got out of my car and the woman behind me said she would help push me out of the way of the crossing arm. I went to put my car in neutral, something I do weekly when I go through the car wash, but my dash kept saying "
I was driving on a two-lane road when unexpectedly my front moonroof spontaneously shattered sending glass down on top of me, the console area, and the passenger and rear seating areas of my 2025 GMC Acadia. It happened without warning and no external factors. It was a pleasant sunny November day. The moonroof was not open at the time. Fortunately no one else was in the vehicle with me at the time and no other cars were nearby since the two-lane is not a heavy traffic area. This put my safety at
I purchased this 2025 GMC Acadia on 3/29/2025. About a week into owning it, the navigation stopped working. OnStar was able to reset my system. Then, about a month later, the vehicle locked my keys in the cabin without my knowledge. OnStar was able to unlock my vehicle remotely. Then, on 10/23/2025, I noticed my navigation was not showing my true location. I tried the Google Assistant, and it wasn't connected. After further investigation, my wifi hotspot was not working either, along with other
Brakes have failed now three separate times. The brake pedal becomes firm and the car will not stop or slow at all. I am pregnant and also had my toddler in the car with me. No warning symbols on the dash. Taken to dealership after several weeks of communication saying this was a safety issue and received a loaner vehicle. However, they have said if THEY cannot reproduce the issue, we will just get our car back. This is unacceptable. This is one of five issues we have already had with this vehic
While driving vehicle, multiple warning codes appeared including: service traction control, ABS, service brake system and others. More importantly, the power brakes failed and a code was thrown to press hard on brakes to stop vehicle.
I have the little feature that will brake for me if it thinks ima get in a wreck. However itâs glitchy!! I can be the only vehicle on road in BOTH directions, cruise set at 60 when out of nowhere the car slams on the breaks. We go down to like 52 then like nothing ever happened we are back to 60. This has happened several times. I have brought the car into my dealership tomorrow have the software updated and the camera recalibrated. Even after these steps were made this issue is still occu
I have the little feature that will brake for me if it thinks ima get in a wreck. However itâs glitchy!! I can be the only vehicle on road in BOTH directions, cruise set at 60 when out of nowhere the car slams on the breaks. We go down to like 52 then like nothing ever happened we are back to 60. This has happened several times. I have brought the car into my dealership tomorrow have the software updated and the camera recalibrated. Even after these steps were made this issue is still occu
I have the little feature that will brake for me if it thinks ima get in a wreck. However itâs glitchy!! I can be the only vehicle on road in BOTH directions, cruise set at 60 when out of nowhere the car slams on the breaks. We go down to like 52 then like nothing ever happened we are back to 60. This has happened several times. I have brought the car into my dealership tomorrow have the software updated and the camera recalibrated. Even after these steps were made this issue is still occu
We had complete brake system failure while driving the car on the highway. The brakes went all the way to the floor when applied and we came inches going into fast moving oncoming traffic before the vehicle stopped. I had to push the break with both feet with all the strength I had to get the brakes to respond at all. The brake assist failure warning light came on and another warning light came on that said SERVICE ESC. I have this on video. This was the first time the warning lights have ever c