2002 FORD WINDSTAR
1926 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| SERVICE BRAKES, HYDRAULIC | 259 |
| ELECTRICAL SYSTEM | 235 |
| SERVICE BRAKES | 233 |
| SUSPENSION | 170 |
| VEHICLE SPEED CONTROL | 129 |
| SUSPENSION:REAR | 87 |
| SERVICE BRAKES, ELECTRIC | 83 |
| POWER TRAIN | 44 |
| UNKNOWN OR OTHER | 43 |
| STEERING | 29 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 29 |
| STRUCTURE:FRAME AND MEMBERS | 29 |
| STRUCTURE:BODY | 29 |
| POWER TRAIN:AXLE ASSEMBLY | 28 |
| WHEELS | 24 |
Recalls (9)
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled.
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997 THROUGH FEBRUARY 28, 2003 AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINN
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, N
VEHICLE SPEED CONTROL
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE
SEATS:MID/REAR ASSEMBLY
CERTAIN MINIVANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." DURING TESTING, A THIRD ROW BENCH FLOOR-TO-SEAT LATCH RELEASED BEFORE THE STRENGTH REQUIREMENT WAS MET. IDENTICAL LATCHES ARE USED IN THE SECOND ROW OF SEATS
POWER TRAIN:AXLE ASSEMBLY
FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN VIRGINIA. OVER TIME, CORROSION CAN WEAKEN THE REAR AXLE MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, REGISTERED IN PUERTO RICO. DUE TO INCREASED STRESSES CAUSED BY HIGH CYCLES OF TORSIONAL LOADING, SPECIFIC TO THIS MARKET, THE REAR AXLE CAN CRACK.
SUSPENSION:FRONT:CONTROL ARM
FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATE OF VIRGINIA. CORROSION-RELATED FRACTURES OF THE FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BODY MOUNT ATTACHMENTS MAY OCCUR.
Recent Complaints
Axle broke on rt side just underneath the bracket that ford installed for recall.i was only going 10mph when it happened no warning I was able to gain control and stop was towed into a shop not driveable if this seems to be a problem mine looked fine they must filled it up with expand foam I would think that would trap in more moisture but these are dangerous they should all be fixed or bought back from the customer
Axle broke on rt side just underneath the bracket that ford installed for recall.i was only going 10mph when it happened no warning I was able to gain control and stop was towed into a shop not driveable if this seems to be a problem mine looked fine they must filled it up with expand foam I would think that would trap in more moisture but these are dangerous they should all be fixed or bought back from the customer
The van took off without my control and the brakes stopped working and the fuel system it caused me to have two accidents within a week of each other
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING 20 MPH SHE STATED SMELLING BURNT RUBBER AND THEN NOTICE SMOKE COMING FROM THE REAR DRIVER'S SIDE TIRE. THE CONTACT PULLED OVER AND CALLED HER MECHANIC WHO STATED TO HER "NOT TO DRIVE THE VEHICLE." THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AS A FRACTURED REAR AXLE. THE CONTACT STATED THAT THE INDEPENDENT MECHANIC ADVISED HER OF AN UNKNOW RECALL IN WHICH THE A KIT WAS PLACED ON THE REAR A
Mileage: 150,000
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING 45 MPH, THE TIRE WARNING INDICATOR ILLUMINATED AND SMOKE EMERGED FROM THE REAR OF THE VEHICLE. THE CONTACT CALLED LILLISTON FORD AT (888) 397-9172 (833 N DELSEA DR., VINELAND, NJ 08360) AND WAS ADVISED THAT THE FAILURE COULD NOT BE REPAIRED WITHOUT A DIAGNOSIS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 72,000.
Mileage: 72,000
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING 45 MPH, THE TIRE WARNING INDICATOR ILLUMINATED AND SMOKE EMERGED FROM THE REAR OF THE VEHICLE. THE CONTACT CALLED LILLISTON FORD AT (888) 397-9172 (833 N DELSEA DR., VINELAND, NJ 08360) AND WAS ADVISED THAT THE FAILURE COULD NOT BE REPAIRED WITHOUT A DIAGNOSIS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 72,000.
Mileage: 72,000
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING 35 MPH, THE CONTACT HEARD A CRUNCHING SOUND AND NOTICED SMOKE COMING FROM UNDER THE VEHICLE. AN ODOR OF BURNING RUBBER WAS ALSO PRESENT. THE CONTACT PULLED OFF THE HIGHWAY AND CALLED AAA ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO THE DEALER (BOB GILLINGHAM FORD, 8383 BROOKPARK RD, PARMA, OH 44129) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE DEALER STATED THAT
Mileage: 112,000
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL PERTAINING TO THE AXLE IN 2011. SEVEN YEARS LATER, WHILE DRIVING 25 MPH, THE CONTACT HEARD A LOUD ABNORMAL BUMPING NOISE. SHORTLY AFTER, THE CONTACT SMELLED BURNING RUBBER. THE CONTACT PULLED OVER, EXITED THE VEHICLE, AND NOTICED THAT THE REAR DRIVER'S TIRE WAS TURNED INWARD. THE VEHICLE WAS INITIALLY TOWED TO AN INDEPENDENT MECHANIC AND THEN TOWED TO PREMIER FORD LINCOLN (1072 E 49T
Mileage: 140,000
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL HIGH PITCH SOUND AND NOTICED A BURNING ODOR WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND OBSERVED THAT THE REAR AXLE HAD FRACTURED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (SHARPNACK FORD, 1200 S CONWELL AVE, WILLARD, OH, 44890) WHERE IT WAS DIAGNOSED THAT THE REAR AXLE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS INCLUDED IN A PREVIOUS UNKNOWN NHTSA C
Mileage: 115,000
EXITING HIGHWAY FROM OFF RAMP INTO 4 LANE RED LIGHT INTERSECTION AT NORMAL SPEED. APPLIED BRAKES, NO REACTION TO SLOW DOWN. PUMPED BRAKES STILL NO SLOWING. DROVE CAR INTO SHOULDER AND FIELD AT OFF RAMP. CAR WENT THROUGH CHAIN LINK FENCE AND FINALY CAME TO A STOP WHEN IT HIT A TREE. POLICE RESPONDED. NO INJURIES OR MAJOR PROPERTY DAMAGE. CAR WAS TOWED TO GARAGE AND FINALLY FORD DEALER. THE BRAKE MODULE FAILED. MONTH OLD INPECTION, NO BRAKE PROBLEM. POLICE COMMENDED FAST THINKING TO AVOID A MAJOR
Mileage: 100,000
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, AN ABNORMAL SOUND EMITTED FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE KEPT GAINING FORWARD MOMENTUM. THE CONTACT STATED THAT THE POWER STEERING ALSO FAILED TO OPERATE AS INTENDED. AS A RESULT, THE VEHICLE JUMPED THE SIDEWALK AND STRUCK TWO SMALL TREES. THE CONTACT WAS ABLE TO STOP THE VEHICLE
Mileage: 100,064
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, AN ABNORMAL SOUND EMITTED FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE KEPT GAINING FORWARD MOMENTUM. THE CONTACT STATED THAT THE POWER STEERING ALSO FAILED TO OPERATE AS INTENDED. AS A RESULT, THE VEHICLE JUMPED THE SIDEWALK AND STRUCK TWO SMALL TREES. THE CONTACT WAS ABLE TO STOP THE VEHICLE
Mileage: 100,064
DRIVING ON HWY 49 DRIVING APPROXIMATELY 40 MPH WHEN I LOST CONTROL WITH MY CHILDREN IN THE CAR. LUCKILY WE CAME TO A STOP OFF THE HWY. I COULD SEE MY TIRE WAS ALMOST SIDEWAYS AND BLOWN. MY FINANCE PICKED US UP AND SAID THE AXLE HAD SNAPPED AND TOOK A PICTURE. IT IS SATURDAY AND I'M WITHOUT A CAR. I FOUND OUT THIS WAS RECALLED. I JUST WANT TO MAKE SURE FORD WILL FIX THE ISSUE AND IN A TIMELY MANNER SINCE I HAVE NO OTHER CAR.
Mileage: 161,201
2002 WINDSTAR RECALL I WAS DRIVING DOWN THE ROAD ONE DAY TO FIND OUT ALL OFF ALL THE SHIFTERS BUT NEUTRAL THE VAN SUDDENLY HAD STOPPED GOING WE COULD NOT GO IN DRIVE REVERSE OR ANYTHING FIND OUT STUCK IN MIDDLE OF INTERSECTION WITH CARS COMING OUR WAY THIS PROBLEM IS STILL UNKNOWN
Mileage: 25,000
2002 WINDSTAR RECALL I WAS DRIVING DOWN THE ROAD ONE DAY TO FIND OUT ALL OFF ALL THE SHIFTERS BUT NEUTRAL THE VAN SUDDENLY HAD STOPPED GOING WE COULD NOT GO IN DRIVE REVERSE OR ANYTHING FIND OUT STUCK IN MIDDLE OF INTERSECTION WITH CARS COMING OUR WAY THIS PROBLEM IS STILL UNKNOWN
Mileage: 25,000
2002 WINDSTAR RECALL I WAS DRIVING DOWN THE ROAD ONE DAY TO FIND OUT ALL OFF ALL THE SHIFTERS BUT NEUTRAL THE VAN SUDDENLY HAD STOPPED GOING WE COULD NOT GO IN DRIVE REVERSE OR ANYTHING FIND OUT STUCK IN MIDDLE OF INTERSECTION WITH CARS COMING OUR WAY THIS PROBLEM IS STILL UNKNOWN
Mileage: 25,000
WINDSTAR FORD 2002 TIRES THEY JUST KEEP GOING DOWN VERY QUICK NO HOLES HAD A BLOW OUT AN WRECKED INTO A TREE WITH THESE TIRES BAD TIRES ENDED UP SEAT BELT CUT MY NECK AN SEAT BELT CUT MY 1 YEAR OLDS TESTACLES
Mileage: 2,300
WINDSTAR FORD 2002 TIRES THEY JUST KEEP GOING DOWN VERY QUICK NO HOLES HAD A BLOW OUT AN WRECKED INTO A TREE WITH THESE TIRES BAD TIRES ENDED UP SEAT BELT CUT MY NECK AN SEAT BELT CUT MY 1 YEAR OLDS TESTACLES
Mileage: 2,300
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL SEIZED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A FIRE HYDRANT AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES BUT DID NOT REQUIRE MEDICAL ATTENTION. THE PASSENGER SUSTAINED WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE V
Mileage: 50,000
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL SEIZED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A FIRE HYDRANT AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES BUT DID NOT REQUIRE MEDICAL ATTENTION. THE PASSENGER SUSTAINED WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE V
Mileage: 50,000