1997 FORD TAURUS

1003 complaints filed with NHTSA.

1003
Complaints
73
Crashes
16
Fires
58
Injuries
4
Deaths

Complaints by Component

ComponentCount
POWER TRAIN:AUTOMATIC TRANSMISSION171
ENGINE AND ENGINE COOLING:ENGINE46
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE44
VEHICLE SPEED CONTROL43
ENGINE AND ENGINE COOLING:COOLING SYSTEM39
STEERING:HYDRAULIC POWER ASSIST SYSTEM28
AIR BAGS:FRONTAL26
UNKNOWN OR OTHER23
INTERIOR LIGHTING23
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP21
POWER TRAIN19
VISIBILITY:WINDSHIELD WIPER/WASHER16
ENGINE AND ENGINE COOLING16
ELECTRICAL SYSTEM15
EQUIPMENT:APPLIANCE:AIR CONDITIONER15

Recent Complaints

20180411CrashUNKNOWN OR OTHER

AUTO TRANS. SHIFT QUAD QUICKLY BECAME SLOPPY AND IN FACT SOMETIMES WOULD NOT START IN PARK POS. AND YOU HAD TO HUNT FOR NEUTRAL WHERE IT WOULD ALWAYS START. THEN ON THE THIRD DAY, WHILE PARKED OVERNIGHT ON PRIVATE PROPERTY, IT DID START IN PARK, BUT WHILE ON A VERY HIGH IDLE I GOT OUT OF THE CAR FOR A SECOND AND WHILE STANDING BESIDE THE CAR IT SLIPPED OUT OF PARK AND INTO REVERSE KNOCKING ME TO THE GROUND AS IT RAPIDLY SPED REARWARD TILL IT HIT AND CAME TO REST AGAINST A CONCRETE WALL

Mileage: 149,000

20160328FireENGINE

TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

20160328FireVEHICLE SPEED CONTROL:ACCELERATOR PEDAL

TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

20150405FireELECTRICAL SYSTEM

ON 4/3/2015 MY MOTHER IN LAW PULLED INTO THE DRIVEWAY AFTER A 10 MILE TRIP TO TOWN. UPON PULLING IN THE DRIVEWAY THE CAR STARTED ON FIRE IMMEDIATELY, AT FIRST SHE THOUGHT THE CAR WAS OVERHEATING (WHITE SMOKE) THEN REALIZED THE CAR WAS ACTUALLY ON FIRE (BLACK SMOKE). SHE HAD TO BE HELPED BY AN IDAHO POWER EMPLOYEE WHO WAS DRIVING BY. A TOTAL OF TWO 15LB FIRE EXTINGUISHERS AND GARDEN HOSE WERE USED TO KEEP THE FIRE AT BAY UNTIL THE FIRE DEPARTMENT ARRIVED. THE CAR WAS DESTROYED FROM THE DASH PANEL

Mileage: 127,700

20150405FireENGINE

ON 4/3/2015 MY MOTHER IN LAW PULLED INTO THE DRIVEWAY AFTER A 10 MILE TRIP TO TOWN. UPON PULLING IN THE DRIVEWAY THE CAR STARTED ON FIRE IMMEDIATELY, AT FIRST SHE THOUGHT THE CAR WAS OVERHEATING (WHITE SMOKE) THEN REALIZED THE CAR WAS ACTUALLY ON FIRE (BLACK SMOKE). SHE HAD TO BE HELPED BY AN IDAHO POWER EMPLOYEE WHO WAS DRIVING BY. A TOTAL OF TWO 15LB FIRE EXTINGUISHERS AND GARDEN HOSE WERE USED TO KEEP THE FIRE AT BAY UNTIL THE FIRE DEPARTMENT ARRIVED. THE CAR WAS DESTROYED FROM THE DASH PANEL

Mileage: 127,700

20150405FirePOWER TRAIN

ON 4/3/2015 MY MOTHER IN LAW PULLED INTO THE DRIVEWAY AFTER A 10 MILE TRIP TO TOWN. UPON PULLING IN THE DRIVEWAY THE CAR STARTED ON FIRE IMMEDIATELY, AT FIRST SHE THOUGHT THE CAR WAS OVERHEATING (WHITE SMOKE) THEN REALIZED THE CAR WAS ACTUALLY ON FIRE (BLACK SMOKE). SHE HAD TO BE HELPED BY AN IDAHO POWER EMPLOYEE WHO WAS DRIVING BY. A TOTAL OF TWO 15LB FIRE EXTINGUISHERS AND GARDEN HOSE WERE USED TO KEEP THE FIRE AT BAY UNTIL THE FIRE DEPARTMENT ARRIVED. THE CAR WAS DESTROYED FROM THE DASH PANEL

Mileage: 127,700

20100103FireENGINE AND ENGINE COOLING

I HAVE A 97 FORD TAURUS GL. THE ENGINE CAUGHT ON FIRE AND THE BURNED RAPIDLY. MY FAMILY JUST MADE IT OUT OF THE CAR. I MANAGED TO GET IT AWAY FROM THE HOUSE. THE HOUSE SUFFERED SOME HEAT DAMAGE. *TR

Mileage: 180,000

20090628CrashPOWER TRAIN:AUTOMATIC TRANSMISSION

YESTERDAY EVENING ME AND MY FAMILY STOPPED AT A GAS STATION AND MY GIRLFRIEND WENT INTO THE BIG APPLE IN CANTON, MAINE. SHE WAS IN THERE FOR AWHILE AND I HAD BEEN SITTING IN THE CAR WITH THE ENGINE RUNNING. I WENT IN THE STORE TO SEE WHAT WAS TAKING SO LONG AND WHILE I WAS IN THERE I HEARD THE CHILDREN SCREAMING. ALL THREE OF THEM WERE IN THE BACK SEAT AND THE CAR BACKED UP BY ITSELF AND I RAN OUT OF THE STORE AFTER IT. IT RAN INTO A TELEPHONE POLE AND I IMMEDIATELY DEMANDED TO KNOW WHO TOUCHED

Mileage: 193,120

20090211CrashSERVICE BRAKES, HYDRAULIC

WHILE DRIVING FOR A FUEL FILL-UP ON A HEAVILY-TRAVELED ALLEGHENY CO (PA) FOUR-LANE ROAD (SPEED APPROX. 30-35 MPH), TRAFFIC HEAVY, I EXPERIENCED, WITHOUT PRIOR WARNING, A SUDDEN TOTAL LOSS OF ALL BRAKING EFFECTIVENESS. I FOLLOWED A FORD F-250 PICKUP INTO THE GAS STATION LOT AND BROUGHT MY CAR (1997 FORD TAURUS SDN, 90,000 MILES ON ODOMETER) TO A STOP BY SMASHING INTO THE BACK OF THE TRUCK. NO ONE WAS INJURED. THERE WAS EXTENSIVE DAMAGE TO THE FRONT END OF MY CAR; INCONSEQUENTIAL DAMAGE TO THE H

Mileage: 89,700

20081202CrashVEHICLE SPEED CONTROL

I PURCHASED A USED 1997 FORD TAURUS ON NOVEMBER THE 10TH OF 2008 FROM A LOCAL DEALER. ON 11/21/08 AT APPROXIMATELY 2100 HOURS MY 17 YEAR OLD DAUGHTER WAS DRIVING THE AFOREMENTIONED VEHICLE, WHEN FOR NO APPARENT REASON THE VEHICLE SUDDENLY ACCELERATED BY IT'S SELF. MY DAUGHTER TRIED TO STOP THE VEHICLE BY APPLYING BOTH FEET TO THE BRAKE PEDAL BUT WAS UNABLE TO STOP THE VEHICLE, AT THIS TIME SHE DECIDED TO JUMP FROM THE VEHICLE. AFTER DOING SO THE VEHICLE CLIMBED A 6 % GRADE HILL APPROXIMATELY 70

Mileage: 152,350

20080502FireENGINE AND ENGINE COOLING

TL*THE CONTACT OWNS A 1997 FORD TAURUS. WHILE DRIVING 25 MPH, THE ENGINE CAUGHT FIRE. THE CONTACT PULLED OVER AND EXITED THE BURNING VEHICLE. THE FIRE DEPARTMENT WAS ABLE TO CONTAIN THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THERE WAS NO SIGN OF LOST OIL OR OTHER FLUIDS. THE ENGINE WAS REPLACED. THE INSURANCE COMPANY'S INVESTIGATION CONCLUDED THAT THE CAUSE OF THE FAILURE WAS DUE TO HUMAN ERROR. THE CONTACT RECENTLY BECAME A

Mileage: 97,000

20051103CrashAIR BAGS

DT: THE CONTACT STATED WHILE DRIVING AT 70 MPH THE CONTACT'S VEHICLE HIT A RETAINER WALL. THE AIRBAGS DID NOT DEPLOY UNTIL THE VEHICLE WAS COMPLETELY STOPPED. THE VEHICLE WAS TOTALED ,AND IS CURRENTLY AT A SALVAGE YARD. THERE HAS BEEN NO INSPECTION TO SEE WHY THE AIRBAGS MALFUNCTIONED. A POLICE REPORT WAS TAKEN AT THE SCENE.*AK

Mileage: 83,749

20050228CrashVEHICLE SPEED CONTROL

WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY IT COMMENCED TO ROLL FORWARD AND HIT THE GARAGE DOOR. DEALER WAS NOTIFIED, AND INFORMED THE CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER A RECALL.*AK

Mileage: 107,760

20050118STEERING:HYDRAULIC POWER ASSIST SYSTEM

1. STEERING AND POWER COMPLETELY FAILED SUDDENLY WHILE DRIVING AFTER ONLY TWO WEEKS AFTER BUYING CAR 2. HAD REPAIRED AT DEALERSHIP WHERE WE BOUGHT IT,SOMETHING ABOUT MODULE, 3. AFTER ABOUT 4 MO. STARTED SAME PROBLEM AGAIN, NO RESPONSE FROM DEALER OR FORD ABOUT MY CONCERNS,CAUSED MY DAUGHTER TO HIT A TREE DAMAGING CAR HEAVILY AND CAUSING MY DAUGHTER TO HIT HER HEAD RESULTING IN HEADACHES 4. HAD CAR REPAIRED FROM ACCIDENT AND LET IT GO BACK BECAUSE I WAS AFRAID TO DRIVE IT 5. NOW WE'RE BEI

Mileage: 69,000

20041231CrashAIR BAGS

I WAS INVOLVED IN A ONE CAR ACCIDENT WITH SOME STONE GUARD RAILS ON ROUTE 18 NORTH IN EATONTOWN, NEW JERSEY. MY SEAT BELT RELEASE ON IMPACT AND SENT ME FLYING TO THE PASSENGER SIDE OF THE CAR ON TOP OF MY BOYFRIEND. ALSO THE AIR BAGS NEVER DEPLOYED. AND WE HIT THE GURAD RAILS AT 65 MPH. I WOULD LIKE TO HEAR SOMETHING BACK FROM SOMEONE AT THE FORD HEADQUARTERS. BECAUSE MY BOYFRIEND AND I COULD HAV LOST OURS LIVES DUE TO THE DEFECTS OF THIS CAR. THE CAR IS TOTALED OUT. ANDMY BOYFRIEND ONLY WALKED

Mileage: 115,500

20041231CrashSEAT BELTS:FRONT

I WAS INVOLVED IN A ONE CAR ACCIDENT WITH SOME STONE GUARD RAILS ON ROUTE 18 NORTH IN EATONTOWN, NEW JERSEY. MY SEAT BELT RELEASE ON IMPACT AND SENT ME FLYING TO THE PASSENGER SIDE OF THE CAR ON TOP OF MY BOYFRIEND. ALSO THE AIR BAGS NEVER DEPLOYED. AND WE HIT THE GURAD RAILS AT 65 MPH. I WOULD LIKE TO HEAR SOMETHING BACK FROM SOMEONE AT THE FORD HEADQUARTERS. BECAUSE MY BOYFRIEND AND I COULD HAV LOST OURS LIVES DUE TO THE DEFECTS OF THIS CAR. THE CAR IS TOTALED OUT. ANDMY BOYFRIEND ONLY WALKED

Mileage: 115,500

20041014CrashVEHICLE SPEED CONTROL

WHILE BRAKING AT A STOP SIGN, THE VEHICLE ACCELERATED AND LURCHED FORWARD INTO THE REAR BUMPER OF ANOTHER VEHICLE. *JB

Mileage: 42,000

20040928CrashAIR BAGS:FRONTAL

AIR BAGS DID NOT DEPLOY WHEN CONSUMER'S VEHICLE HIT A TELEPHONE POLE. *MR *SC *JB

20040607CrashAIR BAGS:FRONTAL

NAR 3-10-03 INFORMATION REQUEST ON BEHALF OF FORD MOTOR COMPANIES ABOUT A COMPLAINT SENT TO THEM FROM THE CONSUMER ABOUT PASSENGER SIDE AIRBAGS COVERAGE. FORD REQUESTED A WRITTEN EXPLANATION TO RESOLVE MATTERS. *CB THE CONSUMER STATED AIR BAG DEPLOYED WHEN THE VEHICLE HIT A POLE TRAVELING AT 2- 25 MPH. DURING THE PROCESS OF REPAIRING THE AIR BAG, THE REPAIR SHOP STATED THE PASSENGER AIR BAG DID NOT DEPLOY BECAUSE IT WAS DEFECTIVE. *JB

20040503AIR BAGS:FRONTAL

WHILE PULLING FORWARD BOTH FRONTAL AIR BAGS DEPLOYED. THIS CAUSED DRIVER TO BURN HIS HAND, AND THE WINDSHIELD TO BREAK. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND DEALER WAS UNABLE TO RESOLVE THE PROBLEM. *AK