2011 FORD MUSTANG

582 complaints filed with NHTSA.

582
Complaints
27
Crashes
1
Fires
28
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
Not Rated/5
Front Crash
Not Rated/5
Side Crash
5/5
Rollover

Complaints by Component

ComponentCount
AIR BAGS125
POWER TRAIN100
POWER TRAIN:MANUAL TRANSMISSION95
ENGINE48
VEHICLE SPEED CONTROL38
STEERING24
FUEL/PROPULSION SYSTEM23
ELECTRICAL SYSTEM21
UNKNOWN OR OTHER15
ELECTRONIC STABILITY CONTROL (ESC)14
STRUCTURE:BODY9
SEATS8
SERVICE BRAKES8
POWER TRAIN:AUTOMATIC TRANSMISSION6
SERVICE BRAKES, HYDRAULIC6

Recalls (5)

16V38400031/05/2016

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever register

15V31900028/05/2015

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be

21V08100016/02/2021

AIR BAGS:FRONTAL

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as

21E01300016/02/2021

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also i

19V00100007/01/2019

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Vi

Recent Complaints

20200628CrashSTEERING

THE STEERING WHEEL WILL TURN FROM RIGHT AND LEFT UNCONTROLLABLE DRIVING INTO A RAIN STORM THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT L COULD NOT HOLD THE STEERING WHEEL SPUN ME AROUND THREE TIMES AND HIT A GUARD RAIL

Mileage: 15,000

20200121CrashAIR BAGS

TL* THE CONTACT'S WIFE OWNED A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE HIS WIFE DRIVING AT 30 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND HIT HER ON THE FRONT DRIVER SIDE PILLAR. THE AIR BAG DID NOT DEPLOY. THE CONTACT TOOK HIS WIFE TO THE HOSPITAL WHERE SHE SUFFERED A CONCUSSION AND TWO HERNIATED DISCS; IT WAS UNKNOWN IF THE OTHER DRIVER SUSTAINED INJURIES. A POLICE REPORT WAS FILED (#159951319-M). THE VEHICLE WAS TOWED TO A TOW LOT AND WAS DEEMED DESTROYED. THE VEHICLE REMAINED UNDER IN

Mileage: 101,105

20190726AIR BAGS

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT WITHOUT WARNING, THE DRIVER'S SIDE, AND PASSENGER'S SIDE FRONTAL AIR BAGS ALONG WITH THE SIDE CURTAIN AIR BAGS DEPLOYED INDEPENDENTLY. THERE WERE INJURIES SUSTAINED IN THE DEPLOYMENT DUE TO THE CONTACT PLACING HER HAND BEFORE HER FACE. MEDICAL ATTENTION WAS NOT SOUGHT. THE VEHICLE WAS TAKEN TO NALLEY FORD SANDY SPRINGS (7555 ROSWELL RD, ATLANTA, GA 30350, (678) 809-5711) TO BE REPAIRED UNDER NHTSA

Mileage: 118,000

20171127CrashSERVICE BRAKES

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST, STERNUM, AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOWING FACILITY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOW

Mileage: 65,000

20171127CrashAIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST, STERNUM, AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOWING FACILITY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOW

Mileage: 65,000

20171012CrashFireUNKNOWN OR OTHER

WHILE DRIVING ON I-95 IN FT. LAUDERDALE, FLDURING RUSH HOUR I REAR ENDED THE CAR IN FRONT, SPEED APPROXIMATELY 30MPH OR LESS BEFORE APPLYING BRAKES. CAR NOSE DIVED AND HIT REAR OF OTHER CAR GOING UNDER THE REAR BUMPER. MY CAR SUFFERED MINOR DAMAGE OF BOTH FENDERS, HEADLIGHTS, RADIATOR. FRONT BUMPER WAS UNTOUCHED, AIR BAG DID NOT DEPLOY. I TURNED IGNITION OFF, PUT CAR IN PARK, STEPPED OUT OF CAR AND AFTER APPROXIMATELY 2 - 5 MINUTES FIRE WAS VISIBLE BELOW BUMPER THAT RAPIDLY TURNED INTO A FUL

Mileage: 76,000

20161224CrashAIR BAGS

"TAKATA RECALL", CAR WAS INVOLVED IN ACCIDENT ON NOVEMBER 3, 2016. CAR WAS BROUGHT IMMEDIATELY TO BODY SHOP FOR REPAIR. ONCE BODY SHOP RECEIVED CAR, THE DRIVER (STEERING WHEEL) AIR BAG WAS ORDERED AT FORD. GEICO, MY INSURANCE COMPANY NOTIFIED ME ON DECEMBER 3, 2016 THAT THEY WILL NO LONGER COVER MY RENTAL CAR EXPENSE SINCE ITS THE FAULT OF THE CAR MANUFACTURER WHY THE AIR BAG IS NOT AVAILABLE. SO IN ORDER TO AVOID LOOSING MY JOB I HAVE TO PAY $26/DAY FOR THE RENTAL CAR. I HAVE HAD TO PAY OVER $5

Mileage: 11,000

20161006CrashAIR BAGS

TAKATA RECALL I HAD MY CAR AT THE DEALERSHIP RECENTLY TO DO NECESSARY REPAIRS TO THE DRIVER SIDE AIRBAG, THERE IS STILL AN ACTIVE RECALL FOR THE PASSENGER SIDE AIRBAG THAT THEY ARE STILL WAITING ON PARTS FOR. SO ANYWAY I REAR ENDED A VEHICLE WHILE STUCK IN SLOW MOVING RUSH HOUR TRAFFIC ON I35 N IN AUSTIN TX. THIS HAPPENED AFTER THEY HAD WORKED ON MY DRIVER SIDE AIRBAG. I WAS NOT MOVING FASTER THAN 10MPH AND THE COLLISION IMPACT DID VERY MINIMAL DAMAGE TO MY VEHICLE AND THE OTHER DRIVER'S VEH

Mileage: 91,000

20160919CrashAIR BAGS

TAKATA RECALL: I WAS DRIVING IN RUSH HOUR TRAFFIC ON IH35 NORTH AND I ACCIDENTALLY REAR ENDED A VEHICLE TRYING TO GET ON THE EXIT RAMP. THE IMPACT WAS PRETTY MILD BECAUSE NO ONE WAS MOVING FASTER THAN 5-10 MPH. THE DAMAGE ON BOTH VEHICLES WAS MINIMAL AND BARELY NOTICEABLE BUT THE AIRBAG ON MY DRIVER SIDE DID DEPLOY. I HAD BROUGHT MY VEHICLE TO THE DEALERSHIP AS PART OF A SAFETY RECALL BEFORE THIS ACCIDENT. I HIGHLY SUSPECT THAT THE AIRBAG MAY HAVE DEPLOYED UNNECESSARILY OR DUE TO SOME FLAW

Mileage: 90,000

20160827CrashAIR BAGS

I WAS RECENTLY IN A WRECK AND THE AIRBAGS DEPLOYED. MY CAR IS STUCK AT THE BODY SHOP BECAUSE THEY CAN NOT GET AN AIRBAG FOR IT. MY INSURANCE ON MY RENTAL CAR WILL BE UP IN 2 WEEKS, THE CAR WOULD HAVE BEEN FIXED ALREADY IT JUST HAD MINOR FRONT END DAMAGE AND THE WINDSHIELD CRACK DUE TO THE AIRBAG AND THE AIRBAG INJURED MY RIGHT ARM. IT NEVER SHOULD DEPLOYED IN THE FIRST PLACE THE IMPACT WAS NOT EVEN THAT SEVERE. I HAVE CONTACTED FORD MULTIPLE TIMES AND THEY NEVER GET BACK WITH ME THIS IS BEGINNIN

Mileage: 73,000

20160827CrashSTRUCTURE:BODY

I WAS RECENTLY IN A WRECK AND THE AIRBAGS DEPLOYED. MY CAR IS STUCK AT THE BODY SHOP BECAUSE THEY CAN NOT GET AN AIRBAG FOR IT. MY INSURANCE ON MY RENTAL CAR WILL BE UP IN 2 WEEKS, THE CAR WOULD HAVE BEEN FIXED ALREADY IT JUST HAD MINOR FRONT END DAMAGE AND THE WINDSHIELD CRACK DUE TO THE AIRBAG AND THE AIRBAG INJURED MY RIGHT ARM. IT NEVER SHOULD DEPLOYED IN THE FIRST PLACE THE IMPACT WAS NOT EVEN THAT SEVERE. I HAVE CONTACTED FORD MULTIPLE TIMES AND THEY NEVER GET BACK WITH ME THIS IS BEGINNIN

Mileage: 73,000

20160228CrashAIR BAGS

AIR FAIL TO DEPLOY WHEN HIT BY A UNINSURED MOTORIST WHO WAS SPEEDING THROUGH A SCHOOL ZONE DID AN LEGAL LANE CHANGE HIT ME WHILE I WAS MAKING A LEFT TURN SEAT BELT ON LEFT TURN BLEAKER ON TURNING WHEN SAFE BAM!!! NEVER SEEN IT COMING MY HEAD SLAMMED INTO THE STEEL FAME OF MY 2011 FORD MUSTANG V6 HEAD NECK BACK MID LOWER BACK EVERY THING FROM HEAD TO TOE ON MY LEFT HURTS LIKE HELL RIBS ON BOTH SIDES KNEES HANDS FEET AS WELL.

Mileage: 50

20160228CrashSERVICE BRAKES

AIR FAIL TO DEPLOY WHEN HIT BY A UNINSURED MOTORIST WHO WAS SPEEDING THROUGH A SCHOOL ZONE DID AN LEGAL LANE CHANGE HIT ME WHILE I WAS MAKING A LEFT TURN SEAT BELT ON LEFT TURN BLEAKER ON TURNING WHEN SAFE BAM!!! NEVER SEEN IT COMING MY HEAD SLAMMED INTO THE STEEL FAME OF MY 2011 FORD MUSTANG V6 HEAD NECK BACK MID LOWER BACK EVERY THING FROM HEAD TO TOE ON MY LEFT HURTS LIKE HELL RIBS ON BOTH SIDES KNEES HANDS FEET AS WELL.

Mileage: 50

20160228CrashSUSPENSION

AIR FAIL TO DEPLOY WHEN HIT BY A UNINSURED MOTORIST WHO WAS SPEEDING THROUGH A SCHOOL ZONE DID AN LEGAL LANE CHANGE HIT ME WHILE I WAS MAKING A LEFT TURN SEAT BELT ON LEFT TURN BLEAKER ON TURNING WHEN SAFE BAM!!! NEVER SEEN IT COMING MY HEAD SLAMMED INTO THE STEEL FAME OF MY 2011 FORD MUSTANG V6 HEAD NECK BACK MID LOWER BACK EVERY THING FROM HEAD TO TOE ON MY LEFT HURTS LIKE HELL RIBS ON BOTH SIDES KNEES HANDS FEET AS WELL.

Mileage: 50

20160125CrashSTEERING

INTERMITTENT LOSS OF POWER STEERING WHILE DRIVING. HAVE TO CONSTANTLY TRY TO TURN OFF CAR AND RESTART TO GET THE ELECTRONIC POWER STEERING TO WORK AGAIN. LOST POWER STEERING ON THE INTERSTATE WITH KIDS IN THE CAR AND ENDED UP IN THE GRASS, ALMOST TAKING OUT THE GUARDRAIL. FORD DEALERSHIP SAYS THERE HAVE BEEN 450,000 2011-2012 VEHICLES THAT HAVE BEEN RECALLED FOR THIS EXACT PROBLEM AND PART, YET SOMEHOW THE MUSTANGS WEREN'T IN THE RECALL. DEALERSHIP QUOTED $1500 TO REPLACE THE SAME PART THAT IS B

Mileage: 60,000

20151103CrashAIR BAGS

I WAS INVOLVED IN A NO-FAULT ACCIDENT IN MY 2011 FORD MUSTANG IN APRIL OF THIS YEAR AFTER SOMEONE IN THE LANE TO MY LEFT WHO WAS HELD UP IN TRAFFIC IN HIS LANE PULLED OUT INTO MY LANE WITHOUT LOOKING, CAUSING MY VEHICLE TO SMASH INTO HIM. THE FORCE OF THE CRASH CAUSED OVER $9,000 IN DAMAGE TO MY VEHICLE AND LEFT ME WITH 5 HERNIATED DISCS, HIP PROBLEMS, AND A NUMBER OF OTHER ISSUES. I HAVE HAD A SERIES OF SHOTS IN MY NECK, AS WELL AS MY SPINE, BOTH OF WHICH HAVE NOT ALLEVIATED MY PAIN. I AM NO

Mileage: 36,000

20150309CrashAIR BAGS

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE SLOWING DOWN TO MAKE A LEFT TURN AT APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, KNEE, AND HEAD THAT REQUIRED MEDICAL ATTENTION. ADDITIONALLY, THREE PASSENGERS THAT WERE IN THE OTHER VEHICLE ALSO SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPEN

20140703CrashSTEERING

WHILE DRIVING, THE POWER STEERING ASSIST FAILURE INDICATOR CAME ON ALONG WITH THE SERVICE ADVANCE-TRACK INDICATOR AND THEN THE STEERING WHEEL LOCKED COMPLETELY. THIS FORCED ME INTO ONCOMING TRAFFIC AND WITH NO ABILITY TO STEER THE CAR AT ALL. I WAS FORCED OFF THE ROAD BECAUSE I COULD NOT CHANGE DIRECTION AT ALL AND ENDED UP HITTING MY HEAD, ELBOW AND KNEES. AFTER CALLING THE FORD DEALER, THEY INFORMED ME THAT THERE WAS A "TSB" ABOUT IT BUT NO RECALL. THE DEALER THEN WENT ON TO TELL ME THAT ALMOS

Mileage: 68,450

20140521CrashSTRUCTURE:BODY

THERE WERE MANY INCIDENTS WITH MY MUSTANG 5.0 BUT THIS WAS THE MOST SIGNIFICANT. THE PROBLEM IS AS I FOUND OUT TWO YEARS LATER IS THAT THE WIDTH OF THE OEM TIRES AND WHEELS ARE TOO NARROW FOR THE WEIGHT AND POWER OF THIS VEHICLE. I WAS DRIVING ON EL CAMINO REAL AND I HAD TO STOP SUDDENLY BECAUSE A CAR CAME ON THE ROAD UNEXPECTEDLY AND THE DRIVER IN FRONT OF ME HIT THE BRAKES AND SO I DID BUT MY CAR JUST KEPT SLIDING FORWARD, IT LOST GRIP WITH THE ASPHALT COMPLETELY. I EXPERIENCED SIMILAR SITUATI

Mileage: 30,000

20130507CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WITHOUT WARNING. THE WRENCH WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN THE TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHO LOCATED THE FAILURE AT THE THROTTLE BODY. THE THROTTLE BODY WAS REPLACED BUT THE FAILURE RECURRED AND CAUSED THE CONTACT TO CRASH INTO THE PROCEEDING VEHICLE REAR END. THERE WAS NO INJURY TO REPORT. THE MANUFACTURER WAS MADE AWARE OF THE FAIL

Mileage: 36,264