2018 FORD FUSION
529 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 176 |
| POWER TRAIN | 96 |
| ENGINE AND ENGINE COOLING | 83 |
| UNKNOWN OR OTHER | 46 |
| ELECTRICAL SYSTEM | 21 |
| FUEL/PROPULSION SYSTEM | 18 |
| STEERING | 15 |
| WHEELS | 9 |
| AIR BAGS | 5 |
| VEHICLE SPEED CONTROL | 5 |
| SERVICE BRAKES | 4 |
| SEAT BELTS | 4 |
| FUEL SYSTEM, GASOLINE | 4 |
| BACK OVER PREVENTION | 4 |
| WHEELS:LUGS/NUTS/BOLTS/STUDS | 3 |
Recalls (2)
STEERING: STEERING WHEEL/HANDLE BAR
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Recent Complaints
My car started rumbling and flashing the check engine light. I took it to the mechanic the next day, they tell me to contact Ford because of CSP 21N12 due to my spark plugs having coolant leaking on them and in cylinder, it was misfiring. They tell me the vehicle is unsafe to drive. I call Ford and they say theres nothing they can do. Im screwed out of a car because they closed the CSP's nov 2022 and i just got the car last year pre owned.
Sensor that believe the car to be overheating shut the car down while driving in on the highway.. turning the car off completely or powering it down 99%.
Sensor that believe the car to be overheating shut the car down while driving in on the highway.. turning the car off completely or powering it down 99%.
Sensor that believe the car to be overheating shut the car down while driving in on the highway.. turning the car off completely or powering it down 99%.
While operating my 2018 Ford Fusion, the vehicle began experiencing internal coolant loss resulting in engine misfires, rough running, and white exhaust smoke. The coolant intrusion caused engine failure and loss of reliability. This condition creates a safety risk, as it can lead to loss of power while driving, hesitation, and the possibility of engine shutdown. The defect occurred without warning and is consistent with widespread reports involving Ford EcoBoost engines. This issue is not rel
The contact owns a 2018 Ford Fusion. The contact stated that the center digital screen failed to illuminate, and the screen was black while the vehicle was shifted into gear. No warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the VIN not being under recall. Upon further investigation, the contact related the failure to NHTSA Campaign: 25V695000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer
Mileage: 117,000
The steering wheel is coming loose and is making it hard to drive. The car is becoming seriously dangerous. Others are having issues with this. Please let's fix these cars. I have children!
CVT transmission completely failed at 150k miles and is not covered by Ford
My Engine is on my car will not go over 25 miles and if it does it shakes and I place the car in park or shut it off u can hear like water sound coming from the engine were itâs seems as if it was boiling
My Engine is on my car will not go over 25 miles and if it does it shakes and I place the car in park or shut it off u can hear like water sound coming from the engine were itâs seems as if it was boiling
Rear seatbelt driver side seat belt does not click or buckle at all. Nothing is stuck in it and it has never buckled as long as Iâve had the car
Shift actuator wouldnât go into gear I was stranded a few times had to be towed twice. Iâve found a plastic bushing that showed a $4.00 part could be responsible. Deadly for us disabled Vietnam veterans . I canât walk. Maine has 200 vehicles with the same issues nationwide who knows supposedly the actuator will not be made by ford motors until February 2026. Iâm 76 years old this is a hazard I canât afford to buy another car. Please help us. Or get stranded in the middle of nowhere fre
Shift actuator wouldnât go into gear I was stranded a few times had to be towed twice. Iâve found a plastic bushing that showed a $4.00 part could be responsible. Deadly for us disabled Vietnam veterans . I canât walk. Maine has 200 vehicles with the same issues nationwide who knows supposedly the actuator will not be made by ford motors until February 2026. Iâm 76 years old this is a hazard I canât afford to buy another car. Please help us. Or get stranded in the middle of nowhere fre
The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle started shuddering violently, hesitated, and failed to accelerate to approximately 35 MPH. The check engine warning light was flashing. The contact related the failure to the Customer Satisfaction Program: 21N12. The vehicle was towed to the local dealer, where it was diagnosed with coolant intrusion into the cylinders. The dealer informed the contact that the engine small block needed
Mileage: 100,000
The contact owns a 2018 Ford Fusion. The contact stated that while reversing, the back-over prevention camera displayed a black screen. Several minutes later, the message "Contact the Dealer" was displayed. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the VIN was not under recall. The dealer had not diagnosed or repaired the vehicle. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not notified of the failu
Mileage: 88,000
The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle was running rough, jerking, and shaking. The transmission and coolant temperature warning lights were illuminated. The message "Engine Overheating - Reduced Power" was displayed, and the vehicle went into LIMP Mode. The contact pulled over and had the vehicle towed to the residence. The vehicle was later towed to an independent mechanic, who determined that there was coolant intrusion
Mileage: 148,000
Car started running rough then white smoke was coming out the exhaust. Took it in to have it checked out by Ford and they said it was coolant intrusion into the cylinders. Now they want $9,000 to replace an engine that has less than 60,000 miles. I see online that this is not new and definitely a design flaw with this engine and many others.
What component or system failed or malfunctioned, and is it available for inspection upon request? The APIM (Accessory Protocol Interface Module) appears to have failed. The vehicle's infotainment/play screen is completely blank and unresponsive. This module controls key systems including climate control, navigation, hands-free calling, and the backup camera. The component is available for inspection if needed. How was your safety or the safety of others put at risk? This failure compromises se
What component or system failed or malfunctioned, and is it available for inspection upon request? The APIM (Accessory Protocol Interface Module) appears to have failed. The vehicle's infotainment/play screen is completely blank and unresponsive. This module controls key systems including climate control, navigation, hands-free calling, and the backup camera. The component is available for inspection if needed. How was your safety or the safety of others put at risk? This failure compromises se
What component or system failed or malfunctioned, and is it available for inspection upon request? The APIM (Accessory Protocol Interface Module) appears to have failed. The vehicle's infotainment/play screen is completely blank and unresponsive. This module controls key systems including climate control, navigation, hands-free calling, and the backup camera. The component is available for inspection if needed. How was your safety or the safety of others put at risk? This failure compromises se