2015 FORD EXPLORER

2103 complaints filed with NHTSA.

2103
Complaints
52
Crashes
1
Fires
136
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
5/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
UNKNOWN OR OTHER390
STEERING328
STRUCTURE231
ENGINE224
STRUCTURE:BODY124
FUEL/PROPULSION SYSTEM86
ELECTRICAL SYSTEM85
AIR BAGS83
POWER TRAIN79
SUSPENSION78
BACK OVER PREVENTION60
SEAT BELTS37
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM33
SERVICE BRAKES24
ENGINE AND ENGINE COOLING24

Recalls (9)

17E04800028/08/2017

WHEELS:HUB

Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly result

16V24500026/04/2016

SUSPENSION:REAR

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.

15V46400024/07/2015

PARKING BRAKE

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. T

24V03100019/01/2024

STRUCTURE:BODY:ROOF AND PILLARS

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

21V53700015/07/2021

SUSPENSION:REAR

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode I

25V69500013/10/2025

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image wh

20V67500012/03/2021

SUSPENSION:REAR

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New Yor

20V69200010/11/2020

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

19V43500010/06/2019

SUSPENSION:REAR

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

Recent Complaints

20250312ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

The contact owns a 2015 Ford Explorer. The contact stated that while driving at various speeds on several occasions, there was an abnormally strong odor entering the cabin of the vehicle. The contact was experiencing reoccurring headaches from the odor. No medical attention was needed. The vehicle was taken to an independent mechanic however, the failure could not be replicated. The contact stated that shortly after a visit to the mechanic, the check engine warning light intermittently illuminat

Mileage: 166,000

20250303SEATS

The contact owns a 2015 Ford Explorer. The contact stated while driving 35 MPH while depressing the brake pedal and attempting to come to an abrupt complete stop for a red light, the rear driver seat detached and unhinged. The contact sustained an injury to the back of her head from the detached rear driver seat. The contact stated returned to her residence and called her health provider to make an appointment for the next day where she was informed that she sustained a concussion to the back of

Mileage: 150,000

20241021ENGINE

The contact owns a 2015 Ford Explorer. The contact stated while driving at approximately 60 MPH, there was a strong abnormal odor intermittently coming from the inside of the vehicle. The failure occurred on several different occasions. The contact stated that it became difficult to breathe; there was no medical attention sought. No warning light was illuminated. The vehicle was taken back to the place of residence. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manuf

Mileage: 76,000

20240614CrashENGINE

Sudden Unintended Acceleration of the vehicle when slowing to park vehicle. This has happened on 2 occasions- both scenarios the same: slowing and turning left into a parking space, foot on the brake, almost to a complete stop and the vehicle suddenly accelerates out of control. the 1st time into a tree, the 2nd time into a parked/unoccupied vehicle. The brake was applied w/o response, the vehicle would not stop. I am certain my foot was not on the gas. Fortunate no one was injured.

20240614CrashVEHICLE SPEED CONTROL

Sudden Unintended Acceleration of the vehicle when slowing to park vehicle. This has happened on 2 occasions- both scenarios the same: slowing and turning left into a parking space, foot on the brake, almost to a complete stop and the vehicle suddenly accelerates out of control. the 1st time into a tree, the 2nd time into a parked/unoccupied vehicle. The brake was applied w/o response, the vehicle would not stop. I am certain my foot was not on the gas. Fortunate no one was injured.

20240614CrashSERVICE BRAKES

Sudden Unintended Acceleration of the vehicle when slowing to park vehicle. This has happened on 2 occasions- both scenarios the same: slowing and turning left into a parking space, foot on the brake, almost to a complete stop and the vehicle suddenly accelerates out of control. the 1st time into a tree, the 2nd time into a parked/unoccupied vehicle. The brake was applied w/o response, the vehicle would not stop. I am certain my foot was not on the gas. Fortunate no one was injured.

20230428CrashSUSPENSION

The contact owns a 2015 Ford Explorer. The contact stated that he previously received a recall notification of NHTSA Campaign Number: 21V537000 (Suspension) however, the parts to do the recall repair were not yet available. The local dealer was contacted. They stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at approximately 60 MPH, the contact heard a squealing sound when the rear driver’s side wheel started to wobbl

Mileage: 127,644

20230106CrashWHEELS

The toe-link on the rear-passenger side wheel broke and caused the vehicle to fish-tail uncontrollably before going into the ditch and rolling. My wife was driving with our two sons, 3 & 1 at the time, luckily no one was physically injured apart from some minor bumps and bruises. After the fact, we found out there was a recall on this specific part and it was repaired but, again, there was a recall on the replacement part. We were never notified, we have friends with the same vehicle that were n

20230106CrashSUSPENSION

The toe-link on the rear-passenger side wheel broke and caused the vehicle to fish-tail uncontrollably before going into the ditch and rolling. My wife was driving with our two sons, 3 & 1 at the time, luckily no one was physically injured apart from some minor bumps and bruises. After the fact, we found out there was a recall on this specific part and it was repaired but, again, there was a recall on the replacement part. We were never notified, we have friends with the same vehicle that were n

20220922CrashAIR BAGS

The contact owns a 2015 Ford Explorer. The contact stated that while driving at 55 MPH, she was crashed into head-on by another vehicle which sent the vehicle backward into a guardrail. The air bags did not deploy upon impact. The contact's right shoulder hit the steering wheel and her head hit the pillar on the driver's side door. The contact sought medical treatment after the accident and received an X-ray on her right shoulder; the results showed no broken bones. The other driver was transpor

Mileage: 157,000

20220326UNKNOWN OR OTHER

hand free smart trunk on my car doesn’t go up all the way, when I go to put stuff in a trunk I got strucked to my head several times, when I also push the trunk up not to get hit the hydraulic bars gets lose and the trunk falles down and struck my head few times left me with bruises, it’s very dangerous

20220203ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

The contact owns a 2015 Ford Explorer. The contact stated that while driving at an undisclosed speed, a carbon monoxide odor was detected coming from the cabin air vents, which caused the contact and his passenger to have headaches. The vehicle had previously been serviced by the dealer for the recurring failure. The dealer had diagnosed the vehicle with an unknown failure, and an unknown part was replaced; however, the failure recurred. The dealer was made aware of the failure and scheduled an

Mileage: 86,000

20211229FireENGINE

The contact owns a 2015 Ford Explorer. The contact stated that while driving his vehicle at approximately 50 MPH, the check engine light illuminated, and he smelled as if something was burning. The contact stated that he then pulled over and waited until the smoke cleared before driving the vehicle again. The contact stated that he then took his vehicle to get serviced for an oil change as he thought that may be the cause of the failure he was experiencing. The contact stated that while getting

Mileage: 88,000

20211113CrashPOWER TRAIN

I was pulling out on busy road and once i entered the road the car started to shutter. The vehicles power train management. System error flashed on the dash and I lost all power to the engine. I put my foot to the floor and nothing happened. Lucky I was nearly able to get over to the side of the road. I then put the vehicle into park and the engine started to shake violently. I then shut the car off to make sure the engine did not get any further damage. Once turned back on everything seemed no

20211025CrashPOWER TRAIN

Vehicle placed in park, driver exited vehicle, vehicle disengaged from park and advanced forward. Vehicle stopped by crash. Ford customer relations was notified and documented concern. Driver injured attempting re-enter vehicle to apply brake. Powertrain assembly or shift linkage possible result of issue.

20211008CrashSEATS

I was stopped on the highway behind two other cars that were also stopped at a lane merger. A car hit my vehicle from behind and the impact caused my vehicle to hit the car in front of me, and that car to hit the car in front of them. When I unbuckled my seatbelt and got out of my vehicle, I noticed that my seat (driver's seat) had reclined backwards. I have lower & mid back pain as a result of the crash. My vehicle is currently at a tow lot where it has been labeled a total loss.

20210703CrashBACK OVER PREVENTION:DISPLAY FUNCTION

Rear backup screen failed to appear on screen. (Rapid flashing on and off)

20201028CrashSTRUCTURE:BODY

WHILE DRIVING DOWN THE ROAD AT 55MPH THE ELECTRONIC POWER STEERING WENT OUT WITHOUT WARNING. THIS CAUSED ME TO GO OFF THE SIDE OF THE ROAD AND INTO A FENCE. VERY DANGEROUS, AS I HAVE READ SEVERAL OTHER STORIES ONLINE STATING THE SAME THINGS AND SOME AT HIGHER RATES OF SPEED ON THE INTERSTATE. LUCKILY I WAS ALONE AND NO ONE WAS HARMED. IT COULD HAVE BEEN ALOT WORSE.

Mileage: 91,780

20201028CrashSTEERING

WHILE DRIVING DOWN THE ROAD AT 55MPH THE ELECTRONIC POWER STEERING WENT OUT WITHOUT WARNING. THIS CAUSED ME TO GO OFF THE SIDE OF THE ROAD AND INTO A FENCE. VERY DANGEROUS, AS I HAVE READ SEVERAL OTHER STORIES ONLINE STATING THE SAME THINGS AND SOME AT HIGHER RATES OF SPEED ON THE INTERSTATE. LUCKILY I WAS ALONE AND NO ONE WAS HARMED. IT COULD HAVE BEEN ALOT WORSE.

Mileage: 91,780

20200829CrashUNKNOWN OR OTHER

WE WERE DRIVING ON THE FREEWAY AND SUDDENLY LOST CONTROL OF THE VEHICLE, WITH NO WARNING. IT CAUSED US TO GO OFF THE HIGHWAY AND ROLLED 3-4 TIMES.IN RESEARCHING THIS, SAW A RECALL THAT AFFECTS THIS VEHICLE AND IT WAS NOT RECEIVED.

Mileage: 166,000