2000 FORD EXPLORER

1203 complaints filed with NHTSA.

1203
Complaints
115
Crashes
84
Fires
125
Injuries
5
Deaths

Complaints by Component

ComponentCount
TIRES154
POWER TRAIN:AUTOMATIC TRANSMISSION78
VEHICLE SPEED CONTROL76
TIRES:TREAD/BELT70
ELECTRICAL SYSTEM42
AIR BAGS38
ENGINE AND ENGINE COOLING29
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE28
VEHICLE SPEED CONTROL:CRUISE CONTROL27
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP24
STEERING24
SUSPENSION24
UNKNOWN OR OTHER24
ENGINE AND ENGINE COOLING:ENGINE23
POWER TRAIN22

Recalls (15)

00V39500028/11/2000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH THE 3.27 OR 3.55 AXLE RATION. THE SUBJECT VEHICLES HAVE A POWERTRAIN CONTROL MODULE THAT COULD ALLOW THE VEHICLE TO EXCEED THE DESIGN INTENT TOP SPEED. AT THESE EXTREME SPEEDS, THE VEHICLE COULD BE CAPABLE OF EXCEEDING THE SPEED RATING OF

06E02600023/03/2006

EXTERIOR LIGHTING

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D

01X00100022/05/2001

TIRES:TREAD/BELT

THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN O

00T00500021/08/2000

TIRES:TREAD/BELT

TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE T

00V22800118/08/2000

SEAT BELTS

VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHI

09V39900013/10/2009

VEHICLE SPEED CONTROL

FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS

06E05600013/06/2006

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE

09E02500011/05/2009

EXTERIOR LIGHTING:HEADLIGHTS

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES

09E01200007/04/2009

EXTERIOR LIGHTING

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES

03V09400007/03/2003

STRUCTURE

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EX

00V07200007/03/2000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR

03V28000005/08/2003

VEHICLE SPEED CONTROL:CABLES

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.

03V28100005/08/2003

SEATS:FRONT ASSEMBLY:RECLINER

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MA

00V17900005/07/2000

AIR BAGS:SIDE/WINDOW

VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A

07V33600003/08/2007

VEHICLE SPEED CONTROL

ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Recent Complaints

20240425CrashAIR BAGS

Driving at the correct speed limit swerved to avoid hitting deer that ran out into the road hit a covert had seatbelt on airbags came out before that something hit me in side of my right arm it hit my elbow so hard and fast my arm was flung outwards and upwards which broke out the passenger side window the top of my elbow is broken that gave me a large purple bruise I got 2 pretty good size gashes on my arm also one on the bottom of my forearm and on the back side of my arm. Refer to request 15

20240425CrashELECTRICAL SYSTEM

Driving at the correct speed limit swerved to avoid hitting deer that ran out into the road hit a covert had seatbelt on airbags came out before that something hit me in side of my right arm it hit my elbow so hard and fast my arm was flung outwards and upwards which broke out the passenger side window the top of my elbow is broken that gave me a large purple bruise I got 2 pretty good size gashes on my arm also one on the bottom of my forearm and on the back side of my arm. Refer to request 15

20240311CrashSERVICE BRAKES

The contact owned a 1999 Ford Explorer. The contact stated that while driving at 45 MPH, and the brakes were depressed, the vehicle fishtailed crashed into a ditch and rolled two times. The contact stated that the air bags did not deploy. The driver sustained head, arm, and back, injuries and the passenger sustained head, neck, finger, and back injuries. Medical attention was sought. A police report was filed. The vehicle was towed to the residence. The manufacturer was not notified of the fail

Mileage: 190,000

20230724FireENGINE

The contact owns a 2000 Ford Explorer. The contact stated that upon pulling into a gas station, both white and black colored smoke began to emit from the vehicle without warning. Before the contact could fully react, the vehicle soon caught fire. The contact managed to pull away from the gas pumps as a gas attendant brought out fire extinguishers that they both used to exterminate the fire. The fire department arrived at the scene; however, the contact was unsure if a fire report was filed. The

Mileage: 223,000

20230724FireELECTRICAL SYSTEM

The contact owns a 2000 Ford Explorer. The contact stated that upon pulling into a gas station, both white and black colored smoke began to emit from the vehicle without warning. Before the contact could fully react, the vehicle soon caught fire. The contact managed to pull away from the gas pumps as a gas attendant brought out fire extinguishers that they both used to exterminate the fire. The fire department arrived at the scene; however, the contact was unsure if a fire report was filed. The

Mileage: 223,000

20220217CrashAIR BAGS

I was driving slowly (35mph), regular speed limit on that road is 60. Roads were snowy and icy, another vehicle driving extremely fast for the road conditions, started to swerve head on in to my lane, I swerved to avoid a head on collision. In doing so, I hit ice, started doing a 360, the front end and the drivers side door of my vehicle hit an irrigation ditch where it goes under a street, it caught my vehicle on the drivers side and I started rolling. I rolled 3 or 4 times and finally landed r

20160928CrashPOWER TRAIN

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE THE GEAR SHIFTER WAS IN PARK, THE VEHICLE ROLLED BACKWARD AND STALLED. THE VEHICLE THEN BEGAN TO ROLL FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOOR, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MAD

Mileage: 106,000

20160902CrashTIRES

TL* THE CONTACT OWNED A 2000 FOR EXPLORER EQUIPPED WITH DEFINITY DAKOTA A/T TIRES, SIZE: P235/75 R15 A/T (NA). WHILE DRIVING 70 MPH, THE REAR DRIVER TIRE BEGAN TO SHRED. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED. A POLICE REPORT WAS FILED. NO VISIBLE INJURIES WERE SUSTAINED; HOWEVER, A PASSENGER IN THE VEHICLE REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. PRIOR TO THE CRASH, THE REAR PASSENGER TIRE

Mileage: 89,870

20160613FireELECTRICAL SYSTEM

2000 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO RECALL STATES ENGINE RUNNING WITHOUT IGNITION KEY COULD START A FIRE. CONSUMER STATES THOUGHT DEALERSHIP REPAIRED RECALL PROBLEMS. VEHICLE EXPLODED SEVEN MINUTES AFTER CONSUMER EXISTS VEHICLE. *SMD

20160613FireENGINE AND ENGINE COOLING

2000 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO RECALL STATES ENGINE RUNNING WITHOUT IGNITION KEY COULD START A FIRE. CONSUMER STATES THOUGHT DEALERSHIP REPAIRED RECALL PROBLEMS. VEHICLE EXPLODED SEVEN MINUTES AFTER CONSUMER EXISTS VEHICLE. *SMD

20160212CrashFUEL/PROPULSION SYSTEM

SUDDEN ACCELERATION WHILE MAKING LEFT TURN ONTO CITY STREET FROM FREEWAY EXIT.

Mileage: 80,500

20150818FireENGINE

I WAS DRIVING SLIGHTLY UPHILL IN STOP AND GO TRAFFIC, OFF EXIT 16 ON THE PALISADES PARKWAY, DUE TO A CONTROLLED STOP SET UP BY POLICE TO CHECK INSPECTION AND REGISTRATION. I SAW SMOKE AROUND MY VEHICLE, SO I LOOKED AT MY INSTRUMENT PANEL TO SEE IF MY CAR WAS OVERHEATING. MY INSTRUMENT PANEL INDICATED NOTHING WAS WRONG. WHEN I LOOKED UP, AN OFFICER WAS MOTIONING FOR ME TO PULL OVER SAYING MY CAR WAS ON FIRE. I QUICKLY PULLED OVER, TURNED OFF THE CAR, GOT IN THE BACK SEAT TO GET MY 1 YEAR OLD DAUG

20150818FireWHEELS

I WAS DRIVING SLIGHTLY UPHILL IN STOP AND GO TRAFFIC, OFF EXIT 16 ON THE PALISADES PARKWAY, DUE TO A CONTROLLED STOP SET UP BY POLICE TO CHECK INSPECTION AND REGISTRATION. I SAW SMOKE AROUND MY VEHICLE, SO I LOOKED AT MY INSTRUMENT PANEL TO SEE IF MY CAR WAS OVERHEATING. MY INSTRUMENT PANEL INDICATED NOTHING WAS WRONG. WHEN I LOOKED UP, AN OFFICER WAS MOTIONING FOR ME TO PULL OVER SAYING MY CAR WAS ON FIRE. I QUICKLY PULLED OVER, TURNED OFF THE CAR, GOT IN THE BACK SEAT TO GET MY 1 YEAR OLD DAUG

20150818FireUNKNOWN OR OTHER

I WAS DRIVING SLIGHTLY UPHILL IN STOP AND GO TRAFFIC, OFF EXIT 16 ON THE PALISADES PARKWAY, DUE TO A CONTROLLED STOP SET UP BY POLICE TO CHECK INSPECTION AND REGISTRATION. I SAW SMOKE AROUND MY VEHICLE, SO I LOOKED AT MY INSTRUMENT PANEL TO SEE IF MY CAR WAS OVERHEATING. MY INSTRUMENT PANEL INDICATED NOTHING WAS WRONG. WHEN I LOOKED UP, AN OFFICER WAS MOTIONING FOR ME TO PULL OVER SAYING MY CAR WAS ON FIRE. I QUICKLY PULLED OVER, TURNED OFF THE CAR, GOT IN THE BACK SEAT TO GET MY 1 YEAR OLD DAUG

20150803CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THE RPMS AND THE TACHOMETER INCREASED, BUT THE VEHICLE HESITATED TO ACCELERATE. WHILE ATTEMPTING TO PARK, THE VEHICLE SURGED FORWARD AND CRASHED INTO A POLE. ON ANOTHER OCCASION, WHILE REVERSING FROM BEING PARKED, THE VEHICLE SURGED FROM A LOW SPEED TO OVER 40 MPH CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEH

Mileage: 204,118

20150720CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THE RPMS AND THE TACHOMETER INCREASED, BUT THE VEHICLE HESITATED TO ACCELERATE. WHILE ATTEMPTING TO PARK, THE VEHICLE SURGED FORWARD AND CRASHED INTO A POLE. ON ANOTHER OCCASION, WHILE REVERSING FROM BEING PARKED, THE VEHICLE SURGED FROM A LOW SPEED TO OVER 40 MPH CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEH

Mileage: 204,000

20150205CrashAIR BAGS

TL* THE CONTACT OWNED A 2000 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED IN INCLEMENT WEATHER, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE CAUSING IT TO CRASH INTO A SECOND VEHICLE. AS A RESULT, THE AIR BAGS DEPLOYED AND EMITTED METAL, GLASS, AND FIBERGLASS FRAGMENTS. THE CONTACT SUSTAINED SHOULDER, FACE, MOUTH, LEFT ARM, AND BREAST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE.

20141222SEATS

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE DRIVER SIDE SEAT COLLAPSED TO THE REAR SEAT. THE CONTACT DISCOVERED THAT THE DRIVER SIDE SEAT BECAME UNSTABLE. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V281000 (SEATS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149

Mileage: 149,199

20141204CrashVEHICLE SPEED CONTROL

200 FORD EXPLORER. CONSUMER STATES VEHICLE HAD A SPEED CONTROL MODIFICATION, DUE TO A RECALL. *SS. THE CONSUMER STATED A WEEK LATER, HER DAUGHTER WAS DRIVING, AND LOST CONTROL OF THE VEHICLE AND FLIPPED OVER. *JB

20141030FireSTRUCTURE:BODY

2000 FORD EXPLORER WENT UP IN FLAMES. REPORTED IT RIGHT AWAY TO FORD AND WAS GIVEN A CASE NUMBER. THEY TOLD US TO TAKE IT TO A FORD DEALER IN THE AREA. AFTER MONTHS AND MONTHS AND MONTHS OF GETTING NO RESPONSE WE KEPT GETTING THE RUN AROUND THEN TOLD THAT IT HAD NOTHING TO DO WITH ANY DEFECT. WE RECENTLY GOT A RECALL LETTER FROM FORD FOR THE EXACT THING THAT HAPPENED TO THIS CAR CAUSING IT TO GO ON FIRE AND FORD WILL NOT RESPOND. THEY SAY THAT THE CLAIM HAS BEEN CLOSED AND THAT THE ORIGINA