1997 FORD EXPLORER

2150 complaints filed with NHTSA.

2150
Complaints
180
Crashes
58
Fires
250
Injuries
41
Deaths

Complaints by Component

ComponentCount
TIRES:TREAD/BELT396
TIRES332
VEHICLE SPEED CONTROL121
ENGINE AND ENGINE COOLING:ENGINE77
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE74
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL60
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP44
SUSPENSION38
POWER TRAIN:AUTOMATIC TRANSMISSION38
UNKNOWN OR OTHER36
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM35
SUSPENSION:FRONT33
ELECTRICAL SYSTEM28
LATCHES/LOCKS/LINKAGES:DOORS:LATCH25
TIRES:SIDEWALL25

Recent Complaints

20200608FireENGINE

TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED IN HIS DRIVEWAY. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC DIAGNOSED THAT THE HYDRAULIC FLUID WAS LEAKING DUE TO THE FAULTY CRUISE CONTROL SWITCH CAUSING THE FIRE. THE CONTACT MENTIONED THAT THE HYDRAULIC FLUID LEAKED OUT WHEN IT GETS WARM EVEN WHEN THE VEHICLE NOT RUNNING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MA

Mileage: 23,000

20190412CrashELECTRONIC STABILITY CONTROL (ESC)

MY LIGHTS DON'T WORK STABILIZING BAR IS BAD,SPEED CONTROL DOSE NOT WORK SECURITY KEY CODE NOT WORKING,DOOR CONTROLS DO NOT WORK.WIPER WORK SOMETIMES.BALL JOINT ARE BAD, TIRES WEARING BAD,,BUSHINGS ARE VERY BAD.TRANSMISSION IS STARTING TO SLIP,ALL WHEEL DRIVE DOES NOT WORK, IT GRINDING SOUND.HEAF LIGHT ONLY BRIGHTS WORK.

Mileage: 175,000

20190412CrashELECTRICAL SYSTEM

MY LIGHTS DON'T WORK STABILIZING BAR IS BAD,SPEED CONTROL DOSE NOT WORK SECURITY KEY CODE NOT WORKING,DOOR CONTROLS DO NOT WORK.WIPER WORK SOMETIMES.BALL JOINT ARE BAD, TIRES WEARING BAD,,BUSHINGS ARE VERY BAD.TRANSMISSION IS STARTING TO SLIP,ALL WHEEL DRIVE DOES NOT WORK, IT GRINDING SOUND.HEAF LIGHT ONLY BRIGHTS WORK.

Mileage: 175,000

20190412CrashSUSPENSION

MY LIGHTS DON'T WORK STABILIZING BAR IS BAD,SPEED CONTROL DOSE NOT WORK SECURITY KEY CODE NOT WORKING,DOOR CONTROLS DO NOT WORK.WIPER WORK SOMETIMES.BALL JOINT ARE BAD, TIRES WEARING BAD,,BUSHINGS ARE VERY BAD.TRANSMISSION IS STARTING TO SLIP,ALL WHEEL DRIVE DOES NOT WORK, IT GRINDING SOUND.HEAF LIGHT ONLY BRIGHTS WORK.

Mileage: 175,000

20180529CrashUNKNOWN OR OTHER

RUNNING ON THE HIGHWAY THE RIGHT AXLE OF THE DIFFERENTIAL BROKEOFF AND THE WHEEL CAME OFF WITH THE BRAKE CALIPER AND BRAKE HOSE AND BECAUSE OF THIS CAUSE LOOSE CONTROL AND CRASH .THE VEHICLE IS TOTAL LOSS.

Mileage: 28,000

20161229FireELECTRICAL SYSTEM

ON DECEMBER 23RD, 2016 I WAS COMING HOME FROM WORK AROUND 6:00 PM. MY CAR WAS A 1997 FORD EXPLORER EDDIE BAUER EDITION. I HAD JUST GOTTEN OFF OF THE HIGHWAY AND TURNED ONTO MY ROAD WHEN I BEGAN TO SMELL SMOKE, SO, I PULLED OFF INTO AN EMPTY PARKING LOT BESIDE A WALKING TRAIL. I COULD TELL THAT IT WAS AN ELECTRICAL FIRE, BUT, IT TOOK ME QUITE A WHILE TO FIGURE OUT WHERE IT WAS COMING FROM. I CHECKED UNDER THE HOOD - BUT NOTHING SEEMED TO BE WRONG THERE. THEN, I GOT BACK INTO THE CAR AND THE SMOKE

Mileage: 220,000

20150408CrashSERVICE BRAKES, HYDRAULIC

WITH NO WARNING OR HINT OF ANYTHING GOING WRONG ON THE BRAKE SYSTEM, AS TRAFFIC SLOWED TO STOP FOR A LIGHT, THE BRAKES WENT COMPLETELY OUT ON MY FORD EXPLORER. THE PEDAL WENT TO THE FLOOR AND PUMPING HAD NO EFFECT. I WAS IN MID DAY TRAFFIC AND HAD ALMOST 2 CAR LENGTHS BETWEEN MYSELF AND THE SUV IN FRONT OF ME, WHICH UNFORTUNATELY, WAS WHAT STOPPED ME. THANKFULLY, I WAS ONLY GOING 20 MPH AND NO ONE WAS HURT NOR DID AIR BAGS DEPLOY. AFTER THE POLICE ARRIVED AND HAD US PULL INTO A PARKING LOT, T

Mileage: 228,226

20130628FireELECTRICAL SYSTEM

APPROX. 2AM, THE VEHICLE CAUGHT ON FIRE. FIRE DEPT. REPORT CONFIRMED ELECTRICAL FIRE. *TR

Mileage: 69,600

20130314FireENGINE

I HAVE NO EXPLANATION FOR THE FIRE, THE CAR WAS PARKED IN MY DRIVEWAY. IT HAD BEEN DRIVEN ABOUT A BLOCK FROM MY HOME AND THEN IT WAS RETURNED TO THE DRIVEWAY. MY UNCLE SON SITTING IN THE LIVING ROOM WHEN THEY HEARD THE CAR ALARM AND LOOKED OUT OF THE WINDOW TO SEE CLOUDS OF BLACK SMOKE COMING FROM THE TRUCK. MY SON ATTEMPTED TO PUT THE FIRE OUT BUT IT WAS TO INTENSE, MY SON CALLED 911. THIS WOULD HAVE KILLED SOMEONE IF THEY HAD BEEN IN THE CAR. PHOTOS ARE AVAILABLE. FIRE DEPARTMENT COULD NO

20130314FireELECTRICAL SYSTEM

I HAVE NO EXPLANATION FOR THE FIRE, THE CAR WAS PARKED IN MY DRIVEWAY. IT HAD BEEN DRIVEN ABOUT A BLOCK FROM MY HOME AND THEN IT WAS RETURNED TO THE DRIVEWAY. MY UNCLE SON SITTING IN THE LIVING ROOM WHEN THEY HEARD THE CAR ALARM AND LOOKED OUT OF THE WINDOW TO SEE CLOUDS OF BLACK SMOKE COMING FROM THE TRUCK. MY SON ATTEMPTED TO PUT THE FIRE OUT BUT IT WAS TO INTENSE, MY SON CALLED 911. THIS WOULD HAVE KILLED SOMEONE IF THEY HAD BEEN IN THE CAR. PHOTOS ARE AVAILABLE. FIRE DEPARTMENT COULD NO

20130219FireSERVICE BRAKES

WE WERE LUCKY THIS TIME, WE HAD THE EXPLORER IN THE SHOP AND I GOT A CALL FROM THE LEAD TECH THAT STATED WHILE THE WERE SERVICING THE BRAKES NO LESS THAN 3 LINES ROTTED THROUGH, BUT*** THE ANTILOCK CONTROLLER SPRUNG A LEAK AND SPRAYED FLUID ALL OVER THE HOT ENGINE CAUSING A SMALL FIRE!!! NO DAMAGE BUT WE WERE LUCKY... *TR

20130219FireVEHICLE SPEED CONTROL

WE WERE LUCKY THIS TIME, WE HAD THE EXPLORER IN THE SHOP AND I GOT A CALL FROM THE LEAD TECH THAT STATED WHILE THE WERE SERVICING THE BRAKES NO LESS THAN 3 LINES ROTTED THROUGH, BUT*** THE ANTILOCK CONTROLLER SPRUNG A LEAK AND SPRAYED FLUID ALL OVER THE HOT ENGINE CAUSING A SMALL FIRE!!! NO DAMAGE BUT WE WERE LUCKY... *TR

20120206CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT WHILE SITTING IN A DRIVE-THRU WITH THE BRAKES ENGAGED, THE VEHICLE SUDDENLY ACCELERATED AND THERE WAS AN INCREASE IN ENGINE RPMS. THE CONTACT STATED THAT HE ATTEMPTED TO HOLD THE BRAKES BUT THE VEHICLE WOULD NOT STOP. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE

Mileage: 190,000

20120130CrashAIR BAGS

I WAS IN A FRONTAL CRASH ON 01/24/2012 THE AIR BAGS DIDN'T DEPLOY.CAUSING INJURIES, SEAT BELTS WERE WORE. *TT

Mileage: 160,000

20110427CrashSEAT BELTS

TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT A VEHICLE CRASHED INTO THE REAR OF HIS VEHICLE AND THE DRIVER SIDE SEAT BELT FAILED TO RESTRAIN. THE CONTACT RECEIVED INJURIES TO THE SHOULDER AND NECK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE FAILURE WAS LOCATED AT THE DRIVER SEAT. THE DEALER ADVISED THAT THE SEAT WAS DETACHED FROM THE BASE AND CAUSED THE SEAT BELT BUCKLE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000. U

Mileage: 100,000

20110427CrashSEATS

TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT STATED THAT A VEHICLE CRASHED INTO THE REAR OF HIS VEHICLE AND THE DRIVER SIDE SEAT BELT FAILED TO RESTRAIN. THE CONTACT RECEIVED INJURIES TO THE SHOULDER AND NECK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE FAILURE WAS LOCATED AT THE DRIVER SEAT. THE DEALER ADVISED THAT THE SEAT WAS DETACHED FROM THE BASE AND CAUSED THE SEAT BELT BUCKLE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000. U

Mileage: 100,000

20110414CrashVEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 1998 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: NHTSA CAMPAIGN ID NUMBER: 00V422000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THE CONTACT TO RETURN AFTER THE FIRST OF THE YEAR TO HAVE THE RECALL REPAIR PERFORMED. A FEW MONTHS LATER WHILE DRIVING 35 MPH, THE STEERING WHEEL AND BRAKES FROZE WITHOUT WARNING. THE CONTACT CRASHED INTO A POLE AS THE VEHICLE INDEPENDENTLY SHIFTED INTO REVERSE AND ACCELERATED

20110327FireSERVICE BRAKES, HYDRAULIC

ABOUT A MILE FROM AN INTERSECTION I NOTICED THE CHECK ENGINE LIGHT TURNED ON. APPROACHING THE TRAFFIC LIGHT MY BRAKE PEDAL HAD LOST PRESSURE AND WENT TO THE FLOOR. I HAD TO PUMP THE BRAKES TO GET THE VEHICLE TO STOP. I NOTICED SOME SMOKE COMING FROM THE DRIVER SIDE OF THE HOOD BUT THOUGHT IT MIGHT BE FROM THE OLD PICKUP TRUCK NEXT TO ME. THE LIGHT TURNED GREEN AND THE VEHICLE "SPUTTERED" SUFFERING A LOSS OF HORSE POWER BUT I WAS ABLE TO DRIVE THE CAR ABOUT 150 YARDS AND COASTED INTO A GAS STATIO

Mileage: 158,143

20110327FireELECTRICAL SYSTEM

ABOUT A MILE FROM AN INTERSECTION I NOTICED THE CHECK ENGINE LIGHT TURNED ON. APPROACHING THE TRAFFIC LIGHT MY BRAKE PEDAL HAD LOST PRESSURE AND WENT TO THE FLOOR. I HAD TO PUMP THE BRAKES TO GET THE VEHICLE TO STOP. I NOTICED SOME SMOKE COMING FROM THE DRIVER SIDE OF THE HOOD BUT THOUGHT IT MIGHT BE FROM THE OLD PICKUP TRUCK NEXT TO ME. THE LIGHT TURNED GREEN AND THE VEHICLE "SPUTTERED" SUFFERING A LOSS OF HORSE POWER BUT I WAS ABLE TO DRIVE THE CAR ABOUT 150 YARDS AND COASTED INTO A GAS STATIO

Mileage: 158,143

20110128FireFUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN HE WAS INFORMED THAT A FIRE HAD ERUPTED FROM UNDER THE VEHICLE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE OFF THE ROADWAY AND EXIT THE VEHICLE JUST AS IT BURST INTO FLAMES. THE POLICE ARRIVED TO ASSIST AND A POLICE REPORT WAS AVAILABLE. THE FIRE WAS EXTINGUISHED AND THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE PICTURES OF THE FAILURE AND

Mileage: 234,000