2011 FORD EXPEDITION

90 complaints filed with NHTSA.

90
Complaints
3
Crashes
1
Fires
4
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
Not Rated/5
Front Crash
Not Rated/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
POWER TRAIN20
ENGINE11
STRUCTURE:BODY9
SEATS8
UNKNOWN OR OTHER8
VEHICLE SPEED CONTROL7
ELECTRICAL SYSTEM6
FUEL/PROPULSION SYSTEM4
WHEELS3
VISIBILITY/WIPER2
LATCHES/LOCKS/LINKAGES2
ENGINE AND ENGINE COOLING1
AIR BAGS1
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN1
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)1

Recent Complaints

20220222FireELECTRICAL SYSTEM

The contact owns a 2011 FORD Expedition. The contact stated that while driving, there was a burning odor coming from the vehicle. The contact stated at the time she did not see any smoke coming from her vehicle, so she assumed it was the outside. The contact stated that once she parked her vehicle, she sat inside the vehicle for approximately one hour before she exited the vehicle. The contact stated that when she came back to her vehicle, it was filled with smoke. The contact stated that the wi

Mileage: 177,000

20170813POWER TRAIN

I EXPERIENCE HEADACHES AND DIZZINESS WHEN DRIVING THERE HAS BEEN TIMES I HAVE TO PULL OVER TO AVOID CRASHING. I BELIEVE CARBON MONOXIDE MAY BE THE RESULT OF THESE SYMPTOMS.

20170813UNKNOWN OR OTHER

I EXPERIENCE HEADACHES AND DIZZINESS WHEN DRIVING THERE HAS BEEN TIMES I HAVE TO PULL OVER TO AVOID CRASHING. I BELIEVE CARBON MONOXIDE MAY BE THE RESULT OF THESE SYMPTOMS.

20160309CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THE CONTACT'S VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A PARKED VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE DID NOT STOP EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO NEUTRAL, BUT IT SHIFTED INTO DRIVE AND ACCELERATED FORWARD. THE ONLY WAY TO STOP THE VEHICLE WAS BY TURNING THE KEY TO THE OFF POSITION. THE VEHICLE WAS TOWED TO

Mileage: 50,000

20160309CrashPOWER TRAIN

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THE CONTACT'S VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A PARKED VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE DID NOT STOP EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO NEUTRAL, BUT IT SHIFTED INTO DRIVE AND ACCELERATED FORWARD. THE ONLY WAY TO STOP THE VEHICLE WAS BY TURNING THE KEY TO THE OFF POSITION. THE VEHICLE WAS TOWED TO

Mileage: 50,000

20130514SEATS

THE STANDARD HEADREST IN THE 2011 FORD EXPEDITION PROTRUDES FORWARD SO MUCH THAT I CANNOT SIT WITH MY BACK AND SHOULDERS LEANING TO THE BACK OF THE SEAT WITHOUT PUSHING MY HEAD FORWARD, CAUSING UPPER BACK AND NECK PAIN. I'VE DRIVEN THE CAR TWO DAYS AND MY NECK HURTS. THE DEALERSHIP OFFERED NO SOLUTION TO THE PROBLEM AND MY INTERNET RESEARCH SHOWED THAT MANY OTHER FACE THE SAME CHALLENGE. SOME ARE REMOVING THE HEADREST, WHILE OTHERS ARE BENDING THEM BACK. NEITHER SOUNDS SAFE TO ME AND IT SEEM

Mileage: 11,800

20120124STRUCTURE:BODY

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. THE CONTACT STATED THAT WHEN THE REAR DRIVER SIDE DOOR WAS AJAR, THE RETRACTABLE RUNNING BOARDS RETRACTED AND CAUSED A PASSENGER'S FOOT TO BE CUT BY THE RUNNING BOARDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER, THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 18,000.

Mileage: 17,000

20111121CrashAIR BAGS

VEHICLE NEVER BEFORE IN COLLISION. FRONT BUMPER FULLY CONTACTED WITH SMALLER SUV, SUSTAINING SIGNIFICANT FRONT-END DAMAGE. ONLY PASSENGER FRONT AIRBAG DEPLOYED, DESPITE THERE BEING NO PASSENGER IN SEAT (POCKETBOOK WEIGHING ONLY FEW POUNDS ON THE SEAT, CERTAINLY NOT ENOUGH TO TRIGGER OCCUPANCY SENSORS). MY QUESTION IS TWO-FOLD: WHY DID AIRBAG DEPLOY IN EMPTY PASSENGER SEAT? AND MORE IMPORTANTLY, WHY DID IT NOT DEPLOY IN OCCUPIED DRIVER SEAT? IS THERE EVER A NON-OFFSET FRONT-END COLLISION WHE

Mileage: 9,500