2004 FORD EXPEDITION

379 complaints filed with NHTSA.

379
Complaints
57
Crashes
16
Fires
70
Injuries
1
Deaths

Complaints by Component

ComponentCount
AIR BAGS31
ELECTRICAL SYSTEM30
ENGINE28
FUEL/PROPULSION SYSTEM19
TIRES17
VEHICLE SPEED CONTROL16
SERVICE BRAKES, HYDRAULIC15
STRUCTURE:BODY14
ENGINE AND ENGINE COOLING13
UNKNOWN OR OTHER11
AIR BAGS:FRONTAL10
ENGINE AND ENGINE COOLING:ENGINE9
POWER TRAIN9
POWER TRAIN:AUTOMATIC TRANSMISSION7
AIR BAGS:SIDE/WINDOW7

Recalls (4)

06E02600023/03/2006

EXTERIOR LIGHTING

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D

06E06400017/07/2006

EXTERIOR LIGHTING

CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED

06E02300013/03/2006

EXTERIOR LIGHTING:HEADLIGHTS

CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPME

09E01200007/04/2009

EXTERIOR LIGHTING

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES

Recent Complaints

20220125FireELECTRICAL SYSTEM

Electrical fire today. Vehicle was parked outside garage. A clicking noise was heard and noticed the mirror was trying to move/click and car was filled with smoke. Mirror switches didn't work when tried. Knocked mirror off and fire stopped. Wiring Harness around the emergency brake area melted. Fire melted a hole in the dash corner by windshield. Vehicle was last driven about 25 hrs. earlier with no issues. Approx. 128K miles. Glad it wasn't in garage and the clicking was heard or gara

20200622FireENGINE

TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED WHILE VEHICLE WAS IN A STAND STILL THE VEHICLE WAS LEAKING OIL ON THE MUFFLER SYSTEM AND STARTER. THE CONTACT ALSO STATED WHILE DRIVING 25 MPH, A BURNING ODOR WAS DETECTED COMING FROM THE MUFFLER AREA. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED A LOCAL DEALER WAS CONTACTED HOWEVER THE FAILURE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT HEAD GASKET WOULD NEED TO BE REPLACED.

20180819CrashAIR BAGS

HEAD ON COLLISION WITH FORD F-250 AND NEITHER AIR BAGS DEPLOYED. WE DID NOT HAVE ANY RECALLS ON OUR FORD EXPEDITION. MY HUSBAND AND SON ARE VERY LUCKY I WILL NEVER OWN A FORD EVER AGAIN.

Mileage: 136,000

20180409CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE THE VEHICLE WAS PARKED, IT ROLLED DOWN AN INCLINE AND STRUCK A BOULDER AT THE END OF THE DRIVEWAY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 208,000.

Mileage: 208,000

20180409CrashPOWER TRAIN

TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE THE VEHICLE WAS PARKED, IT ROLLED DOWN AN INCLINE AND STRUCK A BOULDER AT THE END OF THE DRIVEWAY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 208,000.

Mileage: 208,000

20171129CrashAIR BAGS

I WAS IN A CAR ACCIDENT I HIT A CONCRETE WALL AT 50 MILES PER HOUR HEAD ON AND MY AIRBAGS NEVER DEPLOYED I WAS ON A HIGH WAY

Mileage: 118,000

20170829CrashAIR BAGS

TL* THE CONTACT OWNED A 2004 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE DRIVER LOST CONTROL AND THE VEHICLE CRASHED INTO A TREE IN A NEIGHBOR'S YARD. NONE OF THE AIR BAGS DEPLOYED AND THERE WERE NO WARNING INDICATORS. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALLED AND WAS TOWED AWAY BY THE INSURANCE COMPANY. THE DEALER WAS CONTACTED (LAFAYETTE FORD IN FAYETTEVILLE, NC) WHERE IT W

Mileage: 178,000

20170616AIR BAGS

TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING 35 MPH, THE SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE BATTERY, ENGINE, AND LOW OIL INDICATORS ILLUMINATED AFTER THE AIR BAG DEPLOYMENT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE PASSENGER SUSTAINED NECK INJURIES WHILE SEATED IN A CHILD SAFETY SEAT LOCATED IN THE REAR OF THE VEHICLE. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED UNDER COMPLAINT NUMBER: 170606882. THE MANUFACTURER

Mileage: 149,904

20170616ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING 35 MPH, THE SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE BATTERY, ENGINE, AND LOW OIL INDICATORS ILLUMINATED AFTER THE AIR BAG DEPLOYMENT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE PASSENGER SUSTAINED NECK INJURIES WHILE SEATED IN A CHILD SAFETY SEAT LOCATED IN THE REAR OF THE VEHICLE. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED UNDER COMPLAINT NUMBER: 170606882. THE MANUFACTURER

Mileage: 149,904

20161221CrashAIR BAGS

TL* THE CONTACT OWNED A 2004 FORD EXPEDITION. WHILE DRIVING 55 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND IT SPUN OUT OF CONTROL. AS A RESULT, THE VEHICLE ROLLED OVER MULTIPLE TIMES AND CRASHED INTO A MOUNTAIN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE FRONT SEAT PASSENGER SUSTAINED A HAND INJURY THAT RESULTED IN A FINGER BEING AMPUTATED. THE REAR DRIVER SIDE PASSENGER ON THE SECOND ROW SUSTAINED A FOREHEAD LACERATION, AND THE REAR DRIVER SIDE PASSENGER ON THE THIRD ROW

Mileage: 160,000

20160924CrashAIR BAGS

THE VEHICLE WAS INVOLVED IN A MAJOR FRONT-END ACCIDENT WHICH THE DRIVER SUFFERED A SIGNIFICANT INJURY AND WAS EJECTED FROM THE VEHICLE. THE AIRBAGS FAILED TO DEPLOY, AND THE SEATBELT LATCH NEGLECTED TO KEEP THE DRIVER FROM BEING EJECTED FROM THE VEHICLE. THE DRIVER LOST CONTROL OF THE VEHICLE ON A CITY STREET AND COLLIDED WITH A POWER POLE AND THEN A SIGNAL POLE. UPON HEAD-ON COLLISION WITH THE SIGNAL POLE, THE VEHICLE CAME TO A STOP BUT THE AIRBAGS NEVER DEPLOYED AND THE SEAT BELT LATCH FAILED

Mileage: 139,000

20160924CrashSEAT BELTS

THE VEHICLE WAS INVOLVED IN A MAJOR FRONT-END ACCIDENT WHICH THE DRIVER SUFFERED A SIGNIFICANT INJURY AND WAS EJECTED FROM THE VEHICLE. THE AIRBAGS FAILED TO DEPLOY, AND THE SEATBELT LATCH NEGLECTED TO KEEP THE DRIVER FROM BEING EJECTED FROM THE VEHICLE. THE DRIVER LOST CONTROL OF THE VEHICLE ON A CITY STREET AND COLLIDED WITH A POWER POLE AND THEN A SIGNAL POLE. UPON HEAD-ON COLLISION WITH THE SIGNAL POLE, THE VEHICLE CAME TO A STOP BUT THE AIRBAGS NEVER DEPLOYED AND THE SEAT BELT LATCH FAILED

Mileage: 139,000

20160211CrashAIR BAGS

WAS DRIVING DOWN INTERSTATE HIGHWAY AND A CAR NEXT TO ME SWERVE SIDEWAYS INTO MY LANE RIGHT INTO MY PATH HAD NOWHERE TO GO. MY CAR LEFT FRONT SIDE OF MY VEHICLE AND CENTER STRUCK THE OTHER VEHICLES RIGHT SIDE. MY PASSENGERS SIDE AIRBAG WENT OFF BUT MY DRIVERS SIDE DID NOT. THERE WAS NO PASSENGER IN MY FRONT SEAT.

Mileage: 71,115

20151230CrashAIR BAGS

TL* THE CONTACT OWNED A 2004 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 35 MPH AND TURNING TO AVOID A CRASH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WENT OVER THE MEDIAN, CRASHED INTO A CONCRETE PILLAR, SLID SIDEWAYS DOWN THE PILLAR, AND THE PASSENGER SIDE CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT RECEIVED INJURIES TO THE RIGHT ARM AS WELL AS TEETH AND FACIAL INJURIES. ONE REAR SEAT PASSENGER RECEIVED TEETH AND FACIAL INJURIES. ANOTHER REAR SEAT PASSENGER REC

Mileage: 127,000

20150918CrashAIR BAGS

TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING 30 MPH, THE DRIVER WAS NOT FOCUSED AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. UPDATED 11/25/15*LJ UPDATED 12/10/15.*JB

Mileage: 180,000

20141217CrashFatalAIR BAGS

MY HUSBAND WAS DRIVING DOWN A COUNTY ROAD AT AROUND 9:00 PM IN OUR 2004 EDDIE BAUER EDITION EXPEDITION ,FROM DPS IT WAS TOLD HE COULD HAVE BEEN GOING AT A RATE OF UP TO 100 MPH WHEN HE REACHED A CURVE HE MISSED IT AND TRIED TO GET BACK ON THE ROAD BUT LOST CONTROL OF THE VEHICLE WHICH FLIPPED MULTIPLE TIMES ,THE ONLY AIRBAGS THAT DEPLOYED WERE THE SIDE AIRBAGS EVEN THOUGH THERE WAS VERY SERIOUS FRONT END DAMAGE THE FRONTAL DRIVER AND PASSENGER AIRBAGS DID NOT DEPLOY ,WHICH COULD HAVE SAVED HIS L

20140822FireENGINE

I WAS PULLING OFF FROM A STOP SIGN AND BEFORE I GOT ACROSS THE INTERSECTION MY CAR MAKE A POP AND THEN THE ENGINE SOUNDED LIKE IT BLEW. I PULLED OVER AND A SPARK PLUG POPPED OUT OF THE HEAD CAUSING A SMALL FIRE THAT MELTED HOSES. ESTIMATED DAMAGE IS A MINIMUM OF 1500 FOR JUST THIS PLUG BUT I WAS TOLD THE OTHERS WOULD FOLLOW SUIT. READING ON THE INTERNET THIS SEEMS TO BE A SERIOUS ISSUE WITH THE FORD 5.4 TRITON MOTORS. IF I WAS NOT ABLE TO STAY CALM AND STEER MY VEHICLE CORRECTLY THIS COULD HAVE

Mileage: 158,420

20140424FireENGINE

TL* THE CONTACT OWNED A 2004 FORD EXPEDITION. THE CONTACT STATED THAT HER VEHICLE WAS PARKED AND SMOKE EMITTED FROM UNDER THE HOOD. THE VEHICLE THEN BECAME ENGULFED IN FLAMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

20131118AIR BAGS

TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 25 MPH, THE SIDE CURTAIN AIR BAGS ERRONEOUSLY DEPLOYED. THE PASSENGER SUSTAINED A CONCUSSION FROM THE IMPACT OF THE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

Mileage: 147,000

20131028CrashAIR BAGS

IN HEAVY LOCAL TRAFFIC WHEN TRAFFIC CAME TO A SUDDEN STOP. APPLIED BRAKES BUT WAS UNABLE TO STOP IN TIME. REAR-ENDED A DODGE RAM PICKUP TRUCK. PASSENGER SIDE AIR BAG DEPLOYED BUT DRIVER SIDE DID NOT DEPLOY. SUFFERED NECK AND BACK SOFT TISSUE INJURIES. EXPEDITION WAS TOTALED BY INSURANCE COMPANY. INFORMATION SUPPLIED BY LEGAL REPRESENTATIVE. *TR