2000 FORD EXCURSION
634 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| TIRES | 102 |
| TIRES:TREAD/BELT | 53 |
| ELECTRICAL SYSTEM | 41 |
| TIRES:SIDEWALL | 33 |
| ENGINE AND ENGINE COOLING | 29 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 22 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 21 |
| VEHICLE SPEED CONTROL:CRUISE CONTROL | 17 |
| SUSPENSION:FRONT | 15 |
| ENGINE AND ENGINE COOLING:ENGINE | 15 |
| SUSPENSION | 14 |
| EXTERIOR LIGHTING:HEADLIGHTS:SWITCH | 12 |
| UNKNOWN OR OTHER | 11 |
| VEHICLE SPEED CONTROL | 11 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 10 |
Recalls (6)
WHEELS:HUB
CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO M
VEHICLE SPEED CONTROL
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. DUE TO THE USE OF INCORRECT MATERIAL BY A SUPPLIER, THE HEADLAMP SWITCH KNOB CAN FRACTURE AND SEPARATE FROM THE HEADLAMP SWITCH.
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPL
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH 7.3L DIESEL ENGINES, THE CAMSHAFT POSITION SENSOR LOCATED ON THE ENGINE OF THE VEHICLE MAY FUNCTION INTERMITTENTLY, POSSIBLY RESULTING IN AN ENGINE STALL.
VEHICLE SPEED CONTROL
ON CERTAIN TRUCKS EQUIPPED WITH SPEED CONTROL, GASOLINE OR NATURAL GAS ENGINES, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
Recent Complaints
TL* THE CONTACT OWNED A 2000 FORD EXCURSION. WHILE DRIVING, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT DRIVER'S SIDE FLOORBOARD. THE DRIVER WAS NOT AWARE OF ANY WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD WHERE IT CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DRIVEABLE AND WAS TOWED TO THE DRIVER'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE DRIVER BELIEVE
TL* THE CONTACT OWNED A 2000 FORD EXCURSION. WHILE DRIVING, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT DRIVER'S SIDE FLOORBOARD. THE DRIVER WAS NOT AWARE OF ANY WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD WHERE IT CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DRIVEABLE AND WAS TOWED TO THE DRIVER'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE DRIVER BELIEVE
TL* THE CONTACT OWNED A 2000 FORD EXCURSION. WHILE DRIVING, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT DRIVER'S SIDE FLOORBOARD. THE DRIVER WAS NOT AWARE OF ANY WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD WHERE IT CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DRIVEABLE AND WAS TOWED TO THE DRIVER'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE DRIVER BELIEVE
TL* THE CONTACT OWNS A 2000 FORD EXCURSION EQUIPPED WITH FIRESTONE STEELTEX TIRES, SIZE: 385/65-R18 (NA). WHILE DRIVING 70 MPH, THE TREAD ON THE TIRES SEPARATED AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, A CRASH OCCURRED AND THREE OCCUPANTS SUSTAINED MAJOR AND MINOR INJURIES. ONE INJURY WAS FATAL. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN AND DOT NUMBER W
Mileage: 150,000
THE FRONT RIGHT SEAT OCCUPANT HAD USED THE SEAT HEATER. THE NEXT DAY, THE SEAT COVER AND CUSHION WAS BURNED THROUGH. THE VEHICLE WAS PARKED IN THE DRIVEWAY AT HOME. APPARENTLY THE HEATING ELEMENT CAUGHT FIRE.
Mileage: 227,000
FRONT PASSENGER SEAT CAUGHT FIRE AND BURNED A HOLE IN THE SEAT WITH MY DAUGHTER SEATED IN IT WHILE WE WERE DRIVING.
Mileage: 292,000
FRONT PASSENGER SEAT CAUGHT FIRE AND BURNED A HOLE IN THE SEAT WITH MY DAUGHTER SEATED IN IT WHILE WE WERE DRIVING.
Mileage: 292,000
TL* THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER DOOR OF THE CONTACT'S VEHICLE. THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO THE HIGHWAY RAILING. THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND PASSENGER WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL WITH MINOR INJURIES. THE VEHICLE TOWED TO AN IMPOUND YARD. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 187,000.
Mileage: 187,000
TL* THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED AND UNOCCUPIED. THE FIRE ORIGINATED IN THE ENGINE AREA. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE BY DISCONNECTING THE BATTERY AND DETERMINING THAT THE CRUISE CONTROL DEACTIVATION SWITCH FAILED AND CAUSED AN ELECTRICAL FIRE. THE CONTACT REPAIRED THE VEHICLE. THE CRUISE CONTROL SMART SWITCH HARNESS WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND C
Mileage: 168,000
WHILE DRIVING THE VEHICLE MADE A LOUD BANG AND SMOKE BEGAN COMING OUT OF HOOD. ONCE WE GOT THE ENGINE TURNED OFF AND THE EMERGENCY WAS OVER WE DISCOVERED THE SPARK PLUG HAD BLOWN UP. WHEN IT BLEW UP THE HEAD BECAME STRIPPED AND WE HAD TO HAVE A PLUG INSTALLED INTO THE DEFECTIVE HEAD AND REPLACE THE COIL. I HAVE SINCE FOUND OUT THIS IS A VERY COMMON PROBLEM WITH FORD EXCURSIONS. *TR
WHILE DRIVING THE VEHICLE MADE A LOUD BANG AND SMOKE BEGAN COMING OUT OF HOOD. ONCE WE GOT THE ENGINE TURNED OFF AND THE EMERGENCY WAS OVER WE DISCOVERED THE SPARK PLUG HAD BLOWN UP. WHEN IT BLEW UP THE HEAD BECAME STRIPPED AND WE HAD TO HAVE A PLUG INSTALLED INTO THE DEFECTIVE HEAD AND REPLACE THE COIL. I HAVE SINCE FOUND OUT THIS IS A VERY COMMON PROBLEM WITH FORD EXCURSIONS. *TR
IN PARKING LOT OF RESTAURANT. WE WENT INTO THE RESTAURANT AND IN 15 MIN SOMEONE RAN IN TO TELL EVERYONE SOMEONE'S TRUCK WAS ON FIRE. WELL IT WAS OUR 2000 FORD EXCURSION DIESEL. NO FORE WARNING ENGINE JUST CAUGHT ON FIRE. FRONT END DESTROYED. MASSIVE SMOKE DAMAGE AND WATER DAMAGE FROM FIRE TRUCKS. THE CAR WAS TOTALED. *TR
SWERVED TO MISS A SQUIREL, PURSE FELL FROM CONSOLE AREA, REACHED WITH R HAND TO RETRIEVE, HEADON INTO TELEPHONE POLE TRAVELING APPROX 34MPH, AIRBAGS DIDN'T DEPLOY. *TR
Mileage: 145,000
ON OCTOBER 11, 2010, I WAS DRIVING MYSELF AND MY TWO CHILDREN; MASON 10 AND PRESTON 8, TO THEIR KARATE LESSONS. I WAS TRAVELING DOWN INTERSTATE 20 JUST WEST OF FORT WORTH, WHEN I EXPERIENCED A CATASTROPHIC TIRE FAILURE ON OUR 2000 FORD EXCURSION. I WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND THE NEXT THING I KNEW WE HAD HIT AN EIGHTEEN WHEELER, STARTED ROLLING AND LANDED UPSIDE DOWN ON THE SIDE OF THE HIGHWAY. BY THE GRACE OF GOD NO ONE WAS INJURED IN THIS ACCIDENT! HOWEVER, THE EVE
Mileage: 158,000
TL* THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT WAS SITTING IN THE DRIVER'S SEAT WITH THE ENGINE OFF WHEN HE SMELLED A BURNING ODOR. HE THEN OBSERVED THE FRONT PASSENGER HEATED SEAT IGNITED INTO FLAMES. THE CONTACT EXTINGUISHED THE EXTENSIVE FLAMES. THE FRONT PASSENGER SEAT WAS COMPLETELY DESTROYED. THE AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE AND THEY ADVISED THAT THE VEHICLE BE INSPECTED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILE
ON JULY 2, 2010 WHILE AT DAYCARE CENTER PICKING UP GRANDDAUGHTER, MY 2000 FORD EXCURSION BURSTED INTO FLAMES. THE CITY OF JACKSON FIRE DEPARTMENT CAME OUT AND PUT THE FIRE OUT BEFORE DAYCARE CENTER BEGIN TO BURN DOWN. *TR
Mileage: 150,000
TL- THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE COMING TO A STOP SIGN DRIVING APPROXIMATELY 10 MPH THE VEHICLE ENGINE STALLED AS HE ENGAGED THE BRAKE. HE TRIED TO RESTART THE VEHICLE AND IT WOULD NOT RESTART. HE PUSHED THE VEHICLE OFF THE ROAD AND NOTICE THAT FIRE WAS COMING FROM UNDER THE HOOD. THE CONTACT HAD WATER IN THE VEHICLE AND PUT THE FIRE OUT. THE VEHICLE WAS TOWED TO AN AUTHORIZED FORD DEALER. THE VEHICLE WAS AT THE DEALER AT THE TIME OF THE REPORT. HE REFERENCED RECALL NHTSA CAMP
Mileage: 267,500
THE PASSENGER SEAT WARMER STARTED TURNING OFF AND ON AT ITS OWN WILL. EVENTUALLY THE SET GOT SO HOT IT STARTED SMOLDERING. UPON PULLING THE LEATHER BACK WE FOUND THE FOAM MATERIAL TO BE BURNING AWAY. TOOK AN EXTINGUISHER TO PUT FIRE OUT. HAVE REMOVED FUSE SO FUTURE OCCURRENCES DON'T HAPPEN. *TR
Mileage: 150,000
TL*THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT HER VEHICLE CAUGHT FIRE WHILE IT WAS PARKED. THE FIRE WAS UNDER THE DRIVERS SIDE WHEEL AND THEN THE ENTIRE ENGINE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT IS AVAILABLE. AN INSURANCE ADJUSTER WILL INSPECT THE DAMAGES. THE CAUSE OF THE FIRE WAS UNKNOWN. THERE WERE NO INJURIES. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
HAVING JUST MADE IT OVER THE MOUNTAIN PASS WITH NO PREVIOUS TROUBLE, WE STOPPED AT GAS STATION FOR MORE WIPER FLUID. WHEN STARTING UP OUR 2000 FORD EXCURSION A LOUD BOOM CAME FROM THE TRUCK. THIS STARTLED US AND OTHERS OUTSIDE OF VEHICLE INCLUDING A SHERIFF THAT HEARD IT AND CAME NEXT TO US TO SEE WHAT IS WAS. WE IMMEDIATELY TURNED OFF VEHICLE - SHERIFF AND PASSER BYS THOUGHT MAYBE EXHAUST?? WE MADE IT HOME BUT TRUCK NOW SOUNDS LIKE A LOUD PUTT PUTT TRUCK. WE SMELLED FUEL ALL THE WAY HOME.
Mileage: 127,000