2013 FORD C-MAX HYBRID

177 complaints filed with NHTSA.

177
Complaints
12
Crashes
0
Fires
9
Injuries
0
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM44
ENGINE17
POWER TRAIN14
STEERING14
STRUCTURE:BODY9
LATCHES/LOCKS/LINKAGES9
UNKNOWN OR OTHER8
SERVICE BRAKES7
AIR BAGS6
FUEL/PROPULSION SYSTEM5
EXTERIOR LIGHTING4
VEHICLE SPEED CONTROL4
ELECTRONIC STABILITY CONTROL (ESC)4
SEAT BELTS4
STRUCTURE3

Recalls (3)

13V47500017/10/2013

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Th

13V30300010/07/2013

STRUCTURE

Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to

13V08500007/03/2013

LATCHES/LOCKS/LINKAGES

Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the chil

Recent Complaints

20180511CrashAIR BAGS

TL* THE CONTACT OWNS A 2013 FORD C-MAX HYBRID. WHILE DRIVING 75 MPH, THE CONTACT CRASHED INTO THE REAR OF A TOYOTA TUNDRA. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 146,000.

Mileage: 146,000

20170414CrashAIR BAGS

I WAS IN AN ACCIDENT, DRIVING APPROXIMATELY 25 MPH WHEN I HIT THE BRAKES WITH APPROXIMATELY 20 FEET OF DISTANCE, THE ANTI LOCK BRAKES FAILED TO ENGAGE CAUSING THE CAR TO SLIDE, AND REAR END THE CAR IN FRONT OF ME, UPON IMPACT THE AIRBAGS DID NOT DEPLOY.

Mileage: 31,500

20170414CrashSERVICE BRAKES

I WAS IN AN ACCIDENT, DRIVING APPROXIMATELY 25 MPH WHEN I HIT THE BRAKES WITH APPROXIMATELY 20 FEET OF DISTANCE, THE ANTI LOCK BRAKES FAILED TO ENGAGE CAUSING THE CAR TO SLIDE, AND REAR END THE CAR IN FRONT OF ME, UPON IMPACT THE AIRBAGS DID NOT DEPLOY.

Mileage: 31,500

20170414CrashELECTRONIC STABILITY CONTROL (ESC)

I WAS IN AN ACCIDENT, DRIVING APPROXIMATELY 25 MPH WHEN I HIT THE BRAKES WITH APPROXIMATELY 20 FEET OF DISTANCE, THE ANTI LOCK BRAKES FAILED TO ENGAGE CAUSING THE CAR TO SLIDE, AND REAR END THE CAR IN FRONT OF ME, UPON IMPACT THE AIRBAGS DID NOT DEPLOY.

Mileage: 31,500

20170216CrashAIR BAGS

ABS FAILED CAUSING CAR TO SLIDE ON SLICK SURFACE, AND AIRBAGS DID NOT DEPLOY IN FRONT END COLLISION.

Mileage: 31,500

20170216CrashSERVICE BRAKES

ABS FAILED CAUSING CAR TO SLIDE ON SLICK SURFACE, AND AIRBAGS DID NOT DEPLOY IN FRONT END COLLISION.

Mileage: 31,500

20170216CrashELECTRONIC STABILITY CONTROL (ESC)

ABS FAILED CAUSING CAR TO SLIDE ON SLICK SURFACE, AND AIRBAGS DID NOT DEPLOY IN FRONT END COLLISION.

Mileage: 31,500

20161026STRUCTURE:BODY

DRIVERS SIDE DOOR HANDLE PLASTIC CHROME ON THE INSIDE HAS COME UP AND CUTS YOUR HAND. IT SEEMS TO BE A DEFECTIVE HANDLE BUT SINCE MY WARRANTY IS UP THEY WANT TO CHARGE ME $350 FOR THE HANDLE PLUS WHATEVER TIME IT TAKES TO REPLACE IT. I HAVE PUT A PIECE OF TAPE ON IT FOR NOW BUT IT LOOKS TERRIBLE.

20140828CrashSERVICE BRAKES

FROM PARK, SUDDEN FORWARD ACCELERATION AND HIT WALL, I HIT THE STEERING COLUMN, NO BRAKING, CAR REVERSED FROM IMPACT, STILL COULD NOT CHANGE GEARS, PULLED EMERGENCY BRAKE AND CAR STOPPED, ENGINE STILL REVVING UP, PUSHED BUTTON AND IT STOPPED. *TR

Mileage: 30,000

20140828CrashSEAT BELTS

FROM PARK, SUDDEN FORWARD ACCELERATION AND HIT WALL, I HIT THE STEERING COLUMN, NO BRAKING, CAR REVERSED FROM IMPACT, STILL COULD NOT CHANGE GEARS, PULLED EMERGENCY BRAKE AND CAR STOPPED, ENGINE STILL REVVING UP, PUSHED BUTTON AND IT STOPPED. *TR

Mileage: 30,000

20140828CrashVEHICLE SPEED CONTROL

FROM PARK, SUDDEN FORWARD ACCELERATION AND HIT WALL, I HIT THE STEERING COLUMN, NO BRAKING, CAR REVERSED FROM IMPACT, STILL COULD NOT CHANGE GEARS, PULLED EMERGENCY BRAKE AND CAR STOPPED, ENGINE STILL REVVING UP, PUSHED BUTTON AND IT STOPPED. *TR

Mileage: 30,000

20140804SEATS

TL* THE CONTACT OWNS A 2013 FORD C-MAX HYBRID. THE CONTACT STATED THAT WHILE ATTEMPTING TO OBTAIN AN OBJECT THAT WAS UNDER THE FRONT PASSENGER'S SIDE SEAT, THE SEAT TRACK DEEPLY CUT THE PASSENGER ON THE HAND. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE PASSENGER'S SIDE SEAT WAS REMOVED AND THE SEAT TRACK WAS FILED DOWN SMOOTHLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 09/16/14*LJ UPDATED 1/20/2015 *JS

Mileage: 10,000

20140412CrashAIR BAGS

THE WIFE JUMPED A CURB WHILE PARKING AND THE CMAX RAN INTO A BRICK PILLAR CAUSING DAMAGE TO THE FRONT END, THE AIRBAGS DID NOT DEPLOY. WIFE SAID HER FOOT WAS ON THE BRAKE AND THE ACCELERATION FROM A STOP WAS VIOLENT. *JS

Mileage: 11,000

20140412CrashVEHICLE SPEED CONTROL

THE WIFE JUMPED A CURB WHILE PARKING AND THE CMAX RAN INTO A BRICK PILLAR CAUSING DAMAGE TO THE FRONT END, THE AIRBAGS DID NOT DEPLOY. WIFE SAID HER FOOT WAS ON THE BRAKE AND THE ACCELERATION FROM A STOP WAS VIOLENT. *JS

Mileage: 11,000