2014 FORD C-MAX

101 complaints filed with NHTSA.

101
Complaints
8
Crashes
4
Fires
7
Injuries
0
Deaths

Complaints by Component

ComponentCount
UNKNOWN OR OTHER18
POWER TRAIN17
ELECTRICAL SYSTEM15
STEERING14
ENGINE5
LATCHES/LOCKS/LINKAGES5
AIR BAGS4
FUEL/PROPULSION SYSTEM3
LATCHES/LOCKS/LINKAGES:DOORS:LATCH3
STRUCTURE:BODY3
ELECTRONIC STABILITY CONTROL (ESC)2
WHEELS2
VEHICLE SPEED CONTROL1
POWER TRAIN:AUTOMATIC TRANSMISSION1
WHEELS:LUGS/NUTS/BOLTS/STUDS1

Recalls (8)

14V59700026/09/2014

AIR BAGS

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ

14V51400022/08/2014

STEERING

Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.

18V59200010/09/2018

EQUIPMENT:ELECTRICAL

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-

22V41300010/06/2022

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

20V33100008/06/2020

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643

14V23700007/05/2014

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

16V64300006/09/2016

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the

14V16400002/04/2014

SEATS:FRONT ASSEMBLY:RECLINER

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from Ju

Recent Complaints

20241003ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:AIR HANDLING/FILTRATION

The contact owns a 2014 Ford C-MAX. The contact stated while driving at approximately 20 MPH with all four windows closed, there was a strong abnormal odor coming from the rear of the vehicle. The contact then opened all the windows allowing the odor to release, and the abnormal odor was not as potent. The contact later inspected the vehicle and discovered that the original Volvo battery could be emitting a toxic substance that was entering the vehicle; the battery was original equipment. The co

Mileage: 131,500

20231230CrashAIR BAGS

The airbags did not deploy upon collision

20231230CrashUNKNOWN OR OTHER

The airbags did not deploy upon collision

20230806CrashAIR BAGS

While driving my 2014 Ford CMAX Hybrid, I struck a deer at approximately 55 mph. There is moderate damage to my front end, but during the crash, my airbags did not deploy.

20220616CrashSERVICE BRAKES

While backing out of the driveway, the brakes failed. In an attempt to stop the car from continuing into on coming traffic, attempted to put the car in park. After moving the gearshift into park, the car continued to roll into on coming traffic. The C-Max struck another another car and continued to roll until it was stopped by a small retaining wall on the opposite side of the street.

20220616CrashPOWER TRAIN

While backing out of the driveway, the brakes failed. In an attempt to stop the car from continuing into on coming traffic, attempted to put the car in park. After moving the gearshift into park, the car continued to roll into on coming traffic. The C-Max struck another another car and continued to roll until it was stopped by a small retaining wall on the opposite side of the street.

20220309FireELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

The contact owns a 2014 Ford C-MAX. The contact stated that while her vehicle was charging in her garage, the outlet and wires were burnt. The vehicle was driven to the dealer and was given a new charge cord .The contact stated that new cord had the same issue but a unknown warning light illuminated and melted the outlet again. The manufacture was notified. The failure mileage was 65,000.

20190225FireELECTRICAL SYSTEM

FORD RECALLED THE CMAX CHARGING CORD (ELECTRIC) ON AUGUST 2ND, 2018. THIS RECALL WAS ISSUED BECAUSE OF FIRE DANGER. MY CORD SPECIFICALLY MELTED UNDER EXTREME HEAT AND COULD HAVE EASILY CREATED A FIRE IF THE LINE HAD NOT BEEN ON GFI. IT IS NOW 5 MONTHS LATER AND FORD STILL HAS NOT ISSUED REPLACEMENT CORDS FOR THIS RECALL. THE TIMELINE TO REPLACE THESE CORDS MUST BE ACCELERATED, IT'S UNACCEPTABLE TO ALLOW CHARGING CORDS TO BE USED FOR CHARGING THEIR CMAX VEHICLE. MANUFACTURER RECALL NUMBER18

20181108CrashAIR BAGS

I WAS IN A MAJOR ACCIDENT (WHILE DRIVING ON THE HIGHWAY, HIT IN THE REAR AND PUSHED OFF THE HIGHWAY INTO A GUARD RAIL) MY CAR WAS TOTALED AND MY AIRBAGS NEVER DEPLOYED. IT LOOKS LIKE MY VEHICLE'S MAKE MODEL AND YEAR WERE SUPPOSED TO BE PART OF A RECALL INVOLVING THE AIRBAG BUT WE WERE NEVER CONTACTED AND THE DEALER NEVER ACTED ON A RECALL.

Mileage: 53,000

20171219FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 FORD C-MAX. THE CONTACT STATED THAT THE PLUG TO CHARGE THE VEHICLE WAS MELTING AND CAUSED THE POWER OUTLET IN THE HOUSE TO MELT. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO CHARGE AND WAS UNABLE TO OPERATE AT TIMES. THE CONTACT CALLED SARAHSOTA FORD AT 888-349-4989 AND INFORMED THE CONTACT THAT IT WAS DUE TO USER ERROR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

20170317FireUNKNOWN OR OTHER

TL* THE CONTACT OWNED A 2014 FORD C-MAX. WHILE THE VEHICLE WAS PARKED, THE CONTACT OBSERVED SMOKE EMITTING FROM THE VEHICLE AND FLAMES ON THE FRONT DRIVER'S SIDE. THE POINT OF ORIGIN OF THE FIRE WAS UNDETERMINED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE FIRE REPORT WAS INCONCLUSIVE. THE CONTACT WAS UNSURE OF WHETHER A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED AND THE INSURANCE COMPANY DEEMED THE VEHICLE DESTROYED. THE MANUFACTURER WAS MADE AWARE OF TH

Mileage: 25,500

20161014CrashPOWER TRAIN

TL* THE CONTACT OWNS A 2014 FORD C-MAX HYBRID. AFTER PLACING THE VEHICLE IN PARK AND TURNING IT OFF, THE CONTACT WAS ALERTED THAT THE VEHICLE INDEPENDENTLY ROLLED BACKWARDS AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT WAS NOT IN THE VEHICLE AT THE TIME OF THE CRASH. UPON ENTERING THE VEHICLE AND INSPECTING IT, THE CONTACT NOTICED THAT THE VEHICLE SHIFTED INTO REVERSE. THE FAILURE OCCURRED ON ONE SEPARATE OCCASION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES

Mileage: 18,900

20141223CrashVEHICLE SPEED CONTROL

2014 FORD C-MAX. CONSUMER STATED WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR, TO SLOW DOWN AND STOP AT A TRAFFIC LIGHT, THE VEHICLE DID NOT SLOW DOWN. *TA THE CONSUMER TRIED TO DEPRESS THE BRAKE PEDAL, BUT COULD NOT AND CONSEQUENTLY HIT ANOTHER VEHICLE. *JB UPDATED 12/14/14*JB