2012 DODGE RAM 3500
498 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| STEERING | 219 |
| ELECTRICAL SYSTEM | 43 |
| ENGINE | 34 |
| SUSPENSION | 32 |
| FUEL/PROPULSION SYSTEM | 28 |
| POWER TRAIN | 26 |
| AIR BAGS | 15 |
| SERVICE BRAKES | 14 |
| WHEELS | 11 |
| UNKNOWN OR OTHER | 10 |
| FUEL SYSTEM, DIESEL | 10 |
| EXTERIOR LIGHTING | 8 |
| ENGINE AND ENGINE COOLING:ENGINE:DIESEL | 5 |
| ENGINE AND ENGINE COOLING | 5 |
| VEHICLE SPEED CONTROL | 3 |
Recent Complaints
2 days ago my vehicle was in a wreck. A car T-bone the truck on the passenger side, causing the axle to break and the wheel to deflate. The airbag did not deploy during this accident, even though the car was rammed into a pole. Causing Slight injury to the driver.
AT APPROXIMATELY 11:30 PM, I HEARD A VEHICLE HORN HONKING OUTSIDE IN THE DRIVEWAY. GOT OUT OF BED TO INVESTIGATE. OBSERVED MY 2102 RAM 3500 DIESEL TRUCK WITH LIGHTS ON AND FLASHING AND HORN WAS HONKING. KEYS FOR TRUCK WERE IN THE HOUSE. WENT OUTSIDE WITH KEYS AND TRIED KEY-LESS ENTRY FOB TO OPEN THE CAB DOOR WITH NO SUCCESS. SMELLED SMOKE. OPENED DRIVERS SIDE DOOR WITH REGULAR KEY TO SEE LIGHTS ON DASHBOARD ALL LIT UP. OPENED THE HOOD TO SEE LOTS OF SMOKE AND OBSERVED GLOWING WIRING HARNE
Mileage: 56,500
AT APPROXIMATELY 11:30 PM, I HEARD A VEHICLE HORN HONKING OUTSIDE IN THE DRIVEWAY. GOT OUT OF BED TO INVESTIGATE. OBSERVED MY 2102 RAM 3500 DIESEL TRUCK WITH LIGHTS ON AND FLASHING AND HORN WAS HONKING. KEYS FOR TRUCK WERE IN THE HOUSE. WENT OUTSIDE WITH KEYS AND TRIED KEY-LESS ENTRY FOB TO OPEN THE CAB DOOR WITH NO SUCCESS. SMELLED SMOKE. OPENED DRIVERS SIDE DOOR WITH REGULAR KEY TO SEE LIGHTS ON DASHBOARD ALL LIT UP. OPENED THE HOOD TO SEE LOTS OF SMOKE AND OBSERVED GLOWING WIRING HARNE
Mileage: 56,500
AT APPROXIMATELY 11:30 PM, I HEARD A VEHICLE HORN HONKING OUTSIDE IN THE DRIVEWAY. GOT OUT OF BED TO INVESTIGATE. OBSERVED MY 2102 RAM 3500 DIESEL TRUCK WITH LIGHTS ON AND FLASHING AND HORN WAS HONKING. KEYS FOR TRUCK WERE IN THE HOUSE. WENT OUTSIDE WITH KEYS AND TRIED KEY-LESS ENTRY FOB TO OPEN THE CAB DOOR WITH NO SUCCESS. SMELLED SMOKE. OPENED DRIVERS SIDE DOOR WITH REGULAR KEY TO SEE LIGHTS ON DASHBOARD ALL LIT UP. OPENED THE HOOD TO SEE LOTS OF SMOKE AND OBSERVED GLOWING WIRING HARNE
Mileage: 56,500
WHILE DRIVING DOWN THE ROAD THE REAR PASSENGER DOOR WINDOW SWITCH CAUGHT FIRE AND BEGAN FILLING THE VEHICLE WITH SMOKE, ALL WINDOWS WERE UP AT TIME OF FIRE. DRIVER WAS ABLE TO PULL OVER AND RIP DOOR PANEL OFF TO PUT OUT FIRE. *DT*JB
Mileage: 121,000
WHILE DRIVING DOWN THE ROAD THE REAR PASSENGER DOOR WINDOW SWITCH CAUGHT FIRE AND BEGAN FILLING THE VEHICLE WITH SMOKE, ALL WINDOWS WERE UP AT TIME OF FIRE. DRIVER WAS ABLE TO PULL OVER AND RIP DOOR PANEL OFF TO PUT OUT FIRE. *DT*JB
Mileage: 121,000
TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED WITH THE ENGINE OFF, THE TOTALLY INTEGRATED POWER MODULE CAUGHT FIRE. THE CONTACT STATED THAT THEY KEY WAS NOT IN THE IGNITION AT THE TIME OF THE FAILURE. THE CONTACT NOTICED THAT THE HEADLIGHTS WERE FLASHING, THE HORN WAS BEEPING, AND SMOKE APPEARED UNDER THE HOOD. THE CONTACT WAS ABLE TO UNLOCK THE VEHICLE DOORS MANUALLY, OPEN THE HOOD, AND PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. A POLICE AND A FIRE REPORT WER
Mileage: 164,928
TRUCK STARTED ON FIRE IN THE MIDDLE OF THE NIGHT AND BURNT DOWN. REAR TAIL LIGHTS WERE FLICKERING ON AND OFF PRIOR TO FIRE STARTING - WE HAVE VIDEO. NOTE: VEHICLE HAD NOT BEEN MOVED OR STARTED IN SEVERAL WEEKS LEADING UP TO THIS EVENT. *DT *DT*JB
Mileage: 60,000
VEHICLE WAS PARKED FOR THE WEEKEND IN MY DRIVEWAY AND ON MONDAY MORNING ABOUT TO LEAVE FOR WORK THE TRUCK STARTED CRANKING OVER. THE TRUCK WAS LOCKED AND THE KEYS WERE INSIDE MY HOUSE. BEING A STANDARD WHILE IT WAS CRANKING IT WAS HEADING IN REVERSE. NO VISUAL FLAMES WERE SEEN BUT HEAVY WHITE SMOKE WAS POURING OUT FROM UNDER THE HOOD. HAD TO USE MANUAL KEY TO UNLOCK THE DOOR AND PUT TRUCK IN NEUTRAL, I THEN ROLLED THE TRUCK DOWN MY DRIVEWAY AND THEN UNHOOKED THE 2 BATTERIES AND SMOKING STOPPED.
Mileage: 122,000
TRUCK HAD ACCIDENT STEERING JUST LIKE LOCK UP AND MAKES SINCE WHY ACCIDENT ACCURED FROM RECALLS ON STEERING AND AIR BAGS DID NOT GO OFF NOW INNSURANCE CO MADE IT A REBUILT OR SALVAGE TITLE SO FCA HAS THE BUY BACK PROGRAM BUT WILL GET A DEDUCTION IN PRICE FOR BUY BACK THERE HAS BEEN 0 RECALLS DONE IF WE HAD KNOWN OF RECALLS ACCIDENT COULD OF BEEN PREVENTED WOULD LIKE TO GET REPAIRED OR BUY BACK.
Mileage: 32,000
TRUCK HAD ACCIDENT STEERING JUST LIKE LOCK UP AND MAKES SINCE WHY ACCIDENT ACCURED FROM RECALLS ON STEERING AND AIR BAGS DID NOT GO OFF NOW INNSURANCE CO MADE IT A REBUILT OR SALVAGE TITLE SO FCA HAS THE BUY BACK PROGRAM BUT WILL GET A DEDUCTION IN PRICE FOR BUY BACK THERE HAS BEEN 0 RECALLS DONE IF WE HAD KNOWN OF RECALLS ACCIDENT COULD OF BEEN PREVENTED WOULD LIKE TO GET REPAIRED OR BUY BACK.
Mileage: 32,000
ON HIGHWAY 174, APPROXIMATELY 20 MILES NW OF MERIDIAN, TX, THE 2012 RAM 3500 VEERED TO THE RIGHT AND WENT OFF THE ROAD INTO A STEEP DITCH. ACCORDING TO THE STATE TROOPER'S REPORT, A WITNESS WAS DRIVING BEHIND THIS TRUCK AND SAW THE PASSENGER SIDE DUAL WHEELS WITH AXLE ATTACHED COME OFF OF THE TRUCK AND GO ACROSS THE ROAD BEFORE THE TRUCK LEFT THE PAVEMENT. TWO DIFFERENT EMPLOYEES OF THE WRECKING YARD WHERE THE TRUCK WAS TAKEN SAID IT LOOKS LIKE THE AXLE CAME APART. SINCE THIS ACCIDENT, I HAVE
Mileage: 42,000
ON HIGHWAY 174, APPROXIMATELY 20 MILES NW OF MERIDIAN, TX, THE 2012 RAM 3500 VEERED TO THE RIGHT AND WENT OFF THE ROAD INTO A STEEP DITCH. ACCORDING TO THE STATE TROOPER'S REPORT, A WITNESS WAS DRIVING BEHIND THIS TRUCK AND SAW THE PASSENGER SIDE DUAL WHEELS WITH AXLE ATTACHED COME OFF OF THE TRUCK AND GO ACROSS THE ROAD BEFORE THE TRUCK LEFT THE PAVEMENT. TWO DIFFERENT EMPLOYEES OF THE WRECKING YARD WHERE THE TRUCK WAS TAKEN SAID IT LOOKS LIKE THE AXLE CAME APART. SINCE THIS ACCIDENT, I HAVE
Mileage: 42,000
DRIVER SIDE CONTROL FOR POWER WINDOWS/POWER LOCKS - SMOLDERED, SMOKED AND THEN STARTED SMALL FIRE. LOTS OF SMOKE - TO THE POINT WE WERE SICK FROM FUMES. DOORS AND WINDOW POWER OPERATION CEASED. THE ENTIRE CONTROL PANEL MELTED AND NEED TO BE EXTINGUISHED. *TR
Mileage: 19,000
DRIVER SIDE CONTROL FOR POWER WINDOWS/POWER LOCKS - SMOLDERED, SMOKED AND THEN STARTED SMALL FIRE. LOTS OF SMOKE - TO THE POINT WE WERE SICK FROM FUMES. DOORS AND WINDOW POWER OPERATION CEASED. THE ENTIRE CONTROL PANEL MELTED AND NEED TO BE EXTINGUISHED. *TR
Mileage: 19,000
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE BRAKES OVERHEATED AND ALL FOUR BRAKE CALIPERS CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE BRAKES WERE NEWLY INSTALLED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE CALIPERS AND BRAKE LINES WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 67,000. THE VIN WAS NOT AVAILABLE
Mileage: 67,000
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT AFTER SHIFTING INTO DRIVE, THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE. AS A RESULT, THE CONTACT CRASHED INTO THE RIGHT SIDE OF THE CONTACT'S RESIDENCE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32. *TR
Mileage: 32