1998 DODGE RAM 3500

134 complaints filed with NHTSA.

134
Complaints
13
Crashes
17
Fires
14
Injuries
0
Deaths

Complaints by Component

ComponentCount
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP9
POWER TRAIN:MANUAL TRANSMISSION9
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH8
AIR BAGS:FRONTAL7
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH6
POWER TRAIN:AUTOMATIC TRANSMISSION5
VEHICLE SPEED CONTROL5
ELECTRICAL SYSTEM5
UNKNOWN OR OTHER4
EXTERIOR LIGHTING:HEADLIGHTS4
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY3
STEERING: STEERING WHEEL/HANDLE BAR3
SERVICE BRAKES, HYDRAULIC3
EXTERIOR LIGHTING3
STEERING:HYDRAULIC POWER ASSIST SYSTEM2

Recent Complaints

20170731UNKNOWN OR OTHER

DASHBOARD IS DISINTEGRATING AND HAS SHARP SHARDS THAT CUTS HANDS WHEN CLEANING IT.

Mileage: 121,613

20141010FireELECTRICAL SYSTEM:WIRING

TL* THE CONTACT OWNS A 1998 DODGE RAM 3500. THE CONTACT STATED THAT THE HEADLIGHTS AND RUNNING LIGHTS FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE WIRING MELTED TO THE CONNECTOR AND THE INTERNAL SWITCH WAS MELTED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

20141010FireEXTERIOR LIGHTING

TL* THE CONTACT OWNS A 1998 DODGE RAM 3500. THE CONTACT STATED THAT THE HEADLIGHTS AND RUNNING LIGHTS FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE WIRING MELTED TO THE CONNECTOR AND THE INTERNAL SWITCH WAS MELTED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

20111204FireEXTERIOR LIGHTING

THIS INCIDENT INVOLVED FAILURE OF THE HEADLIGHT SWITCH AS DESCRIBED IN SAFETY RECALL #819 FOR 1995-1997 MODEL VEHICLES, RESULTING IN SMOKE AND MELTING OF CONNECTOR AND WIRES. INACTION BY DODGE AND A COPY OF THE COMPLAINT FOLLOWS: THANK YOU FOR CONTACTING THE RAM CUSTOMER ASSISTANCE CENTER IN REGARDS TO YOUR 1998 RAM 3500. YOUR CONCERNS, PARTICULARLY IN VIEW OF THE EXPENSE AND INCONVENIENCE INVOLVED IN THIS ISSUE, ARE UNDERSTANDABLE. HOWEVER, YOUR REQUEST FOR CONSIDERATION IN THIS MA

Mileage: 93,500

20111204FireEXTERIOR LIGHTING:HEADLIGHTS:SWITCH

THIS INCIDENT INVOLVED FAILURE OF THE HEADLIGHT SWITCH AS DESCRIBED IN SAFETY RECALL #819 FOR 1995-1997 MODEL VEHICLES, RESULTING IN SMOKE AND MELTING OF CONNECTOR AND WIRES. INACTION BY DODGE AND A COPY OF THE COMPLAINT FOLLOWS: THANK YOU FOR CONTACTING THE RAM CUSTOMER ASSISTANCE CENTER IN REGARDS TO YOUR 1998 RAM 3500. YOUR CONCERNS, PARTICULARLY IN VIEW OF THE EXPENSE AND INCONVENIENCE INVOLVED IN THIS ISSUE, ARE UNDERSTANDABLE. HOWEVER, YOUR REQUEST FOR CONSIDERATION IN THIS MA

Mileage: 93,500

20100402FireEXTERIOR LIGHTING:HEADLIGHTS

TL*THE CONTACT OWNS A 1998 DODGE RAM 3500. THE CONTACT BEGAN TO NOTICE A BURNING PLASTIC SMELL FROM THE HEADLIGHT AREA WHEN THE HEADLIGHTS WERE TURNED ON FOR AN EXTENDED PERIOD OF TIME. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT NO REPAIRS WERE PERFORMED; THE FAILURE WAS REPAIRED BY THE CONTACT. THE CURRENT MILEAGE WAS APPROXIMATELY 220,000. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Mileage: 50,000

20081125FirePOWER TRAIN:MANUAL TRANSMISSION

ON THREE DIFFERENT OCCASIONS THE RETAINING NUT FOR FIFTH-GEAR HAS FAILED. DEALER OFFERED REPAIR KIT... CONTAINED NEW MAIN SHAFT FOR TRANNY. COST WAS $3600.00, CHRYSLER REFUSES TO ACKNOWLEDGE DEFECT IN MANUFACTURING OF THREAD TAPERING. THERE IS ALSO NO POWER BRAKES. ABS SEEMS TO NOT BE WORKING, RELIES ON PRESSURE FROM OIL TO BRAKE. IF PRESSED CONTINUOUSLY, WILL GO ALL THE WAY TO THE FLOOR. WIRING HARNESS BURNED UP AFTER DEALER WORK, FRANK SHOUPE OF GEORGETOWN KENTUCKY REFUSED TO REPAIR THEIR

Mileage: 150,000

20081125FireELECTRICAL SYSTEM

ON THREE DIFFERENT OCCASIONS THE RETAINING NUT FOR FIFTH-GEAR HAS FAILED. DEALER OFFERED REPAIR KIT... CONTAINED NEW MAIN SHAFT FOR TRANNY. COST WAS $3600.00, CHRYSLER REFUSES TO ACKNOWLEDGE DEFECT IN MANUFACTURING OF THREAD TAPERING. THERE IS ALSO NO POWER BRAKES. ABS SEEMS TO NOT BE WORKING, RELIES ON PRESSURE FROM OIL TO BRAKE. IF PRESSED CONTINUOUSLY, WILL GO ALL THE WAY TO THE FLOOR. WIRING HARNESS BURNED UP AFTER DEALER WORK, FRANK SHOUPE OF GEORGETOWN KENTUCKY REFUSED TO REPAIR THEIR

Mileage: 150,000

20081125FireSERVICE BRAKES, HYDRAULIC

ON THREE DIFFERENT OCCASIONS THE RETAINING NUT FOR FIFTH-GEAR HAS FAILED. DEALER OFFERED REPAIR KIT... CONTAINED NEW MAIN SHAFT FOR TRANNY. COST WAS $3600.00, CHRYSLER REFUSES TO ACKNOWLEDGE DEFECT IN MANUFACTURING OF THREAD TAPERING. THERE IS ALSO NO POWER BRAKES. ABS SEEMS TO NOT BE WORKING, RELIES ON PRESSURE FROM OIL TO BRAKE. IF PRESSED CONTINUOUSLY, WILL GO ALL THE WAY TO THE FLOOR. WIRING HARNESS BURNED UP AFTER DEALER WORK, FRANK SHOUPE OF GEORGETOWN KENTUCKY REFUSED TO REPAIR THEIR

Mileage: 150,000

20051221FireELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID

DT: THE CONTACT STARTED VEHICLE IN ORDER TO MOVE IT. THEN, HE TURNED THE VEHICLE OFF. THE STARTER KEPT RUNNING, CAUSING THE VEHICLE TO CATCH ON FIRE. THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS TOWED TO A DEALERSHIP TO BE INSPECTED. THEY FOUND THE FUEL SHUT OFF SOLENOID SHORTED OUT. THE MANUFACTURER WAS CONTACTED.*AK

Mileage: 92,179

20051221FireFUEL SYSTEM, DIESEL

DT: THE CONTACT STARTED VEHICLE IN ORDER TO MOVE IT. THEN, HE TURNED THE VEHICLE OFF. THE STARTER KEPT RUNNING, CAUSING THE VEHICLE TO CATCH ON FIRE. THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS TOWED TO A DEALERSHIP TO BE INSPECTED. THEY FOUND THE FUEL SHUT OFF SOLENOID SHORTED OUT. THE MANUFACTURER WAS CONTACTED.*AK

Mileage: 92,179

20050216CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

WHILE TURNING LEFT AT 10 MPH THE BRAKES FAILED,CAUSING CONSUMER'S VEHICLE TO REAR END ANOTHER VEHICLE. THE VEHICLE WAS TOWED THE SECOND TIME. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Mileage: 56,000

20050120FireEXTERIOR LIGHTING:HEADLIGHTS:SWITCH

HEADLIGHT SWITCH OVERHEAT/FIRE NO HEADLIGHTS, DRIVING LIGHTS. FAILURE WITHOUT WARNING REPLACED WIRING AND HEADLIGHT SWITCH WITH FACTORY NEW PARTS. NO RECALL AVAILABLE FOR MY MODEL, PREVIOUS YEARS HAD RECALL FOR HEADLIGHT SWITCH BURNOUT. *JB

Mileage: 134,701

20041126CrashAIR BAGS:FRONTAL

CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE IN FRONT AT AN IMPACT OF 30-40 MPH, AND NEITHER FRONTAL AIR BAG DEPLOYED. CONSUMER REPORTED NO INJURIES. DEALER WAS NOTIFIED.*AK THE CONSUMER STATED THAT DAMAGE TO VEHICLE $9607.80 USING RECYCLED PARTS. CHRYSLER NOTIFIED THE DEALER STATING PARAMETERS FOR AIRBAG DEPLOYMENT WERE NOT MET. THE CONSUMER STATED THE THE VEHICLE HAS BEEN REPAIRED BUT DOES NOT KNOW IF THE AIR BAGS WORK OR NOT. *TC

Mileage: 84,000

20040524CrashPARKING BRAKE

TRUCK WAS PARKED WHEN EMERGENCY BRAKE CABLE BROKE. THIS CAUSED THE VEHICLE TO ROLL THROUGH A HIGHWAY AND CRASH INTO A FENCE. *MR *NM

20040516CrashAIR BAGS:FRONTAL

ON MAY 10TH, 2004, I WAS DRIVING MY 1998 DODGE 3500 AND TRAVELING SOUTH ON HWY 116 APPROXIMATELY 5 MILES FROM COPPERAS COVE WHEN I LEFT THE ROAD DUE TO A MEDICAL CONDITION. THE FINAL SPOT OF THE TRUCK WAS ABOUT 50 FEET OFF THE ROADWAY IN A STAND OF MEDIUM SIZE TREES. THERE WAS DIRECT FRONTAL IMPACT HOWEVER THE DRIVERS AIR BAG DID NOT DEPLOY. I HAVE STITCHES, MULTIPLE LACERATIONS, BRUISES, BLACK EYES ON MY FACE. I AM IN A CERVICAL COLLAR AND HAVE REOCCURING AND CONTINUOUS HEADACHES AND DIZZINE

Mileage: 93,000

20030908FireELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

1998-2001 B-VAN (DODGE FULL SIZE) BS CONTROL MODULE IS PROTECTED WITH A 40 AMP FUSE. A 10 GA. WIRE COMES OUT OF THE CONTROL MODULE THEN THE WIRE "Y"'S OUT TO TWO 14 GA. WIRES. IT APPEARS AS THOUGH THE ABS PUMP OR RELAY STICKS ON THESE VEHICLES. THEN ONE OF THE 14 GA. WIRES OVER HEATS AND STARTS THE WIRING HARNESS ON FIRE. THE 40 AMP FUSE DOES NOT BLOW. THE FIRE CONTINUES UNTIL THE ENTIRE VAN IS FULLY ENGULED IN FLAMES.*AK

Mileage: 46,565

20030908FireSERVICE BRAKES, AIR:ANTILOCK:INTERCONNECTING ASSEMBLY(WIRING)

1998-2001 B-VAN (DODGE FULL SIZE) BS CONTROL MODULE IS PROTECTED WITH A 40 AMP FUSE. A 10 GA. WIRE COMES OUT OF THE CONTROL MODULE THEN THE WIRE "Y"'S OUT TO TWO 14 GA. WIRES. IT APPEARS AS THOUGH THE ABS PUMP OR RELAY STICKS ON THESE VEHICLES. THEN ONE OF THE 14 GA. WIRES OVER HEATS AND STARTS THE WIRING HARNESS ON FIRE. THE 40 AMP FUSE DOES NOT BLOW. THE FIRE CONTINUES UNTIL THE ENTIRE VAN IS FULLY ENGULED IN FLAMES.*AK

Mileage: 46,565

20021025CrashSERVICE BRAKES, ELECTRIC

ELECTRIC BRAKES ON BOTH AXLES OF THE FIFTH WHEEL, HYDRAULIC BRAKES ON MY TRUCK W/ ABS ON THE REAR DUELS--NO ABS ON THE FRONT WHEELS--APPLIED THE BRAKES FAILED TO SLOW DOWN--MANUALLY APPLIED THE ELECTRIC BRAKES--CONTROL HEAD OF THE ELECTRIC TRAILER BRAKES MALFUNCTION, NO ELECTRIC TRAILER BRAKES--THE INCREASED PRESSURE ON THE FOOT BRAKE LOCKED UP THE FRONT WHEEL LEAVING ME SKIDDING ON THE FRONT TIRES W/ LOSS OF CONTROL OVER STEERING--WHEN THE FRONT WHEELS LOCKED THE REAR DUEL ABS FAILED TO FUNCTIO

20020717CrashSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM

WHILE DRIVING 10-15 MPH BACK BRAKES LOCKED UP, CAUSING AN ACCIDENT .*AK