1997 DODGE RAM 3500

153 complaints filed with NHTSA.

153
Complaints
5
Crashes
12
Fires
11
Injuries
0
Deaths

Complaints by Component

ComponentCount
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH16
POWER TRAIN:AUTOMATIC TRANSMISSION12
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP10
POWER TRAIN:MANUAL TRANSMISSION7
STEERING7
EXTERIOR LIGHTING7
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY5
UNKNOWN OR OTHER4
EXTERIOR LIGHTING:HEADLIGHTS4
SUSPENSION:FRONT4
VEHICLE SPEED CONTROL3
ENGINE AND ENGINE COOLING:ENGINE3
SUSPENSION3
ELECTRICAL SYSTEM3
STRUCTURE3

Recent Complaints

20190325FireEXTERIOR LIGHTING:HEADLIGHTS:SWITCH

TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. CALLAWAY CHRYSLER DODGE JEEP RAM (809 S WESTMINSTER AVE, FULTON, MO 65251, (855) 486-1440) DIAGNOSED THAT THE HEADLIGHT SWITCH WAS MELTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 253,363.

Mileage: 253,363

20180130FireEXTERIOR LIGHTING

THERE IS NO RELAY TO HEADLIGHT SWITCH CAUSING PIGTAIL TO MELT MULTIPLE TIMES. COULD CAUSE FIRE WHILE DRIVING.... PIGTAIL MELTS AND HEADLIGHTS SHUT OFF DURING DRIVE.

Mileage: 70,000

20110805AIR BAGS:FRONTAL

OWNER/DRIVER WAS MAKING A RIGHTHAND TURN INTO A PARKING LOT AND WAS GOING ABOUT THREE MILES PER HOUR. AS HE WAS TURNING WITH HIS ARM ACROSS THE STEERING WHEEL, THE AIRBAG SUDDENLY DEPLOYED. DRIVER'S ARMS WERE PUSHED TO THE BACK WINDOW BY THE IMPACT. THE TRUCK FILLED WITH SMOKE. DRIVER'S RIGHT WRIST WAS FRACTURED AND OWNER SUFFERED TEAR IN RIGHT ROTATOR CUFF THAT REQUIRED SURGERY TO CORRECT. HE WILL NOW NEED PHYSICAL THERAPY. DRIVER IS CURRENTLY EXPERIENCING PAIN IN LEFT ROTATOR CUFF AND WA

Mileage: 140,000

20070705STEERING

INCIDENT OCCURRED AT HOME/VEHICLE WAS NOT IN MOTION. GOT IN DRIVER SEAT TO MOVE VEHICLE AND THE AIRBAG DEPLOYED FOR NO REASON/. NO ACCIDENT HAD OCCURRED. OWNER WAS INJURED BY BLOW TO THE HEAD, CAUSING BRUISING AND HEADACHES. NO PARTS REPLACED DUE TO INSURANCE COMPANY AND MANUFACTURER NOT FEELING RESPONSIBLE FOR THE PROBLEM. AIRBAG) NO LONGER IN USE, AND ALL FUNCTIONS ON STEERING WHEEL DID NOT WORK.*AK

Mileage: 204,000

20070705AIR BAGS

INCIDENT OCCURRED AT HOME/VEHICLE WAS NOT IN MOTION. GOT IN DRIVER SEAT TO MOVE VEHICLE AND THE AIRBAG DEPLOYED FOR NO REASON/. NO ACCIDENT HAD OCCURRED. OWNER WAS INJURED BY BLOW TO THE HEAD, CAUSING BRUISING AND HEADACHES. NO PARTS REPLACED DUE TO INSURANCE COMPANY AND MANUFACTURER NOT FEELING RESPONSIBLE FOR THE PROBLEM. AIRBAG) NO LONGER IN USE, AND ALL FUNCTIONS ON STEERING WHEEL DID NOT WORK.*AK

Mileage: 204,000

20060122FireELECTRICAL SYSTEM

MY 1997 DODGE RAM 3500 WAS STARTED AND IDLING WHILE MY DAUGHTER RAN TO THE BARN TO GET SOMETHING. UPON HER RETURN (@3 - 5 MINUTES), THE CAB WAS FULL OF SMOKE. SHE JUMPED IN AND TURNED THE TRUCK OFF AND NOTICED FLAMES AT HER FEET; STOMPED THEM OUT AND CALLED 911. TRUCK WAS TOTALLY ENGULFED IN FLAMES WHEN FIRE DEPT. ARRIVED (WE LIVE LESS THAN 2 MILES FROM F.D.) INVESTIGATION BY FIREMEN SAID "ELECTRICAL FIRE". *NM

Mileage: 147,000

20050815FireSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

DT: BRAKE LINES RUSTED. THIS HAPPENED WITHOUT WARNING. THE CALLER HAD TO REPLACE THE BRAKE LINES. HE WAS COMING TO A STOP SIGN AND WHEN HITTING THE BRAKE PEDAL IT WENT TO THE FLOOR. THE REAR BRAKES LOST ALL THE FLUID. HE PUMPED THE BRAKE AND GOT VEHICLE TO STOP. THE CALLER SAID THAT WHEN THEY WERE TRYING TO FIND WHERE A HOLE WAS THE FLUID SPRAYED OUT AND VEHICLE CAUGHT ON FIRE. DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED YET.*AK

Mileage: 86,000

20050303FireENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

VEHICLE WAS PULLING A TRAILER AT 40 MPH, IN THE PROCESS,THE REAR EXHAUST MANIFOLD BOLTS CAME OUT, ALLOWING A LOT OF HEAT TO ESCAPE THROUGH THE JOINT ATTACHMENT. THE HEAT SET THE INSULATION WALL ON FIRE. THE FIRE MELTED THE HYDRAULIC LINE TO THE CLUTCH.*AK

Mileage: 103,000

20040204FireFUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

FUEL SHUT OFF AND SOLENOID OVERHEATED, CAUSING A FIRE IN THE VEHICLE. ALSO, VEHICLE STALLED. CONSUMER WAS ABLE TO EXTINGUISH THE FIRE. *AK *MR

Mileage: 184,000

20030117FirePOWER TRAIN:AUTOMATIC TRANSMISSION

WHILE DRIVING THE TRANSMISSION TUBES WERE RUBBING TOGETHER CAUSING A FIRE. THE CONSUMER WAS FORCED TO PULL OVER. DEALER NOTIFIED. PH

20021004CrashPOWER TRAIN:MANUAL TRANSMISSION

VEHICLE SUFFERED SUDDEN ACCELERATION WHEN SHIFTED FROM "PARK INTO DRIVE." VEHICLE COLLIDED WITH THREE OTHER VEHICLES. *MR

20020318FireEXTERIOR LIGHTING:HEADLIGHTS:SWITCH

A WIRE IN DASHBOARD LIGHTS OVERHEATED AND MELTED LIGHT SWITCH. SMOKE CAME INTO THE CAB. DEALER HAS BEEN CONTACTED. *AK THERE IS A RECALL CAMPAIGN 99V02400 TO REPLACE HEADLIGHT SWITCH/RELAY. *TT

20010702CrashSTRUCTURE:FRAME AND MEMBERS

WHILE DRIVING UNDER 50 MPH, ANOTHER DRIVER CUT CONSUMER OFF, AND CONSUMER HIT A POLE, AND SUSTAINED HEAD AND NECK INJURIES. VEHICLE'S FRAME BENT UP LIKE A PIECE OF ALUMINUM FOIL. CONSUMER FELT FRAME WAS TOO THIN. *AK CONSUMER STATES CAB OF TRUCK AND FLOOR PANELS BUCKELED. *SLC

20010702CrashSTEERING:HYDRAULIC POWER ASSIST SYSTEM

WHILE DRIVING UNDER 50 MPH, ANOTHER DRIVER CUT CONSUMER OFF, AND CONSUMER HIT A POLE, AND SUSTAINED HEAD AND NECK INJURIES. VEHICLE'S FRAME BENT UP LIKE A PIECE OF ALUMINUM FOIL. CONSUMER FELT FRAME WAS TOO THIN. *AK CONSUMER STATES CAB OF TRUCK AND FLOOR PANELS BUCKELED. *SLC

20000302FUEL SYSTEM, GASOLINE

WHILE PULLING A TRAILER WITH VEHICLE ON IT CONSUMER STARTED TO SMELL SOMETHING FUNNY, CONSUMER ROLLED DOWN THE WINDOW AND BLACK SMOKE ROLLED IN, THEN CONSUMER PULLED OVER AND VEHICLE BURNED UP. *AK

19991123FireEXTERIOR LIGHTING:HEADLIGHTS:SWITCH

HEADLIGHT SWITCH ON HAD GOTTEN HOT, AND AFTER BEING PARKED, THE SWITCH CAUGHT ON FIRE. VEHICLE WAS TOTALED. NO ONE HAS SEEN VEHICLE. *AK

19990930FireEXTERIOR LIGHTING:HEADLIGHTS:SWITCH

RECALL # 99V024000 CHRYSLER/HEADLAMP SWTICH: WHILE THE TRUCK WAS PARKED IT CAUGHT ON FIRE UNDER THE HOOD AND DASH AREA. OWNER RECEIVED RECALL NOTICE ABOUT SEVEN DAYS BEFORE THE FIRE. OWNER CONTACTED SEVERAL DEALERSHIPS. NONE OF THE DEALERSHIPS HAD PARTS AVAILABLE TO CORRECT RECALL. *AK

19990923CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

WHEN THE PEDAL IS APPLIED IT GOES HALF WAY TO THE FLOOR BEFORE IT CATCHES, AND THERE IS A LATE RESPONSE FROM THE BRAKES, CAUSING EXTENDED STOPPING DISTANCE. THIS HAS RESULTED IN A REAR END COLLISION. DEALER HAS BEEN CONTACTED. *AK

19980930CrashAIR BAGS:FRONTAL

DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY IN A 50MPH HEAD ON COLLISION.

19980804FirePOWER TRAIN:MANUAL TRANSMISSION

TRUCK JUST BLEW UP WITHOUT ANY WARNING, THE ENGINE JUST STARTED TO BURN. DEFECTIVE DTRANSMISSION STARTED FIRE. *AK