2011 DODGE RAM 2500
389 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| STEERING | 208 |
| SUSPENSION | 35 |
| ENGINE | 28 |
| ELECTRICAL SYSTEM | 23 |
| FUEL/PROPULSION SYSTEM | 17 |
| POWER TRAIN | 15 |
| SERVICE BRAKES | 10 |
| ENGINE AND ENGINE COOLING | 6 |
| UNKNOWN OR OTHER | 6 |
| STRUCTURE:BODY | 5 |
| WHEELS | 4 |
| FUEL SYSTEM, DIESEL | 4 |
| VEHICLE SPEED CONTROL | 3 |
| ENGINE AND ENGINE COOLING:ENGINE:DIESEL | 3 |
| STEERING:LINKAGES:TIE ROD ASSEMBLY | 2 |
Recent Complaints
TRANSFER CASE EXPLODED WHILE DRIVING DOWN THE ROAD
Mileage: 325,000
TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING 65 MPH, THE CONTACT NOTICED A VIBRATION FOLLOWED BY A LARGE EXPLOSION. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE INSIDE OF THE VEHICLE FILLED WITH SMOKE AND A HOLE WAS OBSERVED IN THE FLOOR AREA ALONG WITH FLAMES. THE FIRE WAS EXTINGUISHED WITH A FIRE EXTINGUISHER. THE CONTACT CALLED 911 WHERE THE POLICE OFFICER WAITED FOR THE TOW TRUCK. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO TH
Mileage: 60,000
TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE THE VEHICLE WAS PARKED AND THE HOOD WAS LIFTED, THE CONTACT OBSERVED SMOKE COMING FROM THE ENGINE AREA. THE FIRE DEPARTMENT WAS NOT CONTACTED. THE CONTACT STATED THAT THE WIRES TO THE ALTERNATOR WERE BURNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE REPAIR COST WAS $400. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE F
Mileage: 250,200
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED 10 DAYS AND 75 MILES LATER. BLUE SMOKE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO EXTENUATOR FAILED AND THE TURBO NEEDED TO BE REPLACED. THE VEHICLE W
Mileage: 57,000
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE EXHAUST TAIL PIPE HAD EXCESSIVE RUST AND WAS SEPARATED FROM THE MUFFLER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THERE WAS EXCESSIVE RUST AND THE TAIL PIPE NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE VEHICLE'S SPRAY ON BED LINER CONTAINED BUBBLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,0
Mileage: 82,000
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE EXHAUST TAIL PIPE HAD EXCESSIVE RUST AND WAS SEPARATED FROM THE MUFFLER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THERE WAS EXCESSIVE RUST AND THE TAIL PIPE NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE VEHICLE'S SPRAY ON BED LINER CONTAINED BUBBLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,0
Mileage: 82,000
TRUCK HAS THE N49 RECALL, TOOK IT TO DEALER IN FEB 2014, WANTED TO DO A FRONT END ALIGNMENT. TOLD HIM IT WAS A RECALL. ORDER PART (WAITED, WAITED) CALL BACK WAS 30TH ON LIST. THEN TOLD ME THEY DO ONE A WEEK. CALLED BACK IN 3 WEEKS, STILL 30TH ON LIST. ON JUNE 26 THE TRUCK STARTED TO SHAKE, LOST CONTROL AND WENT IN DITCH, PUSHING THE FRONT IN. CHRYSLER SAID THERE WAS NO INDICATION OF MANUFACTURING DEFECT AFTER THEY CONDUCTED AN INVESTIGATION. *TR
Mileage: 29,000
TRUCK HAS THE N49 RECALL, TOOK IT TO DEALER IN FEB 2014, WANTED TO DO A FRONT END ALIGNMENT. TOLD HIM IT WAS A RECALL. ORDER PART (WAITED, WAITED) CALL BACK WAS 30TH ON LIST. THEN TOLD ME THEY DO ONE A WEEK. CALLED BACK IN 3 WEEKS, STILL 30TH ON LIST. ON JUNE 26 THE TRUCK STARTED TO SHAKE, LOST CONTROL AND WENT IN DITCH, PUSHING THE FRONT IN. CHRYSLER SAID THERE WAS NO INDICATION OF MANUFACTURING DEFECT AFTER THEY CONDUCTED AN INVESTIGATION. *TR
Mileage: 29,000
TRUCK WAS IDLING, JUST GOT HOME AND THE MASTER WINDOW SWITCH STARTED SMOKING AND AS THAT HAPPENED BOTH BACK WINDOWS ROLLED DOWN AND FIRE CAME OUT FROM WINDOW SWITCH. *TR
Mileage: 44,190
TRUCK WAS IDLING, JUST GOT HOME AND THE MASTER WINDOW SWITCH STARTED SMOKING AND AS THAT HAPPENED BOTH BACK WINDOWS ROLLED DOWN AND FIRE CAME OUT FROM WINDOW SWITCH. *TR
Mileage: 44,190
WHILE ROUNDING A LEFT HAND CURVE, LOST CONTROL OF THE VEHICLE WHEN THE VEHICLE SUDDENLY JERKED HARD TO THE LEFT. THE VEHICLE THEN STARTED AN UNCONTROLLABLE SPIN AND WENT OVER AN EMBANKMENT AND INTO A DRY CREEKBED. THE VEHICLE SUSTAINED SUBSTANTIAL DAMAGE. ON INSPECTION THE FRONT LEFT TIE ROD ASSEMBLY WAS BROKEN. MYSELF AND MY 14 YR SON SUSTAINED MINOR INJURIES. WE LATER RECEIVED NOTICE FROM CHRYSLER ON 12/24/2013 OF THE RECALL OF OUR VEHICLE FOR SAME FAILURE OF TIE ROD ASSEMBLY. *TR
Mileage: 48,000
TRUCK CIRCULATING DIRT ROAD AFTER 25 MILES CONSTANT. THE BILLET SHOCK TOWER, LEFT DEFORMED MATERIAL FATIGUE. DEFORMING THE CHASSIS SUPPORT AREA, AND THE SHOCK IS DESTROYED. GENERATING A WOBBLE UNCONTROLLABLY, CUTTING RODS. BOTH WHEELS BEING UNCONTROLLED. THE UPPER COIL SUPPORT, SHOWS A CLEAR IN ITS ZONE FATIGUE. THIS SAME FAULT HAPPENED AT 3500 MILES, AND CHRYSLER DEALER IN CHILE, JUST CHANGE THE BARS TRACKS. *TR
Mileage: 31,750
TRUCK CIRCULATING DIRT ROAD AFTER 25 MILES CONSTANT. THE BILLET SHOCK TOWER, LEFT DEFORMED MATERIAL FATIGUE. DEFORMING THE CHASSIS SUPPORT AREA, AND THE SHOCK IS DESTROYED. GENERATING A WOBBLE UNCONTROLLABLY, CUTTING RODS. BOTH WHEELS BEING UNCONTROLLED. THE UPPER COIL SUPPORT, SHOWS A CLEAR IN ITS ZONE FATIGUE. THIS SAME FAULT HAPPENED AT 3500 MILES, AND CHRYSLER DEALER IN CHILE, JUST CHANGE THE BARS TRACKS. *TR
Mileage: 31,750
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT A PASSENGER WAS RESTING THEIR ARM ON THE WINDOW SEAL WHEN THE AUTOMATIC LOCK ENGAGED INDEPENDENTLY, PINCHING THE PASSENGER ON THE ARM BETWEEN THE LOCK AND THE WINDOW. THE FAILURE CAUSED SEVERE BRUISING TO THE PASSENGER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSIS. THE MANUFACTURER HAD NOT YET BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 11,000.
Mileage: 11,000