2002 DODGE RAM 2500

210 complaints filed with NHTSA.

210
Complaints
14
Crashes
3
Fires
6
Injuries
1
Deaths

Complaints by Component

ComponentCount
STRUCTURE29
FUEL SYSTEM, DIESEL13
UNKNOWN OR OTHER13
STEERING8
STRUCTURE:BODY7
POWER TRAIN:AUTOMATIC TRANSMISSION6
TIRES6
SUSPENSION5
SUSPENSION:FRONT5
AIR BAGS4
ELECTRICAL SYSTEM4
POWER TRAIN4
VEHICLE SPEED CONTROL4
STEERING: STEERING WHEEL/HANDLE BAR3
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)3

Recalls (2)

06E02400015/03/2006

ENGINE AND ENGINE COOLING

CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999,

07E10400011/12/2007

VISIBILITY:GLASS, SIDE/REAR

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDER

Recent Complaints

20180205CrashAIR BAGS

THE PLASTIC DASHBOARD AND RELATED UNDERPINNINGS AND SUPORT STRUCTURE FOR EVERYTHING FROM PASSENGER AIRBAG,RADIO, CLIMATE CONTROL AND VENTS, HEADLIGHT, MIRROR DEFROSTER, GAUGE POD, ONBOARD DIAGNOSTIC PLUG, ETC. BEGAN DISINTEGRATING IN LARGE SHARP PIECES WHILE DRIVING. THESE PIECES CUT WIRING AND FLES FOR ANYTHING AND EVERYTHING AND ARE DISTRACTING AND DANGEROUS IN MULTIPLE WAYS WORSE IF IN AN ACCIDENT. I HAD TO REMOVE RADIO, AND DISABLE AIRBAGS FOR SAFETY. REPLACEMENT PARTS ALONE ARE POTENTIA

Mileage: 149,000

20180205CrashELECTRICAL SYSTEM

THE PLASTIC DASHBOARD AND RELATED UNDERPINNINGS AND SUPORT STRUCTURE FOR EVERYTHING FROM PASSENGER AIRBAG,RADIO, CLIMATE CONTROL AND VENTS, HEADLIGHT, MIRROR DEFROSTER, GAUGE POD, ONBOARD DIAGNOSTIC PLUG, ETC. BEGAN DISINTEGRATING IN LARGE SHARP PIECES WHILE DRIVING. THESE PIECES CUT WIRING AND FLES FOR ANYTHING AND EVERYTHING AND ARE DISTRACTING AND DANGEROUS IN MULTIPLE WAYS WORSE IF IN AN ACCIDENT. I HAD TO REMOVE RADIO, AND DISABLE AIRBAGS FOR SAFETY. REPLACEMENT PARTS ALONE ARE POTENTIA

Mileage: 149,000

20180205CrashEXTERIOR LIGHTING

THE PLASTIC DASHBOARD AND RELATED UNDERPINNINGS AND SUPORT STRUCTURE FOR EVERYTHING FROM PASSENGER AIRBAG,RADIO, CLIMATE CONTROL AND VENTS, HEADLIGHT, MIRROR DEFROSTER, GAUGE POD, ONBOARD DIAGNOSTIC PLUG, ETC. BEGAN DISINTEGRATING IN LARGE SHARP PIECES WHILE DRIVING. THESE PIECES CUT WIRING AND FLES FOR ANYTHING AND EVERYTHING AND ARE DISTRACTING AND DANGEROUS IN MULTIPLE WAYS WORSE IF IN AN ACCIDENT. I HAD TO REMOVE RADIO, AND DISABLE AIRBAGS FOR SAFETY. REPLACEMENT PARTS ALONE ARE POTENTIA

Mileage: 149,000

20170523FatalPOWER TRAIN

TL* THE CONTACT WAS A LAW ENFORCEMENT OFFICER. WHILE A MOTHER WAS ATTEMPTING TO EXIT A 2002 DODGE RAM 2500 WITH THE ENGINE RUNNING, THE TWO YEAR OLD PASSENGER IN THE VEHICLE SHIFTED THE VEHICLE FROM THE PARK POSITION INTO REVERSE. THE VEHICLE ROLLED BACKWARDS AND CAUSED THE MOTHER TO FALL. THE CHILD SUBSEQUENTLY FELL OUT OF THE VEHICLE AND WAS RUN OVER BY FRONT DRIVER'S SIDE WHEEL. THE CHILD WAS TRANSPORTED BY AMBULANCE TO THE NEARBY HOSPITAL. THE CHILD WAS PRONOUNCED DECEASED UPON ARRIVAL. A PO

Mileage: 138,013

20140506FireELECTRICAL SYSTEM

THIS DIESEL TRUCK WAS STARTED IN ORDER TO LET IT WARM UP. OWNER WENT INTO A BUILDING TO RETRIEVE A PAIR OF GLOVES AND RETURNED 5 MIN LATER TO FIND THE VEHICLE ON FIRE. SMOKE WAS POURING OUT OF THE FRONT COWL AT THE BASE OF THE WINDSHIELD. ENTRY TO THE VEHICLE WAS ATTEMPTED IN ORDER TO PUT THE FIRE OUT HOWEVER THE LOCKING MECHANISM KEPT THE DOORS SHUT SO ENTRY COULD NOT BE ATTAINED. THE TRUCK WAS ON FIRE AND IT HAD LOCKED THE DOORS. THE DRIVERS SIDE WINDOW HAD TO BE BUSTED OUT WITH A FIRE EXTINGU

Mileage: 160,000

20140506FireSEATS

THIS DIESEL TRUCK WAS STARTED IN ORDER TO LET IT WARM UP. OWNER WENT INTO A BUILDING TO RETRIEVE A PAIR OF GLOVES AND RETURNED 5 MIN LATER TO FIND THE VEHICLE ON FIRE. SMOKE WAS POURING OUT OF THE FRONT COWL AT THE BASE OF THE WINDSHIELD. ENTRY TO THE VEHICLE WAS ATTEMPTED IN ORDER TO PUT THE FIRE OUT HOWEVER THE LOCKING MECHANISM KEPT THE DOORS SHUT SO ENTRY COULD NOT BE ATTAINED. THE TRUCK WAS ON FIRE AND IT HAD LOCKED THE DOORS. THE DRIVERS SIDE WINDOW HAD TO BE BUSTED OUT WITH A FIRE EXTINGU

Mileage: 160,000

20140506FireAIR BAGS

THIS DIESEL TRUCK WAS STARTED IN ORDER TO LET IT WARM UP. OWNER WENT INTO A BUILDING TO RETRIEVE A PAIR OF GLOVES AND RETURNED 5 MIN LATER TO FIND THE VEHICLE ON FIRE. SMOKE WAS POURING OUT OF THE FRONT COWL AT THE BASE OF THE WINDSHIELD. ENTRY TO THE VEHICLE WAS ATTEMPTED IN ORDER TO PUT THE FIRE OUT HOWEVER THE LOCKING MECHANISM KEPT THE DOORS SHUT SO ENTRY COULD NOT BE ATTAINED. THE TRUCK WAS ON FIRE AND IT HAD LOCKED THE DOORS. THE DRIVERS SIDE WINDOW HAD TO BE BUSTED OUT WITH A FIRE EXTINGU

Mileage: 160,000

20120720CrashPOWER TRAIN

TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE PARKED WITH THE KEY IN THE IGNITION AND THE ENGINE SHUT OFF, THE CONTACT'S CHILD HAPHAZARDLY MOVED THE GEAR SHIFTER, WHICH WAS LOCATED ON THE STEERING COLUMN. THE VEHICLE BEGAN TO ROLL BACKWARD AND CRASHED INTO ANOTHER VEHICLE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V55500 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT) BUT THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TAKEN

Mileage: 70,000

20110614STRUCTURE

2002 DODGE DASHBOARD IS COMPLETELY FAILED. FALLING IN AND CREATING SHARP OBJECTS IN BEHIND DASH AND ON FLOORBOARDS. PULLED A SHARP SHARD OF PLASTIC FROM MY SONS MOUTH 2 DAYS AGO THAT I HAD MISSED FROM THE FLOOR BOARD. THE PLASTIC MADE HIS MOUTH BLEED. I'M VERY GLAD HE DIDN'T TRY TO SWALLOW IT. I HOPE OTHERS ARE AWARE OF THIS AND KEEP THE SMALL OBJECTS FROM THE CHILDREN ALSO!! DODGE NEEDS TO FIX THIS SAFETY PROBLEM. NOT TO MENTION WHAT ALL THOSE PLASTIC SHARDS WOULD DO IN AN HIGH SPEED IMPACT SCE

Mileage: 30,000

20101020STRUCTURE

I HAVE A 2002 DODGE RAM 2500 AND THE DASHBOARD HAD COMPLETELY CRACKED AND PECED AWAY. THERE ARE SHARP PLSTIC PIECES I FIND EVERYWHERE. THEY SLIDE UNDER THE PEDALS AND CAUSE A DISTRACTION. IM CONSTANTLY GATHERING PEICES LARGE AND SMALL FROM MY DASH FALLING THROUGH WHILE I DRIVE. THE GLARE IT MAKES ON THE WINDSHIELD ALSO IS A DESTRACTION. I FIND MYSELF LOOKING AT THIS MONSTROSITY AND NOT ON THE ROAD. THIS NEEDS TO BE FIXED AND MOST CERTAINLY SHOULD BE A RECALL. WHY WOULD I BUY ANOTHER ONE WHEN ITS

20100902STRUCTURE

FLYING SHARP OBJECTS. FROM DODGE CRACKING DASH. THIS PROBLEM IS NOT CAUSED BY SUNLIGHT SINCE MY TRUCK IS PARKED UNDER COVER AND IS NOT AVAILABLE TO THE SUN. THE SHARP SHARDS OF PLASTIC BREAK AND CRACK OFF AND MAKE FOR A VERY BAD PLACE TO IMPACT THE HUMAN BODY IF A SAFETY RESTRAINT WERE TO MALFUNCTION OR FAIL COMPLETELY. THE FLYING DEBRIS ALSO POSES A RISK DURING AN IMPACT OR COLLISION. *TR

Mileage: 28,832

20091028CrashPOWER TRAIN:AUTOMATIC TRANSMISSION

TL* THE CONTACT OWNS A 2002 DODGE RAM 2500 PICKUP TRUCK PURCHASED JUNE 2007. WHILE THE VEHICLE WAS PARKED AT A GAS STATION, IT BEGAN TO ROLL AWAY. HE THEN JUMPED INTO THE VEHICLE, DEPRESSED THE BRAKES AND PUT THE VEHICLE INTO DRIVE. THE DRIVER'S SIDE DOOR WAS SEVERELY DAMAGED AND BENT BACK TOWARD THE HOOD. HE HAD LEFT THE DRIVER'S SIDE DOOR OPEN WHILE PUMPING FUEL INTO THE VEHICLE. THE MANUFACTURER WAS CONTACTED IN REFERENCE TO RECALL# 06E024000(ENGINE AND ENGINE COOLING). SINCE HIS VIN NUMBER W

Mileage: 78,124

20080812CrashPOWER TRAIN:AUTOMATIC TRANSMISSION

DROVE IN DRIVEWAY PUT IN PARK, WENT INSIDE TO GET SOMETHING QUICK CAME OUT AND CRASH.. CAME OUT OF PARK AND INTO REVERSE WENT ACROSS STREET HIT CURB TURNED RIGHT AND DOWN IN FRONT OF NEIGHBORS HOUSE AND REAR END THEN HIT CENTER OF LIGHT POLE FOR $5,000 DAMAGE ALSO ALL PLASTIC DASH, CUP HOLDER, AND SUNGLASS HOLDER ALL BROKEN IN LARGE PIECES OUT OF DASH. *TR

Mileage: 65,000

20070426CrashAIR BAGS:FRONTAL

TL*THE CONTACT OWNS A 2002 DODGE RAM 2500 TURBO DIESEL. IN MAY 2003 THE TRAILER THAT WAS ATTACHED TO THE VEHICLE DETACHED AND FORCED THE CONTACT'S VEHICLE TO CRASH INTO A BRICK WALL AT 60 MPH. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. ALSO, THE SEAT BELT FAILED NEAR THE FASTENER, BUT HAS BEEN REPAIRED. THE CONTACT STATED THAT THE SAME YEAR WHILE DRIVING ABOUT 40 MPH AND APPROACHING AN INTERSECTION A VEHICLE TURNED IN FRONT OF CONTACT'S VEHICLE AND HE STRUCK THE VEHICLE FROM THE REAR P

Mileage: 20,000

20070426CrashTRAILER HITCHES

TL*THE CONTACT OWNS A 2002 DODGE RAM 2500 TURBO DIESEL. IN MAY 2003 THE TRAILER THAT WAS ATTACHED TO THE VEHICLE DETACHED AND FORCED THE CONTACT'S VEHICLE TO CRASH INTO A BRICK WALL AT 60 MPH. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. ALSO, THE SEAT BELT FAILED NEAR THE FASTENER, BUT HAS BEEN REPAIRED. THE CONTACT STATED THAT THE SAME YEAR WHILE DRIVING ABOUT 40 MPH AND APPROACHING AN INTERSECTION A VEHICLE TURNED IN FRONT OF CONTACT'S VEHICLE AND HE STRUCK THE VEHICLE FROM THE REAR P

Mileage: 20,000

20070426CrashSEAT BELTS

TL*THE CONTACT OWNS A 2002 DODGE RAM 2500 TURBO DIESEL. IN MAY 2003 THE TRAILER THAT WAS ATTACHED TO THE VEHICLE DETACHED AND FORCED THE CONTACT'S VEHICLE TO CRASH INTO A BRICK WALL AT 60 MPH. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. ALSO, THE SEAT BELT FAILED NEAR THE FASTENER, BUT HAS BEEN REPAIRED. THE CONTACT STATED THAT THE SAME YEAR WHILE DRIVING ABOUT 40 MPH AND APPROACHING AN INTERSECTION A VEHICLE TURNED IN FRONT OF CONTACT'S VEHICLE AND HE STRUCK THE VEHICLE FROM THE REAR P

Mileage: 20,000

20050809CrashSTEERING:GEAR BOX:SHAFT SECTOR

DT: THE CONTACT OWNED A 2002 DODGE RAM 2500 QUAD CAB DIESEL. WHILE HER HUSBAND WAS DRIVING THE STEERING SHAFT BROKE. PRIOR TO THIS SHE HEARD A GRINDING NOISE, BUT THEY NEVER COULD DETECT WHERE THE PROBLEM ORIGINATED. THE VEHICLE IS CUFRRENTLY AT THE DEALERSHIP AND THEY WERE GOING TO REPLACE STEERING GEA RBOX SHAFT. DURING AN ACCIDENT CONSUMER WAS UNABLE TO STEER THE VEHICLE. HE LOST FULL CONTROL OF THE VEHICLE. LUCKILY HE WAS PULLING INTO A PARKING LOT. WAS NOT GOING VERY FAST AT THE TIME. *A

20050304CrashSERVICE BRAKES, HYDRAULIC

VEHICLE WAS TRAVELING AT 20 MPH WHEN ALL OF A SUDDEN THE DRIVER NOTICED THAT HE LOST THE STEERING AND BRAKES. *AK THE POWER STEERING AND THE BRAKES FAILED WHEN THE CONSUMER WAS HOOKING THE VEHICLE UP TO A TRAILER. THE BRAKE FAILURE RETURNED AND CAUSED AN ACCIDENT. *SC *JB

Mileage: 1,520

20030327CrashVISIBILITY:WINDSHIELD WIPER/WASHER

THE WINDSHIELD WIPERS FAILED WHILE DRIVING. *JB. DUE TO THE WIPERS FAILING, THE CONSUMER WAS INVOLVED IN AN ACCIDENT. *JB

Mileage: 28,000

20020925CrashAIR BAGS:FRONTAL

CONSUMER STATES WHILE DRIVING AT 35MPH IN A FRONTAL COLLISON NONE OF THE AIRBAGS DEPLOYED ON IMPACT. PASSENGER WAS SERIOUS INJURED. VEHICLE WAS BADLY DAMAGED. NLM