2012 DODGE JOURNEY

620 complaints filed with NHTSA.

620
Complaints
34
Crashes
17
Fires
40
Injuries
0
Deaths

NHTSA Safety Rating

4/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM113
ENGINE97
SERVICE BRAKES95
UNKNOWN OR OTHER47
ELECTRONIC STABILITY CONTROL (ESC)44
POWER TRAIN35
AIR BAGS28
STEERING23
VEHICLE SPEED CONTROL18
FUEL/PROPULSION SYSTEM14
WHEELS13
EXTERIOR LIGHTING12
SUSPENSION10
SEATS9
SERVICE BRAKES, HYDRAULIC9

Recalls (6)

11V48700029/09/2011

ENGINE AND ENGINE COOLING

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED W

15V67500019/10/2015

ELECTRONIC STABILITY CONTROL (ESC)

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Elec

11V55000010/11/2011

SERVICE BRAKES, HYDRAULIC:FLUID

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE JOURNEY AND FIAT 500 VEHICLES MANUFACTURED FROM OCTOBER 24, 2011, THROUGH OCTOBER 26, 2011. SOME VEHICLES WERE ASSEMBLED WITH CONTAMINATED BRAKE FLUID AND MAY EXPERIENCE A DEGRADATION OF THE SEALING COMPONENTS WITHIN THE BRAKE SYSTEM.

17V43200007/07/2017

AIR BAGS:FRONTAL

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

15V43100007/07/2015

ENGINE AND ENGINE COOLING:ENGINE

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

16V27300006/05/2016

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Recent Complaints

20260209FireENGINE AND ENGINE COOLING

The contact owned a 2012 Dodge Journey. The contact stated that upon her daughter starting the vehicle, an abnormal popping noise was emitted from the vehicle without warning. The vehicle caught fire as the contact's daughter exited the vehicle. The fire department was called to the scene of the incident, where they extinguished the fire. No injuries were reported, and a police report was not filed. A corner of the contact's home caught fire, melting the home's siding. Two other vehicles also ca

20240202FireELECTRICAL SYSTEM

March 10th 2023 . Driver side door panel Caught on fire. The panel has was replaced by National Auto Sales 3 times. It renders me (the owner) of 2012 dodge journey not to able to open the driver side door & all the windows. I think this is very dangerous & a safety issue.

20231106CrashELECTRICAL SYSTEM

The electrical is so messed up the battery drains within hours, I have shorts in all aspects of this car(Bluetooth, navigation, clicking relays nonstop, heat goes out intermittently, power switches on doors. I saw my headlights surging in power in the middle of nowhere, they would get bright, then go dim, then a battery icon illuminated on my dashboard before my car downshifted so hard I almost lost control of the car. The dealer replaced my motor mounts and my alternator, after calling to say m

20231106CrashPOWER TRAIN

The electrical is so messed up the battery drains within hours, I have shorts in all aspects of this car(Bluetooth, navigation, clicking relays nonstop, heat goes out intermittently, power switches on doors. I saw my headlights surging in power in the middle of nowhere, they would get bright, then go dim, then a battery icon illuminated on my dashboard before my car downshifted so hard I almost lost control of the car. The dealer replaced my motor mounts and my alternator, after calling to say m

20231106CrashSUSPENSION

The electrical is so messed up the battery drains within hours, I have shorts in all aspects of this car(Bluetooth, navigation, clicking relays nonstop, heat goes out intermittently, power switches on doors. I saw my headlights surging in power in the middle of nowhere, they would get bright, then go dim, then a battery icon illuminated on my dashboard before my car downshifted so hard I almost lost control of the car. The dealer replaced my motor mounts and my alternator, after calling to say m

20210129CrashAIR BAGS

ON THE FREEWAY, CAR HYDROPLANED AND HIT CONCRETE TEMPORARY DIVIDER TWICE. ONCE IN THE BACK AND THEN THE FRONT AND SIDE OF THE CAR. CAR CROSSED THREE LANES AND FORCIBLY LANDED ON EDGE OF FREEWAY.

20210114CrashSERVICE BRAKES

ENGINE LIGHT MULTIPLE TIMES- EMISSIONS CONTROL - FOUND ONLINE BUT DID NOT RECEIVE A RECALL: IN AFFECTED CARS, FCA WILL REPLACE THE CATALYTIC CONVERTER AND UPDATE SOFTWARE FOR THE POWERTRAIN CONTROL MODULE — THAT IS, YOUR CAR’S PRIMARY DRIVETRAIN COMPUTER. FCA WILL RECYCLE THE OLD CATALYTIC CONVERTER TO REMOVE THE PRECIOUS METALS COMMON IN SUCH DEVICES, A USUAL PRACTICE. “OBVIOUSLY THE CATALYTIC CONVERTER, THAT’S THE BIGGEST PART OF THIS,” CHERNOBY SAID. THE REPLACEMENT C

20210114CrashENGINE

ENGINE LIGHT MULTIPLE TIMES- EMISSIONS CONTROL - FOUND ONLINE BUT DID NOT RECEIVE A RECALL: IN AFFECTED CARS, FCA WILL REPLACE THE CATALYTIC CONVERTER AND UPDATE SOFTWARE FOR THE POWERTRAIN CONTROL MODULE — THAT IS, YOUR CAR’S PRIMARY DRIVETRAIN COMPUTER. FCA WILL RECYCLE THE OLD CATALYTIC CONVERTER TO REMOVE THE PRECIOUS METALS COMMON IN SUCH DEVICES, A USUAL PRACTICE. “OBVIOUSLY THE CATALYTIC CONVERTER, THAT’S THE BIGGEST PART OF THIS,” CHERNOBY SAID. THE REPLACEMENT C

20210114CrashPOWER TRAIN

ENGINE LIGHT MULTIPLE TIMES- EMISSIONS CONTROL - FOUND ONLINE BUT DID NOT RECEIVE A RECALL: IN AFFECTED CARS, FCA WILL REPLACE THE CATALYTIC CONVERTER AND UPDATE SOFTWARE FOR THE POWERTRAIN CONTROL MODULE — THAT IS, YOUR CAR’S PRIMARY DRIVETRAIN COMPUTER. FCA WILL RECYCLE THE OLD CATALYTIC CONVERTER TO REMOVE THE PRECIOUS METALS COMMON IN SUCH DEVICES, A USUAL PRACTICE. “OBVIOUSLY THE CATALYTIC CONVERTER, THAT’S THE BIGGEST PART OF THIS,” CHERNOBY SAID. THE REPLACEMENT C

20200116FireSERVICE BRAKES

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THERE WAS AN ABNORMAL SMOKE ODOR COMING FROM THE DRIVER'S SIDE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO TIRES PLUS DEALER (610-616-5256, LOCATED AT 820 BALTIMORE PIKE, SPRINGFIELD, PA 19064) WHERE THE TECHNICIAN REPLACED THE CALIPERS AND ROTORS. THE CONTACT STATED THAT PREVIOUSLY THE VEHICLE HAD BEEN TAKEN TO THE JEFF D'AMBROSIO DODGE CHRYSLER JEEP DEALER (484-364-3777, LOCATED AT 1221 E LA

Mileage: 99,000

20190207CrashSERVICE BRAKES

I HAD A ABS LIGHT AND ESC LIGHT APPEAR, PULLED INTO GAS STATION. APPROACHED THE FUEL PUMPS AND PRESSED THE BRAKES AND SLID ON THE ICY PAVEMENT (SNOWY MICHIGAN) INTO THE GAS PUMP PROTECTORS MADE OF CONCRETE. COULDN'T CONTROL THE VEHICLE @~8MPH SLIGHTLY TURNED APPROACHING A GAS PUMP ON WET/ICY CONCRETE.

Mileage: 120,000

20190207CrashELECTRONIC STABILITY CONTROL (ESC)

I HAD A ABS LIGHT AND ESC LIGHT APPEAR, PULLED INTO GAS STATION. APPROACHED THE FUEL PUMPS AND PRESSED THE BRAKES AND SLID ON THE ICY PAVEMENT (SNOWY MICHIGAN) INTO THE GAS PUMP PROTECTORS MADE OF CONCRETE. COULDN'T CONTROL THE VEHICLE @~8MPH SLIGHTLY TURNED APPROACHING A GAS PUMP ON WET/ICY CONCRETE.

Mileage: 120,000

20190207CrashPOWER TRAIN

I HAD A ABS LIGHT AND ESC LIGHT APPEAR, PULLED INTO GAS STATION. APPROACHED THE FUEL PUMPS AND PRESSED THE BRAKES AND SLID ON THE ICY PAVEMENT (SNOWY MICHIGAN) INTO THE GAS PUMP PROTECTORS MADE OF CONCRETE. COULDN'T CONTROL THE VEHICLE @~8MPH SLIGHTLY TURNED APPROACHING A GAS PUMP ON WET/ICY CONCRETE.

Mileage: 120,000

20181208CrashAIR BAGS

MY CAR WAS IN AN ACCIDENT ON THE HIGHWAY GOING 60MPH REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY.

Mileage: 89,000

20180816FireUNKNOWN OR OTHER

MY ELECTRICAL SYSTEM TOTALLY FAILED ON MY 2012 DODGE JOURNEY, I HAVE HAD OVER 20 FIRES UNDER HOOD OF THIS DODGE JOURNEY I HAVE TAKEN THE CAR OVER AND OVER TO THE DEALERSHIP OVER A 4 YEAR PERIOD THEY SAY THE DODGE TOLD THEM NOT TO REPAIR THE CAR, SO ON 2/28/2018 THE 2012 DODGE JOURNEY WAS TOTALED BY FIRE, THE TOTAL CAR BLOW UP UNDER THE CAR WHEN THE ELECTRICAL SYSTEM FAILED THE CONVERTER FILL WITH GAS ME AND MY FAMILY NEARLY DIED THAT DAY TO THIS PRESENT DAY THERE HAS BEEN NOTHING DONE ABOUT THE

Mileage: 151,000

20171127CrashAIR BAGS

AN ACCIDENT WAS REPORTED ON 11/16/2017, THIS YEAR. COULD IT BE TO THE AIR BAG DID NOT DEPLOYING AS AN FIRE-HYDRANT WAS STRUCK TEARING OFF THE PASSENGER SIDE OF THE SUV AND PERMANENTLY DAMAGING THE ENGINE CRADLE WAS TORN FROM THE MOTOR...UPDATED 12/13/17 *BF *BF *TR

Mileage: 68,000

20170920FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 20 MPH, THE WINDSHIELD WIPERS ACTIVATED, THE VEHICLE LIGHTING SUDDENLY ILLUMINATED, AND A BURNING ODOR WAS PRESENT. THE VEHICLE SHUT OFF AND WAS TOWED TO THE DEALER (SIMI VALLEY DODGE LOCATED IN SIMI VALLEY, CA) WHERE IT WAS DIAGNOSED THAT A WIRE HARNESS CAUGHT ON FIRE AND MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000. ...UPDATED 11/15/17 *BF UPDATED 9/7/18

Mileage: 93,000

20170728FireELECTRICAL SYSTEM

DODGE RECALL 2011-2015 2012 DODGE JOURNEY PURCHASED MARCH 25 2017 - TOTAL LOSS AS OF APRIL 24TH 2017 ENGINE BLEW DURING A REVERSE

Mileage: 45,000

20170728FireENGINE

DODGE RECALL 2011-2015 2012 DODGE JOURNEY PURCHASED MARCH 25 2017 - TOTAL LOSS AS OF APRIL 24TH 2017 ENGINE BLEW DURING A REVERSE

Mileage: 45,000

20170728FireUNKNOWN OR OTHER

DODGE RECALL 2011-2015 2012 DODGE JOURNEY PURCHASED MARCH 25 2017 - TOTAL LOSS AS OF APRIL 24TH 2017 ENGINE BLEW DURING A REVERSE

Mileage: 45,000