2010 DODGE JOURNEY

1473 complaints filed with NHTSA.

1473
Complaints
27
Crashes
23
Fires
24
Injuries
0
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM573
ENGINE163
UNKNOWN OR OTHER108
SERVICE BRAKES100
AIR BAGS87
STEERING66
POWER TRAIN43
ELECTRONIC STABILITY CONTROL (ESC)40
SERVICE BRAKES, HYDRAULIC33
EXTERIOR LIGHTING33
VEHICLE SPEED CONTROL25
ELECTRICAL SYSTEM:HORN25
SEATS22
ENGINE AND ENGINE COOLING19
VISIBILITY/WIPER16

Recalls (3)

14V37300026/06/2014

ELECTRICAL SYSTEM:IGNITION:SWITCH

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling c

10V47500007/10/2010

STEERING:ELECTRIC POWER ASSIST SYSTEM

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING, 300, CHARGER (LX) AND DODGE CHALLENGER (LC), AVENGER (JS), AND JOURNEY (JC), AS WELL AS MODEL YEAR 2011 DODGE RAM LIGHT DUTY PICKUP (DS) VEHICLES. SOME OF THESE VEHICLES MAY EXPERIENCE A SEPARATION AT THE CRIMPED END OF THE POWER STEER

16V27300006/05/2016

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Recent Complaints

20251022CrashELECTRICAL SYSTEM

vehicle repeatedly fails to start because of ignition system defect I have to wiggle or finesse the key fob in the ignition slot to get the car to start. The problem has happened many times. The first time I crashed into my shed I was so scared. and now the vehicle will not start at all leaving me in my family straight on the roadside I am aware of existing recall RO3 for the ignition switch wind module on this model year my vehicle either was not repaired or still exhibiting the same defect af

20230501FireENGINE

While driving my engine caught on fire. My safety was put at risk because I had to pull over and get out the car. Flames started coming from the hood of the car. I just dropped my newborn baby off 10 minutes prior and was around the corner from picking up my other child. I had to call 911 and wait for the fire department to come. I tried to put it out myself but the fire was too great and I was afraid it would explode. My check engine light was on but I was told it was for an old misfire. I have

20220807SEATS

My significant other and I were driving to cedar point with our kids and I was in the passenger seat. The headrest literally shoved my head forward. No accidents or anything. It just happened out of no where! This is very dangerous and considering it went off what if it was the driver seat and I was driving! This could have caused an accident.

20200828POWER TRAIN

THE VEHICLE WILL ONLY START WHILE PUT INTO NEUTRAL, WHEN IT DESIRES, THIS DOES NOT WORK ALL THE TIME. HAVE BEEN TOLD BY SEVERAL MECHANICS AND THE DEALER THAT IT IS A ONGOING PROBLEM WITH THE NEUTRAL SAFETY SWITCH IN 2009 AND 2010 DODGE JOURNEYS, BECAUSE THE SWITCH BECOMES LOOSE AND NEEDS ADJUSTMENTS EVERY FEW MONTHS. THIS HAS RESULTED IN MYSELF BEING STRANDED SEVERAL MILES FROM HOME IN A HEAT ADVISORY, THAT RESULTED IN HEAT STROKE, FROM NOT BEING ABLE TO GET ACCESS TO A COOL PLACE WITH FLUIDS AS

Mileage: 130,367

20200822SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

I WAS DRIVING IN MY 2010 DODGE JOURNEY WHEN THE DRIVER HEAD REST DEPLOYED.....NO EVENT CAUSED THE PAINFUL EJECTION. I ALMOST HIT A SEMI COMING IN MY DIRECTION. THERE ARE MANY TESTAMENTS TO OTHERS EXPERIENCING THE SAME FLAW IN THEIR DODGE JOURNEYS. IT SHOULD BE RECALLED......WHO KNOWS IF THIS CAUSES ACCIDENTS AND IT JUST APPEARS AS THOUGH IT WAS A RESULT INSTEAD OF THE CAUSE. THE DEALERSHIP THAT SOLD THIS CAR IS UNABLE TO HELP ME......THE REPAIR IS MY SOLE RESPONSIBILITY. COMPLETELY NEGLIGEN

Mileage: 69,573

20200619SEATS

HEAD RESTS BOTH ARE POPPED OUT. THEY HAVE SOMETHING TO DO WITH THE AIR BAG SYSTEM. THEY HIT MY HEAD ON THE DRIVER SIDE THE LAST WEEK HIT MY COUSIN IN THE HEAD. IT HURT A LOT. IT'S MY UNDERSTANDING FROM RESEARCH THIS HAPPENS ACROSS MANY YEARS AND MAKES OF DODGE JOURNEY. *TR

Mileage: 89,000

20200129CrashAIR BAGS

MY BROTHER WAS DRIVING MY DODGE JOURNEY I WAS THE FRONT PASSENGER AND MY COUSIN WAS IN THE BACK WE WERE HIT FROM THE REAR AND WE RODE OVER TWO AND A HALF TIME AIRBAGS DID NOT DEPLOY ON EITHER SIDE AND WE ALSO SUBSTANED INJURIES I MYSELF WAS IN THE HOSPITAL FOUR DAYS AND I AM STILL OUT OF WORK TO THIS DAY

Mileage: 69,062

20200129CrashUNKNOWN OR OTHER

MY BROTHER WAS DRIVING MY DODGE JOURNEY I WAS THE FRONT PASSENGER AND MY COUSIN WAS IN THE BACK WE WERE HIT FROM THE REAR AND WE RODE OVER TWO AND A HALF TIME AIRBAGS DID NOT DEPLOY ON EITHER SIDE AND WE ALSO SUBSTANED INJURIES I MYSELF WAS IN THE HOSPITAL FOUR DAYS AND I AM STILL OUT OF WORK TO THIS DAY

Mileage: 69,062

20190803CrashAIR BAGS

24/7 CONSTANT HORN AND ANTI THEFT ALARM GOES OFF. AIR BAG LIGHT FLASHES WHILE DRIVING AN HORN/ALARM BLARE. DRIVING ON THE I10 HIGHWAY IN ARIZONA WEST BOUND HORN BEGAN GOING OFF AT TWO SEMI TRUCK DRIVERS WHO HIT THEIR BREAKS TO AVOID A WARNING HONK. HAD TO PULL OVER WITH POLICE OFFICERS TO REMOVE HORN FUSES TO STOP. DRIVING ON STREETS, SITTING AT A RED LIGHT GOES OFF. SITTING AT A STOP SIGN TURNED ON, TURNED OFF. CAR ARMED FOR SECURITY AN NO ONE AROUND. VEHICLE NOT LOCKED DOORS SHUT ALARM AN

Mileage: 181,300

20190803CrashELECTRICAL SYSTEM

24/7 CONSTANT HORN AND ANTI THEFT ALARM GOES OFF. AIR BAG LIGHT FLASHES WHILE DRIVING AN HORN/ALARM BLARE. DRIVING ON THE I10 HIGHWAY IN ARIZONA WEST BOUND HORN BEGAN GOING OFF AT TWO SEMI TRUCK DRIVERS WHO HIT THEIR BREAKS TO AVOID A WARNING HONK. HAD TO PULL OVER WITH POLICE OFFICERS TO REMOVE HORN FUSES TO STOP. DRIVING ON STREETS, SITTING AT A RED LIGHT GOES OFF. SITTING AT A STOP SIGN TURNED ON, TURNED OFF. CAR ARMED FOR SECURITY AN NO ONE AROUND. VEHICLE NOT LOCKED DOORS SHUT ALARM AN

Mileage: 181,300

20190803CrashUNKNOWN OR OTHER

24/7 CONSTANT HORN AND ANTI THEFT ALARM GOES OFF. AIR BAG LIGHT FLASHES WHILE DRIVING AN HORN/ALARM BLARE. DRIVING ON THE I10 HIGHWAY IN ARIZONA WEST BOUND HORN BEGAN GOING OFF AT TWO SEMI TRUCK DRIVERS WHO HIT THEIR BREAKS TO AVOID A WARNING HONK. HAD TO PULL OVER WITH POLICE OFFICERS TO REMOVE HORN FUSES TO STOP. DRIVING ON STREETS, SITTING AT A RED LIGHT GOES OFF. SITTING AT A STOP SIGN TURNED ON, TURNED OFF. CAR ARMED FOR SECURITY AN NO ONE AROUND. VEHICLE NOT LOCKED DOORS SHUT ALARM AN

Mileage: 181,300

20190802CrashVEHICLE SPEED CONTROL

2010 DODGE JOURNEY - ON JULY 8, 2019 MY WIFE STOPPED AT A LOCAL STATION FOR GAS BUT WHEN SHE PULLED OUT OF THE STATION SHE LOST ALL DASHBOARD LIGHTS. THE RADIO WAS PLAYING BUT THE CONTROLS WERE NOT WORKING TO TURN THE RADIO DOWN OR OFF. SHE DECIDED THAT SINCE THE VEHICLE SEEMED TO BE RUNNING OKAY SHE WOULD CONTINUE TO HER NEXT STOP. WHEN SHE ARRIVED AT HER NEXT STOP SHE PULLED INTO A PARKING SPOT. ALL DASH LIGHTS ETC WERE STILL OFF. WHILE DEPRESSING THE BRAKE AND ATTEMPTING TO PLACE TH

Mileage: 140,000

20180523FireELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE THE VEHICLE WAS STATIONARY, THE BATTERY CABLE MALFUNCTIONED. THE CONTACT STATED THAT THE BATTERY CABLE BECAME SO HOT THAT IT BEGAN TO EMIT SMOKE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

20170517FireENGINE

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE PULLED AND CAUSED HESITATION WHILE ATTEMPTING TO ACCELERATE. THE CONTACT STATED THAT THE GEARS HESITATED TO SHIFT. THE CONTACT SMELLED BURNING WIRES EMITTING FROM THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY THREE WEEKS AND THEN DIMMED. RECENTLY, THE CHECK OIL AND CHECK ENGINE WARNING INDICATORS REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO

Mileage: 128,400

20170517FirePOWER TRAIN

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE PULLED AND CAUSED HESITATION WHILE ATTEMPTING TO ACCELERATE. THE CONTACT STATED THAT THE GEARS HESITATED TO SHIFT. THE CONTACT SMELLED BURNING WIRES EMITTING FROM THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY THREE WEEKS AND THEN DIMMED. RECENTLY, THE CHECK OIL AND CHECK ENGINE WARNING INDICATORS REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO

Mileage: 128,400

20170408FireELECTRICAL SYSTEM

ON APRIL 1ST 2017 WHILE DRIVING HOME AFTER AN OIL CHANGE AND TIRE ROTATION JOB BY A DODGE DEALERSHIP, I NOTICED SMOKE COMING UNDER THE DRIVER'S DASHBOARD SIDE AND BURNING SMELL, AFTER EXITING THE FREEWAY. THE DASHBOARD WENT "DARK OR BLANK" BUT CAME RIGHT BACK ON, AND MY WIPERS TURNED ON BY ITSELF. I DON'T HAVE CONTROL OF THE WIPERS WHILE THEY ARE "ON" AND IT WILL TURN ITSELF OFF AS SOON AS THE DASHBOARD LIGHTS ARE BACK. THE SMOKE AND BURNING SMELL DIDN'T LAST LONG. IT HAPPENED FAST WITHOUT WARNI

Mileage: 40,103

20160626CrashUNKNOWN OR OTHER

MY CAR WAS CUTTING OFF EVEN AFTER I HAD IT REPAIRED DUE TO A RECALL ON THE IGNITION. ON SEVERAL OCCASIONS THE CAR WOULD JUST STOPPED IN THE MIDDLE OF DRIVING IT. NOW I I TOLD DODGE THAT I WAS AFRAID MY CAR WAS GOING TO KILL ME. I OFTEN RENTED CARS BECAUSE IT WAS TOO UNSAFE TO DRIVE AND I RARELY DROVE THE CAR EVEN THOUGH I WAS STILL PAYING A WHOPPING LOAN ON IT. THEY POO POOED WHAT I TOLD THEM AND IGNORED MY CLAIMS. NOW,I'M NOT A CAR EXPERT BUT THIS IS NOT NORMALLY. I RECENTLY HAD IT SERVICED A

20160614CrashFireENGINE

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 25 MPH, THE ENGINE STALLED AND THE VEHICLE CRASHED INTO A MEDIAN. THE CONTACT STATED THAT SMOKE WAS PRESENT UNDER THE HOOD NEAR THE ENGINE COMPARTMENT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE.

Mileage: 97,000

20160309FireEXTERIOR LIGHTING:HEADLIGHTS

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT REPLACED THE BULBS, BUT THE FAILURE RECURRED SHORTLY AFTERWARDS. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE WIRES FOR THE TAG LIGHTS WERE MELTED. IN ADDITION, THE CONTACT MENTIONED THAT THE SIDE MIRRORS, DOORS, AND ALL THE LIGHTS WERE TURNING ON AND OFF INDEPENDENTLY AND BURNING FUMES WAS EMITTED INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER

20160309FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT REPLACED THE BULBS, BUT THE FAILURE RECURRED SHORTLY AFTERWARDS. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE WIRES FOR THE TAG LIGHTS WERE MELTED. IN ADDITION, THE CONTACT MENTIONED THAT THE SIDE MIRRORS, DOORS, AND ALL THE LIGHTS WERE TURNING ON AND OFF INDEPENDENTLY AND BURNING FUMES WAS EMITTED INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER