2016 DODGE GRAND CARAVAN

1209 complaints filed with NHTSA.

1209
Complaints
19
Crashes
9
Fires
12
Injuries
0
Deaths

NHTSA Safety Rating

4/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM301
UNKNOWN OR OTHER231
POWER TRAIN204
STRUCTURE:BODY194
ENGINE77
FUEL/PROPULSION SYSTEM25
STRUCTURE:BODY:DOOR24
AIR BAGS21
SEATS19
VEHICLE SPEED CONTROL14
LATCHES/LOCKS/LINKAGES12
SERVICE BRAKES11
ELECTRONIC STABILITY CONTROL (ESC)11
STEERING11
LATCHES/LOCKS/LINKAGES:DOORS:LATCH9

Recalls (6)

15V59500024/09/2015

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly

16V46100024/06/2016

POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15,

17V82400021/12/2017

EQUIPMENT

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma

25V87600017/12/2025

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint

16V30000016/05/2016

SEATS:MID/REAR ASSEMBLY

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.

20V27800015/05/2020

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.

Recent Complaints

20250818SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at 30 MPH, the front driver-side seat headrest deployed. The contact heard an abnormal sound before the headset deployed. No warning lights illuminated. The contact drove to the residence. The contact inspected the headrest and noticed it had been pushed forward. The contact was able to push the headrest. The contact suffered minor injuries to the back of the head near the neck. The contact stated that the neck wi

Mileage: 95,108

20250626SEATS

The headrest on the driver seat ejected while I was driving. The headrest is unable to go back into the correct position. It looks as if a plastic piece has failed inside the headrest. No accident occurred when the headrest failed. The drivers neck was hurt during the incident. Driver almost lost control of the vehicle

20240607CrashAIR BAGS

The contact owned a 2016 Dodge Caravan. The contact stated that while her son was drunk driving and passed out at an undisclosed speed, the vehicle crashed into a sign and a guardrail causing the vehicle to flip over and come to a stop at a ditch. The contact stated the vehicle was in a previous collision where the air bags deployed and had to be replaced. The contact stated during this collision the police report confirmed the steering wheel, driver's knee and passenger dash air bags did not de

Mileage: 130,000

20231028CrashSEAT BELTS

Intersection car collision. Seatbelt almost broke out of the holder. It could have cost me my life.

20220605CrashAIR BAGS

I hit a deer; air bag light came on but the air bags did not deploy.

20210727FireENGINE

V1 was parked for at least 12 hours and vehicle engine compartment fire .

20210603CrashAIR BAGS

The contact owned a 2016 Dodge Grand Caravan. The contact stated that while driving at 70 mph, the vehicle crashed into an animal and the airbags failed to deploy. Van rolled after about 100 feet it stopped. No police report was filed. The vehicle was towed to a body shop where it was undetermined why the airbags failed to deploy. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 25,000. The VIN was not provided.

Mileage: 25,000

20210518CrashVISIBILITY/WIPER

I was rear-ended and the windshield on the drivers side come loose from the adhesive that holds it in. the windshield is not damaged but water comes into my vehicle now that the adhesive has failed.

20210317CrashAIR BAGS

TL* THE CONTACT OWNED A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING AT 60 MPH, A DEER JUMPED IN FRONT WHICH RESULTED IN THE VEHICLE BECOMING DESTROYED. UPON IMPACT TO THE FRONT END OF VEHICLE, NO AIR BAGS DEPLOYED IN VEHICLE. THE CONTACT SUFFERED FROM WHIPLASH AND MEDICAL TREATMENT WAS NEEDED. NO POLICE REPORT WAS FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A COLLISION CENTER (KEVIN BALL AUTO BODY 100 E WOODLAWN DR, LEADINGTON, MO 63601 (57

Mileage: 135,000

20210203CrashSTRUCTURE:BODY

MY HOOD FLEW OPEN WHILE DRIVING ON THE HIGHWAY, AND I CHECKED THE NHTSA SITE AND SEE THERE WAS A RECALL FOR THE HOOD LATCHES, BUT APPARENTLY NOT FOR

Mileage: 65,000

20210203CrashVISIBILITY/WIPER

MY HOOD FLEW OPEN WHILE DRIVING ON THE HIGHWAY, AND I CHECKED THE NHTSA SITE AND SEE THERE WAS A RECALL FOR THE HOOD LATCHES, BUT APPARENTLY NOT FOR

Mileage: 65,000

20200915FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, WHEN SHE STARTED TO SMELL SOMETHING BURNING INSIDE OF THE CAB OF THE VEHICLE. THE CONTACT STATED SERVICE VEHICLE WARNING LIGHT WAS ILLUMINATED AND THEN THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE IGNITION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED INDEPENDENT MECHANIC AND WAS INFORMED THE FUSE BOX WAS NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED

Mileage: 54,727

20200909CrashVEHICLE SPEED CONTROL

WHEN APPROACHING A RED LIGHT GOING SLOW SPEED AND SLOWING DOWN, CAR SUDDENLY ACCELERATED AS IF IT WAS REGAINING CRUISE CONTROL SPEED, THEREFORE SLAMMING INTO THE CAR IN FRONT OF ME. PRESSING ON BREAK DID NOT HELP. IS THIS A RECALL ISSUE? I SEE OTHERS ON HERE WITH SAME ISSUE. I RECEIVED A CITATION. CAR WAS TOTALED. THIS IS NOT RIGHT.*DT*JB

Mileage: 73,000

20190919AIR BAGS

WHEN I COLLAPSE THE SECOND ROW SEATS IN MY 2016 DODGE GRAND CARAVAN, THE HEAD REST SNAP DOWNWARD, EXTREMELY FAST WITH A POWERFUL FORCE. I AM REQUIRED TO PULL ON A HANDLE ON THE DOORSIDE OF THE SEAT, WHICH BEGINS THE AUTOMATIC PROCESS OF THE FOLDING OF THE CHAIR, TO EVENTUALLY BE ABLE TO STORE THE SEAT IN THE FLOOR OF THE VAN, FOR CARGO SPACE. THE FIRST TIME I ATTEMPTED TO STORE THE SECOND ROW PASSENGER SEAT, ON THE DRIVER'S SIDE OF THE VEHICLE, I PLACED MY LEFT HAND ON THE INSIDE, UPPER PART OF

Mileage: 18,000

20190815FireUNKNOWN OR OTHER

VEHICLE WAS PARKED WHEN A FIRE STARTED IN THE ENGINE COMPARTMENT. SEE UPLOADED DOCUMENT FOR FULL DETAILS. *DT *TR *DT FCA DOCUMENT CONFIDENTIAL 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Mileage: 12,291

20190702FirePOWER TRAIN

THE VEHICLE WAS IN MOTION BUT WOULDNT SHIFT WOULD JUST TAKE THE RPMS TO 7000. THE TRANSMISSION WAS GETTING SO HOT IT WAS MAKING MY TEMPERATURES GAUGE FOR MY ENGINE RISE. I PULLED OFF ON EXIT 92 ON 81 SOUTHBOUND BY THE TIME THE VEHICLE CAME TO A STOP I WAS SEEING FLAMES COMING OUT FROM THE FLOORBOARD. I BOUGHT THE VEHICLE CERTIFIED PREOWNED BUT I NEVER RECIEVED A RECALL FOR THE TRANSMISSION PUMP AS IT SHOWS THERE IS ONE ON THIS WEBSITE. MY VEHICLE IS A TOTAL LOSE AND IT COMPLETELY BURNED MY VEHIC

Mileage: 87,000

20190410FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO RIDE ROUGHLY AND THE ENGINE HESITATED. WHILE THE CONTACT WAS INSPECTING UNDER THE HOOD, A BURNING ODOR WAS PRESENT. IT WAS DISCOVERED THAT A WIRE HARNESS HAD MELTED. THE VEHICLE WAS TOWED TO STEVE WHITE DODGE(3470 HWY 70 SE, NEWTON, NC) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS, BATTERY, AND ALTERNATOR WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WA

Mileage: 10,000

20190410FireENGINE

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO RIDE ROUGHLY AND THE ENGINE HESITATED. WHILE THE CONTACT WAS INSPECTING UNDER THE HOOD, A BURNING ODOR WAS PRESENT. IT WAS DISCOVERED THAT A WIRE HARNESS HAD MELTED. THE VEHICLE WAS TOWED TO STEVE WHITE DODGE(3470 HWY 70 SE, NEWTON, NC) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS, BATTERY, AND ALTERNATOR WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WA

Mileage: 10,000

20190111CrashEXTERIOR LIGHTING

I HAD SOMEONE RUN A REDLIGHT & HIT MY RIGHT SIDE QUARTER PANEL BEHIND THE TIRE JUST BEFORE THE DOOR. MY RIGHT HEADLIGHT LENSE WAS CRACKED IN THE PROCESS. THE BODY SHOP TOLD ME IT'S DEFECTIVE PRIOR TO YOUR ACCIDENT BECAUSE IT'S NOT EVEN SEALED. I WAS TOLD TO CHECK IF THERE'S A RECALL. WETHER IT IS OR NOT IT'S STILL THE FAULT OF CHRYSLER'S & I HAVE MOISTURE INSIDE IT NOW. IS THIS SOMETHING YOU WILL FIX FOR ME? CAN'T REMEMBER ACTUALL MILEAGE BUT FIFTY NINE THOUSAND SOMETHING. ALSO CAN'T REMEMBER EX

Mileage: 59,800

20181112CrashELECTRONIC STABILITY CONTROL (ESC)

THE VEHICLE IS 2 YEARS OLD I HAVE OWNED FOR 7 MONTHS. I START THE CAR IT WILL NOT GO INTO GEAR. I SHUT THE CAR OFF THE MOTOR KEEPS RUNNING. THEN IT WILL GO IN GEAR AND MOVE BY ITSELF.

Mileage: 100,100