2002 DODGE GRAND CARAVAN

415 complaints filed with NHTSA.

415
Complaints
16
Crashes
24
Fires
21
Injuries
4
Deaths

Complaints by Component

ComponentCount
AIR BAGS35
POWER TRAIN:AUTOMATIC TRANSMISSION31
ELECTRICAL SYSTEM24
STEERING18
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE15
SERVICE BRAKES, HYDRAULIC15
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS14
AIR BAGS:FRONTAL12
STRUCTURE:BODY:DOOR10
SUSPENSION9
EXTERIOR LIGHTING:HEADLIGHTS9
EXTERIOR LIGHTING9
UNKNOWN OR OTHER8
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP7
VEHICLE SPEED CONTROL7

Recalls (6)

03E05300024/10/2003

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE

02V27400008/10/2002

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.

03V09400007/03/2003

STRUCTURE

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EX

04V38600005/08/2004

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

01V31000004/10/2001

CHILD SEAT

VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQU

04V53100002/11/2004

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.

Recent Complaints

20230919FireFUEL/PROPULSION SYSTEM

I was driving down highway 60 when my van backfired. I thought it was a blown tire & started pulling off the highway. When pulling off the highway I noticed the orange glare off the side rails on the highway. That's when I realized that the van had caught on fire under the hood. Once I pulled over I had a friend call 911 to report my van on fire while I tried to open the hood & put the fire out. The hood was to hot to open so I grabbed everything I could from my van & stayed clear of it until th

20220207FireELECTRICAL SYSTEM

The contact owns a 2002 Dodge Grand Caravan. The contact stated that the heater blower had become inoperable and upon inspection, it was discovered that the heater blower wiring harness was burnt and the wires were melted together. The cause of the failure was not determined. The vehicle was not yet repaired. The local dealer and manufacturer were not yet contacted. The failure mileage was 185,000.

Mileage: 185,000

20190729FireSTRUCTURE:BODY:DOOR

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR DOOR HANDLE HAD MELTED DUE TO EXPOSURE TO THE SUN AND THE DOOR WAS UNABLE TO BE OPENED. ALSO, THE DRIVERS SIDE OF THE DASHBOARD HAD ALSO MELTED AND CRACKED DUE TO EXPOSURE TO THE SUN CAUSING DEBRIS TO SEPARATE FROM THE DASHBOARD MAKING CONTACT WITH THE DRIVER WHILE DRIVING WITH THE WINDOWS OPENED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER JACKSONVILLE DODGE (11101 NURSERYFIELD DR. JACKSONVILLE FL) AN

Mileage: 90,000

20150805CrashAIR BAGS

I ROLLED INTO THE WOMAN IN FRONT OF ME AND MY AIRBAGS DEPLOYED. THERE WAS NO DAMAGE TO EITHER CAR EXCEPT FOR THE AIRBAGS. THE DRIVER AIRBAG SMACKED ME IN THE FACE AND CHEST AND THUMB. I WAS ONLY GOING ABOUT 3 MPH BECAUSE I HAD STOPPED AND THE WOMAN IN FRONT OF ME HAD STOPPED AND WE WERE BOTH GOING FORWARD TO MERGE INTO TRAFFIC AT A REALLY SLOW SPEED. I ROLLED INTO HER AND A SECOND OR TWO LATER THE AIRBAG DEPLOYED. UPDATED 12/03/15*LJ *CN

Mileage: 142,000

20120314FireELECTRICAL SYSTEM

DODGE GRAND CARAVAN JUST WENT UP IN FLAMES WHILE DRIVING WITHIN MAYBE 5 MINUTES FIRE FIGHTERS CONTROL THE SITUATION BUT THE MOTOR ,BATTERY, EVERYTHING IN FRONT INSIDE HOOD JUST MELTED I REALLY NEED HELP I HAD JUST FINISHED PAYING IT WHEN THIS HAPPENED. I ATTRIBUTE THIS TO THE FAULTY ELECTRICAL RECALLS IT HAS AS WELL AS THE FUEL. HELP. AT LEAST I WANT A REPLACEMENT. *TR

20120314FireFUEL SYSTEM, GASOLINE

DODGE GRAND CARAVAN JUST WENT UP IN FLAMES WHILE DRIVING WITHIN MAYBE 5 MINUTES FIRE FIGHTERS CONTROL THE SITUATION BUT THE MOTOR ,BATTERY, EVERYTHING IN FRONT INSIDE HOOD JUST MELTED I REALLY NEED HELP I HAD JUST FINISHED PAYING IT WHEN THIS HAPPENED. I ATTRIBUTE THIS TO THE FAULTY ELECTRICAL RECALLS IT HAS AS WELL AS THE FUEL. HELP. AT LEAST I WANT A REPLACEMENT. *TR

20120314FireSUSPENSION

DODGE GRAND CARAVAN JUST WENT UP IN FLAMES WHILE DRIVING WITHIN MAYBE 5 MINUTES FIRE FIGHTERS CONTROL THE SITUATION BUT THE MOTOR ,BATTERY, EVERYTHING IN FRONT INSIDE HOOD JUST MELTED I REALLY NEED HELP I HAD JUST FINISHED PAYING IT WHEN THIS HAPPENED. I ATTRIBUTE THIS TO THE FAULTY ELECTRICAL RECALLS IT HAS AS WELL AS THE FUEL. HELP. AT LEAST I WANT A REPLACEMENT. *TR

20101227CrashAIR BAGS:FRONTAL

ON 12/25/2010 MY FAMILY AND I WAS DRIVING IN OUR 2002 DODGE GRAND CARAVAN SPORT, VIN # [XXX]. WE SLIDE ON ICE AND SNOW GOING DOWN A HILL AND AT ABOUT 35-40 MPH WE SMASHED INTO A TREE HEAD ON. BOTH AIRBAGS FAILED TO DEPLOY AND BOTH FRONT SEAT BELTS DID NOT LOCK. LUCKY NO BIG INJURIES. THE WHOLE FRONT END, METAL BAR, RADIATOR, HOOD AND FRAME WERE ALL DAMAGED. IF THE TREE WOULD HAVE BEEN ANY LARGER, WE WOULD HAVE HAD SERIOUS INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

Mileage: 124,000

20101227CrashAIR BAGS

ON 12/25/2010 MY FAMILY AND I WAS DRIVING IN OUR 2002 DODGE GRAND CARAVAN SPORT, VIN # [XXX]. WE SLIDE ON ICE AND SNOW GOING DOWN A HILL AND AT ABOUT 35-40 MPH WE SMASHED INTO A TREE HEAD ON. BOTH AIRBAGS FAILED TO DEPLOY AND BOTH FRONT SEAT BELTS DID NOT LOCK. LUCKY NO BIG INJURIES. THE WHOLE FRONT END, METAL BAR, RADIATOR, HOOD AND FRAME WERE ALL DAMAGED. IF THE TREE WOULD HAVE BEEN ANY LARGER, WE WOULD HAVE HAD SERIOUS INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

Mileage: 124,000

20101227CrashSEAT BELTS

ON 12/25/2010 MY FAMILY AND I WAS DRIVING IN OUR 2002 DODGE GRAND CARAVAN SPORT, VIN # [XXX]. WE SLIDE ON ICE AND SNOW GOING DOWN A HILL AND AT ABOUT 35-40 MPH WE SMASHED INTO A TREE HEAD ON. BOTH AIRBAGS FAILED TO DEPLOY AND BOTH FRONT SEAT BELTS DID NOT LOCK. LUCKY NO BIG INJURIES. THE WHOLE FRONT END, METAL BAR, RADIATOR, HOOD AND FRAME WERE ALL DAMAGED. IF THE TREE WOULD HAVE BEEN ANY LARGER, WE WOULD HAVE HAD SERIOUS INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

Mileage: 124,000

20100511FireELECTRICAL SYSTEM

WHILE GOING TO PICK MY CHILDREN UP FROM SCHOOL, THE WINDSHIELD WIPERS STARTED GOING OFF BY THEMSELVES AND THE RADIO STARTED CHANGING CHANNELS. THE VAN QUIT AND SMOKE BEGAN TO COME FROM OUT FROM UNDER THE HOOD. UPON OPENING THE HOOD, NOTICED A FIRE ON WIRES BELOW. FIRE WAS PUT OUT BUT CHILDREN WERE IN THE VAN. *TR

Mileage: 170,000

20090205CrashSERVICE BRAKES, HYDRAULIC

TRAVELING AT APPROXIMATELY 40 MPH BRAKES WERE APPLIED AND QUICKLY FAILED. RESULTED IN ACCIDENT. NOTICED FLUID LEAK IN THE ROAD WHERE BRAKES WERE APPLIED. *TR

Mileage: 65,000

20080707CrashSTEERING

POWER STEERING FAILED WHILE I WAS IN THE MIDDLE OF A TURN, PULLING ME INTO A PICKUP TRUCK AND "TOTALING" MY 2002 DODGE GRANDCARAVAN BEYOND INSURED RECOVERY. NOTE: I HAD POWER STEERING COOLING HOSE REPLACED AS INSTRUCTED IN 2004 RECALL. *TR

Mileage: 72,000

20080325FireELECTRICAL SYSTEM:WIRING

WHILE DRIVING I SMELLED SMOKE. I COULDN'T SEE WHERE IT WAS COMING FROM SO I CONTINUED DRIVING. THEN I SAW SMOKE COMING OUT FROM BEHIND THE PANEL ON THE PASSENGER SIDE REAR SLIDING DOOR. I THEN PULLED OVER TO SEE WHAT WAS GOING ON. I COULDN'T SEE A FIRE FROM INSIDE AND THE DOOR DIDN'T FEEL HOT. I WALKED AROUND TO THE OUTSIDE AND TOUCHED THE DOOR, WHICH WAS HOT. I THEN NOTICED BURN MARKS THROUGH THE PAINT. I WENT BACK INTO THE VAN AND PULLED PART OF THE PANEL AWAY AND SAW FLAMES INSIDE THE

20080325FireLATCHES/LOCKS/LINKAGES:DOORS:LATCH

WHILE DRIVING I SMELLED SMOKE. I COULDN'T SEE WHERE IT WAS COMING FROM SO I CONTINUED DRIVING. THEN I SAW SMOKE COMING OUT FROM BEHIND THE PANEL ON THE PASSENGER SIDE REAR SLIDING DOOR. I THEN PULLED OVER TO SEE WHAT WAS GOING ON. I COULDN'T SEE A FIRE FROM INSIDE AND THE DOOR DIDN'T FEEL HOT. I WALKED AROUND TO THE OUTSIDE AND TOUCHED THE DOOR, WHICH WAS HOT. I THEN NOTICED BURN MARKS THROUGH THE PAINT. I WENT BACK INTO THE VAN AND PULLED PART OF THE PANEL AWAY AND SAW FLAMES INSIDE THE

20080208FireFatalCHILD SEAT

ON NOVEMBER 28, 2007 MY 2 YEAR OLD SON, DYLAN FISHER DEPETRO LOST HIS LIFE, ALONG WITH 9 MONTH OLD AMELIA DEMEUSE, TO A MINIVAN FIRE THAT ALSO SERIOUSLY INJURED TWO OTHERS IN THE TOWN OF LUXEMBURG, WI. OUR SON'S SITTER RAN SOME ERRANDS FOR ANOTHER LITTLE GIRL'S 1ST BIRTHDAY. WHILE SHE WAS IN A HARDWARE STORE, PURCHASING DECORATIONS, THE MINIVAN, HOLDING FIVE CHILDREN (ALONG WITH MY SON) CAUGHT FIRE. THE CAUSE REMAINS UNDER INVESTIGATION. I HOLD NO ANGER TOWARDS SUE LALUZERNE, THE SITTER. SH

20080208FireFatalENGINE AND ENGINE COOLING

ON NOVEMBER 28, 2007 MY 2 YEAR OLD SON, DYLAN FISHER DEPETRO LOST HIS LIFE, ALONG WITH 9 MONTH OLD AMELIA DEMEUSE, TO A MINIVAN FIRE THAT ALSO SERIOUSLY INJURED TWO OTHERS IN THE TOWN OF LUXEMBURG, WI. OUR SON'S SITTER RAN SOME ERRANDS FOR ANOTHER LITTLE GIRL'S 1ST BIRTHDAY. WHILE SHE WAS IN A HARDWARE STORE, PURCHASING DECORATIONS, THE MINIVAN, HOLDING FIVE CHILDREN (ALONG WITH MY SON) CAUGHT FIRE. THE CAUSE REMAINS UNDER INVESTIGATION. I HOLD NO ANGER TOWARDS SUE LALUZERNE, THE SITTER. SH

20070521CrashAIR BAGS:FRONTAL

TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN ES. ON MAY 13, 2007, THE CONTACT'S VEHICLE WAS REAR ENDED, FORCING HER TO CRASH INTO ANOTHER VEHICLE AT 45 MPH. THE FRONT PASSENGER SIDE WAS SHOVED INTO THE OTHER VEHICLE. THE VEHICLE WAS DESTROYED. BOTH THE PASSENGER SIDE SEAT BELT AND AIR BAG FAILED. THE ENGINE SIZE AND PURCHASE DATE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 88,000.

Mileage: 88,000

20070521CrashSEAT BELTS:FRONT:RETRACTOR

TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN ES. ON MAY 13, 2007, THE CONTACT'S VEHICLE WAS REAR ENDED, FORCING HER TO CRASH INTO ANOTHER VEHICLE AT 45 MPH. THE FRONT PASSENGER SIDE WAS SHOVED INTO THE OTHER VEHICLE. THE VEHICLE WAS DESTROYED. BOTH THE PASSENGER SIDE SEAT BELT AND AIR BAG FAILED. THE ENGINE SIZE AND PURCHASE DATE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 88,000.

Mileage: 88,000

20060531CrashFireFUEL SYSTEM, GASOLINE

ON JULY 4, 2002 MY 2002 DODGE GRAND CARAVAN WAS INVOLVED IN A LOW SPEED ROLLOVER IN WHICH THE VEHICLE CAME TO REST UPSIDE DOWN. IN THE MINUTES FOLLOWING THE ROLLOVER THE VEHICLE CAUGHT ON FIRE AND BURNED COMPLETELY UP. MY WIFE AND 3 CHILDREN WERE TRAVELING IN THE VEHICLE WHEN THIS HAPPENED AND ALL 3 BY THE GRACE OF GOD WERE PULLED TO SAFETY BY PERSONS NEAR THE ACCIDENT. TWO MONTHS LATER I RECEIVED A RECALL ON THE VAN FROM THE DEALER INDICATING THERE WAS A RECALL ON THE FUEL SYSTEM TO REPLACE

Mileage: 6,000