2012 DODGE DURANGO

914 complaints filed with NHTSA.

914
Complaints
24
Crashes
43
Fires
19
Injuries
0
Deaths

NHTSA Safety Rating

4/5
Overall
4/5
Front Crash
5/5
Side Crash
3/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM337
ENGINE141
FUEL/PROPULSION SYSTEM89
SERVICE BRAKES70
STEERING40
POWER TRAIN36
UNKNOWN OR OTHER36
AIR BAGS28
VEHICLE SPEED CONTROL23
EXTERIOR LIGHTING19
ELECTRONIC STABILITY CONTROL (ESC)10
SEATS8
FUEL SYSTEM, GASOLINE7
INTERIOR LIGHTING7
ENGINE AND ENGINE COOLING6

Recalls (10)

11V48700029/09/2011

ENGINE AND ENGINE COOLING

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED W

15V87900028/12/2015

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior rec

15V11500027/02/2015

ELECTRICAL SYSTEM

Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped wit

17V57200018/09/2017

SERVICE BRAKES

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the

19V81300014/11/2019

ELECTRICAL SYSTEM

Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing th

17V43500010/07/2017

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 o

14V63400008/10/2014

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicle

14V10400004/03/2014

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal

14V39100002/07/2014

ELECTRICAL SYSTEM:WIRING

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is perf

14V15400001/04/2014

SERVICE BRAKES

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

Recent Complaints

20250617FireELECTRICAL SYSTEM

The contact owned a 2012 Dodge Durango. The contact stated that while the vehicle was parked, the contact opened the door and noticed that the interior of the vehicle was completely burned. The vehicle was unoccupied. The contact stated the exterior of the vehicle had no signs of fire. The vehicle was towed to the local tow yard. The vehicle was condemned as a total loss. In addition, the contact stated that prior to the failure, there was an unknown warning light illuminated. The manufacturer

Mileage: 186,488

20240815FireELECTRICAL SYSTEM

While driving our 2012 Dodge Durango in town, we noticed the battery warning light come on and a hot smell coming from the vehicle. We were not far from home so we limped it back home to the garage to see what was going on. When we lifted the hood, there was a very overwhelming burning smell, our alternator was literally glowing red hot, and there was smoke pouring out from around it. We quickly put out the fire and disconnected the battery. Afterwards, we had it towed to a repair shop where it

20230927AIR BAGS

Headrest exploded while I was driving. Hit me in the head. Gave me a concussion. Dealership says there is no recall. I have to pay out of pocket. This is a safety feature. I am not paying for the repairs.

20230927SEATS

Headrest exploded while I was driving. Hit me in the head. Gave me a concussion. Dealership says there is no recall. I have to pay out of pocket. This is a safety feature. I am not paying for the repairs.

20230104FireENGINE

While driving at various speeds, upon slowing down the vehicle stalled. This occurred 50+ times. This occurred while my family was in the vehicle on many occasions. Vehicle was serviced for fuel pump recall, however the stalling continued. My mechanic pointed out the ticking noise, referring to the manifold needing repair. Most recently, the car barely wanted to turn over. Struggling for almost 3 days, thankfully I just pulled into my driveway and turn the car off. Then something told me

20211202CrashAIR BAGS

Hard, front collision with deer, spun several times before rolling over a couple times down a small hill. Side air bags deployed but front did not deploy resulting in severer and additional driver injuries including but not limited to chest contusions, spleen hematoma and concussion. He was hospitalized and has a long road ahead. Car was totaled and towed. Insurance company has it now. They and responders are aware front air bags did not deploy. Consumer stated husband had severe injuries.

20210616CrashPOWER TRAIN

Lifter and limp mode problems. There is noise comming from engine. Took to shop and found out reason for noise and low power was lifters and is a very common problem. What brought the safety thing up is wife was in accident in March because couldn't get out of way quick enough. Had vehicle towed to shop from accident site and body repair. Thought was just a fluke and had damage repaired and noticed a ticking and power problems immediately after accident repair. Took to dodge dealer and foun

20210616CrashENGINE

Lifter and limp mode problems. There is noise comming from engine. Took to shop and found out reason for noise and low power was lifters and is a very common problem. What brought the safety thing up is wife was in accident in March because couldn't get out of way quick enough. Had vehicle towed to shop from accident site and body repair. Thought was just a fluke and had damage repaired and noticed a ticking and power problems immediately after accident repair. Took to dodge dealer and foun

20210406FireAIR BAGS

A FIRE STARTED IN THE BATTERY COMPARTMENT UNDER THE PASSENGER SEAT. WHILE THE CAR WAS PARKED IN THE GARGE AND TURNED OFF. NO ONE WAS IN THE VEHICLE. ABOUT 45 MINUTES AFTER THE FIRE WAS EXTINGUISHED, THE PASSENGER SEAT AIRBAG DEPLOYED.

Mileage: 107,000

20210406FireELECTRICAL SYSTEM

A FIRE STARTED IN THE BATTERY COMPARTMENT UNDER THE PASSENGER SEAT. WHILE THE CAR WAS PARKED IN THE GARGE AND TURNED OFF. NO ONE WAS IN THE VEHICLE. ABOUT 45 MINUTES AFTER THE FIRE WAS EXTINGUISHED, THE PASSENGER SEAT AIRBAG DEPLOYED.

Mileage: 107,000

20210212FireELECTRICAL SYSTEM

I HAD JUST MADE IT THROUGH AN INTERSECTION AND WAS A FEW MILES FROM HOME. SOMETHING SMELLED A LITTLE "HOT" EVEN THOUGH I DIDN'T HAVE THE RADIO, HEAT OR ANY EXTRA CONTROLS. SUDDENLY, ALL OF THE LIGHTS ON THE DASH BEGAN FLASHING AT ME AND I BEGAN LOSING POWER OF THE VEHICLE. I COULDN'T EVEN PUT MY WINDOWS UP. I PULLED TO THE SIDE AS FAST AS I COULD BEFORE LOSING ALL POWER, INCLUDING MY BLINKERS TO WARN OTHER CARS. I HAD TO CALL AAA FOR A TOW AND THEY HAD TO USE A BYPASS TO GET THE CAR IN NEUTRAL

Mileage: 156,000

20210113FireELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING 50 MPH, THE CHECK ENGINE AND BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT WAS ABLE TO PULL INTO A PARKING LOT BUT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND WHILE INSPECTING UNDER THE HOOD NOTICED THAT THE ALTERNATOR HAD CAUGHT ON FIRE. THE CONTACT CALLED THE FIRE AND POLICE DEPARTMENT BUT THE FIRE EXTINGUISHED ON ITS OWN BEFORE FIRE MARSHALS ARRIVED ON SCENE.

Mileage: 122,923

20201208CrashAIR BAGS

ON NOV 28 2020 I WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT IN MY 2012 DODGE DURANGO. I WAS TRAVELING ABOUT 45 MPH ON A DRY 2 WAY ROAD, WHEN ANOTHER VEHICLE PULLED OUT IN FRONT OF ME AND I WAS UNABLE TO AVOID A COLLISION. THE ACCIDENT WAS BAD ENOUGH TO FLIP THE OTHER VEHICLE AND CAUSE THEIR AIRBAGS TO DEPLOY BUT THE AIRBAGS IN MY VEHICLE DID NOT DEPLOY. THIS CAUSED ME AND MY PASSENGER TO HAVE NO PROTECTION, OTHER THAN THE SAFETY RESTRAINTS. BOTH HAVE SUFFERED HEAD, NECK AND BACK INJURIES. IN THIS

Mileage: 130,000

20201026SEATS

AS DRIVING DOWN THE ROAD MY PASSENGER SIDE HEADREST DEPLOYED INTO THE BACK OF MY PASSENGER'S HEAD.*DT CONSUMER HAD A WHIPLASH. DEALER WAS CONTACTED.*JB

Mileage: 287,815

20200810FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE THE WARNING MESSAGE DISPLAYED INDICATING A FAILURE WITH THE BATTERY AND SMOKE WAS PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT INDICATED THE HOOD OF THE VEHICLE BECAME EXTREMELY HOT TO THE TOUCH DURING THE INCIDENT AND ALL ELECTRONICS TO THE VEHICLE SEIZED TO OPERATE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BATTERY AND ALTERNATOR WAS FAULTY AND NEE

Mileage: 104,000

20200725FireELECTRICAL SYSTEM

I WAS TRAVELING AT A SPEED OF 55 BRAKING TO MAKE A RIGHT TURN AND I EXPERIENCED SUDDEN ALTERNATOR FAILURE, THE BATTERY LIGHT CAME UP ON DASH FOLLOWED BY RADIO SHUTTING OFF THEN ALL THE LIGHT CAME ON AS A LOSS OF POWER AND VECHILE STALLING, WASN'T ABLE TO START THE CAR OR JUMP IT OFF DRAINED MY BATTERY, WITH SMOKE AND A SMELL AS IF WIRE WAS BURNING HAD TO HAVE IT TOWED CAUSE WASN'T DRIVABLE AND WOULDN'T GO IN GEAR, CONTACTED FCA WAS TOLD TO TAKE IT TO NEAREST DEALERSHIP FOR REPAIRS UNDER T36 RECA

Mileage: 178,000

20200725FireELECTRICAL SYSTEM

MY VECHILE DID EVERYTHING UNDER THE T36 RECALL AND DEALERSHIP IS TRYING TO STICK ME WITH THE REPAIR BILL AFTER FAC TOLD TO TAKE MY VECHILE IN DUE TO T36 RECALL REPAIRS SAYING MY VIN DOESN'T FALL UNDER THE RECALL ON A 2012 DODGE DURANGO CITADEL UT EXPERIENCE EVERYTHING IN THE RECALL I JUST PURCHASED THE VECHILE NOT EVEN A YEAR AGO

Mileage: 178,000

20200312CrashAIR BAGS

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE HER DAUGHTER WAS DRIVING AT 45 MPH, THE VEHICLE IN FRONT MADE A SUDDEN STOP, AS A RESULT THE DAUGHTER WAS UNABLE TO BRAKE IN TIME TO AFFORD A REAR END COLLISION. THE DRIVER AND PASSENGER FRONTAL AIR BAGS FAILED TO DEPLOY. CAUSING THE DRIVER TO RECEIVE CHEST CONTUSION WHILE THE CONTACT THE FRONT SEAT PASSENGER SUSTAINED A WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT THE VEHICLE SUSTAINED EXTREME FRONT END

Mileage: 155,000

20190305FireELECTRICAL SYSTEM

WHILE I WAS DRIVING IN THE STREET I SAW SOME WHITE SMOKE COMING OUT FROM THE HOOD I PARKED AND OPEN THE HOOD AND NOTICE THAT IN BACK OF THE ENGINE THERE WAS A FIRE. LUCKILY I CAUGHT ON TIME AND I WAS ABLE TO STOP IT BUT SOME OF THE WIRES GOT ALL BURNED UP.

Mileage: 5

20190226FireSTRUCTURE:BODY

WHILE DRIVING DOWN A 2 LANE HIGHWAY THE VEHICLE LOST POWER AND ONCE PULLED OVER ON THE SHOULDER WE NOTICED A FUNNY SMELL AND FLAMES COMING UNDER THE HOOD. THE CAR BURNED UP AND ITS TOTALLED. LUCKILY NOONE IS HURT. *DT PHOTOS ATTACHED *JB

Mileage: 110,000