2011 DODGE DURANGO

1179 complaints filed with NHTSA.

1179
Complaints
29
Crashes
82
Fires
14
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
Not Rated/5
Front Crash
Not Rated/5
Side Crash
Not Rated/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM492
ENGINE177
FUEL/PROPULSION SYSTEM119
SERVICE BRAKES78
POWER TRAIN50
UNKNOWN OR OTHER50
STEERING27
AIR BAGS21
ELECTRONIC STABILITY CONTROL (ESC)21
VEHICLE SPEED CONTROL18
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR18
EXTERIOR LIGHTING16
FUEL SYSTEM, GASOLINE12
INTERIOR LIGHTING12
VISIBILITY/WIPER8

Recalls (8)

15V87900028/12/2015

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior rec

17V57200018/09/2017

SERVICE BRAKES

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the

19V81300014/11/2019

ELECTRICAL SYSTEM

Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing th

17V43500010/07/2017

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 o

14V63400008/10/2014

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicle

14V53000004/09/2014

ELECTRICAL SYSTEM

Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module

14V39100002/07/2014

ELECTRICAL SYSTEM:WIRING

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is perf

14V15400001/04/2014

SERVICE BRAKES

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

Recent Complaints

20250126CrashSTEERING

I was in a blizzard a few days ago on the freeway & got caught in a ditch, but thankfully got out. I wasn’t going that fast & couldn’t due to not being able to see through the snow well so I can drive safely. In order not to crash because there were semi trucks around, I had to whip the steering wheel along with the weight of the car on the snow in order not to crash due to the car being big & it was sliding pretty heavy & somehow a couple things went out of wack after turning my steering wh

20250126CrashENGINE

I was in a blizzard a few days ago on the freeway & got caught in a ditch, but thankfully got out. I wasn’t going that fast & couldn’t due to not being able to see through the snow well so I can drive safely. In order not to crash because there were semi trucks around, I had to whip the steering wheel along with the weight of the car on the snow in order not to crash due to the car being big & it was sliding pretty heavy & somehow a couple things went out of wack after turning my steering wh

20250126CrashSUSPENSION

I was in a blizzard a few days ago on the freeway & got caught in a ditch, but thankfully got out. I wasn’t going that fast & couldn’t due to not being able to see through the snow well so I can drive safely. In order not to crash because there were semi trucks around, I had to whip the steering wheel along with the weight of the car on the snow in order not to crash due to the car being big & it was sliding pretty heavy & somehow a couple things went out of wack after turning my steering wh

20240828FireELECTRICAL SYSTEM

The contact owns a 2011 Dodge Durango. The contact stated while exiting her residential driveway, driving at an undisclosed speed, the contact stated that several warning lights illuminated. The contact stated that she heard a noise that came from the engine compartment. The contact stopped the vehicle. The contact exited the vehicle to perform an inspection under the hood. The contact stated that when the hood was raised, the contact noticed smoke and fire. The contact immediately closed the

Mileage: 210,000

20240611FireELECTRICAL SYSTEM

The contact owns a 2011 Dodge Durango. The contact stated that while driving at 20 MPH, the vehicle lost motive power. The contact's wife detected an abnormally strong smoke odor inside the vehicle. The windshield wipers were inadvertently activated, and the instrument panel flickered. The battery warning light was illuminated. The contact pulled over and noticed smoke coming from underneath the hood. The contact, his wife, and his mother-in-law were able to exit the vehicle safely. No injuries

Mileage: 230,000

20230915FireUNKNOWN OR OTHER

The alternator suddenly failed with no warning lights or lamps indicating a problem. I was driving when the car suddenly stalled and I managed to get home . Heavy smoke was coming from under the hood and when I raised the hood heavy smoke was coming up out of the alternator and I could smell burning wires. I had it towed to Elder Dodge and they confirmed that the alternator was burnt out and it fried the PCM and other electrical components. The safety issue was it could've caught the whole engin

20230905FireENGINE

The contact owns a 2011 Dodge Durango. The contact stated that while the vehicle was parked in the driveway, the contact heard an abnormal sound coming from the vehicle and became aware there was smoke coming from under the hood. No warning light was illuminated. The contact opened the hood and saw that there were flames coming out of the alternator. The contact stated that her husband blew on the alternator and was able to extinguish the fire. The vehicle had not been diagnosed or repaired by a

Mileage: 106,000

20230831FirePOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

The contact owns a 2011 Dodge Durango. The contact stated that while driving at approximately 40 MPH the vehicle lost drive power. The contact stated that the vehicle then stalled and was not able to restart. The contact observed smoke emanating from the engine compartment. The contact stated that the fire was extinguished. The vehicle was restarted the vehicle caught fire. The vehicle was towed to a dealer where it was diagnosed that the alternator, PCM, and battery needed to be replaced. The v

Mileage: 173,529

20230503FireENGINE

The contact owns a 2011 Dodge Durango. The contact stated after driving at approximately 40 mph approximately three miles the vehicle was parked. The contact stated there was a burning odor present. The contact was informed that the vehicle was smoking. The contact witnessed smoke emanating from the engine compartment and opened the hood. The contact observed fire emanating from the engine compartment. The fire was extinguished with a fire extinguisher borrowed from a nearby service station. The

Mileage: 12,000

20220928CrashAIR BAGS

Durango was T-boned on driver's side. Durango was turning left into a parking lot from a county road. Tahoe was going 50-55+mph in the same lane and direction as Durango. Durango put on left turn signal, slowed down to ~10mph, and turned left towards parking lot. At the same time, Tahoe sped up behind Durango, Tahoe tried to pass Durango on the left. Tahoe collided with left side of Durango, pushing it 30+ feet into the ditch. Tahoe drivers airbag deployed. No airbags deployed in the Durango. Th

20220420CrashAIR BAGS

Rear-ended into another vehicle. Car resisted braking

20220420CrashSERVICE BRAKES

Rear-ended into another vehicle. Car resisted braking

20220420CrashFUEL/PROPULSION SYSTEM

Rear-ended into another vehicle. Car resisted braking

20220301FireELECTRICAL SYSTEM

The contact owns a 2011 Dodge Durango. The contact stated that while driving at 45 MPH, the contact noticed smoke coming from above the driver’s side sun visor. The contact lowered the sun visor and saw red coals and black smoke coming from the headliner. The contact pulled into a parking lot to get water to extinguish the fire. Upon returning to the vehicle the contact saw flames coming from inside the vehicle. The emergency services were contacted and notified of the fire. The fire departmen

Mileage: 181,000

20210910FireELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

The contact owns a 2011 Dodge Durango. The contact stated while his wife was driving at 45-55 MPH in the rain, the instrument panel lights, the interior and exterior lights of the vehicle inadvertently turned off. The contact also stated the defroster failed to work and the windows were foggy. There were no warning lights illuminated. The contact stated his wife was able to drive to their residence as it was 1 mile away. The dealer was made aware of the failure and advised that the contact would

Mileage: 130,000

20210910FireELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR:INTEGRATED STARTER(OTHER THAN PROPULSION)

The contact owns a 2011 Dodge Durango. The contact stated while his wife was driving at 45-55 MPH in the rain, the instrument panel lights, the interior and exterior lights of the vehicle inadvertently turned off. The contact also stated the defroster failed to work and the windows were foggy. There were no warning lights illuminated. The contact stated his wife was able to drive to their residence as it was 1 mile away. The dealer was made aware of the failure and advised that the contact would

Mileage: 130,000

20210910FireELECTRICAL SYSTEM:12V/24V/48V BATTERY

The contact owns a 2011 Dodge Durango. The contact stated while his wife was driving at 45-55 MPH in the rain, the instrument panel lights, the interior and exterior lights of the vehicle inadvertently turned off. The contact also stated the defroster failed to work and the windows were foggy. There were no warning lights illuminated. The contact stated his wife was able to drive to their residence as it was 1 mile away. The dealer was made aware of the failure and advised that the contact would

Mileage: 130,000

20210805FireELECTRICAL SYSTEM

My stock alternator caught fire, and made my car completely lock up and shut down while I was driving. Upon further diagnosis my PCM was affected. There was a recall for that exact issue and in the year my vehicle was manufactured, yet my car VIN is not included! It’s the same issue from the recall

20210805FirePOWER TRAIN

My stock alternator caught fire, and made my car completely lock up and shut down while I was driving. Upon further diagnosis my PCM was affected. There was a recall for that exact issue and in the year my vehicle was manufactured, yet my car VIN is not included! It’s the same issue from the recall

20200522FireELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHEN STARTING THE IGNITION, MULTIPLE WARNING LIGHTS WERE ILLUMINATED AND SMOKE WAS SEEN EXITING FROM UNDER THE HOOD. THE CONTACT STATED THAT THE PUSH TO START BUTTON WAS DEPRESSED SEVERAL TIMES TO TURN THE ENGINE OFF AND ALL ELECTRICAL FUNCTIONS WERE DISABLED. THE CONTACT STATED THAT HER HUSBAND INSPECTED THE ENGINE AND DISCOVERED THAT THE ALTERNATOR HAD BURNT. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT CALLED LITHIA CHRYSLER JEEP

Mileage: 127,000