2002 DODGE DURANGO

556 complaints filed with NHTSA.

556
Complaints
44
Crashes
15
Fires
48
Injuries
3
Deaths

Complaints by Component

ComponentCount
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT76
ELECTRICAL SYSTEM44
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT30
POWER TRAIN28
SUSPENSION25
ENGINE AND ENGINE COOLING23
POWER TRAIN:AUTOMATIC TRANSMISSION20
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP18
SUSPENSION:FRONT17
STEERING17
ENGINE AND ENGINE COOLING:ENGINE14
SERVICE BRAKES, HYDRAULIC13
UNKNOWN OR OTHER11
SERVICE BRAKES10
ENGINE10

Recalls (6)

04V59600021/12/2004

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOI

08E06400020/10/2008

SUSPENSION:FRONT:HUB

SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEE

06E02400015/03/2006

ENGINE AND ENGINE COOLING

CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999,

06V33900007/09/2006

ELECTRICAL SYSTEM

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.

04V21600005/05/2004

VISIBILITY:WINDSHIELD WIPER/WASHER

ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS OF FRONT WINDSHIELD WIPING CAPABILITY.

07V55500004/12/2007

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY

Recent Complaints

20201126FireENGINE

WHEN DRIVING TO THE STORE I SHUT VEHICLE OFF AND WENT IN . WHEN I CAME OUT I CRANKED IT OVER AND IT STARTERED AND THEN CAUGHT ON FIRE BY FIREWALL AND WAS INGOLFED IN FLAMES

Mileage: 180,000

20171218SEAT BELTS

DRIVER AND FRONT PASSENGER SEATS SLIDE BACK AND FORTH IN AN UNCONTROLLABLE MANNER WITH ACCELERATION, BRAKE AND TURNS. SEAT BELTS DO NOT ENGAGE TO LIMIT FORWARD/SIDE MOVEMENT OF HUMAN BODY. SEAT SLIDING/MOVEMENT HAS ENOUGH FORCE TO CAUSE INTERRUPTION OF CONTACT WITH VEHICLE'S GAS/BRAKE PEDALS. FORCEFUL FORWARD MOTION OF SLIDING SEAT HAS ENOUGH MOMENTUM ON DRIVER'S SIDE TO CAUSE HUMAN IMPACT ON THE STEERING WHEEL WHEN A HARD STOP/BRAKE ENGAGED. PASSENGER SIDE SEAT SLIDES WITH ENOUGH FORCE TO CA

Mileage: 124,668

20171218SEATS

DRIVER AND FRONT PASSENGER SEATS SLIDE BACK AND FORTH IN AN UNCONTROLLABLE MANNER WITH ACCELERATION, BRAKE AND TURNS. SEAT BELTS DO NOT ENGAGE TO LIMIT FORWARD/SIDE MOVEMENT OF HUMAN BODY. SEAT SLIDING/MOVEMENT HAS ENOUGH FORCE TO CAUSE INTERRUPTION OF CONTACT WITH VEHICLE'S GAS/BRAKE PEDALS. FORCEFUL FORWARD MOTION OF SLIDING SEAT HAS ENOUGH MOMENTUM ON DRIVER'S SIDE TO CAUSE HUMAN IMPACT ON THE STEERING WHEEL WHEN A HARD STOP/BRAKE ENGAGED. PASSENGER SIDE SEAT SLIDES WITH ENOUGH FORCE TO CA

Mileage: 124,668

20170204FireELECTRICAL SYSTEM

DASH AND UNDER NEATH AND STEERING COLUNM AND SPEED CLUSTER CAUGHT FIRE TODAY.TRUCK WAS PARKED AND RUNNING.

Mileage: 65,000

20170204FireUNKNOWN OR OTHER

DASH AND UNDER NEATH AND STEERING COLUNM AND SPEED CLUSTER CAUGHT FIRE TODAY.TRUCK WAS PARKED AND RUNNING.

Mileage: 65,000

20161216CrashAIR BAGS

I WAS INVOLVED IN AN ACCIDENT WHERE I HIT THE VEHICLE IN FRONT OF ME TRAVWLLING APPX 45-50 MILES AN HOUR. AIR BAGS DID NOT DEPLOY.

Mileage: 185,000

20160725FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT ENTERED THE VEHICLE AND NOTICED THAT THERE WAS EVIDENCE OF AN ELECTRICAL FIRE. THERE WERE NO FLAMES VISIBLE; HOWEVER, EXCESSIVE SMOKE EMITTED INSIDE THE VEHICLE. THE HEADLINER AND FRONT BENCH SEAT WERE BURNED. IN ADDITION, THE FLOOR MOUNTED CUP HOLDER, HEATER, AND AIR CONDITIONER CONTROL DEVICES MELTED. ALL THE WINDOWS AND THE INTERIOR OF THE VEHICLE WERE COVERED WITH HEAVY SOOT. THE CONTACT MENTIONED THAT THE WIRES COMING FROM THE CONNECTOR

Mileage: 236,000

20140913CrashSERVICE BRAKES

THE VEHICLE STARTED TO SWERVE INTO THE OTHER LANE ON THE HIGHWAY, AND AS I ATTEMPTED TO REGAIN CONTROL WITH BOTH HANDS FIRMLY ON THE WHEEL, AND GENTLE STEERING, I FOUND I STILL HAD NO ABSOLUTELY NO CONTROL WITH THE STEERING, IT WAS COMPLETELY LOOSE IT WAS DISCONNECTED. AT THAT SAME TIME, I WENT FOR MY BRAKES, ONLY TO FIND THEY ALL OF A SUDDEN WERE NOT FUNCTIONING EITHER. THE VEHICLE EVENTUALLY SWERVED INTO THE FENCE OF TO THE SIDE OF THE FREEWAY, THEN THE VEHICLE TO FLIP TWO TIMES. *TR

20140913CrashSTEERING

THE VEHICLE STARTED TO SWERVE INTO THE OTHER LANE ON THE HIGHWAY, AND AS I ATTEMPTED TO REGAIN CONTROL WITH BOTH HANDS FIRMLY ON THE WHEEL, AND GENTLE STEERING, I FOUND I STILL HAD NO ABSOLUTELY NO CONTROL WITH THE STEERING, IT WAS COMPLETELY LOOSE IT WAS DISCONNECTED. AT THAT SAME TIME, I WENT FOR MY BRAKES, ONLY TO FIND THEY ALL OF A SUDDEN WERE NOT FUNCTIONING EITHER. THE VEHICLE EVENTUALLY SWERVED INTO THE FENCE OF TO THE SIDE OF THE FREEWAY, THEN THE VEHICLE TO FLIP TWO TIMES. *TR

20140913CrashELECTRONIC STABILITY CONTROL (ESC)

THE VEHICLE STARTED TO SWERVE INTO THE OTHER LANE ON THE HIGHWAY, AND AS I ATTEMPTED TO REGAIN CONTROL WITH BOTH HANDS FIRMLY ON THE WHEEL, AND GENTLE STEERING, I FOUND I STILL HAD NO ABSOLUTELY NO CONTROL WITH THE STEERING, IT WAS COMPLETELY LOOSE IT WAS DISCONNECTED. AT THAT SAME TIME, I WENT FOR MY BRAKES, ONLY TO FIND THEY ALL OF A SUDDEN WERE NOT FUNCTIONING EITHER. THE VEHICLE EVENTUALLY SWERVED INTO THE FENCE OF TO THE SIDE OF THE FREEWAY, THEN THE VEHICLE TO FLIP TWO TIMES. *TR

20140602CrashFatalAIR BAGS

TL* THE CONTACT OWNS 2002 DODGE DURANGO. THE CONTACT STATED THAT AFTER BEING IN A CRASH AT 80 MPH, THE AIRBAGS DID NOT DEPLOY UNTIL AFTER THE VEHICLE ROLLED OVER. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THERE WAS ONE INJURY AND TWO FATALITIES AS A RESULT OF THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.

Mileage: 140,000

20120127FirePOWER TRAIN

TRANSMISSION AND POWER TRAIN BROKE. PIECES OF IT WERE LATER FOUND ON THE ROAD. TRANSMISSION MELTED AND CAUGHT FIRE, AND LATER THE WHOLE VEHICLE WAS ENGULFED IN FLAMES AND SMOKE. BY THE TIME FIREFIGHTERS HAD ARRIVED , THE WHOLE VEHICLE FRONT WAS BURNT DOWN. THE VEHICLE WAS TOTALED. *TR

Mileage: 120,060

20120122CrashENGINE AND ENGINE COOLING

I WAS COMING DOWN A DRIVEWAY FROM A STORE AND I ATTEMPTED TO STOP BEHIND ANOTHER VEHICLE WHEN I APPLIED MY BRAKES AND MY DURANGO LUNGED FORWARD TOWARDS THE OTHER VEHICLE AND IT DID IT TWICE BUT THE SECOND TIME I HAD BOTH MY FEET ON THE BRAKES AND I HIT THE OTHER VEHICLE.I HAVE NEW TIRES AND BRAKES AND ALSO THE PAVEMENT WAS WET BUT IT DID NOT SLIDE. IT WAS LIKE THE ACCELERATOR STUCK OR SOMETHING. MY WORRY IS THAT I COULD HIT A PEDESTRIAN NEXT TIME THIS HAPPENS. I HAD NO DAMAGE TO MY DURANGO BUT

Mileage: 102,000

20111224FireENGINE AND ENGINE COOLING

WHILE DRIVING A BURNING ODOR COULD BE DETECTED FROM INSIDE THE CABIN. SO I PULLED OVER TO CHECK THE ENGINE AND NO IMMEDIATE PROBLEM COULD BE SEEN. AFTER DRIVING FOR TWO BLOCKS I NOTICE THAT THE ODOR WAS GETTING STRONGER AND SMOKE WAS COMING FROM THE ENGINE. I PULLED OVER ONCE MORE OPEN THE HOOD. UPON FURTHER INSPECTION I NOTICE FLAME AT THE FIRE WALL WITHIN SECONDS THE WHOLE ENGINE COVERED IN FLAMES. *TR

Mileage: 140,500

20110318CrashSUSPENSION:REAR

REAR LEFT AXEL FELL OFF MY DODGE DURANGO AND CAUSED AN ACCIDENT. I WAS TRYING TO GET CHRYSLER TO GIVE ME A COPY OF THE INSPECTION THAT WAS DONE BY A INSPECTOR HIRED BY AND WAS DENIED. THIS MODEL OF SUV HAS HAD WHEEL PROBLEMS IN THE PAST AND I WANTED TO BE SURE IT WAS NOT A DEFECT. I WAS TOLD THE INFORMATION IS PROPRIETARY AND I WOULD LEGAL DOCUMENTATION TO GET THE INSPECTORS REPORT. THE CASE #"S ARE: [XXX] AND [XXX]. I ALSO SAVED ALL EMAILS REGARDING THIS PROBLEM. I CAN EMAIL THEM TO YOU OR MAIL

Mileage: 98,000

20100420CrashSERVICE BRAKES, HYDRAULIC

I WAS IN AN ACCIDENT BECAUSE THE 2002 DODGE DURANGO'S BRAKES DID NOT WORK AND THE ABS AND BRAKE LIGHT CAME ON. THIS WAS THE SCARIEST THING I HAVE EVER EXPERIENCED. I HAVE HAD IT CHECKED BY AUTO ZONE, DODGE DEALER, LOCAL MECHANIC...AND NO ANSWERS. THE BRAKES LITERALLY WENT TO THE FLOOR. I HAVE 3 CHILDREN AND HAVE NO OTHER CHOICE BUT TO DRIVE THIS DEATH TRAP. I HAVE ALSO HAD PROBLEMS WITH THE BALL JOINTS/ ELECTRICAL ISSUES. I HAD THE ABS FUSE PULLED, BUT NOT SURE IF THIS IS A SOLUTION. HAS THERE B

20100420CrashSUSPENSION

I WAS IN AN ACCIDENT BECAUSE THE 2002 DODGE DURANGO'S BRAKES DID NOT WORK AND THE ABS AND BRAKE LIGHT CAME ON. THIS WAS THE SCARIEST THING I HAVE EVER EXPERIENCED. I HAVE HAD IT CHECKED BY AUTO ZONE, DODGE DEALER, LOCAL MECHANIC...AND NO ANSWERS. THE BRAKES LITERALLY WENT TO THE FLOOR. I HAVE 3 CHILDREN AND HAVE NO OTHER CHOICE BUT TO DRIVE THIS DEATH TRAP. I HAVE ALSO HAD PROBLEMS WITH THE BALL JOINTS/ ELECTRICAL ISSUES. I HAD THE ABS FUSE PULLED, BUT NOT SURE IF THIS IS A SOLUTION. HAS THERE B

20100420CrashELECTRICAL SYSTEM

I WAS IN AN ACCIDENT BECAUSE THE 2002 DODGE DURANGO'S BRAKES DID NOT WORK AND THE ABS AND BRAKE LIGHT CAME ON. THIS WAS THE SCARIEST THING I HAVE EVER EXPERIENCED. I HAVE HAD IT CHECKED BY AUTO ZONE, DODGE DEALER, LOCAL MECHANIC...AND NO ANSWERS. THE BRAKES LITERALLY WENT TO THE FLOOR. I HAVE 3 CHILDREN AND HAVE NO OTHER CHOICE BUT TO DRIVE THIS DEATH TRAP. I HAVE ALSO HAD PROBLEMS WITH THE BALL JOINTS/ ELECTRICAL ISSUES. I HAD THE ABS FUSE PULLED, BUT NOT SURE IF THIS IS A SOLUTION. HAS THERE B

20080726CrashWHEELS

THE FRONT RIGHT WHEEL DETACHED FROM OUR 2002 DODGE DURANGO. STEERING WAS THEN UNRESPONSIVE. WE COLLIDED WITH CENTER CEMENT WALL AND OVERTURNED 2-3 TIMES. *TR

Mileage: 58,000

20080716CrashAIR BAGS

I WAS DRIVING MY 2002 DODGE DURANGO WHEN I STRUCK THE REAR OF ANOTHER VEHICLE WHO WAS SITTING IN MY LANE ( A NON-TURNING LANE) NEITHER DRIVER OR PASSENGER AIRBAG DEPLOYED. *TR