1999 DODGE DURANGO

3172 complaints filed with NHTSA.

3172
Complaints
153
Crashes
36
Fires
212
Injuries
100
Deaths

Complaints by Component

ComponentCount
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT824
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT552
ELECTRICAL SYSTEM143
ENGINE AND ENGINE COOLING101
ENGINE AND ENGINE COOLING:ENGINE92
STEERING:LINKAGES:TIE ROD ASSEMBLY87
SUSPENSION73
SUSPENSION:FRONT72
POWER TRAIN:AUTOMATIC TRANSMISSION71
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP68
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE66
STEERING47
SUSPENSION:FRONT:CONTROL ARM42
AIR BAGS:FRONTAL39
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS35

Recent Complaints

20191204CrashFireELECTRICAL SYSTEM

HELLO MY NAME IS [XXX] I BROUGHT THIS SUV 12/3/2019 .THE GUY I BOUGHT THIS SUV FROM HE TOLD ME THERE'S AN ELECTRICAL ISSUE WITH THE BATTERY TO THE TRANSMISSION I FOUND THERE WAS SEVERAL THINGS WRONG WITH IT THE STEERING WHEEL IS LOOSE. NEED A TUNE-UP OH WHEN I GOT HOME THE CAR STARTS SMOKING INSIDE THEN THE OUTSIDE THAT'S HOW IT CAUGHT ON FIRE UNDERNEATH TO THE FIREWALL I THINK NOT SURE PLEASE HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *T

Mileage: 22,300

20191204CrashFireFUEL/PROPULSION SYSTEM

HELLO MY NAME IS [XXX] I BROUGHT THIS SUV 12/3/2019 .THE GUY I BOUGHT THIS SUV FROM HE TOLD ME THERE'S AN ELECTRICAL ISSUE WITH THE BATTERY TO THE TRANSMISSION I FOUND THERE WAS SEVERAL THINGS WRONG WITH IT THE STEERING WHEEL IS LOOSE. NEED A TUNE-UP OH WHEN I GOT HOME THE CAR STARTS SMOKING INSIDE THEN THE OUTSIDE THAT'S HOW IT CAUGHT ON FIRE UNDERNEATH TO THE FIREWALL I THINK NOT SURE PLEASE HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *T

Mileage: 22,300

20191204CrashFireSTEERING

HELLO MY NAME IS [XXX] I BROUGHT THIS SUV 12/3/2019 .THE GUY I BOUGHT THIS SUV FROM HE TOLD ME THERE'S AN ELECTRICAL ISSUE WITH THE BATTERY TO THE TRANSMISSION I FOUND THERE WAS SEVERAL THINGS WRONG WITH IT THE STEERING WHEEL IS LOOSE. NEED A TUNE-UP OH WHEN I GOT HOME THE CAR STARTS SMOKING INSIDE THEN THE OUTSIDE THAT'S HOW IT CAUGHT ON FIRE UNDERNEATH TO THE FIREWALL I THINK NOT SURE PLEASE HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *T

Mileage: 22,300

20170919FireUNKNOWN OR OTHER

0943

20150527CrashSTRUCTURE:BODY

I WAS DRIVING THROUGH A STOP LIGHT PROB AROUND 15 MPH SPEEDING UP TO 30 WHEN A VAN GOING 30 RAN THE RED LIGHT, STRUCK ME ON THE SIDE OF MY DURANGO, SPUN US AROUND AND WE WERE HIT HEAD ON BY THE VAN WHICH PUSHED US BACK INTO A LIGHT POLE. THE AIR BAGS DID NOT DEPLOY I HAVE A PERMANANT DENT IN MY HEAD FROM HITTING THE STEERING WHEEL

20150527CrashENGINE

I WAS DRIVING THROUGH A STOP LIGHT PROB AROUND 15 MPH SPEEDING UP TO 30 WHEN A VAN GOING 30 RAN THE RED LIGHT, STRUCK ME ON THE SIDE OF MY DURANGO, SPUN US AROUND AND WE WERE HIT HEAD ON BY THE VAN WHICH PUSHED US BACK INTO A LIGHT POLE. THE AIR BAGS DID NOT DEPLOY I HAVE A PERMANANT DENT IN MY HEAD FROM HITTING THE STEERING WHEEL

20150527CrashSEATS

I WAS DRIVING THROUGH A STOP LIGHT PROB AROUND 15 MPH SPEEDING UP TO 30 WHEN A VAN GOING 30 RAN THE RED LIGHT, STRUCK ME ON THE SIDE OF MY DURANGO, SPUN US AROUND AND WE WERE HIT HEAD ON BY THE VAN WHICH PUSHED US BACK INTO A LIGHT POLE. THE AIR BAGS DID NOT DEPLOY I HAVE A PERMANANT DENT IN MY HEAD FROM HITTING THE STEERING WHEEL

20140808FireENGINE

MY SON WAS DRIVING ON A ROAD IN FL AT 45 MPH WHEN THE ENGINE JUST CUT-OFF. HE MANAGED TO GET IT TO THE SIDE OF THE ROAD. HE WAITED ABOUT 15 MINUTES AND IT STARTED UP SO HE DROVE ON. THE NEXT DAY HE WAS RETURNING FROM CLASS AND HE HEARD AN UNUSUAL NOISE FROM THE ENGINE. HE MANAGED TO GET IT INTO A PARKING SPOT AND THEN HE SAW SMOKE COMING OUT FROM UNDER THE HOOD. HIS CAR ENGINE WAS ON FIRE. HE TRIED TO GET IT OUT WITH A FIRE EXTINGUISHER, BUT IN THE END THE FIRE DEPARTMENT HAD TO PUT IT OUT.

Mileage: 140,000

20130307FireSTRUCTURE:BODY

TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE IGNITION, A LOUD TICKING NOISE WAS HEARD OUTSIDE OF THE VEHICLE AND SMOKE EMITTED FROM THE AIR VENTS. THE CONTACT INSPECTED UNDERNEATH THE HOOD AND DETECTED THAT THE TICKING NOISE ORIGINATED FROM THE ENGINE COMPARTMENT. IN ADDITION, THE EXTERIOR OF THE VEHICLE EXHIBITED SEVERE RUST SPOTS AND SUBSTANTIAL CRACKS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY WERE UNABLE TO LOCATE THE PRO

Mileage: 114,000

20130307FireENGINE

TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE IGNITION, A LOUD TICKING NOISE WAS HEARD OUTSIDE OF THE VEHICLE AND SMOKE EMITTED FROM THE AIR VENTS. THE CONTACT INSPECTED UNDERNEATH THE HOOD AND DETECTED THAT THE TICKING NOISE ORIGINATED FROM THE ENGINE COMPARTMENT. IN ADDITION, THE EXTERIOR OF THE VEHICLE EXHIBITED SEVERE RUST SPOTS AND SUBSTANTIAL CRACKS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY WERE UNABLE TO LOCATE THE PRO

Mileage: 114,000

20121023CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT WHILE TRAVELING 3 MPH HE ATTEMPTED TO APPLY THE BRAKES BUT TO NO AVAIL. THE CONTACT THEN CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE BRAKE LINES HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNAVAILABLE.

20110801CrashENGINE AND ENGINE COOLING:ENGINE

1999 DODGE DURANGO---WHILE OUT DRIVING DURING THE HOTTER MONTHS, THE TRUCK WOULD JUST SHUT DOWN WHILE I WAS DRIVING. THE BRAKES STOPPED WORKING, THE STEERING WHEEL STOPPED WORKING AND THE ODOMETER READ "NO BUS". WHEN I FINALLY STOPPED THE CAR BY RUNNING INTO A CURB, IT WOULD NOT START FOR ANOTHER 30 MINUTES. FINALLY GOT IT STARTED AND TWO MILES DOWN THE ROAD, IT HAPPENED AGAIN. AFTER TALKING TO OTHER DURANGO OWNERS, I WAS DIRECTED TO CHANGE THE PCM. WELL THAT IS A $1000.00 JOB. IT WAS EXPLAIN

Mileage: 151,000

20110801CrashPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

1999 DODGE DURANGO---WHILE OUT DRIVING DURING THE HOTTER MONTHS, THE TRUCK WOULD JUST SHUT DOWN WHILE I WAS DRIVING. THE BRAKES STOPPED WORKING, THE STEERING WHEEL STOPPED WORKING AND THE ODOMETER READ "NO BUS". WHEN I FINALLY STOPPED THE CAR BY RUNNING INTO A CURB, IT WOULD NOT START FOR ANOTHER 30 MINUTES. FINALLY GOT IT STARTED AND TWO MILES DOWN THE ROAD, IT HAPPENED AGAIN. AFTER TALKING TO OTHER DURANGO OWNERS, I WAS DIRECTED TO CHANGE THE PCM. WELL THAT IS A $1000.00 JOB. IT WAS EXPLAIN

Mileage: 151,000

20100622FirePOWER TRAIN

1999 DODGE DURANGO, HEARD A NOISE UNDER VEHICLE AND STOPPED ON BERM WHERE VEHICLE FIRE OBSERVED. *BF ACCORDING TO FIRE DEPARTMENT OFFICIALS, IT APPEARED THE VEHICLE HAD BROKEN TRANSMISSION PARTS. (OHIO TRAFFIC CRASH REPORT # 10-0244-91)*JB UPDATED 08/05/10 *BF

20091216FatalSERVICE BRAKES, HYDRAULIC

EARLY GENERATION DODGE DURANGO (98-01) HAS ABS PROBLEMS, CAUSING ABS TO SHUT DOWN, LEAVING THE BRAKE PEDAL VERY LOW. I HAVE RESEARCHED THIS TO BE A VERY COMMON PROBLEM AND THE VEHICLE WAS NEVER RECALLED ON THIS. FIX TO PROBLEM SEEMS TO ONLY BE A COMPLETE BRAKE SYSTEM REBUILD, WITH AFTERMARKET PARTS TO FIX THE PROBLEM AND NOT HAVE IT RETURN AGAIN. I HAVE HEARD THAT SOME PEOPLE HAVE LOST THEIR LIVES DUE TO THIS PROBLEM AND I THINK IT SHOULD BE ADDRESSED EVEN THOUGH THESE VEHICLES ARE OLD, THEY

Mileage: 90,000

20090330CrashFireAIR BAGS:FRONTAL

TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING LESS THAN 55 MPH, A DEER RAN IN FRONT OF THE VEHICLE. THE CONTACT ATTEMPTED TO AVOID THE DEER AND SWERVED HIS VEHICLE TO THE RIGHT. HE SIDESWIPED TREES ON THE PASSENGER SIDE OF THE VEHICLE AND SLIGHTLY OFF CENTER ON THE DRIVER'S SIDE. THE VEHICLE STOPPED WHEN IT CRASHED HEAD-ON INTO A TREE. THE RADIATOR WAS FORCED INTO THE ENGINE AND THE ENGINE WAS PUSHED INTO THE VEHICLE, WHICH CAUSED THE CONTACT TO SUSTAIN MAJOR INJURIES TO HIS LOWER

Mileage: 117,000

20081206CrashAIR BAGS

AFTER REPLACING HUB ASSEMBLY AT LES SCHWAB BRAKES DIDN'T WORK RIGHT WHEN STEPPING DOWN ON BRAKE IT WOULD MAKE A SOUND AS IF THEY WERE NOT CATCHING PULLING CAR FORWARD BRAKING ONLY DEPRESSED HALF WAY AFTER A FEW SECONDS BRAKE WOULD LET GO ALL THE DOWN AND THEN WOULD RETURN TO NORMAL I RETORTED TO LES SCHWAB THEY CHECKED BRAKES AND FOUND NOTHING WRONG THE SAID MAY BE SOMETHING WAS HAPPENING TO SUSPENSION BUT IT SHOULD BE OK TO DRIVE IT WOULD CONTINUE OFF AND ON FOR A FEW WEEKS TWO DAYS AFTER T

Mileage: 121,000

20081206CrashSUSPENSION

AFTER REPLACING HUB ASSEMBLY AT LES SCHWAB BRAKES DIDN'T WORK RIGHT WHEN STEPPING DOWN ON BRAKE IT WOULD MAKE A SOUND AS IF THEY WERE NOT CATCHING PULLING CAR FORWARD BRAKING ONLY DEPRESSED HALF WAY AFTER A FEW SECONDS BRAKE WOULD LET GO ALL THE DOWN AND THEN WOULD RETURN TO NORMAL I RETORTED TO LES SCHWAB THEY CHECKED BRAKES AND FOUND NOTHING WRONG THE SAID MAY BE SOMETHING WAS HAPPENING TO SUSPENSION BUT IT SHOULD BE OK TO DRIVE IT WOULD CONTINUE OFF AND ON FOR A FEW WEEKS TWO DAYS AFTER T

Mileage: 121,000

20081206CrashEQUIPMENT:RECREATIONAL VEHICLE/TRAILER

AFTER REPLACING HUB ASSEMBLY AT LES SCHWAB BRAKES DIDN'T WORK RIGHT WHEN STEPPING DOWN ON BRAKE IT WOULD MAKE A SOUND AS IF THEY WERE NOT CATCHING PULLING CAR FORWARD BRAKING ONLY DEPRESSED HALF WAY AFTER A FEW SECONDS BRAKE WOULD LET GO ALL THE DOWN AND THEN WOULD RETURN TO NORMAL I RETORTED TO LES SCHWAB THEY CHECKED BRAKES AND FOUND NOTHING WRONG THE SAID MAY BE SOMETHING WAS HAPPENING TO SUSPENSION BUT IT SHOULD BE OK TO DRIVE IT WOULD CONTINUE OFF AND ON FOR A FEW WEEKS TWO DAYS AFTER T

Mileage: 121,000

20081105CrashPOWER TRAIN:AUTOMATIC TRANSMISSION

TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED AT A BOAT DOCK, IT SHIFTED OUT OF PARK AND INTO REVERSE. THE VEHICLE LANDED IN THE WATER. THE VEHICLE WAS DECLARED TO BE DESTROYED BY THE CONTACT'S INSURANCE COMPANY. THERE WERE NO INJURIES, BUT A POLICE REPORT WAS FILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBERS 01V077000 AND 07V555000 FOR THE 2001 DODGE DURANGO FOR THE AUTOMATIC TRANSMISSION COLUMN SHIFT COMPONENT. THE DEALER DID NOT ASSIST AND THE MANUFAC

Mileage: 136,000