2011 CHRYSLER TOWN AND COUNTRY

1106 complaints filed with NHTSA.

1106
Complaints
17
Crashes
15
Fires
28
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
Not Rated/5
Front Crash
Not Rated/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM519
ENGINE107
FUEL/PROPULSION SYSTEM105
UNKNOWN OR OTHER58
SERVICE BRAKES51
POWER TRAIN36
AIR BAGS24
STRUCTURE:BODY23
STEERING21
ELECTRONIC STABILITY CONTROL (ESC)18
EXTERIOR LIGHTING17
VEHICLE SPEED CONTROL16
SUSPENSION8
STRUCTURE:BODY:DOOR8
SEATS8

Recalls (3)

25V87600017/12/2025

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint

11V31500008/06/2011

STEERING:COLUMN

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUIL

14V23400007/05/2014

ELECTRICAL SYSTEM

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Recent Complaints

20240412FireSTRUCTURE:BODY

Van was sitting in driveaway in front of my house. We noticed smoke coming from rear of the vehicle and then saw flames. Contacted 911. Fire department arrived to put out the fire. They said something appeared to have shorted or exploded inside the driver side rear wall panel. Just below the rear window vent in the area of the 3 row speakers and cup holders. It burned down the exterior of the van near the gas cap.

20240412FireELECTRICAL SYSTEM

Van was sitting in driveaway in front of my house. We noticed smoke coming from rear of the vehicle and then saw flames. Contacted 911. Fire department arrived to put out the fire. They said something appeared to have shorted or exploded inside the driver side rear wall panel. Just below the rear window vent in the area of the 3 row speakers and cup holders. It burned down the exterior of the van near the gas cap.

20231025FireELECTRICAL SYSTEM

The contact owns a 2011 Chrysler Town and Country. The contact stated that the vehicle was parked at his residence in the driveway, the contact stated a friend knocked on the door and informed the contact that the vehicle was on fire. The contact stated the fire extinguished on its own. The contact stated no fire or police report was filed. The contact stated that the fire seemed to have started on the driver's side of the vehicle and in between the second and third row of seats. The contact sta

Mileage: 150,000

20230809CrashAIR BAGS

On 4/9/12 I was involved in a serious accident that resulted in my daughter obtaining a severe traumatic brain. She was in critical condition and is now severely disabled. The back curtain airbags did not protect her and did not appear to work properly. I believe that the vehicle was not properly examined after the accident. The car was a rental vehicle and my family was out of state on vacation. Due to the severe injury of my daughter I believe that the airbags failed.

20230809CrashSEAT BELTS

On 4/9/12 I was involved in a serious accident that resulted in my daughter obtaining a severe traumatic brain. She was in critical condition and is now severely disabled. The back curtain airbags did not protect her and did not appear to work properly. I believe that the vehicle was not properly examined after the accident. The car was a rental vehicle and my family was out of state on vacation. Due to the severe injury of my daughter I believe that the airbags failed.

20230809CrashSEATS

On 4/9/12 I was involved in a serious accident that resulted in my daughter obtaining a severe traumatic brain. She was in critical condition and is now severely disabled. The back curtain airbags did not protect her and did not appear to work properly. I believe that the vehicle was not properly examined after the accident. The car was a rental vehicle and my family was out of state on vacation. Due to the severe injury of my daughter I believe that the airbags failed.

20230605CrashSERVICE BRAKES

The contact owns a 2011 Chrysler Town and Country. The contact stated that while merging at an undisclosed speed, he attempted to slow the vehicle by applying the brake pedal, which failed to slow the vehicle rapidly enough to avoid a collision. As a result, the contact collided with the vehicle in front of him. The air bags did not deploy. No warning lights were displayed on the instrument panel. A police report was filed. No injuries were reported. The vehicle was not taken to the dealer or an

Mileage: 52,000

20210511CrashAIR BAGS

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, A VEHICLE WAS T-BONED BY WHILE IN THE MIDDLE OF AN INTERSECTION WHICH PROPELLED THE VEHICLE INTO THE CONTACT'S VEHICLE HEAD ON. THE AIRBAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT AS WELL AS THE OTHER DRIVERS AND PASSENGERS WERE CHECKED OUT AT THE SCENE BY PARAMEDICS AND WERE TREATED FOR SCRAPES AND BRUISES. THE CONTACT LATER SOUGHT TREATMENT AT AN URGENT CARE FACILITY FOR PAIN TO HER LOWER

Mileage: 150,000

20190827FireENGINE

TL* THE CONTACT OWNED A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED WHILE DRIVING 10 MPH, SMOKE WAS SEEN EXITING THE HOOD OF THE VEHICLE. THE CONTACT STATED HE HEARD AN ABNORMAL GRINDING NOISE. THE CONTACT STATED NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROADWAY, EXITED THE VEHICLE, OPENED THE HOOD AND SAW FLAMES BY THE ALTERNATOR. THE CONTACT STATED HE WAS ABLE TO EXTINGUISH THE FLAMES WITH A BOTTLE OF WATER. THE POLICE AND FIRE DEPARTM

Mileage: 128,000

20190509CrashAIR BAGS

I WAS IN TWO ACCIDENTS AND THE AIRBAG DID NOT DEPLOY. THE ELECTRICAL FOR THE TRUNK AND WINDOWS DO NOT WORK, AND THE DOOR ELECTRICAL IS A FIRE HAZARD.

Mileage: 145,000

20190509CrashELECTRONIC STABILITY CONTROL (ESC)

I WAS IN TWO ACCIDENTS AND THE AIRBAG DID NOT DEPLOY. THE ELECTRICAL FOR THE TRUNK AND WINDOWS DO NOT WORK, AND THE DOOR ELECTRICAL IS A FIRE HAZARD.

Mileage: 145,000

20190509CrashELECTRICAL SYSTEM

I WAS IN TWO ACCIDENTS AND THE AIRBAG DID NOT DEPLOY. THE ELECTRICAL FOR THE TRUNK AND WINDOWS DO NOT WORK, AND THE DOOR ELECTRICAL IS A FIRE HAZARD.

Mileage: 145,000

20190124CrashFUEL/PROPULSION SYSTEM

FUEL PUMP RELAY GAVE OUT AND UNLIKE THE DURANGO AND GRAND CHEROKEE IT'S NOT ON RECALL IT'S ALSO 1000 DOLLAR PART THAT THEY KNOW IS BAD, IT STOPPED WORKING FOR ME ON THE HIGHWAY HAD TO COAST TO THE ICY SHOULDER AND SLIPPED INTO THE DITCH ALMOST FLIPPED BECAUSE SINCE THE ENGINE WASN'T ON NEITHER WAS THE POWER STEERING

Mileage: 120,000

20170213UNKNOWN OR OTHER

I USED THE BUTTON ON MY KEY FOB TO OPEN THE POWER LIFT GATE. ONCE THE DOOR WAS OPEN ENOUGH I STARTED TO PLACE TWO ITEMS N THE REAR OF THE MINIVAN. RATHER THAN STOPPING AT THE TOP WHEN OPEN, THE DOOR STUTTERED A MOMENT AT THE FULLY OPEN POSITION AND THEN SLAMMED FORCIBLY SHUT ON MY HEAD. THE BLOW NEARLY KNOCKED ME OUT. I WAS NOT ABLE TO MANUALLY OPEN THE DOOR. EACH ATTEMPT TO OPEN THE DOOR WITH THE KEY FOB HAD THE SAME TYPE OF RESULT. THE DOOR WOULD REACH THE TOP, STUTTER AND THEN FORCIBLY S

Mileage: 105,000

20160420CrashELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT'S VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A BODY SHOP AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,398.

Mileage: 57,398

20160420CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT'S VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A BODY SHOP AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,398.

Mileage: 57,398

20160415CrashAIR BAGS

VEHICLE INVOVED IN ACCIDENT ON FWY, COLLISION DID OVER $6500 IN DAMAGE. BUT THE AIRBAGS NEVER DEPLOYED. FROM LOOKING THRU INTERNET I SEE THAT PROBS WITH THE TIPM CAN CAUSE AIRBAGS NOT TO DEPLOY WHEN NEEDED. HAVE HAD OTHER ISSUES WITH TIPM SUCH AS VEH NOT STARTING ON NUMEROUS OCCASIONS.

Mileage: 83,000

20160415CrashUNKNOWN OR OTHER

VEHICLE INVOVED IN ACCIDENT ON FWY, COLLISION DID OVER $6500 IN DAMAGE. BUT THE AIRBAGS NEVER DEPLOYED. FROM LOOKING THRU INTERNET I SEE THAT PROBS WITH THE TIPM CAN CAUSE AIRBAGS NOT TO DEPLOY WHEN NEEDED. HAVE HAD OTHER ISSUES WITH TIPM SUCH AS VEH NOT STARTING ON NUMEROUS OCCASIONS.

Mileage: 83,000

20160125FireELECTRICAL SYSTEM

CAR STARTED HAVING TROUBLE STARTING. TOOK IT TO THE DEALERSHIP WHERE THEY SAID IT WAS THE FUEL FILTER. COME TO FIND OUT IT IS A FAULTY TIPM. WAS ABLE TO GET IT TO CRANK AFTER NUMEROUS TRIES. LAST TIME IT CAUSED A FIRE UNDER THE HOOD AND NOW NOTHING. BEFORE THE WINDOWS WOULD JUST ROLL DOWN ON THEIR ON, LIGHTS FLASH, HORN BLOWS, DOOR OPENS.

Mileage: 180,000

20151109ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRUNK LID OPENED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS INFORMED THAT THE REMOTE MADE CONTACT WITH THE DOOR AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 1/21/16 LN THE CONSUMER STATED THE LID GOES UP AND DOWN ON ITS OW

Mileage: 20,000