1996 CHRYSLER TOWN AND COUNTRY

1411 complaints filed with NHTSA.

1411
Complaints
42
Crashes
89
Fires
40
Injuries
14
Deaths

Complaints by Component

ComponentCount
POWER TRAIN:AUTOMATIC TRANSMISSION121
AIR BAGS104
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE92
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY70
VEHICLE SPEED CONTROL58
ELECTRICAL SYSTEM:HORN52
VISIBILITY:WINDSHIELD WIPER/WASHER44
ENGINE AND ENGINE COOLING:ENGINE34
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM32
LATCHES/LOCKS/LINKAGES:DOORS:LATCH30
EQUIPMENT:APPLIANCE:AIR CONDITIONER27
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP26
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS26
STRUCTURE:BODY:DOOR23
FUEL SYSTEM, GASOLINE21

Recent Complaints

20111102CrashSUSPENSION

REAR AXLE SPIT IN TWO WHILE DRIVING AT 50 MPH ON BACK ROAD, LUCKY NOT ON HIGHWAY. TIRES SLAMMED INTO WHEEL WELLS, CAUGHT ON FIRE ALMOST, LOTS OF SMOKE. COULD NOT CONTROL VEHICLE WELL, AND WENT OFF THE ROAD AT APPROX 25 MPH AND HIT A BUNCH OF SMALL TREES, INJURED BOTH KNEES, REFUSED AMBULANCE TRANSPORT. CAR WAS TOWED TO MY GARAGE AND AXLE REPLACED WITH JUNKYARD PART AND VEHICLE IS BACK ON THE ROAD. SCARY INCIDENT ,COULD HAVE BEEN WORSE OR FATAL IF THIS HAPPENED ON A HIGHWAY INSTEAD OF A LOCAL R

Mileage: 228,500

20100401CrashSEATS

1996 CHRYLER TOWN AND COUNTRY SEAT BACK COLLAPSE IN REAR END COLLISION CAUSING CHILDREN IN SECOND ROW SEATS TO BE INJURED OR KILLED!

Mileage: 114,000

20080701STEERING

THE SERPENTINE BELT ON OUR 1996 CHRYSLER TOWN & COUNTRY LXI, MAKES A HORRIBLE SCREECHING SOUND, THAT WE'VE ALMOST COME TO APPRECIATE, WHEN FACED WITH IT'S ALTERNATIVE SILENCE, WHEN THE SERPENTINE BELT GETS WET & SLIPS OFF. THE IMMEDIATE & DANGEROUS RESULT IS LOSS OF POWER STEERING, LEAVING THE DRIVER SURPRISED WITH THEIR INABILITY TO SAFELY MANEUVER THE VAN. WITHIN LESS THAN A MINUTE, A FAST HAZARD BELL SOUNDS & THE ENGINE TEMPERATURE SENSOR IS PINNED AT HOT. IF THE DRIVER IS QUICK, STRONG,

Mileage: 80,000

20080701ENGINE AND ENGINE COOLING

THE SERPENTINE BELT ON OUR 1996 CHRYSLER TOWN & COUNTRY LXI, MAKES A HORRIBLE SCREECHING SOUND, THAT WE'VE ALMOST COME TO APPRECIATE, WHEN FACED WITH IT'S ALTERNATIVE SILENCE, WHEN THE SERPENTINE BELT GETS WET & SLIPS OFF. THE IMMEDIATE & DANGEROUS RESULT IS LOSS OF POWER STEERING, LEAVING THE DRIVER SURPRISED WITH THEIR INABILITY TO SAFELY MANEUVER THE VAN. WITHIN LESS THAN A MINUTE, A FAST HAZARD BELL SOUNDS & THE ENGINE TEMPERATURE SENSOR IS PINNED AT HOT. IF THE DRIVER IS QUICK, STRONG,

Mileage: 80,000

20070815CrashAIR BAGS

THE VEHICLE WAS TRAVELING WESTBOUND WHEN IT HIT THE LEFT LANE GUARDRAIL AT 65 MPH, THEN SPUN TO THE RIGHT SHOULDER LANE AND HIT THE OTHER GUARDRAIL HEAD ON. IT THEN CAME TO A HALT UPON SPINNING 180 DEGREES FACING THE SOUTH PART OF THE HIGHWAY. *JB

Mileage: 71,000

20070727STRUCTURE:BODY:HATCHBACK/LIFTGATE

PASSENGER SIDE LIFTGATE GAS CHARGED SUPPORT SHOCK MOUNTING BOLT FAILED WHERE SHOCK MOUNTS TO THE BODY AND THE LIFTGATE CRASHED DOWN ON A PERSONS HEAD. THIS DANGEROUS SAFETY PROBLEM THAT COULD HAVE SERIOUSLY INJURED A SMALL CHILD APPEARS TO BE RELATED TO BOLT STRESS/FATIGUE SINCE THERE WAS NO OBVIOUS EVIDENCE OF ANY CORROSION AROUND THIS MOUNTING BOLT. *TR

Mileage: 138,225

20041110CrashAIR BAGS:SIDE/WINDOW

CONSUMER'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION IN WHICH IT WAS IMPACTED BY ANOTHER VEHICLE AT 55 MPH. FRONT PASSENGER'S SIDE AIR BAG DEPLOYED WITH SO MUCH FORCE AND SPEED THAT IT CAUSED SEVERE BRUISING TO THE PASSENGER'S UPPER BODY. THE PASSENGER WAS UNABLE TO LAY FLAT, AND WAS TAKING PAIN KILLERS TO EASE THE PAIN.*AK

Mileage: 88,000

20040921POWER TRAIN:AUTOMATIC TRANSMISSION

WHILE DRIVING AT HIGHWAY SPEED, TRANSMISSION VIOLENTLY DOWNSHIFTED CAUSING TEMPORARY LOSS OF CONTROL. A COMPLETE REBUILD OF TRANSMISSION IS UNDERWAY.*AK

Mileage: 109,500

20040121CrashSEAT BELTS:FRONT:RETRACTOR

WHILE STOPPING AND WITHOUT ANY INDICATION VEHICLE WAS REAR ENDED AT 30 MPH. DRIVER'S SEAT BELT RETRACTOR DID NOT RETRACT, HOLDING CONSUMER IN PLACE, AND CAUSING CONSUMER TO HIT WINDSHIELD AND ROOF OF VEHICLE. *AK

20030708FireSERVICE BRAKES, HYDRAULIC

WHILE DRIVING THE REAR BRAKES CAUGHT ON FIRE WHICH ALSO CAUSED THE FLOOR OF THE VEHICLE TO CATCH ON FIRE. THE CONSUMER WAS ABLE TO EXIT THE ROADWAY AND THE FIRE WAS EXTINGUISHED. THE INSURANCE COMPANY RECOMMENDED A SHOP TO MAKE REPAIRS. THE SHOP ONLY REPLACED THE BRAKES AND FUEL TANK. THE VEHICLE TWO REAR TIRES WERE ALSO BURNED IN THE FIRE. *AK *CB *NLM

20030708FireTIRES

WHILE DRIVING THE REAR BRAKES CAUGHT ON FIRE WHICH ALSO CAUSED THE FLOOR OF THE VEHICLE TO CATCH ON FIRE. THE CONSUMER WAS ABLE TO EXIT THE ROADWAY AND THE FIRE WAS EXTINGUISHED. THE INSURANCE COMPANY RECOMMENDED A SHOP TO MAKE REPAIRS. THE SHOP ONLY REPLACED THE BRAKES AND FUEL TANK. THE VEHICLE TWO REAR TIRES WERE ALSO BURNED IN THE FIRE. *AK *CB *NLM

20030331FireELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

ELECTRICAL FIRE AFTER EXPERIENCING PROBLEMS WITH THE DASHBOARD LIGHT.

20030314FireELECTRICAL SYSTEM

SOON AFTER STARTING THE CAR, THE PASSENGER POWER SEAT MOTOR BEGAN TO SPONTANEOUSLY SMOKE, EMITTING A PUTRID ODOR. AFTER TRAVELING APPROXIMATELY 2 MILES (10 MIN IN TRAFFIC) THE SMOKE INCREASED TO THE POINT THAT THE WHOLE COMPARTMENT OF THE VEHICLE WAS FILLED. AT THAT POINT THE VEHICLE WAS PARKED AND THE ENGINE WAS SHUT OFF. ALL PASSENGERS (TWO MOTHERS AND FOUR CHILDREN 3 OR YOUNGER) EVACUATED THE VEHICLE. THE SMOKE CONTINUED TO WORSEN AND ULTIMATELY THE FIRE DEPARTMENT WAS NOTIFIED. A FIRE

Mileage: 88,500

20030116FireELECTRICAL SYSTEM

1996 CHRYSLER TOWN & COUNTRY LXI MINI-VAN PARKED AT AN OFF-AIRPORT PARKING LOT WAS TOTALLED DUE TO A FIRE ORIGINATING IN THE ENGINE COMPARTMENT. THE VEHICLE WAS PARKED AT APPROX 8:00 AM. AT APPROX. 1:00 AM THE FOLLOWING MORNING, PARKING ATTENDANTS NOTICED VEHICLE ON FIRE. FIRE DEPARTMENT CALLED, RESPONDED AND EXTINGUISHED THE FIRE BY APPROX 3:00 AM. FIRE DEPARTMENT FOREMAN RESPONDING SAYS FIRE ORIGINATED IN THE ENGINE COMPARTMENT AND SUSPECTED THAT IT STARTED FROM A ENGINE COMPARTMENT FUSE B

Mileage: 188,350

20021211CrashAIR BAGS

HEAD ON COLLISION WITH A QUARRY DUMP TRUCK AT AN UNCONTROLLED INTERSECTION. AIR BAGS DID NOT DEPLOY. VAN WAS TOTALED. DT

20021028CrashAIR BAGS:FRONTAL

WHILE SITTING AT AN INTERSECTION ANOTHER VEHICLE REAR END INTO HIS VEHICLE . THE AIRBAGS DIDN'T DEPLOY AT ALL AND THE DEALERSHIP IS AWARE OF THE PROBLEM. TS

20021025FireFUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

CONSUMER STATES VEHICLE CAUGHT FIRE WHILE DRIVING. DLR DETERMINED THAT FUEL LEAKAGE FROM O-RING SEALS IGNITED. TS

20021022FireENGINE AND ENGINE COOLING:ENGINE:GASOLINE

CONSUMER STATES WHILE DRIVING VEHICLE BEGAN TO SMOKE FROM ENGINE COMPARTMENT. WITHIN 90 SECONDS VEHICLE WAS TOTALLY ENGULFED IN FLAMES. TS

20021015FireENGINE AND ENGINE COOLING:ENGINE:GASOLINE

ENGINE COMPARTMENT CAUGHT FIRE DRIVING AT NORMAL SPEED. FIRST SIGN WAS A BRAKE FAILURE THEN WHITE SMOKE STARTED COMING OUT FROM UNDER ENGINE HOOD. MR

20020924FireENGINE AND ENGINE COOLING:ENGINE:GASOLINE

WHILE TRAVELING ABOUT 65MPH ON THE HIGHWAY. AND WITHOUT PRIOR WARNING SMOKE WAS COMING IN THOUGH OUT THE VENTS. THE VEHICLE CAUGHT ON FIRE THE DEALERSHIP IS AWARE OF THE PROBLEM. NLM