2022 CHRYSLER PACIFICA PLUG-IN HYBRID

218 complaints filed with NHTSA.

218
Complaints
4
Crashes
0
Fires
0
Injuries
0
Deaths

Complaints by Component

ComponentCount
POWER TRAIN55
ENGINE53
ELECTRICAL SYSTEM40
UNKNOWN OR OTHER22
FUEL/PROPULSION SYSTEM21
VEHICLE SPEED CONTROL10
HYBRID PROPULSION SYSTEM6
SERVICE BRAKES3
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2
FORWARD COLLISION AVOIDANCE: WARNINGS1
STEERING1
HYBRID PROPULSION SYSTEM: INVERTER1
STRUCTURE:BODY1
LATCHES/LOCKS/LINKAGES1
SERVICE BRAKES, HYDRAULIC1

Recent Complaints

20250811ENGINE

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving approximately 65 MPH, the message "Vehicle was Shutting Down" and a "Red Turtle" symbol was displayed. The contact stated that the engine was running but gradually lost motive power and stalled. The vehicle was turned off and restarted. The contact had driven the vehicle to a local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The contact stated that the failure w

Mileage: 28,620

20250323ELECTRICAL SYSTEM

Both of my sliding doors suddenly stop working. Electrical malfunction, locking mechanism not working, door not locking in place.

20250323UNKNOWN OR OTHER

Both of my sliding doors suddenly stop working. Electrical malfunction, locking mechanism not working, door not locking in place.

20250305POWER TRAIN

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at undisclosed speeds, the transmission unexpectedly downshifted, with the image of a turtle displayed, and the message "Vehicle Speed May Be Limited" was displayed. The contact pulled over and waited for several minutes before restarting the vehicle. The vehicle was taken to two dealers to be diagnosed; however, the contact was not provided the diagnostic results by the dealers. The vehicle was not repaired.

Mileage: 37,000

20250226ELECTRICAL SYSTEM

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at various speeds in Hybrid Mode, the vehicle occasionally failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that the vehicle failed to maintain speed, and gradually decelerated while the accelerator pedal was being depressed. No warning light was illuminated. The contact stated that the vehicle was previously repaired several times by the local dealer. T

Mileage: 52,000

20250226VEHICLE SPEED CONTROL

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at various speeds in Hybrid Mode, the vehicle occasionally failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that the vehicle failed to maintain speed, and gradually decelerated while the accelerator pedal was being depressed. No warning light was illuminated. The contact stated that the vehicle was previously repaired several times by the local dealer. T

Mileage: 52,000

20250226HYBRID PROPULSION SYSTEM

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at various speeds in Hybrid Mode, the vehicle occasionally failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that the vehicle failed to maintain speed, and gradually decelerated while the accelerator pedal was being depressed. No warning light was illuminated. The contact stated that the vehicle was previously repaired several times by the local dealer. T

Mileage: 52,000

20250116POWER TRAIN

this weekend my wife was driving my kids home from out of town and was on the highway when she got a warning that said "Stop Safely, Vehicle will shut off soon". we were able to get home and I scheduled the van to be looked at by the dealership. today the dealership was able to look at the van and told me that the code while stored as no longer showing as active and that they could not help me. they told me the best thing for me to do was to continue driving and bring it back when the warning co

20250102POWER TRAIN

While driving on the interstate in heavy traffic car displayed "Stop Safely - Vehicle will shut off soon" power was reduced and van started slowing down. Turning the vehicle off and on again cleared the problem. Dealer installed a software update and informed us the issue was corrected. Problem persists, happened again at interstate speeds in traffic. Vehicle is now again in the shop for diagnosis.

20250102ENGINE

While driving on the interstate in heavy traffic car displayed "Stop Safely - Vehicle will shut off soon" power was reduced and van started slowing down. Turning the vehicle off and on again cleared the problem. Dealer installed a software update and informed us the issue was corrected. Problem persists, happened again at interstate speeds in traffic. Vehicle is now again in the shop for diagnosis.

20250102FUEL/PROPULSION SYSTEM

While driving on the interstate in heavy traffic car displayed "Stop Safely - Vehicle will shut off soon" power was reduced and van started slowing down. Turning the vehicle off and on again cleared the problem. Dealer installed a software update and informed us the issue was corrected. Problem persists, happened again at interstate speeds in traffic. Vehicle is now again in the shop for diagnosis.

20241231ENGINE

Within a 48 hour period, the vehicle twice displayed "Stop Safely Vehicle Will Shut Off Soon" and immediately lost engine power at highway speeds when driving with my two young children in the car. Narrowly escaped major accidents while trying to pull over to side of road. Car is at dealer now and they suspect transmission problem.

20241223POWER TRAIN

Driving on the freeway going roughly 70 MPH, on electrical power, and several instances (XXX, XXX, XXX, XXX, XXX) the dashboard displayed 'Stop Safely, Vehicle will Shut Off Soon' with a red turtle icon, also known as Limp Mode. In all instances we were able to safely maneuver over to the shoulder, turn off the engine for 1-2 minutes, and turn the vehicle back on. In most instances, the Check Engine light remained for a period of time (sometimes just a few hours, others a day). I have taken the

20241223ENGINE

Driving on the freeway going roughly 70 MPH, on electrical power, and several instances (XXX, XXX, XXX, XXX, XXX) the dashboard displayed 'Stop Safely, Vehicle will Shut Off Soon' with a red turtle icon, also known as Limp Mode. In all instances we were able to safely maneuver over to the shoulder, turn off the engine for 1-2 minutes, and turn the vehicle back on. In most instances, the Check Engine light remained for a period of time (sometimes just a few hours, others a day). I have taken the

20241221ELECTRICAL SYSTEM

As I was driving on the highway, the warning "Stop Safely Vehicle Will Shut Off Soon" with a red turtle icon appeared. The warning indicator light also appeared. The car began to decelerate on its own as I tried to merge across several lanes of highway traffic to get to the shoulder and stop. This first happened on Thursday December 12 (also in a highway scenario). The vehicle was inspected by my dealer from December 16-18. During that time the dealer updated software and replaced drivers side P

20241221ENGINE

As I was driving on the highway, the warning "Stop Safely Vehicle Will Shut Off Soon" with a red turtle icon appeared. The warning indicator light also appeared. The car began to decelerate on its own as I tried to merge across several lanes of highway traffic to get to the shoulder and stop. This first happened on Thursday December 12 (also in a highway scenario). The vehicle was inspected by my dealer from December 16-18. During that time the dealer updated software and replaced drivers side P

20241221FUEL/PROPULSION SYSTEM

As I was driving on the highway, the warning "Stop Safely Vehicle Will Shut Off Soon" with a red turtle icon appeared. The warning indicator light also appeared. The car began to decelerate on its own as I tried to merge across several lanes of highway traffic to get to the shoulder and stop. This first happened on Thursday December 12 (also in a highway scenario). The vehicle was inspected by my dealer from December 16-18. During that time the dealer updated software and replaced drivers side P

20241218POWER TRAIN

While driving on a road, vehicle came to a sudden stop and began bucking wildly. Dash indicator said to place vehicle in park, but gear selector knob was unresponsive the first few tries, but was eventually successful. Attempted to put in drive to move from roadway and vehicle began bucking again, bucking continued regardless of gear selected. Attempted to place vehicle in neutral for tow truck, and bucking continued in neutral. Two children and two adults were placed in danger when the vehicle

20241212ENGINE

Driving on highway and car shut off with a "Stop safely soon / vehicle turning off" warning message, a red turtle warning, and the Malfunction Indicator Light on. Pulled off on shoulder. Turned car off. Turned car back on. Malfunction Indicator Light remained on but red turtle was gone. I was able to get to my destination. Malfunction Indicator Light remained on for next few driving cycles, but then went off after fourth drive. My safety was definitely put at risk as I was driving on the highway

20241212VEHICLE SPEED CONTROL

Driving on highway and car shut off with a "Stop safely soon / vehicle turning off" warning message, a red turtle warning, and the Malfunction Indicator Light on. Pulled off on shoulder. Turned car off. Turned car back on. Malfunction Indicator Light remained on but red turtle was gone. I was able to get to my destination. Malfunction Indicator Light remained on for next few driving cycles, but then went off after fourth drive. My safety was definitely put at risk as I was driving on the highway