2002 CHEVROLET SUBURBAN

352 complaints filed with NHTSA.

352
Complaints
34
Crashes
9
Fires
34
Injuries
0
Deaths

Complaints by Component

ComponentCount
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP42
SERVICE BRAKES41
PARKING BRAKE19
SERVICE BRAKES, HYDRAULIC18
TIRES11
POWER TRAIN:AUTOMATIC TRANSMISSION10
STEERING10
UNKNOWN OR OTHER8
ELECTRICAL SYSTEM8
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP8
AIR BAGS7
ENGINE AND ENGINE COOLING:ENGINE6
SEAT BELTS6
FUEL SYSTEM, GASOLINE6
VEHICLE SPEED CONTROL6

Recalls (4)

05V37900029/08/2005

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES MAY EXPERIENCE UNWANTED ANTILOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CONDITION IS MORE LIKELY TO OCCUR IN ENVIRONMENTALLY CORROSIVE AREAS. THIS RECALL WILL BE LAUNCHED IN THE "SALT BELT" STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAR

06E02600023/03/2006

EXTERIOR LIGHTING

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D

06E04300019/05/2006

FUEL SYSTEM, GASOLINE

CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CE

03V09400007/03/2003

STRUCTURE

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EX

Recent Complaints

20210708CrashAIR BAGS

The contact owned a 2002 Chevrolet Suburban. The contact stated that while driving at 40 mph, there were cicadas flying towards the front driver side windshield that obstructed the contact's visibility which caused the contact to crash into a utility pole. The air bags did not deploy. The contact was transported to the hospital by ambulance for injuries sustained. A police report was filed. The vehicle was first towed to a towing yard then towed to an auto body shop where the insurance company d

Mileage: 260,000

20210121CrashSTRUCTURE:BODY

I WAS ON THE FREEWAY THERE WAS TRAFFIC I WENT TO SLOW DOWN MY BRAKES LOCKED UP ON ME MY CAR FISH TAILED I RELEASED THE BRAKES AND THEY WERE STILL STILL LOCKED. CAUSED ME TO SLID AT LEAST 30 FEET I WAS ONLY GOING 35. WHICH CAUSED ME SLAM INTO THE CENTER DIVIDER

Mileage: 216,234

20210121CrashSERVICE BRAKES

I WAS ON THE FREEWAY THERE WAS TRAFFIC I WENT TO SLOW DOWN MY BRAKES LOCKED UP ON ME MY CAR FISH TAILED I RELEASED THE BRAKES AND THEY WERE STILL STILL LOCKED. CAUSED ME TO SLID AT LEAST 30 FEET I WAS ONLY GOING 35. WHICH CAUSED ME SLAM INTO THE CENTER DIVIDER

Mileage: 216,234

20210121CrashUNKNOWN OR OTHER

I WAS ON THE FREEWAY THERE WAS TRAFFIC I WENT TO SLOW DOWN MY BRAKES LOCKED UP ON ME MY CAR FISH TAILED I RELEASED THE BRAKES AND THEY WERE STILL STILL LOCKED. CAUSED ME TO SLID AT LEAST 30 FEET I WAS ONLY GOING 35. WHICH CAUSED ME SLAM INTO THE CENTER DIVIDER

Mileage: 216,234

20190920FireSERVICE BRAKES

WHEN DRIVING MY 2002 CHEVROLET SUBURBAN 1500 AT SPEEDS UNDER 10 MPH IN BUMPER-TO-BUMPER TRAFFIC, THE ABS INDEPENDENTLY ACTIVATED. THIS HAPPENED IN DRY WEATHER ON A FREEWAY. WHEN THE ABS INDEPENDENTLY ACTIVATED, THE CAR VIBRATED AND ACCELERATED WITH DIFFICULTY AND JERKED. THE BRAKES LOCKED UP, CAUSING A TIRE TO BLOW OUT. THE CAR CAUGHT FIRE WHERE THE BRAKES HAD LOCKED UP THE FRONT RIGHT WHEEL. THE FIRE COMMANDER WHO EXAMINED THE CAR AFTER PUTTING OUT THE FIRE AND THE MECHANIC WHO IS REPAIRING THE

Mileage: 120,000

20190920FireWHEELS

WHEN DRIVING MY 2002 CHEVROLET SUBURBAN 1500 AT SPEEDS UNDER 10 MPH IN BUMPER-TO-BUMPER TRAFFIC, THE ABS INDEPENDENTLY ACTIVATED. THIS HAPPENED IN DRY WEATHER ON A FREEWAY. WHEN THE ABS INDEPENDENTLY ACTIVATED, THE CAR VIBRATED AND ACCELERATED WITH DIFFICULTY AND JERKED. THE BRAKES LOCKED UP, CAUSING A TIRE TO BLOW OUT. THE CAR CAUGHT FIRE WHERE THE BRAKES HAD LOCKED UP THE FRONT RIGHT WHEEL. THE FIRE COMMANDER WHO EXAMINED THE CAR AFTER PUTTING OUT THE FIRE AND THE MECHANIC WHO IS REPAIRING THE

Mileage: 120,000

20161028FireENGINE

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT SMELLED A SMOKE ODOR COMING FROM THE AIR CONDITIONER AND THE VEHICLE CAUGHT FIRE ON THE PASSENGER SIDE. THE CONTACT EXTINGUISHED THE FIRE BEFORE THE FIRE DEPARTMENT ARRIVED. THERE WERE NO INJURIES AND A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 193,337.

Mileage: 193,337

20160422CrashSERVICE BRAKES

THE REAR BRAKE LINE FAILED FOR THE SECOND TIME AND CAUSED ME TO HAVE ACCIDENT. THE ISSUE IS THAT THE FRONT BRAKES DID NOT STOP THE VEHICLE AND THE BRAKE PEDAL WENT TO THE FLOOR. WHEN THIS HAPPENED THE FIRST TIME 2009 THE DEALER CHANGED THE MASTER CYLINDER AND OTHER BRAKE COMPONENTS STATING THAT IS WHY THE FRONT BRAKES DIDN'T WORK HOWEVER THIS FAILURE WAS EXACTLY THE SAME AS THE FIRST INCIDENT ABSOLUTELY NO BRAKES.

Mileage: 60,000

20160401FireAIR BAGS

THE CIRCUIT BOARD UNDER THE DRIVERS SEAT SHORTED OUT AND CAUGHT ON FIRE WHILE THE CAR WAS OCCUPIED.

Mileage: 200,000

20160401FireELECTRICAL SYSTEM

THE CIRCUIT BOARD UNDER THE DRIVERS SEAT SHORTED OUT AND CAUGHT ON FIRE WHILE THE CAR WAS OCCUPIED.

Mileage: 200,000

20160401FireSEATS

THE CIRCUIT BOARD UNDER THE DRIVERS SEAT SHORTED OUT AND CAUGHT ON FIRE WHILE THE CAR WAS OCCUPIED.

Mileage: 200,000

20150727CrashSERVICE BRAKES

STARTED VEHICLE PUT IN REVERSE TO BACK UP AND WHEN APPLIED BRAKES THEY PEDAL WAS SOFT AND THEN WENT TO FLOOR AND VEHICLE HIT A TREE. BRAKE LINES ARE RUSTED SEVERELY.

Mileage: 102,000

20141115CrashSERVICE BRAKES

VEHICLE WAS INVOLVED IN CRASH AFTER BRAKES FAILED, WITHOUT WARNING INDICATOR. BRAKE LINE WAS CORRODED THROUGH IN ENGINE COMPARTMENT NEAR BRACKET ON FRAME. *TR

Mileage: 150,000

20120621CrashPOWER TRAIN

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT A TODDLER WAS ABLE TO INSERT AND TURN THE KEY IN THE IGNITION TO THE ACCESSORY POSITION. THE CHILD WAS ALSO ABLE TO SHIFT THE GEAR SHIFT SELECTOR WITHOUT ENGAGING THE BRAKES, AND THE VEHICLE BEGAN TO ROLL AWAY. THE VEHICLE JUMPED A RETAINING WALL AND CRASHED INTO A TREE. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC WHO COULD NOT DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISE

Mileage: 128,000

20120621CrashELECTRICAL SYSTEM:IGNITION

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT A TODDLER WAS ABLE TO INSERT AND TURN THE KEY IN THE IGNITION TO THE ACCESSORY POSITION. THE CHILD WAS ALSO ABLE TO SHIFT THE GEAR SHIFT SELECTOR WITHOUT ENGAGING THE BRAKES, AND THE VEHICLE BEGAN TO ROLL AWAY. THE VEHICLE JUMPED A RETAINING WALL AND CRASHED INTO A TREE. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC WHO COULD NOT DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISE

Mileage: 128,000

20120502CrashSERVICE BRAKES, HYDRAULIC

BEGAN EMERGENCY BREAKING AND EVASIVE MANEUVERS. SHORTLY AFTER BEGINNING TO TURN, THE ABS LIGHT CAME ON AND ALL 4 WHEELS LOCKED. THE RESULT WAS A 180 DEGREE SPIN ACROSS 5 LANES OF I30 JUST SOUTH OF DOWNTOWN DALLAS. WE ALMOST AVOIDED ANY COLLISION, BUT IT COULD HAVE BEEN HORRIBLE AS WE WERE CLOSE TO HITTING AT LEAST 7 TO 10 VEHICLES WITH SPEED DIFFERENTIALS OF ABOUT 50MPH WHILE OUT OF CONTROL. THE FAILURE CODE WAS THE EBCM RELAY, AND THE SYSTEM WORKS IF THE AMBIENT TEMPERATURE IS COLD ENOUGH,

Mileage: 110,000

20090204CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE DRIVING BETWEEN 5-10 MPH, THE VEHICLE RESPONDED SLOWLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT EXPERIENCED DIFFICULTY SLOWING DOWN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT WAS NOT REPAIRED. THE TECHNICIAN STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). ALSO, THERE WAS A RECOMMENDATION TO DISCONNECT THE FUSE THAT DEACTIVATED

Mileage: 98,000

20060824CrashTIRES

I PURCHASE A 2002 CHEVY SUBURBAN ON 7/2/05 IN DELAWARE COUNTY FROM A DEALERSHIP. WE DROVE THE CAR TO OUR HOUSE IN MONTGOMERY COUNTY AND THE CAR DIDN'T MOVE FROM THE HOUSE UNTIL 7/4/05. ON 7/4/05 MY FIANCE DROVE THE CAR TO WORK AND THE TIRE EXPLODED FROM THE LEFT FRONT OF THE CAR ON THE WAY. THE CAR HIT THE BARRIER ON THE RIGHT SIDE AND BOUNCED OFF AND THEN PROCEEDED TO HIT THE LEFT SIDE BARRIER WERE IT CAME TO A STOP. THE TIRE WAS NOT RECOVERABLE. ALSO THE AIR BAG NEVER DEPLOYED. THE ACCIDENT

Mileage: 49,149

20060824CrashAIR BAGS

I PURCHASE A 2002 CHEVY SUBURBAN ON 7/2/05 IN DELAWARE COUNTY FROM A DEALERSHIP. WE DROVE THE CAR TO OUR HOUSE IN MONTGOMERY COUNTY AND THE CAR DIDN'T MOVE FROM THE HOUSE UNTIL 7/4/05. ON 7/4/05 MY FIANCE DROVE THE CAR TO WORK AND THE TIRE EXPLODED FROM THE LEFT FRONT OF THE CAR ON THE WAY. THE CAR HIT THE BARRIER ON THE RIGHT SIDE AND BOUNCED OFF AND THEN PROCEEDED TO HIT THE LEFT SIDE BARRIER WERE IT CAME TO A STOP. THE TIRE WAS NOT RECOVERABLE. ALSO THE AIR BAG NEVER DEPLOYED. THE ACCIDENT

Mileage: 49,149

20050912CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

I WAS PULLING INTO A PARKING SPACE AND MAY ANTILOCK BRAKES ENGAGED AND THE VEHICLE WOULD NOT STOP. I WAS STOPPED BY A BRICK WALL. BOTH MY CHILD AND I WERE IN THE CAR AT THE TIME OF THE ACCIDENT. WE BOTH SUFFER FROM SORE NECKS AND BACKS. I DID CONTACT GM'S PRODUCT LIABILITY GROUP AT THE TIME AND WAS TOLD NO PROBLEM EXISTED. I CONTINUED TO DRIVE THE CAR AND THE ANTI-LOCK BRAKE PROBLEM BECAME SO BAD THAT I HAVE DISCONTINUED USING THE CAR. *NM