2016 CHEVROLET IMPALA

176 complaints filed with NHTSA.

176
Complaints
15
Crashes
7
Fires
19
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
5/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM30
UNKNOWN OR OTHER22
ENGINE20
AIR BAGS16
STEERING16
POWER TRAIN15
ELECTRONIC STABILITY CONTROL (ESC)10
SERVICE BRAKES8
EXTERIOR LIGHTING7
STRUCTURE:BODY6
FUEL/PROPULSION SYSTEM5
VEHICLE SPEED CONTROL4
LANE DEPARTURE: BLIND SPOT DETECTION4
SEAT BELTS3
TIRES2

Recent Complaints

20230701FireSTRUCTURE:BODY

When my car is exposed to water (rain, a car wash) the trunk completely floods and does not drain. It has flooded so much now that my amplifier does not work. I took my vehicle to Chevy to have the known recall on this vehicle repaired but Chevy claims that they will not do anything for me. I am afraid that the car can potentially catch fire and burn my home down as I park this car in my driveway. With this being a known recall for this vehicle, can I please have this fixed immediately!!!! I hav

20230701FireELECTRICAL SYSTEM

When my car is exposed to water (rain, a car wash) the trunk completely floods and does not drain. It has flooded so much now that my amplifier does not work. I took my vehicle to Chevy to have the known recall on this vehicle repaired but Chevy claims that they will not do anything for me. I am afraid that the car can potentially catch fire and burn my home down as I park this car in my driveway. With this being a known recall for this vehicle, can I please have this fixed immediately!!!! I hav

20230701FireUNKNOWN OR OTHER

When my car is exposed to water (rain, a car wash) the trunk completely floods and does not drain. It has flooded so much now that my amplifier does not work. I took my vehicle to Chevy to have the known recall on this vehicle repaired but Chevy claims that they will not do anything for me. I am afraid that the car can potentially catch fire and burn my home down as I park this car in my driveway. With this being a known recall for this vehicle, can I please have this fixed immediately!!!! I hav

20220919CrashAIR BAGS

The contact owns a 2016 Chevrolet Impala. The contact stated that while driving approximately 70 mph and attempting to avoid an accident, the driver lost control of the vehicle and crashed into an embankment. During the crash, the front end of the vehicle was severely damaged but the air bags did not deploy. During the crash, the contact sustained left wrist, left shoulder, and neck injuries. No medical treatment was provided. A police report was taken at the scene and the vehicle was towed away

Mileage: 56,000

20220919CrashSERVICE BRAKES

The contact owns a 2016 Chevrolet Impala. The contact stated that while driving approximately 70 mph and attempting to avoid an accident, the driver lost control of the vehicle and crashed into an embankment. During the crash, the front end of the vehicle was severely damaged but the air bags did not deploy. During the crash, the contact sustained left wrist, left shoulder, and neck injuries. No medical treatment was provided. A police report was taken at the scene and the vehicle was towed away

Mileage: 56,000

20210502CrashSERVICE BRAKES

ON 27 APRIL 2021 MY SON IN HIS 2016 IMPALA WAS INVOLVED IN A COLLISION WHEN THE VEHICLE FAILED TO STOP AT AN INTERSECTION. WHILE ATTEMPTING TO STOP THE BRAKE PEDAL SEIZED AND FAILED TO STOP THE CAR BEFORE HITTING ANOTHER VEHICLE. I AM CONCERNED WITH THIS ISSUE BECAUSE I ALSO HAVE A 2016 TAHOE THAT WAS RECALL (N192261050) FOR A BRAKE ISSUE. ACCOUNTS OF THE VEHICLES ACTIONS AT TIME OF INCIDENT ARE EXACTLY THE SAME AS WHAT WAS HAPPENING WITH 2016 TAHOE. WHILE THE 2016 TAHOE HAS UNDERWENT RECALL

Mileage: 75,000

20200625CrashPOWER TRAIN

THE CHECK ENGINE LIGHT KEEPS TURNING ON. AND THE CAR HAS TROUBLE SHIFTING. I TOOK IT TO GET IT CHECKED OUT AND THEY INFORMED ME THAT IT HAS TO DO SOMETHING WITH THE TRANSMISSION AND THAT MULTIPLE PEOPLE ARE HAVING THIS PROBLEM WITH THE SAME TYPE OF VEHICLE. *TR

Mileage: 30,173

20200625CrashENGINE

THE CHECK ENGINE LIGHT KEEPS TURNING ON. AND THE CAR HAS TROUBLE SHIFTING. I TOOK IT TO GET IT CHECKED OUT AND THEY INFORMED ME THAT IT HAS TO DO SOMETHING WITH THE TRANSMISSION AND THAT MULTIPLE PEOPLE ARE HAVING THIS PROBLEM WITH THE SAME TYPE OF VEHICLE. *TR

Mileage: 30,173

20200307UNKNOWN OR OTHER

I REACHED FOR THE DRIVER'S SIDE DOOR HANDLE TO OPEN THE DOOR AND SOMETHING PUNCTURED MY FINGER FROM THE UNDERSIDE OF THE HANDLE WHICH STARTLED ME. I TRIED TO TAKE A CLOSER LOOK, BUT I COULDN'T SEE ANY EXPLANATION FOR THE PUNCTURE, SO I TRIED TO OPEN THE DOOR AGAIN AND RECEIVED ANOTHER PUNCTURE WOUND. BY THIS TIME, MY FINGER HAD BEGUN TO BLEED QUITE A BIT BECAUSE THE PUNCTURES WERE PRETTY DEEP. AT THE TIME, THE VEHICLE WAS STATIONARY BECAUSE I HAD JUST PARKED IN A PARKING LOT, AND I WAS TRYING TO

Mileage: 46,000

20200221FireUNKNOWN OR OTHER

2016 POLICE IMPALA WITH 63,829 CAUGHT FIRE AND IS NO LONGER USABLE. THE OFFICER PARKED AND LOCKED THE CAR UP TO DO A FOOT PATROL AROUND BUILDING 33 ON DLA RICHMOND. WHEN HE RETURNED TO THE CAR, KEYFOB WOULD NOT OPEN THE DOOR SO HE OPENED IT MANUALLY. WHEN HE OPENED THE DOOR, THE SMOKE FROM THE FIRE BILLOWED OUT, BUT THE FIRE WAS ALREADY OUT. THE DLA FIRE DEPARTMENT INDICATED THAT THE FIRE STARTED AT THE DRIVER SEAT ELECTRIC MOTOR. MAINTENANCE RECORDS INDICATE THE SEAT MOTOR WAS PREVIOUSLY SE

Mileage: 63,829

20190718CrashTIRES

2016 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF TIRES. *LD THE CONSUMER STATED THAT THE TIRES WERE THE CAUSE OF THE ACCIDENT. THE TIRE MANUFACTURER DID NOT ACCEPT RESPONSIBILITY BUT, STATED THE TIRE DAMAGE WAS DUE TO THE ACCIDENT ITSELF.*JS

20190529CrashSTRUCTURE:BODY

MY VEHICLE WAS INSPECTED AND AND MARKED "GOOD" FOR BRAKES BY FAIRWAY CHEVROLET DEALER IN LAS VEGAS, NV. THE BRAKING SYSTEM DIDN'T SEEM TO WORK AS DID BEFORE. I WAS DRIVING ABOUT 30 MPH APPROACHING AN INTERSECTION WHEN THE VEHICLE IN FRONT OF ME SUDDENLY STOPPED ON THE YELLOW LIGHT. I HIT THE BRAKES AND HELD IT SO HARD I GOT A FOOT INJURY. WITH PLENTY OF ROOM TO STOP THE BRAKES FAILED TO STOP MY VEHICLE BEFORE I COLLIDED INTO THE VEHICLE IN FRONT OF ME. THE AIRBAGS DIDN'T DEPLOY. THE DAMAGE TO MY

Mileage: 44,132

20190529CrashSERVICE BRAKES

MY VEHICLE WAS INSPECTED AND AND MARKED "GOOD" FOR BRAKES BY FAIRWAY CHEVROLET DEALER IN LAS VEGAS, NV. THE BRAKING SYSTEM DIDN'T SEEM TO WORK AS DID BEFORE. I WAS DRIVING ABOUT 30 MPH APPROACHING AN INTERSECTION WHEN THE VEHICLE IN FRONT OF ME SUDDENLY STOPPED ON THE YELLOW LIGHT. I HIT THE BRAKES AND HELD IT SO HARD I GOT A FOOT INJURY. WITH PLENTY OF ROOM TO STOP THE BRAKES FAILED TO STOP MY VEHICLE BEFORE I COLLIDED INTO THE VEHICLE IN FRONT OF ME. THE AIRBAGS DIDN'T DEPLOY. THE DAMAGE TO MY

Mileage: 44,132

20190529CrashWHEELS

MY VEHICLE WAS INSPECTED AND AND MARKED "GOOD" FOR BRAKES BY FAIRWAY CHEVROLET DEALER IN LAS VEGAS, NV. THE BRAKING SYSTEM DIDN'T SEEM TO WORK AS DID BEFORE. I WAS DRIVING ABOUT 30 MPH APPROACHING AN INTERSECTION WHEN THE VEHICLE IN FRONT OF ME SUDDENLY STOPPED ON THE YELLOW LIGHT. I HIT THE BRAKES AND HELD IT SO HARD I GOT A FOOT INJURY. WITH PLENTY OF ROOM TO STOP THE BRAKES FAILED TO STOP MY VEHICLE BEFORE I COLLIDED INTO THE VEHICLE IN FRONT OF ME. THE AIRBAGS DIDN'T DEPLOY. THE DAMAGE TO MY

Mileage: 44,132

20180517FireELECTRONIC STABILITY CONTROL (ESC)

ON APRIL 2ND, 2018, I WAS DRIVING TO WORK AROUND 4:50 A.M. DRIVING ON THE 303SB ONLY ABOUT 7 MINUTES INTO MY DRIVE I NOTICED THAT MY VEHICLE BEGAN TO LAG AND STALL OUT, I BEGAN TO NOTICE GREY SMOKE COMING FROM THE HOOD AND THAT'S WHEN I REALIZED THAT MY CAR WAS ON FIRE. WHILE TRYING TO AVOID TRAFFIC AND AFTER ALMOST BEING HIT BY ONCOMING TRAFFIC I WAS FINALLY ABLE TO GET MY VEHICLE INTO A SAFE ARE ON THE SIDE OF THE ROAD AND CALL EMERGENCY ROADSIDE ASSISTANCE ON PROVIDED BY MY AUTO INSURANCE USA

Mileage: 65,000

20180517FireELECTRICAL SYSTEM

ON APRIL 2ND, 2018, I WAS DRIVING TO WORK AROUND 4:50 A.M. DRIVING ON THE 303SB ONLY ABOUT 7 MINUTES INTO MY DRIVE I NOTICED THAT MY VEHICLE BEGAN TO LAG AND STALL OUT, I BEGAN TO NOTICE GREY SMOKE COMING FROM THE HOOD AND THAT'S WHEN I REALIZED THAT MY CAR WAS ON FIRE. WHILE TRYING TO AVOID TRAFFIC AND AFTER ALMOST BEING HIT BY ONCOMING TRAFFIC I WAS FINALLY ABLE TO GET MY VEHICLE INTO A SAFE ARE ON THE SIDE OF THE ROAD AND CALL EMERGENCY ROADSIDE ASSISTANCE ON PROVIDED BY MY AUTO INSURANCE USA

Mileage: 65,000

20180517FireUNKNOWN OR OTHER

ON APRIL 2ND, 2018, I WAS DRIVING TO WORK AROUND 4:50 A.M. DRIVING ON THE 303SB ONLY ABOUT 7 MINUTES INTO MY DRIVE I NOTICED THAT MY VEHICLE BEGAN TO LAG AND STALL OUT, I BEGAN TO NOTICE GREY SMOKE COMING FROM THE HOOD AND THAT'S WHEN I REALIZED THAT MY CAR WAS ON FIRE. WHILE TRYING TO AVOID TRAFFIC AND AFTER ALMOST BEING HIT BY ONCOMING TRAFFIC I WAS FINALLY ABLE TO GET MY VEHICLE INTO A SAFE ARE ON THE SIDE OF THE ROAD AND CALL EMERGENCY ROADSIDE ASSISTANCE ON PROVIDED BY MY AUTO INSURANCE USA

Mileage: 65,000

20170726CrashAIR BAGS

I WAS GOING UP THE HIGHWAY AND A MAN HIT ME FLYING OUT AN PARKING LOT AND THE AIRBAGS NEVER WENT OFF AND I WAS GOING 35 TO 40 MPH, AND HIT AN SUV. NONE OF THE AIR BAGS CAME OUT. SO NOW I HAVE HERNIATED DISK IN MY BCK AMD ALSO LENDONS OUT OF PLACE EVERYWHERE.

20161222CrashAIR BAGS

DRIVING ALONG A FOUR-LANE DIVIDED HIGHWAY WITH A 50 MPH LIMIT WHEN WITHOUT WARNING AN ONCOMING VEHICLE TURNED LEFT INTO ME AT AN INTERSECTION. MY ESTIMATED IMPACT SPEED WAS 35 MPH. THE AIRBAGS FAILED TO DEPLOY. THE OTHER CAR'S AIRBAGS DEPLOYED. I WONDER IF THE AIRBAGS IN THE CHEVROLET WERE EVEN INSTALLED. IT MAKES NO SENSE TO ME WHY THEY DID NOT DEPLOY. *TR

Mileage: 11,740

20161222CrashSTRUCTURE:BODY

DRIVING ALONG A FOUR-LANE DIVIDED HIGHWAY WITH A 50 MPH LIMIT WHEN WITHOUT WARNING AN ONCOMING VEHICLE TURNED LEFT INTO ME AT AN INTERSECTION. MY ESTIMATED IMPACT SPEED WAS 35 MPH. THE AIRBAGS FAILED TO DEPLOY. THE OTHER CAR'S AIRBAGS DEPLOYED. I WONDER IF THE AIRBAGS IN THE CHEVROLET WERE EVEN INSTALLED. IT MAKES NO SENSE TO ME WHY THEY DID NOT DEPLOY. *TR

Mileage: 11,740