2014 CHEVROLET IMPALA

1016 complaints filed with NHTSA.

1016
Complaints
31
Crashes
15
Fires
12
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
5/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM216
STEERING136
ELECTRONIC STABILITY CONTROL (ESC)104
UNKNOWN OR OTHER85
SERVICE BRAKES83
ENGINE56
AIR BAGS43
LANE DEPARTURE: BLIND SPOT DETECTION39
EXTERIOR LIGHTING38
POWER TRAIN36
VEHICLE SPEED CONTROL31
STRUCTURE:BODY19
VISIBILITY/WIPER13
WHEELS12
SUSPENSION11

Recalls (12)

14V51800028/08/2014

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic m

15V46500024/07/2015

AIR BAGS

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a

13V22000024/05/2013

ELECTRICAL SYSTEM

General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2

14V45000023/07/2014

STEERING:ELECTRIC POWER ASSIST SYSTEM

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during s

14V35500023/06/2014

ELECTRICAL SYSTEM:IGNITION

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain

14V09200021/02/2014

POWER TRAIN:AUTOMATIC TRANSMISSION

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage f

15V08500011/02/2015

PARKING BRAKE

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these veh

14V54100009/09/2014

PARKING BRAKE

General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actu

14V48900008/08/2014

STRUCTURE

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicl

15V20200006/04/2015

PARKING BRAKE

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehic

14V40900002/07/2014

STEERING

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.

14V61400001/10/2014

ELECTRICAL SYSTEM

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles

Recent Complaints

20250612CrashAIR BAGS

I was in a car accident and the airbags did not deploy

20250612CrashSERVICE BRAKES

I was in a car accident and the airbags did not deploy

20250612CrashENGINE

I was in a car accident and the airbags did not deploy

20230329CrashAIR BAGS

Air bags did not deploy in an automotive collision.

20210613FireELECTRICAL SYSTEM

Fire started behind glove box area and burned electrical wires, instrument panel, airbag, front windshield, hood, water and smoke damage.

20210412FireELECTRICAL SYSTEM

TL* THE CONTACT OWNED A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED AT CARTER CHEVROLET, INC. (200 W DIXON BLVD, SHELBY, NC 28152) FOR A STARTER REPLACEMENT. AFTER GETTING THE VEHICLE BACK FROM THE DEALER, THE CONTACT WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN SHE DETECTED A BURNING ODOR AND SAW FIRE COMING FROM UNDER THE HOOD ON THE FRONT DRIVER'S SIDE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE DE

Mileage: 116,981

20200728CrashAIR BAGS

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE AT STOP, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE AND DROVE OFF. THE AIR BAGS DID NOT DEPLOY, EVEN THOUGH THE OTHER VEHICLE WAS DRIVING ABOUT 50 MPH. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES, INCLUDING LOWER BACK, CHEST AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS DAMAGED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TOT

Mileage: 88,423

20200720CrashELECTRICAL SYSTEM

AROUND 3 YEARS AGO. 3 PARTS THE LANE DEPARTURE MODULES CONTROL ARE THE BLIND SPOT SENSORS, REAR BACKUP SENSORS AND A FRONT CAMERA. MY LANE DEPARTURE MODULES GOT WET AND MESSED UP MY CAR WHERE THERE WERE MANY THINGS GOING WRONG. WHILE I WAS DRIVING MY CAR SAID THE AIR BAG WENT OFF, THEFT WAS DETECTED, BLOWER FAN & TEMP CONTROLS WHERE GOING ON AND OFF WHILE I WAS DRIVING. 2 YEARS AGO GM AGREED TO REPLACE THE MODULES. THE DEALERSHIP SAID THEY WERE HAVING PROBLEMS WITH THE PROGRAMMING OF THE MODULE

Mileage: 87,000

20200720CrashUNKNOWN OR OTHER

AROUND 3 YEARS AGO. 3 PARTS THE LANE DEPARTURE MODULES CONTROL ARE THE BLIND SPOT SENSORS, REAR BACKUP SENSORS AND A FRONT CAMERA. MY LANE DEPARTURE MODULES GOT WET AND MESSED UP MY CAR WHERE THERE WERE MANY THINGS GOING WRONG. WHILE I WAS DRIVING MY CAR SAID THE AIR BAG WENT OFF, THEFT WAS DETECTED, BLOWER FAN & TEMP CONTROLS WHERE GOING ON AND OFF WHILE I WAS DRIVING. 2 YEARS AGO GM AGREED TO REPLACE THE MODULES. THE DEALERSHIP SAID THEY WERE HAVING PROBLEMS WITH THE PROGRAMMING OF THE MODULE

Mileage: 87,000

20200720CrashEXTERIOR LIGHTING

AROUND 3 YEARS AGO. 3 PARTS THE LANE DEPARTURE MODULES CONTROL ARE THE BLIND SPOT SENSORS, REAR BACKUP SENSORS AND A FRONT CAMERA. MY LANE DEPARTURE MODULES GOT WET AND MESSED UP MY CAR WHERE THERE WERE MANY THINGS GOING WRONG. WHILE I WAS DRIVING MY CAR SAID THE AIR BAG WENT OFF, THEFT WAS DETECTED, BLOWER FAN & TEMP CONTROLS WHERE GOING ON AND OFF WHILE I WAS DRIVING. 2 YEARS AGO GM AGREED TO REPLACE THE MODULES. THE DEALERSHIP SAID THEY WERE HAVING PROBLEMS WITH THE PROGRAMMING OF THE MODULE

Mileage: 87,000

20191207CrashAIR BAGS

I WAS DRIVING ON A RESIDENTIAL STREET, GOING NO MORE THAN 25 MPH WITH MY TWO TWO YEAR OLDS IN THEIR CAR SEATS BEHIND ME. SUDDENLY AND SIMULTANEOUSLY, ALL FOUR OF THE SIDE AIRBAGS DEPLOYED (FRONT AND BACK), KNOCKING MY GIRLS SEATS TOGETHER, THE FRONT RIGHT SIDE OF THE CAR DROPPED DOWN AND STARTED GRINDING ON THE WHEEL. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD THANKFULLY. I TURNED THE CAR OFF, AND WHEN I GOT OUT TO LOOK AT THE FRONT, THE CAR DOOR SHUT, AND FOR THE FIRST TIME, AUTOMATICALLY L

Mileage: 245,000

20191207CrashSTEERING

I WAS DRIVING ON A RESIDENTIAL STREET, GOING NO MORE THAN 25 MPH WITH MY TWO TWO YEAR OLDS IN THEIR CAR SEATS BEHIND ME. SUDDENLY AND SIMULTANEOUSLY, ALL FOUR OF THE SIDE AIRBAGS DEPLOYED (FRONT AND BACK), KNOCKING MY GIRLS SEATS TOGETHER, THE FRONT RIGHT SIDE OF THE CAR DROPPED DOWN AND STARTED GRINDING ON THE WHEEL. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD THANKFULLY. I TURNED THE CAR OFF, AND WHEN I GOT OUT TO LOOK AT THE FRONT, THE CAR DOOR SHUT, AND FOR THE FIRST TIME, AUTOMATICALLY L

Mileage: 245,000

20191207CrashWHEELS

I WAS DRIVING ON A RESIDENTIAL STREET, GOING NO MORE THAN 25 MPH WITH MY TWO TWO YEAR OLDS IN THEIR CAR SEATS BEHIND ME. SUDDENLY AND SIMULTANEOUSLY, ALL FOUR OF THE SIDE AIRBAGS DEPLOYED (FRONT AND BACK), KNOCKING MY GIRLS SEATS TOGETHER, THE FRONT RIGHT SIDE OF THE CAR DROPPED DOWN AND STARTED GRINDING ON THE WHEEL. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD THANKFULLY. I TURNED THE CAR OFF, AND WHEN I GOT OUT TO LOOK AT THE FRONT, THE CAR DOOR SHUT, AND FOR THE FIRST TIME, AUTOMATICALLY L

Mileage: 245,000

20191111CrashUNKNOWN OR OTHER

I WAS TRAVELING FORWARD GOING ABOUT 25 MPH ON A RESIDENTIAL STREET WHEN SUDDENLY, AFTER GOING OVER A DIP, THE VEHICLE SEEMED TO DROP ON THE FRONT RIGHT HAND SIDE. SIMULTANEOUSLY, THE SIDE AIRBAGS (BOTH FRONT AND BACK) DEPLOYED. I COMPLETELY LOST CONTROL OF THE VEHICLE, BUT LUCKILY WAS ABLE TO COME TO A STOP ON THE SIDE OF THE ROAD. THE VEHICLE WAS UNABLE TO BE DRIVEN AWAY FROM THE ACCIDENT. WHEN I LOOKED AT MY FRONT TIRES THEY WERE NO LONGER TURNED THE SAME DIRECTION BUT THERE WAS NO NOTICEABL

Mileage: 20,000

20190411CrashFireENGINE

I LIVE IN HOWARD BEACH, NYC AND SAW AN ODD THING ON LINE INVOLVING A NYPD 106 WHICH IS OUR LOCAL PRECINCT THERE WHERE ONE OF THEIR CHEVROLET MODELS THERE HAD A LIKE MECHANICAL MALFUNCTION AND IT EXPLODED THERE. IT WAS SO CLOSE TO THAT THING IN 1996 WITH TWA FLIGHT 800 THERE REMEMBER THAT? BESIDES THAT, THEY HAD PHOTOS ON GOOGLE PHOTOS OF THE NYPD 106 CAR THERE ALL EXPLODED AND PARKED BY THE CURB WITH THE CAUSE A MECHANICAL MALFUNCTION LIKE REMEMBER TWA FLIGHT 800 IN 1996 THERE WITH THE PLANE THE

20190411CrashFireFUEL/PROPULSION SYSTEM

I LIVE IN HOWARD BEACH, NYC AND SAW AN ODD THING ON LINE INVOLVING A NYPD 106 WHICH IS OUR LOCAL PRECINCT THERE WHERE ONE OF THEIR CHEVROLET MODELS THERE HAD A LIKE MECHANICAL MALFUNCTION AND IT EXPLODED THERE. IT WAS SO CLOSE TO THAT THING IN 1996 WITH TWA FLIGHT 800 THERE REMEMBER THAT? BESIDES THAT, THEY HAD PHOTOS ON GOOGLE PHOTOS OF THE NYPD 106 CAR THERE ALL EXPLODED AND PARKED BY THE CURB WITH THE CAUSE A MECHANICAL MALFUNCTION LIKE REMEMBER TWA FLIGHT 800 IN 1996 THERE WITH THE PLANE THE

20190411CrashFireUNKNOWN OR OTHER

I LIVE IN HOWARD BEACH, NYC AND SAW AN ODD THING ON LINE INVOLVING A NYPD 106 WHICH IS OUR LOCAL PRECINCT THERE WHERE ONE OF THEIR CHEVROLET MODELS THERE HAD A LIKE MECHANICAL MALFUNCTION AND IT EXPLODED THERE. IT WAS SO CLOSE TO THAT THING IN 1996 WITH TWA FLIGHT 800 THERE REMEMBER THAT? BESIDES THAT, THEY HAD PHOTOS ON GOOGLE PHOTOS OF THE NYPD 106 CAR THERE ALL EXPLODED AND PARKED BY THE CURB WITH THE CAUSE A MECHANICAL MALFUNCTION LIKE REMEMBER TWA FLIGHT 800 IN 1996 THERE WITH THE PLANE THE

20190408CrashSTEERING

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING, THE STEERING WHEEL SEIZED WHILE MAKING A LEFT TURN. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. KINGDOM CHEVROLET (6603 S WESTERN AVE, CHICAGO, IL 60636, (877) 921-8488) AND THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

20190404FireELECTRICAL SYSTEM

TL* THE CONTACT OWNED A 2014 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, AN EXPLOSION OCCURRED AND FLAMES APPEARED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND FAULKNER CHEVROLET (298 STOKE PARK RD, BETHLEHEM, PA) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

Mileage: 118,000

20190404FireENGINE

TL* THE CONTACT OWNED A 2014 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, AN EXPLOSION OCCURRED AND FLAMES APPEARED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND FAULKNER CHEVROLET (298 STOKE PARK RD, BETHLEHEM, PA) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

Mileage: 118,000