2003 CHEVROLET IMPALA

935 complaints filed with NHTSA.

935
Complaints
44
Crashes
45
Fires
35
Injuries
0
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM231
ENGINE88
EXTERIOR LIGHTING57
ENGINE AND ENGINE COOLING40
AIR BAGS28
EXTERIOR LIGHTING:HEADLIGHTS27
STEERING25
UNKNOWN OR OTHER23
SERVICE BRAKES, HYDRAULIC21
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR20
SERVICE BRAKES19
ENGINE AND ENGINE COOLING:ENGINE18
VEHICLE SPEED CONTROL18
POWER TRAIN:AUTOMATIC TRANSMISSION15
TRACTION CONTROL SYSTEM15

Recalls (8)

15V70100026/10/2015

ENGINE AND ENGINE COOLING:ENGINE

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118,

08E06300017/10/2008

STEERING

DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DU

09E00500017/02/2009

STEERING

DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN

03V05100014/02/2003

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.

07E02100012/03/2007

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.

02V22200009/08/2002

AIR BAGS:FRONTAL

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

09V11600008/04/2009

ENGINE AND ENGINE COOLING

GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROP

14V40000003/07/2014

ELECTRICAL SYSTEM:IGNITION

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency

Recent Complaints

20220626FireSUSPENSION

Hey my name is [XXX] I recently took my Chevy impala for repairs they told me I need more repairs done I’m like cool my bottom of my car is rusted n my struts are bad n my oil pump n other stuff is not working as well I’m when I gave Chevy a call ball they took my they manager not to bring the car back I’m kinda upset bout this whole thing idk cause they had to fix my head gasket for free but I need help getting these thing fixes. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATIO

20220626FireENGINE

Hey my name is [XXX] I recently took my Chevy impala for repairs they told me I need more repairs done I’m like cool my bottom of my car is rusted n my struts are bad n my oil pump n other stuff is not working as well I’m when I gave Chevy a call ball they took my they manager not to bring the car back I’m kinda upset bout this whole thing idk cause they had to fix my head gasket for free but I need help getting these thing fixes. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATIO

20220626FireSERVICE BRAKES

Hey my name is [XXX] I recently took my Chevy impala for repairs they told me I need more repairs done I’m like cool my bottom of my car is rusted n my struts are bad n my oil pump n other stuff is not working as well I’m when I gave Chevy a call ball they took my they manager not to bring the car back I’m kinda upset bout this whole thing idk cause they had to fix my head gasket for free but I need help getting these thing fixes. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATIO

20200828FireSTRUCTURE:BODY

VEHICLE FIRE. VEHICLE CAUGHT FIRE WHILE CRUISING AT HIGHWAY SPEEDS. VERY DANGEROUS. VEHICLE IS A TOTAL LOSS.

Mileage: 185,000

20200828FireELECTRICAL SYSTEM

VEHICLE FIRE. VEHICLE CAUGHT FIRE WHILE CRUISING AT HIGHWAY SPEEDS. VERY DANGEROUS. VEHICLE IS A TOTAL LOSS.

Mileage: 185,000

20200828FireENGINE

VEHICLE FIRE. VEHICLE CAUGHT FIRE WHILE CRUISING AT HIGHWAY SPEEDS. VERY DANGEROUS. VEHICLE IS A TOTAL LOSS.

Mileage: 185,000

20200817FireENGINE

I JUST RECENTLY BOUGHT THIS VEHICLE 03/11/20 AND IT RAN GREAT TILL YESTERDAY WHEN THE INTAKE MANIFOLD EXPLODED AND CAUGHT FIRE TO THE ENGINE FROM THE FUEL LINES MELTED THIS HAPPENED WHEN I WAS GETTING A JUMP. IT SAYS THERE ARE NO RECALLS PENDING IT IS THE 3.8L AND IT LOOKED ORIGINAL ALL THE PARTS DID CAN YOU PLEASE HELP ME OUT

Mileage: 200,200

20200817FireFUEL/PROPULSION SYSTEM

I JUST RECENTLY BOUGHT THIS VEHICLE 03/11/20 AND IT RAN GREAT TILL YESTERDAY WHEN THE INTAKE MANIFOLD EXPLODED AND CAUGHT FIRE TO THE ENGINE FROM THE FUEL LINES MELTED THIS HAPPENED WHEN I WAS GETTING A JUMP. IT SAYS THERE ARE NO RECALLS PENDING IT IS THE 3.8L AND IT LOOKED ORIGINAL ALL THE PARTS DID CAN YOU PLEASE HELP ME OUT

Mileage: 200,200

20200817FireUNKNOWN OR OTHER

I JUST RECENTLY BOUGHT THIS VEHICLE 03/11/20 AND IT RAN GREAT TILL YESTERDAY WHEN THE INTAKE MANIFOLD EXPLODED AND CAUGHT FIRE TO THE ENGINE FROM THE FUEL LINES MELTED THIS HAPPENED WHEN I WAS GETTING A JUMP. IT SAYS THERE ARE NO RECALLS PENDING IT IS THE 3.8L AND IT LOOKED ORIGINAL ALL THE PARTS DID CAN YOU PLEASE HELP ME OUT

Mileage: 200,200

20200423FireENGINE

THE INCIDENT HAPPENED THIS MORNING AS I WAS LEAVING FOR WORK. MY CAR WAS PARKED IN OUR DRIVEWAY AND HAD NOT BEEN DRIVEN IN 2 DAYS. I GOT IN THE VEHICLE AND PUT THE KEY IN THE IGNITION AND AS SOON AS I TURNED IT TO START THERE WAS A LOUD BANG THAT SOUNDED LIKE A GUNSHOT WHICH I THOUGHT WAS A BACKFIRE. THE ENTIRE PLASTIC INTAKE MANIFOLD GASKET HAD EXPLODED INTO PIECES AND WHITE SMOKE BEGAN TO RISE FROM UNDER THE HOOD. WHEN I OPENED THE HOOD AND THE SMOKE CLEARED I BEGAN TO ASSESS THE ISSUE, I NOTI

Mileage: 144,150

20200423FireFUEL/PROPULSION SYSTEM

THE INCIDENT HAPPENED THIS MORNING AS I WAS LEAVING FOR WORK. MY CAR WAS PARKED IN OUR DRIVEWAY AND HAD NOT BEEN DRIVEN IN 2 DAYS. I GOT IN THE VEHICLE AND PUT THE KEY IN THE IGNITION AND AS SOON AS I TURNED IT TO START THERE WAS A LOUD BANG THAT SOUNDED LIKE A GUNSHOT WHICH I THOUGHT WAS A BACKFIRE. THE ENTIRE PLASTIC INTAKE MANIFOLD GASKET HAD EXPLODED INTO PIECES AND WHITE SMOKE BEGAN TO RISE FROM UNDER THE HOOD. WHEN I OPENED THE HOOD AND THE SMOKE CLEARED I BEGAN TO ASSESS THE ISSUE, I NOTI

Mileage: 144,150

20191025CrashAIR BAGS

HAD FRONT END ACCIDENT TWICE AND AIR BAGS NEVER INFLATED.

Mileage: 160,000

20180612FireELECTRICAL SYSTEM

UNDER THE HOOD FIRE AND UNINTENDED KEY ROTATION. MAYBE 5 DAYS AFTER I TOOK MY VEHICLE INTO TC CHEVY (IN ASHLAND OREGON) TO HAVE THE 2 RECALLS REPAIRED ON IT. I TRIED TO START MY CAR AND IT CAUGHT ON FIRE DOWN BY THE FRONT BUMPER AND THE FLAMES MADE IT TO THE BACK SIDE OF THE MOTOR AND IGNITED THE FUEL LINES CAUSING A MINI EXPLOSION UNDER THE HOOD, MEAN WHILE I'M SITTING IN THE DRIVER'S SEAT. I JUMPED OUT OF THE CAR NEARLY HAVING THE LIFE SCARED OUT OF ME, I POPPED THE HOOD AND GRABBED MY HOUSE G

Mileage: 120,000

20180612FireENGINE

UNDER THE HOOD FIRE AND UNINTENDED KEY ROTATION. MAYBE 5 DAYS AFTER I TOOK MY VEHICLE INTO TC CHEVY (IN ASHLAND OREGON) TO HAVE THE 2 RECALLS REPAIRED ON IT. I TRIED TO START MY CAR AND IT CAUGHT ON FIRE DOWN BY THE FRONT BUMPER AND THE FLAMES MADE IT TO THE BACK SIDE OF THE MOTOR AND IGNITED THE FUEL LINES CAUSING A MINI EXPLOSION UNDER THE HOOD, MEAN WHILE I'M SITTING IN THE DRIVER'S SEAT. I JUMPED OUT OF THE CAR NEARLY HAVING THE LIFE SCARED OUT OF ME, I POPPED THE HOOD AND GRABBED MY HOUSE G

Mileage: 120,000

20180612FireFUEL/PROPULSION SYSTEM

UNDER THE HOOD FIRE AND UNINTENDED KEY ROTATION. MAYBE 5 DAYS AFTER I TOOK MY VEHICLE INTO TC CHEVY (IN ASHLAND OREGON) TO HAVE THE 2 RECALLS REPAIRED ON IT. I TRIED TO START MY CAR AND IT CAUGHT ON FIRE DOWN BY THE FRONT BUMPER AND THE FLAMES MADE IT TO THE BACK SIDE OF THE MOTOR AND IGNITED THE FUEL LINES CAUSING A MINI EXPLOSION UNDER THE HOOD, MEAN WHILE I'M SITTING IN THE DRIVER'S SEAT. I JUMPED OUT OF THE CAR NEARLY HAVING THE LIFE SCARED OUT OF ME, I POPPED THE HOOD AND GRABBED MY HOUSE G

Mileage: 120,000

20170705FireENGINE

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST ACCELERATION. THE VEHICLE WOULD NOT ACCELERATE EVEN WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED SMOKE EMERGING FROM THE ENGINE COMPARTMENT. THE CONTACT HAD TO USE A FIRE EXTINGUISHER TO EXTINGUISH THE FLAMES INSIDE THE ENGINE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPEND

Mileage: 291,000

20170223FireUNKNOWN OR OTHER

YESTERDAY FED 22 WE WHERE AT HOME AND WE HERED A LOUD SOUND I WHEN OUT SIDE AND THE CAR WAS CATCHING ON FIRE. THE CAR WAS COMPLETELY OFF AND PARKED IN ARE PARKING LOT.

Mileage: 190,000

20170210CrashAIR BAGS

TL* THE CONTACT OWNED A 2003 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE DRIVER SIDE OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT HAD TO BE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE CONTACT SUSTAINED LACERATIONS TO THE LIPS, CHEST BRUISES, AND PAIN TO THE JAW. THE CONTACT WAS TREATED AND RELEASED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILE

20170208CrashAIR BAGS

WHEN I TURN IGNITION SWITCH ON 10 TIMES AND FINALLY STAR RUNNING ENGINE THEN LATER I SAW THAT AIRBAGS LIGHT ON 5 MINS SELF OFF ALL CLUSTERS BUT STILL RUNNING ENGINE. THEN, I TURN OFF IGNITION THEN TURN BACK ON SAME THINGS 15 TIMES. I DON'T KNOW WHAT'S WRONG WITH CAR. THE BATTERY IS GOOD.

20170208CrashELECTRICAL SYSTEM

WHEN I TURN IGNITION SWITCH ON 10 TIMES AND FINALLY STAR RUNNING ENGINE THEN LATER I SAW THAT AIRBAGS LIGHT ON 5 MINS SELF OFF ALL CLUSTERS BUT STILL RUNNING ENGINE. THEN, I TURN OFF IGNITION THEN TURN BACK ON SAME THINGS 15 TIMES. I DON'T KNOW WHAT'S WRONG WITH CAR. THE BATTERY IS GOOD.