2011 CHEVROLET HHR

287 complaints filed with NHTSA.

287
Complaints
20
Crashes
3
Fires
30
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
Not Rated/5
Front Crash
Not Rated/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
FUEL/PROPULSION SYSTEM42
ELECTRICAL SYSTEM37
AIR BAGS29
STEERING25
ENGINE24
ELECTRONIC STABILITY CONTROL (ESC)23
UNKNOWN OR OTHER16
STRUCTURE:BODY12
SERVICE BRAKES12
POWER TRAIN9
STRUCTURE:BODY:DOOR9
SUSPENSION6
LATCHES/LOCKS/LINKAGES:DOORS:LATCH6
VEHICLE SPEED CONTROL6
EXTERIOR LIGHTING5

Recalls (3)

14E02100030/04/2014

ELECTRICAL SYSTEM:IGNITION:SWITCH

UCI-FRAM Group is recalling certain LS1328 ignition Switches sold as Wells LS1328, Duralast LS1328, Airtex 1S6097, and Carquest 53-27479, and LS1497 Ignition Switches sold as Wells LS1497, Duralast LS1497, Airtex 1S10961, and Carquest 53-27967, for use on various General Motors model and model year

14V17100010/04/2014

ELECTRICAL SYSTEM:IGNITION

General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignitio

14V04700010/02/2014

AIR BAGS

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency

Recent Complaints

20230617FireFUEL/PROPULSION SYSTEM

I left vehicle running on my concrete driveway while I ran in the house to get my father for an errand. When I came outside and went to get into the vehicle I noticed a fire in the front of the rear wheel on the driver's side kind of dripping flames from the vehicle on to the concrete. Luckily I reacted quickly enough to release the parking brake. [Car is a manual transmisson]. The car drifted forward [driveway has small downhill pitch]and I turned the motor off. Then I [luckily] ran over to a h

20190101ELECTRONIC STABILITY CONTROL (ESC)

I TRIED TO USED REMOTE START FROM MY FOB. IT WORKED THE FIRST TIME BUT NOTHING AFTER THAT..STATIONARY THESE WERE THE EVENTS THAT FOLLOWED: ALL AT THE SAME TIME LOST POWER STEERING (POWER STEERING ASSIST) LANDED ME IN THE HOSPITAL WITH TORN CHEST MUSCLE WHILE CAR WAS MOVING ON A INTERSTATE NO A/C (COMPRESSOR DOES NOT COME ON) STATIONARY SERVICE AIRBAG LIGHT CAME ON WHILE CAR WAS MOVING ON THE INTERSTATE SERVICE TIRE MONITORS STATIONERY NO TEMP READING STATIONARY

Mileage: 142,980

20190101ELECTRICAL SYSTEM

I TRIED TO USED REMOTE START FROM MY FOB. IT WORKED THE FIRST TIME BUT NOTHING AFTER THAT..STATIONARY THESE WERE THE EVENTS THAT FOLLOWED: ALL AT THE SAME TIME LOST POWER STEERING (POWER STEERING ASSIST) LANDED ME IN THE HOSPITAL WITH TORN CHEST MUSCLE WHILE CAR WAS MOVING ON A INTERSTATE NO A/C (COMPRESSOR DOES NOT COME ON) STATIONARY SERVICE AIRBAG LIGHT CAME ON WHILE CAR WAS MOVING ON THE INTERSTATE SERVICE TIRE MONITORS STATIONERY NO TEMP READING STATIONARY

Mileage: 142,980

20190101STEERING

I TRIED TO USED REMOTE START FROM MY FOB. IT WORKED THE FIRST TIME BUT NOTHING AFTER THAT..STATIONARY THESE WERE THE EVENTS THAT FOLLOWED: ALL AT THE SAME TIME LOST POWER STEERING (POWER STEERING ASSIST) LANDED ME IN THE HOSPITAL WITH TORN CHEST MUSCLE WHILE CAR WAS MOVING ON A INTERSTATE NO A/C (COMPRESSOR DOES NOT COME ON) STATIONARY SERVICE AIRBAG LIGHT CAME ON WHILE CAR WAS MOVING ON THE INTERSTATE SERVICE TIRE MONITORS STATIONERY NO TEMP READING STATIONARY

Mileage: 142,980

20180808STRUCTURE:BODY

ON AUGUST 2 2018 I WAS DRIVING. I HAD MY OLDEST DAUGHTER IN THE BACK SEAT. WE CAME TO A STOP SIGN AND MADE A RIGHT TURN. AS I WAS TURNING THE REAR DRIVER SIDE DOOR FLEW OPEN AND MY DAUGHTER AND HER CELL PHONE WENT FLYING OUT. SHE GOT SCRAPES AND BRUISES BUT NOTHING MAJOR. HER CELL PHONE SCREEN SMASHED. I IMMEDIATELY PULLED OVER THINKING SHE JUST DIDN'T SHUT THE DOOR ALL THE WAY AND TRIED TO SHUT IT. IT WOULDN'T LATCH. I WENT TO THE CLOSEST GAS STATION AND TRIED GETTING THE DOOR TO SHUT, AS I WAS

Mileage: 114,000

20170616CrashSTEERING

I WAS DRIVING DOWN MY STREET SOUTH HARMONY ROAD IN BLOOMINGTON MY POWER STEERING LIGHT CAME ON I LOST CONTROL I WAS FORCED TO THE RIGHT INTO A DITCH OVER A DRIVEWAY BACK INTO THE DITCH AND I WOUND UP SIDEWAYS IN MY STREET SLAMMED INTO A TREE. I WAS DRIVING MY 2011 HHR AS I UNDERSTAND IT ALL THE HHR'S OF 2010 HAVE BEEN RECALLED FOR THEIR POWER STEERING I DID GO TO DEALERS I WAS TURNED AWAY AS TO LEAVE I CALLED UM OVER AND OVER AGAIN I WAS BLOWN OFF I WAS NOT BEING TAKEN SERIOUSLY AND AS A RESULT

Mileage: 10,100

20160509CrashSTEERING

TRAVELING AT 30MPH POWER STEERING WENT OUT AND CAR DROVE OVER CURB & HIT FIRE HYDRANT. UNABLE TO STEER CAR AT ALL. CITED BY POLICE FOR FAILURE TO CONTROL.

Mileage: 59,692

20151113CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING 20 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP AND REAR ENDED ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE DETAILS WERE UNAVAILABLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. THE VIN WAS UNAVAILABLE.

Mileage: 54,000

20151020CrashSERVICE BRAKES

I PURCHASE CHEVY HHR IN GOOD CONDITIONS UNTIL I GOT ON THE FREEWAY. AS I WAS IMMERGING IN TO THE FREEWAY THE ACCELORATOR GOT STUCK ON 6RPM AND WAS SPEEDING 60MPH I TRIED TO SLOW DOWN AND THE BRAKES DIDNT GO DOWN AT ALL. IT WAS ALL LOCKED UP MY KIDS AND I FREAK OUT WITH THE SPEED THAT THE CAR WAS PICKING UP AND HOW THE BREAKS WERENT WORKING I DECIDED TO USE THE EMERGENCY HANDDLE AND SOME SIDE BUSHES TO SLOW DOWN THE CAR AND NOTHING WORKED! I CHECKED TO SEE IF THE CRUISE CONTROL WAS ON AND NOTHING

Mileage: 156,000

20151020CrashVEHICLE SPEED CONTROL

I PURCHASE CHEVY HHR IN GOOD CONDITIONS UNTIL I GOT ON THE FREEWAY. AS I WAS IMMERGING IN TO THE FREEWAY THE ACCELORATOR GOT STUCK ON 6RPM AND WAS SPEEDING 60MPH I TRIED TO SLOW DOWN AND THE BRAKES DIDNT GO DOWN AT ALL. IT WAS ALL LOCKED UP MY KIDS AND I FREAK OUT WITH THE SPEED THAT THE CAR WAS PICKING UP AND HOW THE BREAKS WERENT WORKING I DECIDED TO USE THE EMERGENCY HANDDLE AND SOME SIDE BUSHES TO SLOW DOWN THE CAR AND NOTHING WORKED! I CHECKED TO SEE IF THE CRUISE CONTROL WAS ON AND NOTHING

Mileage: 156,000

20150908AIR BAGS

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SIDE AIR BAG DEPLOYED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BURN ON THE LEFT ARM AND A NECK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT AVAILABLE.

Mileage: 35,000

20150902UNKNOWN OR OTHER

I WAS PARKED IN DRIVEWAY WHEN I WENT TO OPEN MY DRIVERS SIDE DOOR THE SILVER HANDLE BROKE RIGHT IN HALF CUT MY HAND BUT I JUST CLEANED AND BANDAGED MY HAND. I COULDN'T AFFORD TO FIX IT SO I LOOKED UP THE PART . ITS A $50 BUT THEY WANT $250 AT THE DEALER. I FINALLY GOT SOME MONEY TOGETHER AND BECAUSE IT WAS WINDER AND ONE TOME THE WINDOW WAS FROZEN AND THE DOOR DIDN'T CLOSE GOOD WHEN I GOT IN SO I HAD TO STOP AND CLIMB OUT OF TBE CAR FROM THE PASSENGERS SIDE WITH A BAD BACK TOO. IM DISABLED. IT C

Mileage: 75,000

20150619ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT NOTICED A LEAK OF HOT AIR/LIQUID UNDER THE DASHBOARD COMING FROM THE FRONT AND REAR OF THE VEHICLE. THE CONTACT WAS BURNED FROM THE HOT WATER LEAKAGE. THE CONTACT ALSO STATED THAT THE VEHICLE MADE AN ABNORMAL SWOOSH NOISE WHEN MAKING TURNS, WHICH CREATED A HOT MIST INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

Mileage: 132,000

20150619ENGINE

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT NOTICED A LEAK OF HOT AIR/LIQUID UNDER THE DASHBOARD COMING FROM THE FRONT AND REAR OF THE VEHICLE. THE CONTACT WAS BURNED FROM THE HOT WATER LEAKAGE. THE CONTACT ALSO STATED THAT THE VEHICLE MADE AN ABNORMAL SWOOSH NOISE WHEN MAKING TURNS, WHICH CREATED A HOT MIST INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

Mileage: 132,000

20150615CrashELECTRICAL SYSTEM

2011 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE FAULTY IGNITION SWITCH PROBLEMS. *SMD THE CONSUMER STATED ON JANUARY 8, 2013, AS HE BACKED OUT OF THE DRIVEWAY, HE HIT A POT HOLE IN THE ALLEY AND THE IGNITION SWITCH TURNED OFF. HE HIS SOME HEDGES AND A SNOW BANK AND PUT A DENT IN THE REAR BUMPER. THE CONSUMER STATED THE NEXT DAY, HIS BACK, LEGS AND FEET WERE NUMB. *JB UPDATED 8/21/15*CN UPDATED 10/20/2017*CN

20150127CrashSEAT BELTS

BEFORE I KNEW ABOUT THE RECALLS, I HAD AN ACCIDENT THAT REALLY SCARED ME. I WAS ON MY WAY TO PICK UP MY DAUGHTER FROM SCHOOL. ALL OF A SUDDEN, I STEERING WHEEL JERKED TO THE RIGHT AND LOCKED. I HIT A LIGHT POLE. THE IMPACT OF THE CRASH SHOULD HAVE DEPLOYED THE AIRBAGS, BUT DID NOT. SEAT BELTS EXPLODED. THE COP SAID I SHOULDN'T BE WALKING AND TO GET THIS CHECKED OUT. SINCE THEN, I HAVE HAD TWO RECALL REPAIRS AND NOW NEED ANOTHER REPAIR. ON VETERANS DAY, 2014, I WAS GIVEN A CAR FROM THE VFW

Mileage: 56,795

20150127CrashSTEERING

BEFORE I KNEW ABOUT THE RECALLS, I HAD AN ACCIDENT THAT REALLY SCARED ME. I WAS ON MY WAY TO PICK UP MY DAUGHTER FROM SCHOOL. ALL OF A SUDDEN, I STEERING WHEEL JERKED TO THE RIGHT AND LOCKED. I HIT A LIGHT POLE. THE IMPACT OF THE CRASH SHOULD HAVE DEPLOYED THE AIRBAGS, BUT DID NOT. SEAT BELTS EXPLODED. THE COP SAID I SHOULDN'T BE WALKING AND TO GET THIS CHECKED OUT. SINCE THEN, I HAVE HAD TWO RECALL REPAIRS AND NOW NEED ANOTHER REPAIR. ON VETERANS DAY, 2014, I WAS GIVEN A CAR FROM THE VFW

Mileage: 56,795

20140826FireUNKNOWN OR OTHER

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT A HOUR AFTER PARKING, THE VEHICLE CAUGHT ON FIRE. THE CONTACT WAS NOT PRESENT WHEN THE FAILURE OCCURRED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.

Mileage: 78,000

20140805CrashELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN FIVE TIMES, WHICH RESULTED IN TWO CRASHES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER EACH CRASH. THE FIRST CRASH OCCURRED WHEN THE VEHICLE STALLED AND STRUCK THE FRONT OF ANOTHER VEHICLE. THE BRAKES FAILED TO STOP THE VEHICLE PROPERLY. THE CONTACT AND PASSENGER SUSTAINED MINOR INJURIES. THE SECOND CRASH OCCURRED WHEN THE VEHICLE STALLED AND WAS CRASHED INTO A TREE. POLICE REPORTS WERE FILED

20140805CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN FIVE TIMES, WHICH RESULTED IN TWO CRASHES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER EACH CRASH. THE FIRST CRASH OCCURRED WHEN THE VEHICLE STALLED AND STRUCK THE FRONT OF ANOTHER VEHICLE. THE BRAKES FAILED TO STOP THE VEHICLE PROPERLY. THE CONTACT AND PASSENGER SUSTAINED MINOR INJURIES. THE SECOND CRASH OCCURRED WHEN THE VEHICLE STALLED AND WAS CRASHED INTO A TREE. POLICE REPORTS WERE FILED