2024 CADILLAC XT4

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

General Motors, LLC (GM) is recalling certain 2024 Cadillac XT4 and Chevrolet Malibu vehicles. The vehicles may have the wrong owner's manual in the glove box. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchora

Car suddenly stopped while driving and would not start and stalled. Tried to restart multiple times with failed to restart. Car cranked but did not start after multiple attempts. There were no warning signs or indication before stall. Luckily, incident happened in parking lot way out from it. Traffic behind had to steer to other lane to maneuver. Stalling on public road or freeway could’ve been a safety concern for occupants and others. Dealer diagnosed the issue as faulty fuel pump driver mod

I WAS STOPPED AT A RED LIGHT, IT TURNED GREEN AND I PROCEEDED TO DRIVE FORWARD THROUGH THE INTERSECTION WHEN ALL OF A SUDDEN THE AUTOMATIC BRAKING SYSTEM ENGAGED BRINING THE CAR TO AN IMMEDIATE STOP IN THE MIDDLE OF THE INTERSECTION. MY PASSENGER AND I WERE THRUST FORWARD INTO THE STEERING WHEEL AND DASHBOARD RESPECTIVELY. THE CAR BEHIND ME HIT ME. BOTH CARS SUSTAINED DAMAGE. THERE WAS NOTHING IN FRONT OF ME THAT SHOULD HAVE CAUSED THIS SAFETY SYSTEM TO ENGAGE.I BELEIVE THEY CALL THIS PHANTOM BR

I WAS STOPPED AT A RED LIGHT, IT TURNED GREEN AND I PROCEEDED TO DRIVE FORWARD THROUGH THE INTERSECTION WHEN ALL OF A SUDDEN THE AUTOMATIC BRAKING SYSTEM ENGAGED BRINING THE CAR TO AN IMMEDIATE STOP IN THE MIDDLE OF THE INTERSECTION. MY PASSENGER AND I WERE THRUST FORWARD INTO THE STEERING WHEEL AND DASHBOARD RESPECTIVELY. THE CAR BEHIND ME HIT ME. BOTH CARS SUSTAINED DAMAGE. THERE WAS NOTHING IN FRONT OF ME THAT SHOULD HAVE CAUSED THIS SAFETY SYSTEM TO ENGAGE.I BELEIVE THEY CALL THIS PHANTOM BR

On [XXX] my car auto brake unexpected early afternoon on [XXX] . SPEED WAS APPROXIMATELY 53 mph. A Mack dump truck almost rear ended me. On [XXX] the same thing happened in Philipsburg NJ on [XXX] . CAR WAS BROUGHT TO Faulkner Cadillac in Bethel, Pa. In both cases, there were no cars or objects in my path. About 2 months ago the same thing happened at low speed in Watchung, NJ. IT HAS HAPPENED 3 other times in reverse. Faukner reprogrammed front view camera for the [XXX] incident. It has failed

While driving on the highway, my vehicle suddenly engaged the brakes without any obstacle ahead, creating a dangerous and frightening situation. Immediately after this incident, the Check Engine and Transmission System warnings also appeared. This vehicle is still new, and it is completely unacceptable to experience failures in major systems like AEB, engine, and transmission. I have since learned about TSB #24-NA-053, which describes false AEB activations in XT4 models. My concern is that my

While driving on the highway, my vehicle suddenly engaged the brakes without any obstacle ahead, creating a dangerous and frightening situation. Immediately after this incident, the Check Engine and Transmission System warnings also appeared. This vehicle is still new, and it is completely unacceptable to experience failures in major systems like AEB, engine, and transmission. I have since learned about TSB #24-NA-053, which describes false AEB activations in XT4 models. My concern is that my

While driving on the highway, my vehicle suddenly engaged the brakes without any obstacle ahead, creating a dangerous and frightening situation. Immediately after this incident, the Check Engine and Transmission System warnings also appeared. This vehicle is still new, and it is completely unacceptable to experience failures in major systems like AEB, engine, and transmission. I have since learned about TSB #24-NA-053, which describes false AEB activations in XT4 models. My concern is that my

While driving the vehicle on 01 May 2025, the car rapidly decelerated from over 60MPH to under 30 MPH in an instant. The car would not go over 30MPH. The power steering was off, the safety restraint was off, service transmission warning was on, engine light was on,low fuel indicator was on (I had over a half tank of gas), and service stabilitrak was on. The car had to be towed to the dealership. This is the second time this has occurred within the last 45 days. I just purchased the car in the mi

While driving the vehicle on 01 May 2025, the car rapidly decelerated from over 60MPH to under 30 MPH in an instant. The car would not go over 30MPH. The power steering was off, the safety restraint was off, service transmission warning was on, engine light was on,low fuel indicator was on (I had over a half tank of gas), and service stabilitrak was on. The car had to be towed to the dealership. This is the second time this has occurred within the last 45 days. I just purchased the car in the mi

While driving the vehicle on 01 May 2025, the car rapidly decelerated from over 60MPH to under 30 MPH in an instant. The car would not go over 30MPH. The power steering was off, the safety restraint was off, service transmission warning was on, engine light was on,low fuel indicator was on (I had over a half tank of gas), and service stabilitrak was on. The car had to be towed to the dealership. This is the second time this has occurred within the last 45 days. I just purchased the car in the mi

While backing up I had situations where the automatic brakes would engage although there was no obstruction behind the car. To stop this from happening, I had to turn this feature off. I brought the car in for service (Ed Morse Cadillac in Delray Beach, Florida) and was given a Cadillac Service Bulletin that acknowledged this was a problem with 2023-2025 cadillacs and there was no fix for this problem. They suggest that I do what I had done- turn it off. I feel this is not an adequate respo

While backing up I had situations where the automatic brakes would engage although there was no obstruction behind the car. To stop this from happening, I had to turn this feature off. I brought the car in for service (Ed Morse Cadillac in Delray Beach, Florida) and was given a Cadillac Service Bulletin that acknowledged this was a problem with 2023-2025 cadillacs and there was no fix for this problem. They suggest that I do what I had done- turn it off. I feel this is not an adequate respo

While backing up I had situations where the automatic brakes would engage although there was no obstruction behind the car. To stop this from happening, I had to turn this feature off. I brought the car in for service (Ed Morse Cadillac in Delray Beach, Florida) and was given a Cadillac Service Bulletin that acknowledged this was a problem with 2023-2025 cadillacs and there was no fix for this problem. They suggest that I do what I had done- turn it off. I feel this is not an adequate respo

I am reporting a serious safety issue with my vehicle, purchased from Ed Morse Cadillac. The vehicle has unexpectedly shut off while I was driving on multiple occasions (3 times to date). When this occurs, the entire infotainment and dashboard screen goes completely black, and most alarmingly, the brakes become unresponsive or extremely difficult to engage. This creates a highly dangerous situation where I am unable to control or stop the vehicle safely, putting myself and others at serious ris

I am reporting a serious safety issue with my vehicle, purchased from Ed Morse Cadillac. The vehicle has unexpectedly shut off while I was driving on multiple occasions (3 times to date). When this occurs, the entire infotainment and dashboard screen goes completely black, and most alarmingly, the brakes become unresponsive or extremely difficult to engage. This creates a highly dangerous situation where I am unable to control or stop the vehicle safely, putting myself and others at serious ris

I am reporting a serious safety issue with my vehicle, purchased from Ed Morse Cadillac. The vehicle has unexpectedly shut off while I was driving on multiple occasions (3 times to date). When this occurs, the entire infotainment and dashboard screen goes completely black, and most alarmingly, the brakes become unresponsive or extremely difficult to engage. This creates a highly dangerous situation where I am unable to control or stop the vehicle safely, putting myself and others at serious ris

I am submitting this complaint to report a significant safety system failure in my 2025 Cadillac XT4 during an accident that occurred on April 12, 2025, in Dallas, Texas. During the incident: •The Anti-lock Braking System (ABS) did not activate, and I was unable to stop in time to avoid a collision. •Neither the driver nor passenger airbags deployed, despite sufficient impact that should have triggered deployment. •OnStar Automatic Crash Response did not activate, nor was I contacted by a

I am submitting this complaint to report a significant safety system failure in my 2025 Cadillac XT4 during an accident that occurred on April 12, 2025, in Dallas, Texas. During the incident: •The Anti-lock Braking System (ABS) did not activate, and I was unable to stop in time to avoid a collision. •Neither the driver nor passenger airbags deployed, despite sufficient impact that should have triggered deployment. •OnStar Automatic Crash Response did not activate, nor was I contacted by a

I am submitting this complaint to report a significant safety system failure in my 2025 Cadillac XT4 during an accident that occurred on April 12, 2025, in Dallas, Texas. During the incident: •The Anti-lock Braking System (ABS) did not activate, and I was unable to stop in time to avoid a collision. •Neither the driver nor passenger airbags deployed, despite sufficient impact that should have triggered deployment. •OnStar Automatic Crash Response did not activate, nor was I contacted by a

While driving the car rapidly decelerated along with loss to steering control.The engine essentially shutdown and would not accelerate past 30 MPH with full force. Oil temperature was 280/300 and rising. Warnings came on the car stating service all wheel drive system,service safety restraint as airbags will not deploy, service transmission, service power steering along with the check engine light.I could not maneuver the car nor was the car drivable.Car was towed as it could not be driven.Car pu