2017 CADILLAC ESCALADE ESV

47 complaints filed with NHTSA.

47
Complaints
5
Crashes
1
Fires
7
Injuries
0
Deaths

NHTSA Safety Rating

4/5
Overall
5/5
Front Crash
5/5
Side Crash
3/5
Rollover

Complaints by Component

ComponentCount
SERVICE BRAKES11
ENGINE8
POWER TRAIN8
UNKNOWN OR OTHER4
ELECTRICAL SYSTEM3
STRUCTURE:BODY2
SUSPENSION2
EXTERIOR LIGHTING1
SEATS1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER1
WHEELS1
VISIBILITY/WIPER1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1
TIRES:SIDEWALL1
AIR BAGS1

Recalls (1)

16V65100008/09/2016

AIR BAGS:FRONTAL

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Poli

Recent Complaints

20251028UNKNOWN OR OTHER

I am the owner of a 2017 Cadillac Escalade affected by Special Coverage Adjustment 17016 (Program ID N162058750). The issue involves the chrome trim on the steering wheel separating, creating a sharp edge that poses a safety hazard to the driver. I contacted Cadillac to request a repair under this Special Coverage program. My vehicle developed this defect while still under the mileage limit of the program, well before exceeding 120,000 miles. However, Cadillac has refused to provide any repair

20251028STEERING

I am the owner of a 2017 Cadillac Escalade affected by Special Coverage Adjustment 17016 (Program ID N162058750). The issue involves the chrome trim on the steering wheel separating, creating a sharp edge that poses a safety hazard to the driver. I contacted Cadillac to request a repair under this Special Coverage program. My vehicle developed this defect while still under the mileage limit of the program, well before exceeding 120,000 miles. However, Cadillac has refused to provide any repair

20230902CrashAIR BAGS

We were hit from the side, in the front part of the drivers door at between 35-45 mph, by someone who ran a red light as we were turning right. The force rammed us head on into a telephone pole. The impact of the pole was just shy of the middle of the front bumper. None of the airbags deployed.Emergency personnel were shocked they hadn’t given the severity of the case and the double impact.

20210911CrashPOWER TRAIN

I parked my 2017 Cadillac in a parking spot put the car in park shut it off and put the brake on went in side the pharmacyand my daughter was in the passenger seat with the windows downwind the car went Forward and hit a pole then rolled back and wrecked in the two cars with the car shut off in park a man tryed to stop it and the brake pedal was hard as a rock and the car was still in park . I got in to move the car and it was still in park .. I had the keys in my pocket in side the pharmacy..

20210323STRUCTURE:BODY

I WAS RETRIEVING SOMETHING OUT OF THE TRUCK AND THE LIFTGATE FELL ON ME. I NEVER FELT SUCH EXCRUCIATING PAIN. I HAD TO LIFT THE LIFTGATE OFF OF ME. THERE WAS NO WARNING OR ANYTHING THAT GAVE ME THE INDICATION THE LIFTGATE WAS MALFUNCTIONING. WHEN I OPENED THE TRUNK OF THE SUV THERE WAS NO INDICATION SOMETHING LET THIS WOULD HAPPEN BECAUSE IT OPENED JUST FINE. THIS LIFTGATE HIT ME SO HARD THAT IT CAUSED MAJOR BRUISES ON MY BACK AND HIPS. I HURT MY SHOULDER BECAUSE I HAD TO LIFT THE LIFTGATE OFF

Mileage: 49,698

20210323SUSPENSION

I WAS RETRIEVING SOMETHING OUT OF THE TRUCK AND THE LIFTGATE FELL ON ME. I NEVER FELT SUCH EXCRUCIATING PAIN. I HAD TO LIFT THE LIFTGATE OFF OF ME. THERE WAS NO WARNING OR ANYTHING THAT GAVE ME THE INDICATION THE LIFTGATE WAS MALFUNCTIONING. WHEN I OPENED THE TRUNK OF THE SUV THERE WAS NO INDICATION SOMETHING LET THIS WOULD HAPPEN BECAUSE IT OPENED JUST FINE. THIS LIFTGATE HIT ME SO HARD THAT IT CAUSED MAJOR BRUISES ON MY BACK AND HIPS. I HURT MY SHOULDER BECAUSE I HAD TO LIFT THE LIFTGATE OFF

Mileage: 49,698

20181009CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE ESV. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO STOP AND CRASHED INTO ANOTHER VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED, BUT NOT TOTALED. THE VEHICLE WAS TAKEN TO CITY CADILLAC (866-865-5420, LOCATED AT 43-60 NORTHERN BLVD, LONG ISLAND CITY, NY 11101) WHERE IT WAS DIAGNO

Mileage: 18,000

20181009CrashSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE ESV. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO STOP AND CRASHED INTO ANOTHER VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED, BUT NOT TOTALED. THE VEHICLE WAS TAKEN TO CITY CADILLAC (866-865-5420, LOCATED AT 43-60 NORTHERN BLVD, LONG ISLAND CITY, NY 11101) WHERE IT WAS DIAGNO

Mileage: 18,000

20180427FireSEATS

VEHICLE CAUGHT FIRE APR 9TH BETWEEN 6PM AND 6:30 PM IN HOUSTON TEXAS DUE TO SECOND ROW PASSENGER SIDE SEAT HEATER MALFUNCTION. VEHICLE WAS IN MOTION ON A PUBLIC HIGHWAY FEEDER ROAD WHEN THE INCIDENT HAPPENED DURING RUSH HOUR.VEHICLE HAD LESS THAN 2000 MILES AND WAS PURCHASED BRAND NEW LESS THAN 30 DAYS AGO FROM RON CARTER CADILLAC OF FRIENDSWOOD

Mileage: 2,000

20170419CrashSERVICE BRAKES

TL* THE CONTACT OWNED A 2017 CADILLAC ESCALADE ESV. WHILE DRIVING APPROXIMATELY 35 MPH, A POLICE OFFICER ABRUPTLY MADE A LEFT TURN CAUSING A CHAIN REACTION CRASH OF FOUR VEHICLES. THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE POLICE AND THE FIRE DEPARTMENT WERE PRESENT AND A REPORT WAS FILED. THERE WERE NO INJURIES. THE CONTACT ALSO STATED THAT THE DRIVER ASSIST SYSTEM WAS NOT WORKING AND THE DEALER M

Mileage: 1,400