2015 BUICK ENCORE

185 complaints filed with NHTSA.

185
Complaints
11
Crashes
3
Fires
12
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
5/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM30
ENGINE27
STEERING26
SERVICE BRAKES19
UNKNOWN OR OTHER15
AIR BAGS15
POWER TRAIN9
FUEL/PROPULSION SYSTEM6
EXTERIOR LIGHTING5
STRUCTURE:BODY5
VEHICLE SPEED CONTROL5
SUSPENSION4
ELECTRONIC STABILITY CONTROL (ESC)4
SEAT BELTS4
VISIBILITY/WIPER3

Recalls (4)

15V16200020/03/2015

EQUIPMENT:OTHER:LABELS

General Motors LLC (GM) is recalling certain model year 2015 Buick Encore vehicles manufactured August 26, 2014, to February 9, 2015, and 2015 Chevrolet Trax vehicles manufactured October 13, 2014, to February 3, 2015. The affected vehicles have tire placards that do not provide the rim size inform

15V14600013/03/2015

STEERING:ELECTRIC POWER ASSIST SYSTEM

General Motors LLC (GM) is recalling certain model year 2015 Buick Encore vehicles manufactured November 27, 2014, to February 24, 2015, and 2015 Chevrolet Trax vehicles manufactured November 18, 2014, to February 17, 2015. The steering column assembly housing may contact the power steering printed

17V43700010/07/2017

AIR BAGS:FRONTAL

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Subur

16V65100008/09/2016

AIR BAGS:FRONTAL

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Poli

Recent Complaints

20211216FireSTEERING

The contact owns a 2015 Buick Encore. The contact stated that while starting the vehicle, the power steering assist warning light illuminated and the steering wheel was locked. Additionally, a burning odor was detected, and the tachometer was inoperable while driving. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was app

Mileage: 71,000

20211216FireELECTRICAL SYSTEM

The contact owns a 2015 Buick Encore. The contact stated that while starting the vehicle, the power steering assist warning light illuminated and the steering wheel was locked. Additionally, a burning odor was detected, and the tachometer was inoperable while driving. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was app

Mileage: 71,000

20210908CrashSUSPENSION:REAR:AXLE:SPINDLE

The contact owns a 2015 Buick Encore. The contact stated that while their son was driving at approximately 30 mph when they suddenly heard a booming sound from underneath the body of the vehicle. The contact stated that the vehicle then suddenly gear towards the right and the driver had lost control of the vehicle. The vehicle then crashed into another nearby vehicle which caused the vehicle to flip upside down. The air bags did deploy. A police incident report was filed. There were injuries to

Mileage: 108,000

20210908CrashSTRUCTURE:BODY

The contact owns a 2015 Buick Encore. The contact stated that while their son was driving at approximately 30 mph when they suddenly heard a booming sound from underneath the body of the vehicle. The contact stated that the vehicle then suddenly gear towards the right and the driver had lost control of the vehicle. The vehicle then crashed into another nearby vehicle which caused the vehicle to flip upside down. The air bags did deploy. A police incident report was filed. There were injuries to

Mileage: 108,000

20201127CrashAIR BAGS

A CAR PULLED OUT IN FRONT OF MY WIFE. SHE STRUCK THE OTHER VEHICLE IN THE DRIVER'S DOOR. THE AIRBAG DID NOT DEPLOY AND THE SEATBELT DID NOT LOCK. THIS CAUSED HER INJURIES. THERE HAS BEEN A RECALL FOR THIS PROBLEM. IT DID NOT FIX THE PROBLEM. THE ACCIDENT OCCURRED IN A 35 MPH ZONE AND ON A 4 LANE ROAD.

Mileage: 70,000

20201127CrashSEAT BELTS

A CAR PULLED OUT IN FRONT OF MY WIFE. SHE STRUCK THE OTHER VEHICLE IN THE DRIVER'S DOOR. THE AIRBAG DID NOT DEPLOY AND THE SEATBELT DID NOT LOCK. THIS CAUSED HER INJURIES. THERE HAS BEEN A RECALL FOR THIS PROBLEM. IT DID NOT FIX THE PROBLEM. THE ACCIDENT OCCURRED IN A 35 MPH ZONE AND ON A 4 LANE ROAD.

Mileage: 70,000

20180609CrashSERVICE BRAKES

ON 5/25/18, ABS FAILED WHEN BRAKES APPLIED AT AROUND 30 MPH LEADING TO A REAR END CRASH ON WET RAINY ROAD AT A ROUNDABOUT AT JACARANDA BOULEVARD AND EAST VENICE AVENUE, VENICE, FL.

Mileage: 18,000

20180405CrashSERVICE BRAKES

THE CAR HAD BEEN PARKED IN AN UNHEATED GARAGE FOR MORE THAN 24 HOURS. I STARTED IT, PUT MY FOOT ON THE BRAKE PEDAL, AND PUT IT IN GEAR (R). THE CAR LUNGED BACK AT A HIGH RATE OF SPEED. MY FOOT WAS STILL ON THE BRAKE. TO AVOID HITTING A VEHICLE BEHIND IT IN THE DRIVEWAY, I SHIFTED TO DRIVE (D) AND THE CAR IMMEDIATELY STARTED FORWARD STILL AT A HIGH RATE OF SPEED. THE BRAKES DID NOT SLOW THE CAR DOWN. I BUMPED THE FRONT WALL OF THE GARAGE AND AGAIN SHIFTED INTO R. THE CAR STARTED MOVING BACK AG

Mileage: 12,500

20180405CrashVEHICLE SPEED CONTROL

THE CAR HAD BEEN PARKED IN AN UNHEATED GARAGE FOR MORE THAN 24 HOURS. I STARTED IT, PUT MY FOOT ON THE BRAKE PEDAL, AND PUT IT IN GEAR (R). THE CAR LUNGED BACK AT A HIGH RATE OF SPEED. MY FOOT WAS STILL ON THE BRAKE. TO AVOID HITTING A VEHICLE BEHIND IT IN THE DRIVEWAY, I SHIFTED TO DRIVE (D) AND THE CAR IMMEDIATELY STARTED FORWARD STILL AT A HIGH RATE OF SPEED. THE BRAKES DID NOT SLOW THE CAR DOWN. I BUMPED THE FRONT WALL OF THE GARAGE AND AGAIN SHIFTED INTO R. THE CAR STARTED MOVING BACK AG

Mileage: 12,500

20170616STRUCTURE:BODY

WE HAD JUST LEFT THE GROCERY STORE, MY WIFE WAS DRIVING, AND LESS THAN A MILE INTO OUR TRIP HOME SOMETHING FAILED BEHIND THE INSTRUMENT PANEL OF THE CAR THAT CAUSED HOT LIQUID (COOLANT?) TO POUR ONTO MY LOWER LEG AND FOOT IN THE PASSENGER SIDE FRONT FOOT WELL. THE VEHICLE HAD ONLY BEEN RUNNING FOR A COUPLE OF MINUTES AND THE COOLANT WASN'T AT ITS FULL OPERATING TEMPERATURE, SO THE BURN WAS NO WORSE THAN A COFFEE SPILL AND DIDN'T CAUSE SIGNIFICANT INJURY. IF THE VEHICLE HAD FULLY WARMED UP

Mileage: 20,000

20170608CrashAIR BAGS

MY CAR WAS IN MOTION GOING APPROXIMATELY 45-50 MPH WHEN IT HIT A STATIONARY VEHICLE ON THE HIGHWAY. I WAS ABLE TO HIT MY BRAKES BUT STILL HIT THE CAR IN ALMOST FULL FORCE, HEAD ON. BOTH MY CAR AND THE CAR I HIT ARE TOTALED, AND I WAS TAKEN BY AMBULANCE TO THE HOSPUTAL AFTER, BUT MY AIRBAGS DID NOT GO OFF.

Mileage: 9,000

20170608CrashSTRUCTURE:BODY

MY CAR WAS IN MOTION GOING APPROXIMATELY 45-50 MPH WHEN IT HIT A STATIONARY VEHICLE ON THE HIGHWAY. I WAS ABLE TO HIT MY BRAKES BUT STILL HIT THE CAR IN ALMOST FULL FORCE, HEAD ON. BOTH MY CAR AND THE CAR I HIT ARE TOTALED, AND I WAS TAKEN BY AMBULANCE TO THE HOSPUTAL AFTER, BUT MY AIRBAGS DID NOT GO OFF.

Mileage: 9,000

20170608CrashUNKNOWN OR OTHER

MY CAR WAS IN MOTION GOING APPROXIMATELY 45-50 MPH WHEN IT HIT A STATIONARY VEHICLE ON THE HIGHWAY. I WAS ABLE TO HIT MY BRAKES BUT STILL HIT THE CAR IN ALMOST FULL FORCE, HEAD ON. BOTH MY CAR AND THE CAR I HIT ARE TOTALED, AND I WAS TAKEN BY AMBULANCE TO THE HOSPUTAL AFTER, BUT MY AIRBAGS DID NOT GO OFF.

Mileage: 9,000

20170606CrashPOWER TRAIN

1. THE VEHICLE ROLL BACKWARDS IN UNPREDICTABLE WAYS EVEN ON SMALL INCLINES WHEN FOOT IS TAKEN OFF THE BRAKES. AT TIMES VEHICLE WILL GO FORWARD AND AT OTHER TIMES IT WILL ROLL BACK ON THE EXACT SLOPE. WE WERE TOLD BY BUICK DEALERS THAT THE MANUFACTURER DOES NOT SEE THIS AS AN ISSUE. HOWEVER, BOTH MY WIFE AND I HAVE BEEN STARTLED ON SEVERAL OCCASIONS IN WAYS THAT WE HAVE NEVER EXPERIENCED BEFORE. WE CONSIDER OURSELVES TO BE VERY SAFE DRIVERS AN HAVE BEEN DRIVING FOR OVER 20 YEARS IN THE US WITH NO

Mileage: 12,000

20170601VISIBILITY

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT THE TINT ON THE FRONT WINDSHIELD AND TWO FRONT WINDOWS DID NOT PREVENT EXCESSIVE HEAT FROM ENTERING THE VEHICLE. THE SUNLIGHT BURNED THE CONTACT'S ARMS AND PRODUCED BLISTERS WHILE SHE WAS OPERATING THE VEHICLE. MEDICAL ATTENTION WAS NOT REQUIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 0.

20160516FireUNKNOWN OR OTHER

MY 2015 BUICK ENCORE CAUGHT FIRE IN MY DRIVEWAY WHEN MY WIFE RETURNED HOME FROM TOWN. IT WAS PARKED AND SHE HAD JUST EXITED THE VEHICLE AND WALKED TO THE BACK TO ATTEMPT TO GET GROCERIES OUT. SHE SMELLED SMOKE AND LOOKED THROUGH THE CAR TOWARD THE WINDSHIELD AND COULD SEE FLAMES AND SMOKE COMING FROM UNDER THE HOOD.

Mileage: 6,500