2011 BMW 328I

792 complaints filed with NHTSA.

792
Complaints
31
Crashes
35
Fires
33
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
Not Rated/5
Front Crash
Not Rated/5
Side Crash
5/5
Rollover

Complaints by Component

ComponentCount
ENGINE186
ENGINE AND ENGINE COOLING160
ELECTRICAL SYSTEM122
AIR BAGS90
UNKNOWN OR OTHER43
POWER TRAIN24
FUEL/PROPULSION SYSTEM19
EXTERIOR LIGHTING17
SEAT BELTS12
SEATS11
STEERING10
ELECTRONIC STABILITY CONTROL (ESC)10
VEHICLE SPEED CONTROL9
STRUCTURE:BODY9
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)9

Recalls (7)

17V68300030/10/2017

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

BMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i vehicles. The heater for the positive crankcase ventilation (PCV) valve may sho

17V67600025/10/2017

ELECTRICAL SYSTEM:WIRING

BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and ai

11V47600015/09/2011

POWER TRAIN:DRIVELINE:DRIVESHAFT

BMW IS RECALLING CERTAIN MODEL YEAR 2011 328I XDRIVE AND 335I XDRIVE VEHICLES MANUFACTURED FROM FEBRUARY 8, 2011, THROUGH JULY 29, 2011. THE FRONT DRIVESHAFT ATTACHMENT BOLTS MAY NOT HAVE BEEN TIGHTENED TO SPECIFICATION. IF THE BOLTS WERE NOT TIGHTENED TO SPECIFICATION, THEY MAY BECOME LOOSE.

20V01700015/01/2020

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi,

14V17600010/04/2014

ENGINE AND ENGINE COOLING:ENGINE

BMW of North America, LLC (BMW) is recalling certain model year 2010-2011 128i Coupe, 128i Convertible, 328i Sedan, 328i xDrive Sedan, 328i Coupe, 328i Convertible, 328i Sports Wagon and Z4 sDrive 30i, 2011-2012 135i Coupe, 135i Convertible, 335i Sedan, X5 xDrive 35i, and X6 xDrive 35i, 2011 335i xD

13V04400007/02/2013

ELECTRICAL SYSTEM

BMW is recalling certain model year 2008-2012 1-Series coupes and convertibles manufactured December 2007 through September 2011; and 2007-2011 3-Series coupes and convertibles manufactured March 2007 through October 2011; 2007-2011 3-Series sedans manufactured March 2007 through October 2011; 2007-

24V51300003/07/2024

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a spor

Recent Complaints

20240311FireENGINE AND ENGINE COOLING

The contact owned a 2011 BMW 328i x Drive. The contact stated her son was driving home from a friend's house and refueling the vehicle. The contact stated when the son parked the vehicle at the residence, the son noticed smoke was coming from the front of the vehicle. No warning lights were illuminated. The son attempted to open the hood of the vehicle but saw flames coming from the front hood of the vehicle. The fire was extinguished by the fire department. A report was filed by the fire de

Mileage: 120,000

20240213CrashSERVICE BRAKES

I got up to leave my house and entered my vehicle and proceeded to start my car. I started it and moved the gear shift so that I can reverse out my driveway. With my foot on the brake I attempted to put the car in reverse and soon as I took the car out of park, my car accelerated forward and the brakes completely locked up. It accelerated so hard and fast that it broke through my gate and knocked down my other gate. I turned the car off when it accelerated because the brakes locked and even with

20240213CrashSTEERING

I got up to leave my house and entered my vehicle and proceeded to start my car. I started it and moved the gear shift so that I can reverse out my driveway. With my foot on the brake I attempted to put the car in reverse and soon as I took the car out of park, my car accelerated forward and the brakes completely locked up. It accelerated so hard and fast that it broke through my gate and knocked down my other gate. I turned the car off when it accelerated because the brakes locked and even with

20240213CrashUNKNOWN OR OTHER

I got up to leave my house and entered my vehicle and proceeded to start my car. I started it and moved the gear shift so that I can reverse out my driveway. With my foot on the brake I attempted to put the car in reverse and soon as I took the car out of park, my car accelerated forward and the brakes completely locked up. It accelerated so hard and fast that it broke through my gate and knocked down my other gate. I turned the car off when it accelerated because the brakes locked and even with

20240209FireENGINE

The contact owned a 2011 BMW 328I. The contact stated that the vehicle was at an independent mechanic having minor body repairs completed; however, while the vehicle was being test driven, the engine caught on fire. The independent mechanic extinguished the fire. The contact was no Police or Fire Department report filed. The contact reported the failure to the dealer. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The

Mileage: 60,000

20230502FireENGINE AND ENGINE COOLING

The contact owned a 2011 BMW 328i. The contact stated that while his son was driving at an undisclosed speed, the contact's son noticed smoke coming from underneath the hood. No warning lights were illuminated. The contact's son exited the vehicle. The engine exploded and caught on fire. The fire department extinguished the fire. There were no injuries. A police report was filed. The vehicle was towed to a tow yard. The vehicle was deemed totaled by the insurance. The contact related the failur

Mileage: 150,000

20230122FireELECTRICAL SYSTEM

I received the safety recall from BMW April 2022. I still have not heard from the local BMW dealer about a remedy. It's almost a year. My son lives in California and also has a 2011 BMW . His vehicle is also covered under the safety recall, and he has not heard anything about a remedy from a BMW dealer in Los Angeles. In fact he tells me his heater blower was not working and he took it into the dealer in early January 2023. They did "some repairs," never mentioned the recall, and when he

20230116FireELECTRICAL SYSTEM

Passenger door handle with comfort access shorted out and nearly caught fire. I was trying to get my comfort access working again after it suddenly stopped and I discovered that the fuse (#61) was blown. A couple minutes after replacing the fuse, the door handle let up a large plume of smoke and made a popping sound. I immediately powered down the car and removed the fuse and the smoking stopped. The door handle was hot to the touch and the rubber gaskets on the door handle appear to have me

20220419FireENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 328i. The contact stated that while driving at an undisclosed speed, there was smoke coming from the vehicle and a burning rubber odor was detected. The vehicle was towed to an independent mechanic and diagnosed with engine failure. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the reca

Mileage: 173,000

20220419FireENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 328i. The contact stated that while her son was driving at approximately 70 MPH the vehicle began to emit smoke from under the hood. The contact's son was able to safely pull off of the highway, there was no fire and the smoke abated after the vehicle was turned off. The contact stated that her son did not notice any warning lights being illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the failure was

20220412FireENGINE AND ENGINE COOLING:COOLING SYSTEM

The contact owns a 2011 BMW 328i. The contact stated while driving 70 MPH that all the lights became illuminated on the instrument panel. The contact stated that the vehicle began to emit smoke from under the hood, the vehicle lost power, and additionally, the contact had a failure of power steering and brakes. The contact was able to safely coast off the roadway and stopped. The vehicle continued to emit smoke but eventually, no more smoke was observed. The fire department was not summoned. The

Mileage: 155,000

20220215FireUNKNOWN OR OTHER

I owned a 2011 BMW 328i vin number [XXX]. My car first began having problems with the coils, which I had repaired. Then, my engine light came on at least 7 different times and had to return to the the dealership for repair. Sometimes I was not even out of the driveway of the dealership before I had to return the car. They eventually repaired the systemic problem as well as recall notices. On May 3rd, 2020, my car was parked in my driveway and caught on fire and burned to the ground. These BMW f

20220111FireSTRUCTURE:BODY

Car spontaneously caught fire

20211207FireENGINE

Engine Compartment Suddenly Caught Fire and Came into the Vehicle Cabin of my 2011 328i E90 BMW on 12/04/2021 at 10:04 AM PST in the city of Garden Grove, CA. Emergency first responder Captian Rick King of the Garden Grove Fire Department conducted an initial investigation of the cause of the fire due to a defective fuel pump. BMW North America LLC should be held accountable for this accident as it could have cause serious injury or death.

20210701CrashAIR BAGS

My driver and passenger airbags deployed because my car all of the sudden lurched forward on it's own and I bumped the car in front of me and when it happened my car started accelerating and revving all on it's own into the car ahead and I was trying to make it stop by pushing the brakes but the brake pedal wouldnt move it was hard and wouldnt move so my car kept accelerating bumping the car in front of me over and over and I was stomping down on the brake pedal to make it stop but it wouldnt.

20210701CrashSERVICE BRAKES

My driver and passenger airbags deployed because my car all of the sudden lurched forward on it's own and I bumped the car in front of me and when it happened my car started accelerating and revving all on it's own into the car ahead and I was trying to make it stop by pushing the brakes but the brake pedal wouldnt move it was hard and wouldnt move so my car kept accelerating bumping the car in front of me over and over and I was stomping down on the brake pedal to make it stop but it wouldnt.

20210701CrashELECTRICAL SYSTEM

My driver and passenger airbags deployed because my car all of the sudden lurched forward on it's own and I bumped the car in front of me and when it happened my car started accelerating and revving all on it's own into the car ahead and I was trying to make it stop by pushing the brakes but the brake pedal wouldnt move it was hard and wouldnt move so my car kept accelerating bumping the car in front of me over and over and I was stomping down on the brake pedal to make it stop but it wouldnt.

20210610CrashAIR BAGS

My son was injured by the impact of an accident on May 30th, 2021. He was driving when a car sped past him, lost control, slammed into the center median guardrail, then into the drivers side door of my sons car. The impact was strong enough to dent and puncture a large hole in the door, yet the side impact air bags did not deploy. Nor did any other air bag. we still currently have the vehicle.

20200522CrashAIR BAGS

I FEEL LIKE THE AIRBAGS EXPLODED ON MY FACE AND HIT MY HEAD. *TR

Mileage: 960,000

20200211FireENGINE

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT HE DROVE THE VEHICLE AND PARKED THE VEHICLE HOWEVER, RETURNED TO THE VEHICLE AFTER AN HOUR NOTICES SMOKE COMING FROM THE ENGINE COMPARTMENT. WITHIN TWO MINUTES FLAMES WERE SEEN COMING FROM UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE AND APPROXIMATELY 3 DAYS LATER THE MANUFACTURER RETRIEVED THE VEHICLE TO DO AN INVESTIGATION

Mileage: 102,000